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Cellular Phone Forum / Providers / ATT Wireless / February 2004Customer service phone lines down again
Can't get through on 611 - get numerous pre-recorded "our system is having problems" and then get a message asking me to call back later. Christopher H. shouldn't phone companies have working phone systems? What a surprise! The reason that their system is having problems is that it is busy...VERY Busy. AT&TWorthless lost over 880,000 customers in the month of Jan, 2004. I am sure this has an effect on their 611 number and other "Customer NOService" numbers at AT&T Worthless. You think their telephone service is bad..try sending them a letter or E-Mail hahahaha....Eddie > Can't get through on 611 - get numerous pre-recorded "our system is > having problems" and then get a message asking me to call back later. > > Christopher H. > shouldn't phone companies have working phone systems? >AT&TWorthless lost over 880,000 customers in the month >of Jan, 2004. Point us to a source of this alegation. I think you are full of sh.t!!!! -- John S. e-mail responses to - john at kiana dot net Think what you want John sh.t......read stupid...read the trades you dumb f.ck! > >AT&TWorthless lost over 880,000 customers in the month > >of Jan, 2004. [quoted text clipped - 6 lines] > John S. > e-mail responses to - john at kiana dot net > Think what you want John sh.t......read stupid...read the trades you dumb > f.ck! say that without having a cock in your mouth, and a stomach full of throat yogurt. HI MIKEY!!!! Michael Arends.....you slacker. Well..looks like your home hurling it out, not at work this time. Not enough people to screw with in alt.verizon tonight? Go cruise the porn sites you loser...we don't have time nor the interest to hear you out here...Eddie > > Think what you want John sh.t......read stupid...read the trades you dumb > > f.ck! > say that without having a cock in your mouth, and a stomach full of > throat yogurt. >Think what you want John >read the trades I work in the industry, the "trades" are read regularly. AT&T has not lost 800k customers last month. Point it out - you dumb f.ck. -- John S. e-mail responses to - john at kiana dot net >>Think what you want John > [quoted text clipped - 9 lines] > John S. > e-mail responses to - john at kiana dot net Maybe you should read a little more: 14 Feb 2004 00:49 http://www.reuters.com/locales/newsArticle.jsp;:402f8bbc:d1d7a1de8349b16?type=te chnologyNews&locale=en_IN&storyID=4358464 Excerpt from that news article: "In January, AT&T Wireless lost nearly 4 percent of its customers and saw its operating income fall more than 20 percent from a year ago, sources close to the situation have said." Lets see: 0.04 # 22,000,000 = 880,000 (assumes ATTWS had 22 million customers to begin with) I know the article may be a little misleading in that it may not have meant the total loss occurred in January, but one could read it that way.  SignatureBrZ > >>Think what you want John > > [quoted text clipped - 25 lines] > I know the article may be a little misleading in that it may not have > meant the total loss occurred in January, but one could read it that way. I'm afraid I would believe it even if it were January only; AT&T was mentioned frequently as the company most likely to lose customers once number portability came about. They've always had a higher per customer revenue than most of their competitors, and individuals who spend more are typically less tolerant of poor service, but also most attached to their phone number. Personally, of the AT&T customers I know, every one of us who made the switch to the GSM network (4 of the 8 us) is actively looking at leaving. The ones who aren't are those who are still on TDMA. Christopher H. Check out this article, it is only rumor. But there seems to be a lot of disappionted ATT customers so there COULD be some truth to it. I am one of those disappionted customers I ported from them in Jan. http://biz.yahoo.com/rc/040212/telecoms_at_twireless_customers_1.html Reuters AT&T Wireless lost 4 pct of customers in Jan-sources Thursday February 12, 1:28 pm ET LONDON, Feb 12 (Reuters) - AT&T Wireless Services Inc (NYSE:AWE - News), the U.S. wireless provider which has put itself up for sale, lost nearly 4 percent of its customers in January and saw its operating income drop more than 20 percent from a year ago, sources close to the situation said on Thursday. The No. 3 U.S. wireless provider, which has set a deadline of Friday for takeover offers, also saw its average revenue per user, or ARPU, fall by nearly 10 percent in January compared to a year ago, the sources said. "We don't comment on rumour and speculation on our results. We report our results once a quarter, like everyone else," said AT&T Wireless spokesman David Caouette. >>Think what you want John > [quoted text clipped - 9 lines] > John S. > e-mail responses to - john at kiana dot net >Check out this article, it is only rumor. But there seems to be a lot of > disappionted ATT customers so there COULD be some truth to it. I am >one of those disappionted customers I ported from them in I have to go from what I see on Ebay and I see that ATT WS phones still command very high prices- meanning either there are FEW for sale or demand is very HIGH. Look at the models like the Nokia 3560 for both ATT and Cingular and you will see that the ATT phones command premium prices- often $20 or more than the same phone for Cingular. >I work in the industry, the "trades" are read regularly. > >AT&T has not lost 800k customers last month. > >Point it out - you dumb f.ck. I thought that sounded high. How many did they lose, if any? >What a surprise! The reason that their system is having problems is that it >is busy...VERY Busy. AT&TWorthless lost over 880,000 customers in the month >of Jan, 2004. 800,000 customers LOST in a single MONTH???? You have got to be kidding! |
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