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Cellular Phone Forum / Providers / Alltel / September 2004

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New to Alltel in SC...sure is quiet here.

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Larry W4CSC - 29 Aug 2004 10:47 GMT
Wow, after coming off the Verizon newsgroup listening to the copious
stories of wonderful connections and fantastic customer service screwing
them out of their money, this Alltel group sure is quiet!

I've ported my Verizon Motorola V60i to Alltel, painlessly it seems.  This
is the same V60i that was always to blame for the CDMA incoming call
sounding like we were standing on the bottom of the swimming pool, talking
underwater.  Oddly enough, when signal levels on the phone's test pages
show the Alltel signal is below -95 dBm, Alltel's Charleston, SC equipment
just goes ahead and provides a great call.  Charleston's Verizon system,
bought up from Cellular One by GTE a long time ago, would NEVER provide a
useful phone call below -95 dBm on this SAME phone's signal.

Thank you, Alltel!

Sure is quiet, here......
GeorgeB - 29 Aug 2004 13:56 GMT
>Wow, after coming off the Verizon newsgroup listening to the copious
>stories of wonderful connections and fantastic customer service screwing
>them out of their money, this Alltel group sure is quiet!

We don't have much to complain about.  When I call customer service
(it is rare), they are friendly and respectful.

>I've ported my Verizon Motorola V60i to Alltel, painlessly it seems.  This
>is the same V60i that was always to blame for the CDMA incoming call
[quoted text clipped - 6 lines]
>
>Thank you, Alltel!

Just to keep it in perspective ... my daughter has Alltel and her
roommate Verizon.  In the house they are in in Mt Pleasant (your "neck
of the woods"), her signal strength is poor, and her roommates Verizon
is very good.  TINSTAAFL.

>Sure is quiet, here......

and here in Greenville.
HatMan - 29 Aug 2004 14:27 GMT
I am here in North Florida the capital area where the Signal Sucks from
Alltel. All CS can tell me is that I am in a fringe area. Even thou I drop
calls in downtown Tally.

All quite here to.

Griff

>>Wow, after coming off the Verizon newsgroup listening to the copious
>>stories of wonderful connections and fantastic customer service screwing
[quoted text clipped - 22 lines]
>
> and here in Greenville.
The Ghost of General Lee - 29 Aug 2004 21:44 GMT
>Just to keep it in perspective ... my daughter has Alltel and her
>roommate Verizon.  In the house they are in in Mt Pleasant (your "neck
[quoted text clipped - 4 lines]
>
>and here in Greenville.

Have you found many dead spots in Greenville county, particularly from
Mauldin south?
GeorgeB - 30 Aug 2004 03:36 GMT
>>Just to keep it in perspective ... my daughter has Alltel and her
>>roommate Verizon.  In the house they are in in Mt Pleasant (your "neck
[quoted text clipped - 7 lines]
>Have you found many dead spots in Greenville county, particularly from
>Mauldin south?

None.  I frequently am in Donaldson, and Fountain Inn (at I385) and
both are fine ... of course, everyone is fine on the interstates.

I used to go ot Woodruff (south part) and had trouble there, but that
was 2+ years back ... haven't been there recently.
The Ghost of General Lee - 30 Aug 2004 06:40 GMT
>>Have you found many dead spots in Greenville county, particularly from
>>Mauldin south?
>
>None.  I frequently am in Donaldson, and Fountain Inn (at I385) and
>both are fine ... of course, everyone is fine on the interstates.

I thought FI would be fine.  I drive by Alltel's tower all the time
near the old Kemit FI plant.  VZW's site is across 385, behind Bi-Lo.

I'm particularly concerned about the Fairview Road/SC 418 area near
Fork Shoals.  Everyone who has come to my home with a cell phone
(AT&T, Cingular, VZW, SPCS) has problems here.  Alltel, Cingular, and
VZW all have sites within 2 miles of here.  I frequently hit a Seneca
tower (yes, Seneca), when VZW's closest tower is only 1.75 miles west
of me at Fork Shoals Rd and 418.  Topographic maps of this area seem
to indicate I live in a small valley.  Since Alltel's tower is in the
opposite direction, I am hopeful I can hit it better than the VZW
tower.

When I get down into Laurens County, you would think it would be
worse, since it's less populated there.  But I've driven all over that
county and never had a problem with VZW.  Of course, the land kind of
flattens out by the time you get that far down 385.

>I used to go ot Woodruff (south part) and had trouble there

Well, that's what you get for going to Woodruff.:)

Thanks for the input.  I'll see if I can borrow someone's Alltel phone
and make a test run down 418 to Pelzer, down SC20 to Belton, back up
247 to US25, then down to US76 to Hickory Tavern.  I think that would
be the ultimate "boonies" test for this area.
GeorgeB - 01 Sep 2004 03:19 GMT
>I'm particularly concerned about the Fairview Road/SC 418 area near
>Fork Shoals.  Everyone who has come to my home with a cell phone
>(AT&T, Cingular, VZW, SPCS) has problems here.  Alltel, Cingular, and
>VZW all have sites within 2 miles of here.

Not much help, but if I hadn't received a call from a gur wanting to
see ma ASAP, I was going to ride that way.  I went down 385 to 418,
hopped off (away from FI) to the access road, went to Faurecia ...
solid signal, BUT the SID hopped between 116 (Alltel Greenville) and
1640 (Alltel Laurens) ... both with similar "4 bar" signals.  I didn't
take hard dB comparisons.

>Thanks for the input.  I'll see if I can borrow someone's Alltel phone
>and make a test run down 418 to Pelzer, down SC20 to Belton, back up
>247 to US25, then down to US76 to Hickory Tavern.  I think that would
>be the ultimate "boonies" test for this area.

In Belton (at HydroAluminum Wells), I had excellent signal.
The Ghost of General Lee - 29 Aug 2004 21:42 GMT
>Wow, after coming off the Verizon newsgroup listening to the copious
>stories of wonderful connections and fantastic customer service screwing
[quoted text clipped - 12 lines]
>
>Sure is quiet, here......

Don't worry, Larry.  With the pathetic offering of VZW phones, I will
probably wind up with Alltel by year's end.  I will miss the 2 chairs,
though.;-)
Larry W4CSC - 30 Aug 2004 17:34 GMT
> Don't worry, Larry.  With the pathetic offering of VZW phones, I will
> probably wind up with Alltel by year's end.  I will miss the 2 chairs,
> though.;-)

Oh, now that takes some getting used to.  The main Alltel store in
Charleston has a customer lounge!  I had flashbacks of my beloved Cellular
One of Charleston, where the customers were treated with respect and
appreciated, not standing on a blank floor waiting for someone to say
something.....like Verizon.

Thanks for all the other posters.  I thought this newsgroup was dead.

Just as with Verizon and Sprint, Alltel needs the FCC to come along with a
good "Proof of Performance" test standard across their licensed areas,
finding the deficiencies and imposing heavy fines until they all get back
to sharing resources or building out more towers.  $10K/day/occurance they
ALL understand....(c;  Then, the FTC needs to start doing ITS job imposing
heavy fines until the carriers produce REAL coverage maps showing primary,
secondary, fringe and no-service areas....well, until they get tired of
being fined by the FCC and show the shared resources on these TRUE maps....

We can do that....IT'S OUR AIRWAVES, NOT THEIRS....
The Ghost of General Lee - 30 Aug 2004 19:56 GMT
>> Don't worry, Larry.  With the pathetic offering of VZW phones, I will
>> probably wind up with Alltel by year's end.  I will miss the 2 chairs,
>> though.;-)
>
>Oh, now that takes some getting used to.  The main Alltel store in
>Charleston has a customer lounge!

I'm thinking my local VZW store must have stolen them from Alltel, as
their local store has no chairs.  But then, I hardly ever see anyone
in there.

>Just as with Verizon and Sprint, Alltel needs the FCC to come along with a
>good "Proof of Performance" test standard across their licensed areas,
>finding the deficiencies and imposing heavy fines until they all get back
>to sharing resources or building out more towers.

Not much chance that'll happen under the current FCC Commissioner.
Larry W4CSC - 31 Aug 2004 11:16 GMT
>>Just as with Verizon and Sprint, Alltel needs the FCC to come along
>>with a good "Proof of Performance" test standard across their licensed
>>areas, finding the deficiencies and imposing heavy fines until they
>>all get back to sharing resources or building out more towers.
>
> Not much chance that'll happen under the current FCC Commissioner.

Just dreaming.  The lawyers running the FCC are all the lapdogs of big
business, now.  I long for the days when the ENGINEERS ran the FCC, those
stoic, old fogies from the major engineering universities like MIT that
kept the airwaves clean of smut and the commercials to 10 minutes an
hour.....(sigh).

Remember when broadcasting had actual PROGRAMS on it?  
alt.binaries.sounds.radio.oldtime     (c;
Thomas M. Goethe - 31 Aug 2004 12:25 GMT
Larry,

   Figured if anyone knew, you might. I was in Punta Gorda for the couple
of weeks after the hurricane and as expected cellular service was pretty
iffy. A lot of times digital dropped, but a nice 3-5 bar analog one would
pop up. I was never able to make a call on it, though, using my toy phone.
Shouldn't any of the Alltel PRL's allowed us to roam onto the analog signal?
My personal one is a Total Freedom and I think the company ones are as well.
I almost activated an old analog Microtac, but didn't have a chance before
the signal became a little more normal due to repairs and generators being
setup. Would not have minded having one of your bag phones!

   Separately, do you have any experience with the Signal Reach rf amps for
850/1900?

   Thanks!

Signature

Thomas M. Goethe

Larry W4CSC - 31 Aug 2004 20:29 GMT
> Larry,
>
[quoted text clipped - 9 lines]
> more normal due to repairs and generators being setup. Would not have
> minded having one of your bag phones!

There's no reason your phone shouldn't work on AMPS.  I don't wanna sound
like the CSRs, but I'd be tempted to see if, in fact, the bench tech could
make it work on AMPS, which he can force it into on the test equipment.

After a major storm, however, anything goes.  They may have had an AMPS
transmitter working and dead receivers, on that cell.

>     Separately, do you have any experience with the Signal Reach rf
>     amps for
> 850/1900?

I have a Cell Antenna DA4000 3w (800)/2w (1900) bidirectional linear amp.  
It's probably nearly the same.  CDMA will simply turn down your phone 20
more dB, if you add a 20 dB amp in range, making no difference at all.  The
signals MUST be fairly leveled to make CDMA share a channel, I suspect, or
the strong ones will simply blank the receivers to the weak ones, which may
be happening, anyway, when you are the fringe station.

The amp does make a big difference out in the boonies away from the towers  
in the flat country I live in.  In the mountains, I don't think it made
much difference as the multipath (like TV ghosting) signals just tore up
the data at any distance from a tower.  This is one reason they have to run
the data SO slow (8 or 11 Khz) on the codecs.  The faster the data on an RF
link, the more percentage of a pulse the multipath reflections off
mountains, buildings, towers, airplanes causes data errors.

So, the amps are a mixed bag (no pun with bagphones on AMPS which don't
suffer from multipath except a little fading you can easily find a hotspot
for).

If their CDMA was down, I'm sure the system OVERLOAD was just amazing.  
Panicy people frantically all calling at once, the few AMPS channels LEFT
after most of the channels had been confiscated for CDMA service, all would
contribute to far greater overload, too.  You toyphone was trying to get
the system's attention just like the other 8,297 toyphones also screaming
for service on AMPS......The strongest signal always wins.  "Power is our
friend", to quote an old paging buddy of mine...(c;
Thomas M. Goethe - 01 Sep 2004 05:12 GMT
> > Larry,
> >
[quoted text clipped - 47 lines]
> for service on AMPS......The strongest signal always wins.  "Power is our
> friend", to quote an old paging buddy of mine...(c;

   Ah, if power wins, then I might be a leg up with the amp for the next
one (which I hope heads for Iceland rather than FL or the Carolinas). I did
notice a substantial insertion loss on receive with the amp when it is power
down, but it brings up all the way back up when the power goes on. I think
that is the same amp. I got mine from Canyon River, same model number and
judging from the Cell Antenna site, the same amp.

   I suspect the lack of analog service was the system as we had a bunch of
people there with the same issue. I didn't think to do a force analog,
though. That might have helped as the phones were clearly trying to stay
digital at all costs. Battery life was really bad and, of course, we stopped
buying the desktop chargers and spare batteries. I didn't, but the company
did.

   I haven't had a chance to try the amp on my PC 5220 VZW data card, am
interested in whether that works or not.

   Thanks for the advice!!

Signature

Thomas M. Goethe

Larry W4CSC - 01 Sep 2004 16:47 GMT
>     Ah, if power wins, then I might be a leg up with the amp for the
>     next
[quoted text clipped - 4 lines]
> same model number and judging from the Cell Antenna site, the same
> amp.

IF the amp is inline with the antenna it MUST be running!  Otherwise, you
are receiving and transmitting through DEAD AMPLIFIERS.  This isn't a PTT
CB radio set.  All the transmitted RF goes straight to the power amps and
all the receive signals go straight to the receiver preamps.  The on-off
switch bypasses NOTHING and there is no T-R relay.  There are duplexers on
both ends of the amp that direct the signals to the proper devices, whether
the amps, themselves, are on or off.

>     I suspect the lack of analog service was the system as we had a
>     bunch of
[quoted text clipped - 3 lines]
> we stopped buying the desktop chargers and spare batteries. I didn't,
> but the company did.

Yes, the phones will hang on to a way-too-weak, high-revenue-producing
digital signal as if their very lives depended on them.  That's by design,
of course, which makes a digital phone fairly useless in the fringe.  

>     I haven't had a chance to try the amp on my PC 5220 VZW data card,
>     am
> interested in whether that works or not.

There's no "switching" that would block the fast data switching.  The amps
are full duplex, all the time.  But they must be left ON.  I'm still trying
to figure out what the idiots put a power switch on there for.  These
things draw about as much idle (receiving) current as the car clock....(c;
Thomas M. Goethe - 01 Sep 2004 17:39 GMT
> IF the amp is inline with the antenna it MUST be running!  Otherwise, you
> are receiving and transmitting through DEAD AMPLIFIERS.  This isn't a PTT
[quoted text clipped - 3 lines]
> both ends of the amp that direct the signals to the proper devices, whether
> the amps, themselves, are on or off.

   Ah, I remember the Henry's back in the good old days when we used UHF
Motorola MX-360's in Convert-a-coms. They gave us 60 watts, were switched
off the ignition, but if you wired it yourself, you could set it up to allow
transmitting with the ignition off and you got the full five watts from the
portable out the antenna. Stupidly assumed the cell amp would do the same.
The phone can make a call with the amp powered off, but there is clearly
signal loss. My amp does not have a switch, I was testing it with a 12 volt
power supply.

> Yes, the phones will hang on to a way-too-weak, high-revenue-producing
> digital signal as if their very lives depended on them.  That's by design,
> of course, which makes a digital phone fairly useless in the fringe.

   I won't have a digital only phone until I know analog is gone. I think
the key, which I forgot, was to force an analog call. Pity that there isn't
a way on the Motorlas we use to select the next call to go out as analog. I
can force the phone to anaolg only, though, so that will help.

   Looks like we have another storm coming in. I'm praying for a hard turn
to the northeast, but that is looking less likely. You guys don't need it
either, so I'm wishing it on Iceland.

   Anyway, thanks for the help. We also have some handheld sat phones
coming in, not sure if they are Globalstar or Irridium. We have a NERA on
Immarsat, but the antenna is a bit bulky and very fussy. Fine for fixed
location and great for data, not so good for being on the move. I'm also
collecting prepaids on as many carriers as I can get. It's funny, you can be
in a spot where one works great and everything else is dead and five miles
away, someone else's signal is great.

Signature

Thomas M. Goethe

Larry W4CSC - 02 Sep 2004 02:53 GMT
>     Anyway, thanks for the help. We also have some handheld sat phones
> coming in, not sure if they are Globalstar or Irridium. We have a NERA
[quoted text clipped - 3 lines]
> funny, you can be in a spot where one works great and everything else
> is dead and five miles away, someone else's signal is great.

When Iridium went bankrupt, I bought one for old times sake for $25 from a
yachtie who assumed, wrongly, that the system was DOOMED.  I have the
Motorola phone and all the toys for it.  Satphone in the UK has service on
Iridium for as little as $30/mo and 1.30/min.
http://www.satphone.co.uk/networks/iridium/post_tariffs.shtml
Not sure if you get a UK phone number or US phone number option, probably
just UK, but 1010987 ld calls to UK are only 3c/min from anywhere in the
USA, now, to most places in Europe in VoIP.

Amazing range, but not inside a car.  It does have a nice signal inside a
fiberglass yacht, however.
Thomas M. Goethe - 02 Sep 2004 03:25 GMT
> When Iridium went bankrupt, I bought one for old times sake for $25 from a
> yachtie who assumed, wrongly, that the system was DOOMED.  I have the
[quoted text clipped - 7 lines]
> Amazing range, but not inside a car.  It does have a nice signal inside a
> fiberglass yacht, however.

   Bet it bites inside an aluminum RV :-)

Signature

Thomas M. Goethe

HatMan - 02 Sep 2004 15:37 GMT
You can get VoIP that is free to the UK from Lingo. It is only 19.95.
www.lingo.com

Griff

>> When Iridium went bankrupt, I bought one for old times sake for $25 from
>> a
[quoted text clipped - 11 lines]
>
>    Bet it bites inside an aluminum RV :-)
Larry W4CSC - 02 Sep 2004 21:25 GMT
>     Bet it bites inside an aluminum RV :-)

Remote antennas ARE available for the top of the RV.  Of course, you might
want to consider a permanent phone for the RV.  Iridium has them, too.

Wonder if the mounted phones have POTS intercouplers like my old bagphone
had?  If that was so, you could plug a 900 Mhz house phone into the mounted
satphone and use a standard portable POTS phone roaming around the RV!

I have several AMPS bagphones with "data interconnect" boxes running on
barrier islands for many years.  We put up 800 Mhz paging beam antennas,
not so much to get the signal back to the home system in Charleston, but so
we could put the AMPS system in Savannah in the beam's null to prevent the
permanently-mounted phone system from roaming in wierd atmospheric
conditions.  Each bagphone has a POTS interconnect box plugged into it,
then the whole house phoneline is plugged into the interconnect, giving
dialtone/ringing/DC loop to every standard phone in the house.  This was
done to circumvent the $3.80/minute the damned little local phone company
wanted to call 35 miles to civilization...(c;  Many of them are still in
use because they work better in storms than the local boonies phone system.
Thomas M. Goethe - 03 Sep 2004 00:50 GMT
> >     Bet it bites inside an aluminum RV :-)
>
> Remote antennas ARE available for the top of the RV.  Of course, you might
> want to consider a permanent phone for the RV.  Iridium has them, too.

   We've seen them, the one for the Immarsat NERA is $12k, more than the
phone! But you can use it on the move. The Globalstar one comes with the car
kit for $800, a lot easier to swallow, but it doesn't do data very well,
only 9.6 kbs. We rented one of those as well as some Iridiums. Will be
interesting to see which works best. Hopefully the people using them will
understand the "clear view of the sky" bit in the instructions!

   And we don't own the RV. Keep trying to talk them into buying one, I
think we spent over $8k on them for Charley, suspect it will be as bad or
worse for this one.

> Wonder if the mounted phones have POTS intercouplers like my old bagphone
> had?  If that was so, you could plug a 900 Mhz house phone into the mounted
> satphone and use a standard portable POTS phone roaming around the RV!

   Not sure, but that would be nice. I keep meaning to get one of the
cellsocket widgets for one of the toyphones to do that with.

   Luckily, this time, I do have cables and antennas for the toyphones as
well as the amp. I also have a wider collection of prepaid phones, so
hopefully something will work.

> I have several AMPS bagphones with "data interconnect" boxes running on
> barrier islands for many years.  We put up 800 Mhz paging beam antennas,
[quoted text clipped - 7 lines]
> wanted to call 35 miles to civilization...(c;  Many of them are still in
> use because they work better in storms than the local boonies phone system.

   Ah, ingenuity!!! I love it.

Signature

Thomas M. Goethe

 
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