Cellular Phone Forum / Providers / Alltel / October 2007
A Dead Horse?
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Claude S. Sutton - 24 Oct 2007 14:24 GMT Apparently this news group is a dead horse.
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Grant Edwards - 24 Oct 2007 17:52 GMT > Apparently this news group is a dead horse. Apart from complaining that Alltel abandoned Southern Minnesota, I don't really have much to do with Alltel any more.
 Signature Grant Edwards grante Yow! NEWARK has been at REZONED!! DES MOINES has visi.com been REZONED!!
Claude S. Sutton - 25 Oct 2007 00:43 GMT > Apart from complaining that Alltel abandoned Southern > Minnesota, I don't really have much to do with Alltel any more. I have been an Alltel cell phone customer since before they were Alltel.
Over 20 years.
I have been using their broadband wireless for a year and I thought it was pretty good.
But recently I get so many dropped connections that I can not get any work done.
I know it is not my equipment because it will work fine for hours at a time and then it will drop drop drop until it drives you crazy.
Who has the best broad band wireless?
I hate to change because I like the company, but I can not stand this crap. It is driving me nuts, literally.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 25 Oct 2007 01:44 GMT > Who has the best broad band wireless? > > I hate to change because I like the company, but I can not stand this > crap. It is driving me nuts, literally. I don't think any of them are "best", Claude. Verizon has been dumping customers, over 13,000 of them, for using their "unlimited service", but the NY Attorney General seems to have gotten them to change their deceptive business practice of calling it "unlimited" when it was REALLY just email, web browsing and company intranet access if you have one at Sutton Machine. All other uses are forbidden, but they had that hid away down 20 levels and NEVER had the agreement to read in the stores.
I'm getting the same dumping on both my first Motorola E815, and the warranty replacement refurb E815 I'm using as a BT modem to a Nokia N800 internet tablet, now. It just disconnects whenever it feels like it.
I'm going to my local Alltel HQ here in Charleston, SC, with a printout of your post to show them when they tell me it's my phone....etc, etc, the usual nonsense. I'll try to get some answers and post back to you what I find out, if anything.
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
Claude S. Sutton - 25 Oct 2007 02:11 GMT > I'm going to my local Alltel HQ here in Charleston, SC, with a > printout of your post to show them when they tell me it's my > phone....etc, etc, the usual nonsense. I'll try to get some > answers and post back to you what I find out, if anything. > > Larry I really appreciate that.
If you get an email or web address to which we can complain, let me know.
I hate those 800 numbers. I like it in writing and I like to do it at my convenience, not theirs. And I sure don't care to sit and wait for 30 minutes to talk to someone in India.
There was a mixup in my domain names. I called Network Solutions and had a hell of a time understanding the lady. Lots of static on the phone line, and although she spoke perfect English, every now and then she would use a phrase a little unusual.
Finally it dawned on me that I was talking on an overseas line to someone in another country, so I asked her where she was.
The Philippines.
She was OK but still, it was not easy to hear her through all of the noise on the line.
So if you can get an email or web site to which we can register complains, please let me know.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 25 Oct 2007 17:03 GMT > So if you can get an email or web site to which we can register > complains, please let me know. I don't believe it exists. I like standing in front of someone looking down at their desk. I'm harder to ignore when I'm within punching range...(c;
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
Claude S. Sutton - 29 Oct 2007 13:43 GMT > I don't believe it exists. I like standing in front of someone > looking down at their desk. I'm harder to ignore when I'm within > punching range...(c; > > Larry I called this morning, but all I could get is one of those that listens and then tells you how sorry she is that you are having a problem.
If I get a call from a tech person, I will post the results here.
She did promise to see that a tech person would work on the problem.
I don't have much hope.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
NoConsequence - 30 Oct 2007 01:21 GMT >> I don't believe it exists. I like standing in front of someone >> looking down at their desk. I'm harder to ignore when I'm within [quoted text clipped - 12 lines] > >CSSJR You know what? This could be the result of DOZENS of things and they'll never be able to pin it down to one thing.
You do realize you are dealing with RADIO here, not WIRES, and the huge effect of the atmosphere and obstructions?
Steve Sobol - 30 Oct 2007 03:39 GMT > You know what? This could be the result of DOZENS of things and > they'll never be able to pin it down to one thing. > > You do realize you are dealing with RADIO here, not WIRES, and the > huge effect of the atmosphere and obstructions? You do realize that the major problem is that he can't get Alltel to talk to him, right?
 Signature Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
SoCal Fire news @the L.A. Times: http://latimesblogs.latimes.com/breakingnews/ Local wildfire coverage, KFMB-TV San Diego: http://cbs8.com/
Claude S. Sutton - 30 Oct 2007 04:21 GMT > You know what? This could be the result of DOZENS of things and > they'll never be able to pin it down to one thing. > > You do realize you are dealing with RADIO here, not WIRES, and the > huge effect of the atmosphere and obstructions? I used to fly a pretty sophisticated airplane with radios, navigation equipment, radar, etc., that almost equaled the cost of the airframe.
I did pick up a little bit from that and I understand the difficulties.
I also understand that you can make it all work if you have the right tech guy.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Claude S. Sutton - 30 Oct 2007 04:21 GMT > I don't believe it exists. I like standing in front of someone > looking down at their desk. I'm harder to ignore when I'm within > punching range...(c; > > Larry I finally got a chance to go to the local Alltel office that I deal with and they gave me a phone number to a real tech.
It is interesting. He watched my connection, told me that it was a good connection, but that I was connected to a Sprint tower, which he thought was the problem.
I was running my PC card on a windoze machine because I know that is what Alltel expects.
On a windoze, there is a graphic, as you know, that has help menus and all sorts of stuff.
So he had me pull up the help menu and then go to, and I forget the exact wording as I am back on my linux machine, something like specifications.
The last option on the help page.
That pulls up all sorts of stuff like your model number, etc.
He was interested in the PRL line. When I gave him the PRL number he tp;d ,e that I had the wrong number and that was why it was hitting on Sprint.
This is interesting. He told me not to power off, so sit there and watch that screen and within a few minutes I would see the PRL number change and that he thought the problem would be solved.
So I sat there and watched and in about 15 minutes, it changed.
Now you have to ask how they can do that to my machine. If they can do that, what else can they do?
I have not had much time to watch the router tonight. Lots of things going on, but it seems to be OK.
The worst time has been from 2:30 or so until about 10:pm, so by this time tomorrow, I should know if I am better off.
So if you are still having a problem, get a tech to check your PRL and see if you could be hooking up with a roaming service when you don't need to.
This ties in with the fact that the problem is during the period when all of the kids are out of school and going to myface or whatever they call it and the fact that we know Sprint does the load shedding thing.
Sure as hell, they were dumping me for the kids.
More when I know more.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 30 Oct 2007 15:19 GMT > Now you have to ask how they can do that to my machine. If they can do > that, what else can they do? Thanks for the extra info, Claude. I'm sure Sprint would shed roamers first. I have the test page open on my Alltel E815 and can see the network is Alltel (10) and Charleston's system number (156) on the screen. I can also read the signal (-82 dbm) and error rate (under 1.2%) when the data is streaming. I'm on Alltel for sure.
As to your question, every SELLular device has backdoor access into it that can fully control it over its control channel. They can push a new PRL, like you saw, push a new firmware upgrade, give and take away any service it provides, and, I'm sure, monitor any data going in or out of it if they so desire. With "Homeland Security" having nullified so many of your Constitutional freedoms, government bureaucrats, too, can just monitor any conversation they find interesting without those pesky court orders and judges signatures. Snooping is a way of life for us, now.
I use Skype VoIP a lot here. It has 128-bit encryption on its data and I'm not sure how good "they", whoever "they" are, can monitor its signal. It would certainly inconvenience "them".... (c; I suppose some of their deviants would find my calls to my girlfriend most interesting. She does...(c; Skype-to-Skype calls would require them to first find the data stream on the net on a full variety of internet ports Skype supports, then they'd have to decrypt the current encryption code. By that time, I'd like to think my call was over. Even a Cray supercomputer takes a long time to decrypt 128-bits. If they'll do all that to hear what nasty things she's telling me she wants me to try, more power to 'em...(c;
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
NoConsequence - 31 Oct 2007 01:22 GMT >With >"Homeland Security" having nullified so many of your >Constitutional freedoms, government bureaucrats, too, can just >monitor any conversation they find interesting without those >pesky court orders and judges signatures. Snooping is a way of >life for us, now. Where in the Constitution is this right to privacy you are referring to? It may have been legislated, but is not a constitutional right like the right to freedom of speech.
Are you one of those kooks that really believe that EVERYTHING you say is monitored? I deal with those calls all the time.
I love it when a customer asks me about something, state they were told different and that if I would just pull up the record of that conversation I would see that - as if EVERY conversation made with a CS rep is recorded, and I have access to it even if it was. That person would be the first person to yell invasion of privacy it good old Uncle Sam was monitoring, but EXPECTS it from us. Double standards here, no?
NoConsequence - 31 Oct 2007 01:17 GMT >> I don't believe it exists. I like standing in front of someone >> looking down at their desk. I'm harder to ignore when I'm within [quoted text clipped - 33 lines] >Now you have to ask how they can do that to my machine. If they can do >that, what else can they do? All they did was push out an updated PRL to your card. They did and can do NOTHING to the PC.
Claude S. Sutton - 25 Oct 2007 02:35 GMT > I'm going to my local Alltel HQ here in Charleston, SC, with a > printout of your post to show them when they tell me it's my > phone....etc, etc, the usual nonsense. I'll try to get some > answers and post back to you what I find out, if anything. > > Larry In case your Alltel guy wants to throw off on your equipment, here is mine.
I have a Kyocera 650 PC card. This is the card sold by Alltel for use with their system.
I used it in my Thinkpad laptop for months and it worked very well.
Recently I purchased a Kyocera KR1 wireless router and use the same card in it.
For a while, I worried that it might be the router; that it might be defective, so I put the card back in the laptop and had the same problem.
I have a second laptop running windoze WK2. Tested the card in it with the same results.
I also note a big difference according to the time of day.
It runs much better in the morning hours. Today from 8:00 AM until 2:00 PM, it did very well. I think I had one drop.
I left the office and when I got back about 5:00 PM, it was one drop after the other. It is so bad tonight that all I got from the last connection was your message and my reply.
I use this laptop in Guilford County, NC, in a suburb of Greensboro during the day and in the very southern edge of Rockingham County at night.
Rockingham county actually has better service than GSO because they have just updated it to the high speed.
So don't let your contact sneer at my location.
By the way, Charleston is my favorite town although I have not been there for a while.
People that brag about the food in New Orleans don't know what they are talking about. The best seafood I have ever eaten was in Charleston.
The only place I have ever been that can compare is Boston, out on those piers near the airport, if I recall correctly.
My favorite, if it is still there, is 82 Queen. Can those people ever prepare a dinner fit for the King.
We used to come down two or three times a year and did that for years, but when I sold the plane, the drive turned me off.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 25 Oct 2007 17:20 GMT > My favorite, if it is still there, is 82 Queen. Can those people ever > prepare a dinner fit for the King. You must try "Robert's", a little place on Meeting Street. Robert has an electronically played grand piano I maintain in the tiny dining room. Make sure you have a reservation or you won't get in. He only feeds a limited number to maintain quality. His daughter, well trained in many culinary schools, is executive chef.
Robert, a big-chested baritone with a booming voice and full beard to match, will come sing for you during dinner, accompanied by the piano. It's quite a show in his chef's uniform.
82 Queen is also good, of course.
After you've eaten a heavy meal, visit: http://americascuisine.com/charleston/charleston_restaurants.htm and cruise around. It's not a good idea to visit these pages hungry. (They always drool on the keyboard..yecch)
There's $50 in gift certificates for free if you sign up for the newsletter.
Damn! I shouldn't have even answered this on an empty stomach! I have to live here!...(c; Hmm...we could have lunch at The Boathouse on East Bay, then hang around the market or watch a game at Vickery's until dinner at 82 Queen or Locklears....
Larry
 Signature How anyone can stay skinny in Charleston remains a mystery....
It's just after noon. Met me at Red's Ice House on Shem Creek in Mt Pleasant. We'll have some libation, pet a few dogs and watch the shrimp boats unload when they come in. Red's is a local hangout and meeting place. Dogs and kids cheerfully accepted. From up in the treehouse, you can see the ships coming in the ship channel. Red has a regular living room up there, complete with bar, of course, to make everyone feel at home. It's not an 82 Queen kinda place....way too laid back for that. Girls coming off the boats rafting up at the dock are STILL wearing those little bikinis this time of year!...(c; I'll bring the boat!
Larry - 25 Oct 2007 17:22 GMT > when I sold the plane Too soon! We got a brand new FBO, now! You'd think you were in Palm Springs. It's really nice....and pricey, of course...(c;
I live on the Ashley River over on the other side of the AFB from the FBO.
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
Steve Sobol - 25 Oct 2007 06:53 GMT > I'm going to my local Alltel HQ here in Charleston, SC, with a > printout of your post to show them when they tell me it's my > phone....etc, etc, the usual nonsense. I'll try to get some > answers and post back to you what I find out, if anything. If Alltel doesn't work out for you, you may want to try Sprint. Their customer service started sucking a.s back in '05, but their network is supposed to be quite good. I know that where they had coverage, it was good for me between '01 and '05 when I was a customer.
 Signature Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
SoCal Fire news at the Los Angeles Times Breaking News Blog: http://latimesblogs.latimes.com/breakingnews/
Larry - 25 Oct 2007 17:39 GMT > If Alltel doesn't work out for you, you may want to try Sprint. Their > customer service started sucking a.s back in '05, but their network is
> supposed to be quite good. I know that where they had coverage, it was
> good for me between '01 and '05 when I was a customer. As with most PCS carriers, Sprint only works in the cities and along the two interstate highways in SC. To see how really bad it is, go to sprint.com, click Coverage and put 29418 into the zip code box. Sprint's map could be called "islands" of coverage on a sea of fringe. Where you see the "fair" areas on the map, mark them NO SERVICE in your mind. "Good" is usable in between the way-too-far-apart 2-mile-range PCS towers. This is in an area that is as flat as your tabletop. Areas marked "Signal Strength information unavailable" mark them ALLTEL COUNTRY...where I have to work. Alltel is the 800B carrier with a very filled out AMPS/CDMA system they bought from 360 Communications years ago.
Now click the checkbox "Sprint Mobile Broadband Network" under the map. Uncheck "Clear Voice and data service...." Notice how the map has NO COLORS orange and red. Sprint has no broadband in SC. It's like a 2400 baud modem...zzzzZZZZZ.
Now, uncheck that and check both Recent Towers and Future Towers at the bottom. Notice there are ZERO improvements and additional towers planned or built in years. What we have is all there is.
Unfortunately for Sprint customers, the roaming agreements with Alltel and Verizon, the 800 Mhz carriers here, seem to have been recinded as all the PRLs on CDMA have specific exclusions to prevent the phones from roaming onto the other systems to improve service and coverage the company isn't providing. They'd rather you go without service than cost them a few pennies in the dead zones.....not my idea of who to sign a contract with.
Sprint's ok for the girlies they always seem to be selling to. Girlies don't need real service everywhere, just in the malls. Sprint's got the malls covered...(c;
Verizon has Broadband coverage but was FORCED by the NYS atty general to take "unlimited" off their ads because it's NOT anywhere near "unlimited", being only available for emails and webspam browsing up to 5GB/month for $60...a real ripoff.
Alltel is $10/mo for unlimited to a smartphone or $25/mo to use the smartphone as a Bluetooth modem for my Nokia N800 internet tablet, less than half what VZW wants for email/webpage ONLY.
Those are the choices. The choice is Alltel....even if it drops.
Larry
 Signature GO WIMAX GO! THE SOONER THE BETTER!!
Steve Sobol - 25 Oct 2007 20:03 GMT > As with most PCS carriers, Sprint only works in the cities and > along the two interstate highways in SC. Right, thus my qualifier "where they have coverage."
 Signature Steve Sobol, Victorville, CA PGP:0xE3AE35ED www.SteveSobol.com
SoCal Fire news @the L.A. Times: http://latimesblogs.latimes.com/breakingnews/ Local wildfire coverage, KFMB-TV San Diego: http://cbs8.com/
The Ghost of General Lee - 25 Oct 2007 20:08 GMT >As with most PCS carriers, Sprint only works in the cities and >along the two interstate highways in SC. Did you forget about I-85, I-20, and I-77?
Larry - 26 Oct 2007 01:54 GMT > Did you forget about I-85, I-20, and I-77? Oops...sorry....Guilty-as-charged. I hope Sprint has towers close enough together to service them, too. US 17 and 17A, the main N-S routes down the coast in and out of Charlietowne have little islands of coverage with vast dead zones from Myrtle Beach to Savannah....might as well be dead. There's nothing on Sprint between Summerville and Walterboro down 17A now that the VZW/Alltel in-market roaming is kaput.
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
The Ghost of General Lee - 26 Oct 2007 03:00 GMT >> Did you forget about I-85, I-20, and I-77? > [quoted text clipped - 5 lines] >between Summerville and Walterboro down 17A now that the VZW/Alltel >in-market roaming is kaput. I have friends who are on Nextel/Sprint. I never hear them complaining about dead spots around here, except on SC 11 near Chesnee, where just about every carrier, including Alltel and VZW, has problems. And one friend works for LKQ/A&R Auto Parts delivering engines, transmissions, fenders, etc. to some quite rural repair shops. He's never out of touch with the office.
Larry - 26 Oct 2007 07:27 GMT > He's never out of touch with the office. Ask him to watch his roaming indicator out in the boonies....
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
The Ghost of General Lee - 26 Oct 2007 14:00 GMT >> He's never out of touch with the office. > >Ask him to watch his roaming indicator out in the boonies.... Then I'd have to spend 30 minutes teaching him what a roaming indicator was.;-)
Larry - 26 Oct 2007 20:52 GMT >>> He's never out of touch with the office. >> >>Ask him to watch his roaming indicator out in the boonies.... > > Then I'd have to spend 30 minutes teaching him what a roaming > indicator was.;-) Oh, one of those guys....sorry...(c;
I have some new news for this thread from this mornings' phone calls (2) and my call to Motorola.
I have a friend who is a little wheel manager in the trunk radio division of Motorola. I called him this morning to see if he could find out why the TWO E815's, the one that failed to the bootloader and the one I'm carrying now are rebooting during packet data sessions on Alltel EVDO. He gave me the number of a guy in the cellphone division who was an engineer and told me to call him after lunch so he could call him first, opening a path I couldn't open.
I waited until 1:30 and called him. His knowledge of Moto's cellphones and firmware is complete as he's right in the middle of it all and a really nice guy. Simply put, "Your E815, or any Motorola smartphone, will do a reboot if the DATA system it's connected to simply disappears or stops answering its calls, after a fixed timeout to compensate for busy conditions.
According to him, Alltel's dumping me, the phone doesn't get acks to its packet transmissions, it times out and resets the phone to recover from the error. Seems very reasonable and confirms my suspicions.
"They may be shedding the load.", got my undivided attention, I'll tell you.
I call a call from an American tech at Alltel this morning wanting me to tell him what was happening, but that was before I had this information from the Moto engineer about the E815. My phone is acting NORMALLY for when it's being dumped....period.
They promised me a callback after further research into OUR problem. He was quite taken aback when he found out I knew OTHER Alltel users who had similar dumping problems. I'll relay this new information about the Moto smartphone reboots-to-clear-its- memory-after-being-dumped when I next talk to them.
Something is amiss. I got dumped 3 times at breakfast, 400 yards from an Alltel tower that was burning up the receiver with -70dbm of pilot signal. I could see the tower from Waffle House!
Larry
 Signature "No, Ma'am. It's NOT my phone and equipment....."
Claude S. Sutton - 27 Oct 2007 00:11 GMT > Something is amiss. I got dumped 3 times at breakfast, 400 yards > from an Alltel tower that was burning up the receiver with -70dbm > of pilot signal. I could see the tower from Waffle House! > > Larry Thanks.
Very interesting.
Load sharing......
That might be why mine dumps me the most from late afternoon through 10 or 11 PM.
SCHOOL IS OUT!!!!
And all of those kids are swapping music, I will bet.
I did not get to make any calls today. It did not turn out to be the laid back day I expected.
Tuesday will be my next opportunity.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
me - 27 Oct 2007 04:34 GMT You might be in the null.........
Ernest Radio Operator
>> Something is amiss. I got dumped 3 times at breakfast, 400 yards >> from an Alltel tower that was burning up the receiver with -70dbm [quoted text clipped - 21 lines] > > CSSJR Larry - 27 Oct 2007 04:43 GMT > I did not get to make any calls today. It did not turn out to be the > laid back day I expected. It was a laid back day in the church organ repair business. It's been that way for some time, this year. Glad I'm on the verge of retirement at 62.... I also do work on yacht electrics/electronics, a job that sort of found me through friends with yachts at the local Charleston marinas. I've just finished an electronic suite on a Jeanneau 40' sloop that's going to the charter business in Tortola next month. She's ready to go, now. I decided not to crew her down, this time. I've been crew for decades. After you've seen 20 tropical islands full of drunks, you've about seen 'em all...(c;
I looked at your webpage. I assume you service the machines in the furniture manufacturing industry around High Point. Very interesting family-owned business. Always nice to meet someone in charge of their lives. I own my little business, too. It'll continue at a more leisurely pace after I retire. I'd never be able to NOT work at something.
Larry
 Signature I must admit it IS always fun to have just an awful busy week pop up a couple of weeks later when the PO box is stuffed with checks...(c;
Just like woodworking machines, music electronics breaks and wears out.... Ain't it just grand?!
Claude S. Sutton - 27 Oct 2007 05:31 GMT > I looked at your webpage. I assume you service the machines in > the furniture manufacturing industry around High Point. Very [quoted text clipped - 4 lines] > > Larry I have been primarily a dealer or distributor (my competitors' preferred description, I prefer "peddler"), specializing in furniture manufacturing equipment.
My customer list was once the blue blood list of the industry; Lane, Bassett, Henredon, Drexel, many others too numerous to mention.....the top manufacturers.
They have all gone to China. So many plants have been closed that machinery is sitting practically on the street corners, selling for nothing.
I rebuild and give a new guarantee. All on my web site was purchased with that in mind, so it all needs repair. With really good stuff selling as is for less than only a few of the parts required to rebuild the same machine would cost, there is no buyer for rebuilt equipment.
However, I do repair equipment for local customers and we do most of it on a "while you wait" basis for the plant that has a major interruption in production due to the break down.
So I am semi-retired not by choice.
I have a neighbor that has done very well putting sound systems in the local churches. I would think that would be more profitable and with a better future than repairing or selling organs.
Since you know how to do that,.........
I would go nuts on a boat....unless I did it in the Kennedy fashion; just me and two lovely ladies.
I am sure this is boring to others on this group, so no more on this topic.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 28 Oct 2007 04:45 GMT > I have a neighbor that has done very well putting sound systems in the > local churches. I would think that would be more profitable and with a > better future than repairing or selling organs. That would be true if there weren't so many competitors trying to split up the available work down here. The other problem is I'm over 60 and shudder at the thought of still crawling through the rat and spider infested church attics, 80' above the auditorium pews on a flimsy board because the cheap SOBs didn't buy an attic floor during construction. Hell, many churches don't even have an ACCESS HOLE to get up there! I'm just too old and fragile to climb around like that....a younger man's job. I don't have enough work to justify the employee expenses eating up what little profit it seems to net. Churches want everything on the cheap, not the best.
So, when the organ work slows, I wander down the docks and use my referrals to find another yacht that needs its AC and DC electrical systems straightened out or its electronics suite updated/installed. Yachties are a pleasure to work for as they want the job done BEST, and aren't afraid to pay for it. Failing equipment at sea in heavy weather is NOT appreciated or expected.
One of the yacht fringe benefits is some sailing around the harbor, with the occasional trip to FL or Bahamas or the Caribbean islands. Last year I met some nice old people on a 42' Grand Banks diesel trawler taking a break from their trek from New England to their daughter's dock in St Augustine. "We're too tired to continue.", he hinted, having been at the helm on the the treacherous ICW for too many hours. I offered to help drive her down if they'd give me a place on deck to sleep a few hours and feed me some sandwiches a couple times a day. I ended up helmsman for the rest of the trip while they enjoyed themselves actually seeing the beautiful Southern ICW, not staring into the abyss looking for the next bouy. We anchored out in some little off-the-channel creek when I got tired and had a grand time the rest of the trip. I was supposed to go back to St Augustine in the spring to drive it to Rhode Island for the summer, but they decided they were too old to motorboat any more and sold the boat in FL, flying home and called me to apologize...(c;
That's my kind of "retirement"...(c;
I'll quit off topic, too..cya..maybe on email.
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
Claude S. Sutton - 29 Oct 2007 03:44 GMT > Something is amiss. I got dumped 3 times at breakfast, 400 yards > from an Alltel tower that was burning up the receiver with -70dbm > of pilot signal. I could see the tower from Waffle House! > > Larry My broadband connection was pretty good Friday.
Saturday, it was very good and I was beginning to think that things were going to be OK.
But this evening has been unbelievable.
I have not been able to stay connected for more than two or three minutes from about 5:00 PM until now, 10:40 PM.
As a matter of fact, I just got dropped and have a red light on my router. That connection did not last over 3 minutes.
I am going to call Alltel tomorrow and ask why.
Five hours and forty minutes of 3 minutes connected and 5 to 10 minutes trying to get connected, repeated for 5:50, is not acceptable.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Claude S. Sutton - 25 Oct 2007 13:35 GMT I'm going to my local Alltel HQ here in Charleston, SC, with a
> printout of your post to show them when they tell me it's my > phone....etc, etc, the usual nonsense. I'll try to get some > answers and post back to you what I find out, if anything. > > Larry Larry:
Late last night, I found an email address that looked like it might be good for service.
This is the reply I got to my complaint:
please contact Data Support, 1-800-255-8351, Option 3(3x), to address this matter. WIth the data core migration in process and the developing Sprint data roaming agreement, your issue will require some further troubleshooting and investigation. Thank you.
At least, I got a reply by 8:15 this morning. Most take days.
So I dialed it and waited and waited while I heard every kind of add for every kind of cell service.
Pressing 3 made no difference.
I finally hung up.
I hope your personal visit gets better results.
If they can't get "3" to work.........?
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 25 Oct 2007 17:47 GMT > I'm going to my local Alltel HQ here in Charleston, SC, with a >> printout of your post to show them when they tell me it's my [quoted text clipped - 29 lines] > > CSSJR Thanks for the information! I'll put Skype on it on the Nokia N800 on broadband and wait them out. Let's try ALL the access numbers, not just 3. I don't press and wait. I press SALES, which always gets answered, then try to hold them on the line until a human answers at troubleshooting. That works better, sort of like the idea of standing over their desk looking down being less ignorable...(c;
We need to find out how widespread this is! I'll start a new thread asking users whos data is dropping and phones rebooting during data calls to post and let's see how many we can compile to use as background material for our complaint. That gets rid of "it's your equipment" excuses straight away.
Larry
 Signature When I visited Mexico City, I didn't have to press 1 for Spanish.
Claude S. Sutton - 25 Oct 2007 18:15 GMT O
> We need to find out how widespread this is! I'll start a new > thread asking users whos data is dropping and phones rebooting [quoted text clipped - 3 lines] > > Larry Stopped in the office for a minute, on the way to the shop to pay the troops so I can't sit here holding a phone all afternoon.
Tomorrow is a more relaxed day for me and I will see what I can find out then.
Interesting in that my connections were driving me crazy from late afternoon yesterday until about 9:30 last night and have been very good since.
I have not had a drop all morning and the speeds are like DSL.
What makes it so aggravating is that I know it will soon go down the tube.
CSSJR
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 26 Oct 2007 01:56 GMT > What makes it so aggravating is that I know it will soon go down the > tube. Maybe not! I got their attention. I've gotten two return phone calls from techs since my trouble ticket and they told me they would not just close it until they find a resolution.
You can tell we're not on Verizon....(c; THEY called ME!
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
Larry - 25 Oct 2007 17:55 GMT > please contact Data Support, 1-800-255-8351, Option 3(3x), to This is just the same Alltel TSR number we always get by dialing 611. They're swamped at 1PM ET at the moment. I'll hang on it for a while through Skype. The options are 3then3then3.
It's interesting they are going to data roam with Sprint. That was worth the effort to find out, right there! Maybe we'll be able to roam our data to Sprint if it keeps dropping, the few places Sprint has decent service around here.
I'm still holding....zzzZZZZZZzzzz....(c;
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
Larry - 25 Oct 2007 18:30 GMT > WIth the data core migration in process The more I sit here and think about this statement from your email response, the more I think what we......ah, she answered.....
Ok, it was my phone....well, 2 phones. She says your issue is about the data upgrade going on in NC, but not mine. Then, she asked me who my ISP was! AAAAHHHHKKKKK!!! If she comes back wanting $60 I'm gonna kill someone!! Now, unable to find out how I call the internet through BT using the $25 phone data connect she's gone on hold and is looking for someone...(c;
This phone call's probably going to cost me my data service at $25/month. She couldn't find any record of my buying data service, then she found the obscure code (3 letters but I didn't get which ones) that turned it on. The service works at $25....I'm not paying more!
She came off hold, stopping the radio ads, but she said nothing until I "hello??" but she's talking with a supervisor on another line, I think. They're monitoring my audio, I know...(c; They're hearing keyclicks from my keyboard...(c;
The waiting game continues..........(yawn).......... (Hope she doesn't want me to do anything to the phone because I don't remember where I left it, at the moment. It's within Bluetooth range because the little Nokia N800 connected to it when I first booted it, automatically. I know it's within 30' of me...(c;)
Really cool! The lady I'm talking to was a MARINE operator back in the 70's! She worked for Maricomm, then Verizon now Alltel. She retired from Verizon but couldn't stand retirement and came over to Alltel. Very nice AMERICAN lady. We had quite a chat after my trouble ticket was filled in.
I think HER phone rebooted, now....she suddenly went dead mic then it finally dumped me.
darn.....Well, that's what happened. We had quite a chat about the old days on Marine HF telephone/telex. She wasn't a Morse operator, just telephone. "I thought all the guys I used to interconnect on the boats and ships were dead!", she said. "I'm still quite alive, but the boat uses Iridium, now."....(c;
Larry
 Signature Iridium data links is like being connected through an old 1200 baud modem...hee hee. No thanks!
NoConsequence - 25 Oct 2007 02:57 GMT >> Apparently this news group is a dead horse. > >Apart from complaining that Alltel abandoned Southern >Minnesota, I don't really have much to do with Alltel any more. Alltel didn't "abandon" Southern Minnesota. Alltel was FORCED to divest that market during the process of acquiring another company, which gave them a MMUUCCHH bigger market - mainly the purchase of Midwest Wireless.
If you must blame somebody, blame the FCC and anti-trust rules.
Claude S. Sutton - 25 Oct 2007 03:26 GMT > Alltel didn't "abandon" Southern Minnesota. Alltel was FORCED to > divest that market during the process of acquiring another company, > which gave them a MMUUCCHH bigger market - mainly the purchase of > Midwest Wireless. > > If you must blame somebody, blame the FCC and anti-trust rules. I am glad to see that this newsgroup is not a dead horse.
Maybe someone will show up here that can tell us how to either improve our equipment/setup or tell us how to get our situation before the right people at Alltel.
As I said, I have been their customer since before they were Alltel. Back when a cell phone was a foot long and like a brick on your belt and half the public looked at you with scorn, like "You MUST be important", snicker, sneer.
I hate to criticize them in public, but I am going nuts with this constant dropping.
I told a Bell South rep once that I could walk into any Alltel office in the US with a problem and they would fix it in 20 minutes or less. Go to Bell South with a problem and all they have is reasons, not solutions.
In this case, Alltel is failing me.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 25 Oct 2007 18:48 GMT > As I said, I have been their customer since before they were Alltel. > Back when a cell phone was a foot long and like a brick on your belt
> and half the public looked at you with scorn, like "You MUST be > important", snicker, sneer. My first "mobile phone" was a Motorola 2-way UHF to an operator at a phone answering service. It was just a 2-way FM radio. The operator took your call, as if she were your personal secretary to the caller, then called you on the radio and told you who was calling. If you didn't want to talk to them, she took a message and relayed it back to you. If you wanted the call, she interconnected her radio system to the phone line and you PTT to your party until finished. She disconnected when you clicked your mic 3 times.
Then, came IMTS from Bell$outh of Dialpage. 152 Mhz, big, full- duplex Motorola with a little duplexer in your trunk, antenna on the roof. 4 channels on B$, 4 channels on Dialpage. I could use either. Rotary dial and real telephone handset under the dash, just like Peter Gunn had in his car on TV. Car had its own number and continuously monitored, with a transistor receiver but a tube transmitter, 152.48 Mhz, the data channel, listening for its tone set. When it was triggered, it blew the car horn, if you forgot to flip the switch to internal, making the guy in front of you mad as hell as he thought you were blowing at him! The bell ran inside the car, you picked up the regular telephone handset and talked full duplex, a real improvement over before. Dialing out was trouble. You pressed one channel button after another listening for a "dial tone" in the handset (or on the speakerphone). When you found one, that meant that channel wasn't busy and you could call out. Go offhook, wait for the motor-generator in the trunk to get up to speed so you had high voltage to feed the transmitter tubes for a few seconds, then go on-the-air and start rotary dialing the number you wanted. When you started to wind up the dial, a tone went over the air and alerted the equipment you were dialing, when you released it, the tone was interrupted once for each number the dial passed, telling the equipment how far up you wound the dial so it would know what number that was. When it had a full set, it made an automatic interconnect....sometimes....usually....(c; When you hung up the handset, your powerful transmitter dropped, allowing the overheated car generator to recharge the batteries. GOD HELP YOU IF YOU CALLED OUT WITHOUT THE ENGINE RUNNING! Transmitting only drew about 60A at 12V...(c; Calls NEVER dropped, once made because you had a SERIOUS tranmitter running SERIOUS power to a SERIOUS antenna on a frequency ALL TO YOURSELF.
Then, Cellular One of Charleston, a franchise of Cellular One, put up 2 towers on AMPS at 500'....nice beautiful tall self- supporting towers full of panel antennas on 800 Mhz. We were all in love with "cellular". I bought the 3rd carphone installed in Charleston. You took your car to the shop, sat in the plush customer lounge drinking the free coffee or cokes while enjoying the day's pastries or Krispy Kreems (mornings only) and watched cable TV.....or made AMPS calls from the demo units on all the tables, those fancy new $3200 cellphone brick portables that just MADE US DROOL! AMPS worked GREAT!...no more waiting for a CHANNEL! And, unlike IMTS, it was CHEEP!
The rest is history......and I'm proud to have been a customer to it...(c;
I've been drooling ever since....(c;
Larry
 Signature Carphones were always CHICK MAGNETS! "Here, Honey. Let me lean over those beautiful <><> and dial that for you"...(c; After she'd been on for 3 minutes, you started thinking "is she worth THIS much money?"
Claude S. Sutton - 25 Oct 2007 22:28 GMT those fancy new $3200 cellphone brick portables that just
> MADE US DROOL! AMPS worked GREAT!...no more waiting for a > CHANNEL! And, unlike IMTS, it was CHEEP! [quoted text clipped - 5 lines] > > Larry I came into it about that time.
Those early radio car phones never appealed to me because I was flying everywhere I went and renting cars. Until the cell came about, rental cars and phones didn't mix.
And air to ground is the pits when you are a single pilot operation. Who wants the phone ringing when you are shooting a 220 - 1/2 approach or negotiating with center on weather avoidance.
The cell phone changed all of our lives. I think it is the most production improvement device in our lifetime, including the laptop.
I will make a call tomorrow and pass on what I know.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
Larry - 26 Oct 2007 02:00 GMT > The cell phone changed all of our lives. I think it is the most > production improvement device in our lifetime, including the laptop. The carphone freed me from being a desk slave, but the Sellphone (notice my new spelling more closely identifying its point, of late) freed me from the car, as well as the desk.
On any day business is slack, which is quite often in late 2007, a scary time, I can do what I want and go where I want and be "contactable", the lack of which is business suicide.
I agree it's the most important device of the 20th century for all of us.
Larry
 Signature You can tell there's extremely intelligent life in the universe because they have never called Earth.
Michael - 25 Oct 2007 00:29 GMT > Apparently this news group is a dead horse. The Cingular/AT&T and Verizon groups mostly contain a crapload of whining. I guess Alltel customers don't feel the need to complain so much.
mike
Claude S. Sutton - 25 Oct 2007 02:34 GMT > The Cingular/AT&T and Verizon groups mostly contain a crapload of whining. > I guess Alltel customers don't feel the need to complain so much. > > mike Thanks for that.
That will save me a lot of time otherwise wasted looking at their packages.
CSSJR
 Signature If we do not wish to lose our freedom, we must learn to tolerate our neighbor's right to freedom even though he might express that freedom in a manner we consider to be eccentric.
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