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Cellular Phone Forum / Providers / ATT Wireless / February 2004How to check minutes/ customer service from phone
On Sprint I would dial *4 for customer service and to check minutes remaining. I'm on AT&T and have tried 611, *4, 0 and none seem to work. Do I have to dial the standard AT&T 800 number for this or is there a shortcut? > On Sprint I would dial *4 for customer service and to check minutes > remaining. I'm on AT&T and have tried 611, *4, 0 and none seem to > work. Do I have to dial the standard AT&T 800 number for this or is > there a shortcut? Just 611 (no *s) should do it. Make sure the display reads AT&T or AT&T Wireless or you will get another service providers customer service. 611 will get you your minutes used???????? Bruce > > On Sprint I would dial *4 for customer service and to check minutes > > remaining. I'm on AT&T and have tried 611, *4, 0 and none seem to [quoted text clipped - 3 lines] > Just 611 (no *s) should do it. Make sure the display reads AT&T or AT&T > Wireless or you will get another service providers customer service. > 611 will get you your minutes used???????? > [quoted text clipped - 7 lines] > > Just 611 (no *s) should do it. Make sure the display reads AT&T or AT&T > > Wireless or you will get another service providers customer service. It will get you to Customer Care. If you are using GSM then they could also tell you minutes used. Thank you. I didn't think you could do it for TDMA. BTW, what would you say the average wait time is for GSM care? Bruce > > 611 will get you your minutes used???????? > > [quoted text clipped - 10 lines] > It will get you to Customer Care. If you are using GSM then they could also > tell you minutes used. In article <ylqSb.140687$6y6.2734262@bgtnsc05-news.ops.worldnet.att.net>, > Thank you. I didn't think you could do it for TDMA. BTW, what would you > say the average wait time is for GSM care? > > Bruce 45 minutes. Here is an easier way: get rid of AT&T switch to Tmobile, then hit #646# and see your minutes right on your phone for free. Why AT&T is unable to implement something sensible (and free) to check your minutes has always been beyond me > > > 611 will get you your minutes used???????? > > > [quoted text clipped - 12 lines] > also > > tell you minutes used. You can check your min's for free online at attws customer care website > In article > <ylqSb.140687$6y6.2734262@bgtnsc05-news.ops.worldnet.att.net>, [quoted text clipped - 27 lines] > > also > > > tell you minutes used. > You can check your min's for free online at attws customer care website Of course, the purpose of your cell phone is so you can be dependent on your personal computer to see how many minutes it has left > > In article > > <ylqSb.140687$6y6.2734262@bgtnsc05-news.ops.worldnet.att.net>, [quoted text clipped - 34 lines] > > > also > > > > tell you minutes used. You think they really want you to see how many minutes you have used? Why so you will stop talking? > In article > <ylqSb.140687$6y6.2734262@bgtnsc05-news.ops.worldnet.att.net>, [quoted text clipped - 27 lines] > > also > > > tell you minutes used. Adding a few common sense features like this might get the 45 minute average GSM CS wait time down a little by automating the process people are calling in asking CS to look up. >In article ><ylqSb.140687$6y6.2734262@bgtnsc05-news.ops.worldnet.att.net>, [quoted text clipped - 27 lines] >> also >> > tell you minutes used. Yeah, #646# is very helpful in helping you watch your mins. You don't want to go over or you're toast. However, it sucks because it is always like 12hrs behind what you've actually used. What's the point of that? I'm pushing near my 1000 min mark and I don't know precisely how many mins I have left as of this moment. The stupid thing is obivously somehwere in their system they know EXACTLY how many mins I've used. You can bet they won't lose track of a single minute you use. |
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