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Cellular Phone Forum / Providers / Alltel / October 2004

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Valued Customer Letter ... 100 FREE minutes

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GeorgeB - 12 Oct 2004 23:17 GMT
What's the catch ... TotalFreedom 600 w/ 1000 N/W. 1000 M2M is my
current plan @ $69.95

Oct 8, 2004
Dear Valued Customer

As an ALLTEL custoemr, we appreciate the trust you've placed in us.
And we believe that your loyalty should not only be recognized, but
rewarded.  That's why I'm pleased to offer you ... 100 FREE anytime
minutes a month for life on your (864)419-xxxx line

more, then To accept your FREE minutes, just call 1-866-591-xxxx by
November 8, 2004

Sent by Ramona Richardson, ALLTEL CUSTOMER SERVICE TEAM.

George
Larry W4CSC - 15 Oct 2004 13:46 GMT
> What's the catch ... TotalFreedom 600 w/ 1000 N/W. 1000 M2M is my
> current plan @ $69.95

OUCH!!

I came onto Alltel about 3 months ago, George.  I don't travel much so have
Greater Freedom in SC/NC/parts of GA/TN/VA.

When I moved from Verizon, I got 700 min, unlimited n/w, unlimited m2m,
free LD, the toy package with voicemail, 3way, etc., for $39.95.  I had
some trouble getting them to send my bill to my PO Box, not my home address
and while that was going on a promo came up moving the 700 mins to 1000
mins.  I asked the TSR on 611 about it and he gave me the 1000 min/mo promo
that starts next billing cycle.

I have no contract, whatsoever, with Alltel as I brought my V60i from
Verizon with me.  I suppose there is a question about how much you travel
outside your Greater Freedom area, and how often to make it worth $30/month
extra.  When I travel to what's left of Florida sailing, I simply call 611
and add 100 minutes for $10 nationwide over the phone.  That was a big
point with me as Verizon got $270 from me on the last trip in 3 weeks.  An
occasional traveler, I only have to pay $10/100 mins when I travel, not all
the time, and get lots more minutes to use at home on the Greater Freedom
plan.

In the South, Alltel is better'n Verizon Wireless' acquisitions, even
though they're preventing in-market roaming except in the mountains.
GeorgeB - 16 Oct 2004 03:56 GMT
>> What's the catch ... TotalFreedom 600 w/ 1000 N/W. 1000 M2M is my
>> current plan @ $69.95
[quoted text clipped - 3 lines]
>I came onto Alltel about 3 months ago, George.  I don't travel much so have
>Greater Freedom in SC/NC/parts of GA/TN/VA.

I could get comparable with National Freedom, analogous to Verizon's
America's Choice for about that.  This is the NSR or SRN or whatever
they call it ... and I'm amazed at how often I'm in places with the
roam indicator on, and/or in analog.  It is the plan that best fits my
use.  My 2 children both have what you have ... plus.  For about 2
months 2 years ago, Alltel offered 1000 for $39.95, AND INCLIDED 100
minutes of their anywhere roaming ... both of them subscribed (or
recontracted in one case) then.  That is the best I've seen yet.

>I have no contract, whatsoever, with Alltel as I brought my V60i from
>Verizon with me.

no contract, own my phone (Startac 7868)

> I suppose there is a question about how much you travel
>outside your Greater Freedom area, and how often to make it worth $30/month
>extra.

Typically, half of my minutes come outside our local freedom area;
With LF, M2M and NW don't apply outside area; I typically have over
500 of that outside LF area.  The LF would not do; the National
Freedom probably would, but the places I am with the roam indicator on
(which would be billed at $0.59 / minute) lead me to be sure rather
than sorry.

> When I travel to what's left of Florida sailing, I simply call 611
>and add 100 minutes for $10 nationwide over the phone.  That was a big
>point with me as Verizon got $270 from me on the last trip in 3 weeks.  An
>occasional traveler, I only have to pay $10/100 mins when I travel, not all
>the time, and get lots more minutes to use at home on the Greater Freedom
>plan.

I looked at that.  My average day out-of-area was 185 minutes for the
3 months I analyzed.  I had some 500 M2M and N/W outside.  Those are't
free.  They won't (or wouldn't) allow getting 2 blocks of 100 minutes.

>In the South, Alltel is better'n Verizon Wireless' acquisitions, even
>though they're preventing in-market roaming except in the mountains.

I agree; you may remember that I was one of the folks who encuraged
your looking at Alltel ...
Larry W4CSC - 16 Oct 2004 16:47 GMT
> I agree; you may remember that I was one of the folks who encuraged
> your looking at Alltel ...

Thanks!  It's working great and has much better coverage in the country
around here than Verizon does.  I'm amazed at the number of country
churches in the middle of the boonies that have full-scale digital
signals...

As to the solid roaming nonsense, I carry the company's own bogus "coverage
map" with me, whether Verizon or Alltel or whatever carrier the phone is
on.  If I make a call INSIDE that painted-in area, roaming or not, me being
the "customer from Hell", I simply note the date/time/location I make the
call from and carry the map down to the bureaucrats for full refund when
the bill comes in.  For a few bucks, they don't want to make a scene...(c;  
Refuse the coverage and they'll be reading about it in the Editorial Page
of the newspaper, of course.  My "plan" says the phone will work in the
painted area and that's exactly the service I intend to get, no
exceptions....hee hee...ask Verizon!
GeorgeB - 17 Oct 2004 02:27 GMT
>As to the solid roaming nonsense, I carry the company's own bogus "coverage
>map" with me, whether Verizon or Alltel or whatever carrier the phone is
>on.  If I make a call INSIDE that painted-in area, roaming or not, me being
>the "customer from Hell", I simply note the date/time/location I make the
>call from and carry the map down to the bureaucrats for full refund when
>the bill comes in.

I understand your point, and on GF, I owuld do the same.  They make a
point, however, that NF (America's Choice) is carrier based, not
geography based, and that the indicator is the deciding factor.

Me ... On the regular trip up I77 thru NC to VA, upper west NC hits
SID 1522, Carolina West Wireless, which is not even in the PRL, but I
ALWAYS get it for 30 miles or so.  The strange thing is that I can be
on an Alltel or Verizon tower and automatically switch to thsi one.

AND, if you look at either map, you will see some obviously different
area up there.

>My "plan" says the phone will work in the
>painted area and that's exactly the service I intend to get, no
>exceptions....hee hee...ask Verizon!

Alltel agrees with you.  On LF, my kids have just said that "hey, I
washere, why did you charge me for roaming?

My son, a very techy kid, would take a yagi and point it to Georgia
from Clemson just to make them mad if they refused one, when he had
proof where he was.
Harry Krause - 17 Oct 2004 04:54 GMT
> > I agree; you may remember that I was one of the folks who encuraged
> > your looking at Alltel ...
[quoted text clipped - 14 lines]
> painted area and that's exactly the service I intend to get, no
> exceptions....hee hee...ask Verizon!

What Larry really thinks:

>> Why is it EVERY time someone states any kind of opinion that includes the
>> word "Jew", he's to be branded an instant anti-semetic, or some other kind
[quoted text clipped - 34 lines]
>>
>> Don't think Tel Aviv has infiltrated the US Government?
Andy S - 20 Oct 2004 01:37 GMT
>> I agree; you may remember that I was one of the folks who encuraged
>> your looking at Alltel ...
[quoted text clipped - 16 lines]
> painted area and that's exactly the service I intend to get, no
> exceptions....hee hee...ask Verizon!

And you still aren't happy with your carrier.
The maps state that coverage may or may NOT work as described.

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Andrew D. Sisson

 
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