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Cellular Phone Forum / Providers / Alltel / January 2005

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Two stage dialling with Simple Freedom?

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wpkelly - 28 Dec 2004 23:35 GMT
We got a Simple Freedom phone (NOKIA 3587i)from Wal Mart. We activated
the phone and find that we can only dial out by using the two stage
dialling system. In other words we dial the number we need and we get
asked to dial it again and then we get connected.
Is this correct or am I doing something wrong?
Simple Freedom apparantly had only one man and his dog manning the
phones this week as I tried for 3 days to get through to customer
service without success!!
Mike - 29 Dec 2004 06:50 GMT
>We got a Simple Freedom phone (NOKIA 3587i)from Wal Mart. We activated
>the phone and find that we can only dial out by using the two stage
>dialling system. In other words we dial the number we need and we get
>asked to dial it again and then we get connected.
>Is this correct or am I doing something wrong?

Do you live in an Alltel service area - i.e. does Alltel have stores
in your area and offer its regular postpaid service?

I suspect this may be your problem...Wal-Mart and Alltel have
partnered for the "Simple Freedom" phone/service, which rides on
Alltel.  But I've always wondered what happened to folks who do not
actually live in Alltel service areas...who buy and activate the
phones.

The "two-stage dialing" is a symptom of your phone roaming on a
non-local network.

Mike
Bill Radio - 07 Jan 2005 06:19 GMT
Unfortunately, this is normal for most prepaid-type cellular phones when
they are roaming off their home network.  You can buy a Simple Freedom phone
in off-network areas and still have it work, but you are roaming on another
network, most likely Verizon.

You can enter the whole sequence into your phone book with pauses in the
appropriate places.

Bill Radio
Click for Western U.S. Wireless Reviews at:
http://www.mountainwireless.com

> We got a Simple Freedom phone (NOKIA 3587i)from Wal Mart. We activated
> the phone and find that we can only dial out by using the two stage
[quoted text clipped - 4 lines]
> phones this week as I tried for 3 days to get through to customer
> service without success!!
 
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