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Cellular Phone Forum / Providers / ATT Wireless / March 2004ATTWS wants to lose my business.
I'm on hold with customer service as I type this. I have been on the phone with various departments within ATTWS for almost 1.5 hours. Why you ask? I have a foundation account. The account was in my wife's names since ATT called on our home phone years ago and asked us if we wanted cell phones. They billed them to our home phone bill which is in my wife's name since she is the one who had the phone turned on. Now I would like to have my ATTWS billed to MY AMEX GOLD REWARDS card. But wait, it's in MY name. So I go to have the cell bill changed over to my name. Despite the fact that I've been paying the bill for the last six or so years they must run a credit check on me. Now comes the kicker: Under my social they are showing a TEN YEAR OLD ACCOUNT ( I had never been with ATTWS before) with an outstanding balance for a whole $97.00 This does not appear, nor has it ever appeared, on my credit report. So they will not allow me to put the account in my name. I've gone up and down the line with these people and all they can say is "I'm sorry". I've politely explained to them that I simply won't pay even one dollar that is not my responsibility. So now, to avoid being held hostage for 97 dollars, I must consider switching to another carrier. ATTWS wants the unearned $97.00 more then my $250.00+/ month current account. I've been a loyal ATTWS customer back to when they were ATT. The CC People I've spoken with today did make an effort and were always polite, but for whatever reason they don't seem to be able to handle this without me having to write a letter and even then there is no guaranty that they will remove this erroneous charge. I'm almost heart broken over this. I've always enjoyed a great relationship with ATTWS and ATT. I just moved into a multi million dollar home and I pay all my credit cards off at the end of the month, but over $97.00 that is over ten years old, they'd rather I just go elsewhere. What is wrong with these people? So what would you do? PS: I just attempted to fax a letter as they suggested. The fax machine doesn't pick up. It appears to be a bad fax number. bye bye ATTWS  SignatureLike a game of pick up stick played by f.cking lunatics maybe its a case of identity theft? they somehome got your ATTWS acc. # or s/t, and they used it on their own phone, it'd be pretty easy if you threw out a statement and someone found it > I'm on hold with customer service as I type this. I have been on the > phone with various departments within ATTWS for almost 1.5 hours. [quoted text clipped - 44 lines] > machine doesn't pick up. It appears to be a bad fax number. bye bye > ATTWS >I'm on hold with customer service as I type this. I have been on the >phone with various departments within ATTWS for almost 1.5 hours. [quoted text clipped - 7 lines] > >Now I would like to have my ATTWS billed to MY AMEX GOLD REWARDS card. So get a companion Amex card in your wife's name on your account. == Jack Hamilton jfh@acm.org == In the end, more than they wanted freedom, they wanted comfort and security. And in the end, they lost it all - freedom, comfort and security. Edward Gibbons > Now comes the kicker: Under my social they are showing a TEN YEAR OLD > ACCOUNT ( I had never been with ATTWS before) with an outstanding > balance for a whole $97.00 This does not appear, nor has it ever > appeared, on my credit report. So they will not allow me to put the > account in my name. Seven years is the limit they can try to collect. that just makes the situation all the more rediculous > > Now comes the kicker: Under my social they are showing a TEN YEAR OLD > > ACCOUNT ( I had never been with ATTWS before) with an outstanding [quoted text clipped - 3 lines] > > Seven years is the limit they can try to collect. >that just makes the situation all the more rediculous it only shows corporations don't care about their customers. we see it more and more. it will cost in the long run but they never see that. then to fix it they make customer service and products worse. pretty dumb really. SignatureKnight-Toolworks & Custom Planes Custom made wooden planes at reasonable prices See http://www.knight-toolworks.com For prices and ordering instructions. >Seven years is the limit they can try to collect. They are not trying to collect. They are just not going to give service to somebody that they think owes them money. That is not uncommon either. I have a friend who moved away from Kansas City for 14 years and left KCPL an unpaid bill. When he moved back last year and tried to have his electric service turned on, guess what? > > Now comes the kicker: Under my social they are showing a TEN YEAR OLD > > ACCOUNT ( I had never been with ATTWS before) with an outstanding [quoted text clipped - 3 lines] > > Seven years is the limit they can try to collect. Seven years is the limit they can report it to outside sources, but they can continue to collect. In this case, I'd request the original service agreement on the old account- if they can't provide it, it may be the way out. > I'm on hold with customer service as I type this. I have been on the > phone with various departments within ATTWS for almost 1.5 hours. > > Why you ask? <snip> > I've been a loyal ATTWS customer back to when they were ATT. The CC > People I've spoken with today did make an effort and were always [quoted text clipped - 9 lines] > > So what would you do? Write a letter. Not a hard thing. Just write the letter. Nice thing about letters, they can be copied without intervention on your part. If you have a problem that the person on the other end of the phone thinks is someone else's department, they will transfer you; you'll hold, you'll explain again. If your letter is read by a person in the wrong department, they will hand it to the next person, who will read the same words as the first. Paper is tangible and persistant - unlike a phone conversation. It also enjoys greater legal status - not that I give legal advice. Even a sloppy hand-written letter could have been belted out in the first few minutes that you spent on the phone. Sure, you'll pay for a stamp, but it's worth it to me. One tip: give a deadline - it's standard practice and a good idea. -mike By law I think that items on your credit report have to be removed after seven years so this would make the issue a moot one. You might want to remind them of that AND tell the credit reporting agencies that it has to be removed by law. Even if it is yours it has to be removed. > I'm on hold with customer service as I type this. I have been on the > phone with various departments within ATTWS for almost 1.5 hours. [quoted text clipped - 44 lines] > machine doesn't pick up. It appears to be a bad fax number. bye bye > ATTWS >By law I think that items on your credit report have to be removed after >seven years so this would make the issue a moot one. You might want to >remind them of that AND tell the credit reporting agencies that it has to be >removed by law. Even if it is yours it has to be removed. Yes it has to be removed from the credit report but the credit report would only affect you in trying to get service from another cell provider. If you have an unpaid account with ATT WS, it can, and will, remain forever on their records. It is possible you had an account with a company taken over by ATTW. Telecom or is it Telecorp comes to mind. Sometimes the information lays dormant until someone bothers to run the SSN then it surfaces. People call in all the time asking how to get a written off account of the credit report, usually when they try to finance something. > I'm on hold with customer service as I type this. I have been on the > phone with various departments within ATTWS for almost 1.5 hours. [quoted text clipped - 47 lines] > -- > Like a game of pick up stick played by f.cking lunatics >People >call in all the time asking how to get a written off account of the >credit report, usually when they try to finance something. What they don't know is this- even if they pay it, it will stay on the report for 7 years once it is placed. They will show it paid in full but it will not raise your FICO score even one point. So why bother paying it once it is there? > >People > >call in all the time asking how to get a written off account of the [quoted text clipped - 3 lines] > for 7 years once it is placed. They will show it paid in full but it will not > raise your FICO score even one point. So why bother paying it once it is there? Something else a lot of people don't know is that the 7 years start over once you pay it. I appreciate everyone's input on this. I just want to make a few things clear: 1) This has NEVER appeared on my credit report. 2) I've never walked away from a legitimate bill. 3) AS I posted this AM thinking that my original post had not made it, I have written a long letter. 4) I will be testing both T Mobile and Verizon in the event that ATTWS does not wide up and clear up the other erroneous balance. SignatureLike a game of pick up stick played by f.cking lunatics >I'm almost heart broken over this. I've always enjoyed a great >relationship with ATTWS and ATT. I just moved into a multi million [quoted text clipped - 7 lines] >machine doesn't pick up. It appears to be a bad fax number. bye bye >ATTWS After this abysmle experiance with ATTWS, I went on a search. I am now in possesion of the Kyocera 7135 from Verizon I've only had it for an hour, but so far it's a huge leap from my V60. ATTWS should have never sent me looking. I would have been blissfully unaware. I already use a Sony Clie so there is almost no learning curve here as the 7135 is plam based as well and I use Eudora as an email client so again no learning curve. I have already driven to 2 spots where ATTWS signal was choppy. I stayed on the phone with another technogeek buddy through these areas and neither of us has any drop in connection or sound quality. I will play with this Smart phone for the next 14 days days well as going to T-mobile and letting them have their 14 days to WOW me. I will update this thread as I learn and experiance more with all services. These tests will be conducted in and around Santa Barbara, Ventura, Los Angeles, and Orange Counties with some trips in to San Diego and perhaps Mexico. SignatureLike a game of pick up stick played by f.cking lunatics > >I'm almost heart broken over this. I've always enjoyed a great > >relationship with ATTWS and ATT. I just moved into a multi million [quoted text clipped - 31 lines] > Los Angeles, and Orange Counties with some trips in to San Diego and > perhaps Mexico. As long as your Verizon phone works in your multi-million dollar house and you can bill it to your AMEX GOLD REWARDS CARD. Keep us posted on that too. >> >I'm almost heart broken over this. I've always enjoyed a great >> >relationship with ATTWS and ATT. I just moved into a multi million [quoted text clipped - 11 lines] >> After this abysmal experience with ATTWS, I went on a search. I am >> now in possession of the Kyocera 7135 from Verizon I've only had it >> for an hour, but so far it's a huge leap from my V60. >> [quoted text clipped - 19 lines] >As long as your Verizon phone works in your multi-million dollar house and >you can bill it to your AMEX GOLD REWARDS CARD. Keep us posted on that too. My apologies, I realize my original post did sound VERY arrogant. I was only trying to make the point that I'm not some dead beat who doesn't pay his bills. You don't get the nice things in life by not paying your bills. ATTWS services was making me feel like one of those types of people. Cut me some slack would ya? I didn't include the kid of car that I drive or the size of my penis ;) SignatureLike a game of pick up stick played by f.cking lunatics >>>>I'm almost heart broken over this. I've always enjoyed a great >>>>relationship with ATTWS and ATT. I just moved into a multi [quoted text clipped - 71 lines] > Cut me some slack would ya? I didn't include the kid of car that I > drive or the size of my penis ;) Hmmmm ... Multi-million dollar home and you are bitching about a $97.00 bill???? are you f-ing nuts??? Just overcharge one of your customers a few minutes and make up the difference...(rolls eyes) BTW, you probably have a 2 inch penis to make up for the new, expensive home.....LOL Plonk you go... LOL... > Hmmmm ... Multi-million dollar home and you are > bitching about a $97.00 bill???? are you f-ing > nuts??? He didn't say the home was his. Only that he lived in it :) -Frank >> Hmmmm ... Multi-million dollar home and you are >> bitching about a $97.00 bill???? are you f-ing [quoted text clipped - 3 lines] > >-Frank Tough group. It would appear that the same problem at ATTWS persists here in this group. No one seems to understand principle. Why should I pay a bill that isn't mine? If I allow this to go unchallenged, what happens to the guy who makes 50K a year and $97 is significant to him. What some people here propose is that I just pay the money even though I DON'T owe it. How many of you here make a habit of paying for things you didn't buy? SignatureLike a game of pick up stick played by f.cking lunatics > <Frank@REMOVEALLCAPSitcreek.com> wrote: > [quoted text clipped - 11 lines] > what happens to the guy who makes 50K a year and $97 is significant to > him. If its a matter of principle why don't you deal with it (not pay it, resolve it)? -Quick > What some people here propose is that I just pay the money even though > I DON'T owe it. How many of you here make a habit of paying for > things you didn't buy? > -- > Like a game of pick up stick played by f.cking lunatics >> <Frank@REMOVEALLCAPSitcreek.com> wrote: >> [quoted text clipped - 16 lines] > >-Quick I am. I've written the letter despite my anger at having to do so, but at the same time I'm going to look at the competition. While I've always been happy with ATTWS before, I'm seeing new things that I would not have noticed had they not upset me. In the end, if ATTWS does take care of the problem, AND I don't fall in love with one of these other services and or phones, I may stay. I guess what strikes me as odd is that so many here seem to prefer to attack me instead of recognizing that ATTWS has failed at customer service. Quick, what you are telling me is that while I do have other options, I should work harder and continue to reward a company who, in my opinion, has not served me well on this issue. I wrote my original post in anger and was obviously over the top arrogant, but that does not negate this issue. In the end I will report my findings in the hope that something can be learned from all this by the average Joe. Obviously the fanboys and short sighted loyalists will continue to flame me. >> What some people here propose is that I just pay the money even though >> I DON'T owe it. How many of you here make a habit of paying for >> things you didn't buy? >> -- >> Like a game of pick up stick played by f.cking lunatics SignatureLike a game of pick up stick played by f.cking lunatics The Scorpion King wrote: <<I guess what strikes me as odd is that so many here seem to prefer to attack me instead of recognizing that ATTWS has failed at customer service. Quick, what you are telling me is that while I do have other options, I should work harder and continue to reward a company who, in my opinion, has not served me well on this issue.>> Hello. I may be new to this thread so I apologize for just jumping in head first. I have only been an AT&T customer since December, and their customer service has been good to me so far -- although I have not really had any issues come up as of yet to really test it. But after reading a few entries in this thread, I do have to say that one should not have to pay a bill if he/she thinks it is in error. Whether it be $97 or $19.97... if I am being incorrectly charged, I am going to let someone know about it. And it is up to Customer Service to fix it, as it is up to me to prove why the charge is in error and how/why it should be corrected. I think every company has reps that are more than capable of doing things wrong, and they should not be defended. But on the other hand, I also think there are a good amount of people who have never had a poor customer service experience and cannot fathom someone posting something negative. As for Scorpion, I think that you shouldn't be told that you have to work harder if you feel you have been wronged. Don't get discouraged if Customer Care tries to put you off... keep documentation on all calls to CC as far as what is said and how you were treated/offered. Don't call expecting the worst... I have had instances with Sprint where one rep was completely rude with me and unwilling to help, but I would call back and the next rep was pleasant and helpful. It is sad to have to try a play a game of good op/bad cop with reps, but companies are so large now that it is almost a given anymore. But calling with an immediate negative attitude based on what a prior rep had told you (not saying you are doing so) will turn a potentially helpful rep into a close-minded unwilling one. Good luck and don't let the people in here get you down. Eric > I wrote my original post in anger and was obviously over the top > arrogant, but that does not negate this issue. Many of these newsgroups consists of boosters of their respective cellular carrier, and they in turn go over the top if any dares post something they deem as negative and counter to the cheer leading they want to be the exclusive domain of this newsgroup. If AT&TWS has wronged you it is entriely appropriate you take them public. In alt.cellular.verizon Robert M. <rmarkoff@msn.com> wrote: > If AT&TWS has wronged you it is entriely appropriate you take them > public. This from the guy who was in the Sprint PCS newsgroup encouraging people to switch to ATT a few months ago while at the same time complaining of fraud on ATT's part in the ATT newsgroup. I don't really have any stake in this debate. I have never used ATT and don't really have any plans to. I don't have an opinion of their service. The only times I've used an ATTWS phone are a couple random times when I've had to borrow someone else's. I just think that, when someone has the ability to fix a problem, they should. No one else besides Scorpion King would have been able to fix whatever that problem was that caused the $97 black mark on his credit. ATTWS wouldn't, nor would anyone else. It's *not* ATTWS's fault that the $97 is on there, unless I'm missing something. And *all* carriers use the credit bureaus to determine creditworthiness of an individual, so I fail to see where this wouldn't have happened at another carrier. Yes, as I mentioned, I've been told (years ago, actually, by a couple people in retail management at ATTWS) that DeathStar Wireless has the most inflexible credit policies of any of the carriers. But for a *single* negative credit file entry, that entry would have to be pretty horrendous to bring the FICO score down enough to cause a problem. It's possible that an amount that has gone unpaid for a few years might do it, though. Y'all have rights, folks. Look up the federal Fair Credit Reporting Act. It is *your* duty to make sure you know what's up with your credit, and if there are discrepancies, it's not up to Joe's Cellular Service to resolve them. In fact, Joe's Cellular Service is not legally *allowed* to resolve them. SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 In alt.cellular.verizon Steven J Sobol <sjsobol@justthe.net> wrote: > In alt.cellular.verizon Robert M. <rmarkoff@msn.com> wrote: > [quoted text clipped - 4 lines] > to switch to ATT a few months ago while at the same time complaining of fraud > on ATT's part in the ATT newsgroup. Alright Scorpion, I just went back and re-read and you talked about a $97 balance that was *over* ten years old. Said balance wouldn't be on your credit report even if you got sued over it. So the only thing I can think of is that it was money you didn't pay to ATT. (Unfortunately your *original* post has expired and I can't go back and check it. If you already stated that in the original post I apologize...) In which case, ATT is within their rights to deny service to you. I got screwed out of a couple hundred dollars by a client for whom I was doing a website. That was at least seven or eight years ago (we're talking Netscape 2.0 and Mosaic days here :) It wasn't worth chasing her for the money. It was only a few hundred dollars. But if she came to me asking me to do work again, what exactly do you think I'd say, considering that she still hasn't paid me? Hm? Oh, and I'm such a mean, evil guy! I won't work a second time for someone who screwed me once! Waaah! SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >(Unfortunately your *original* post has expired and I can't go back and check >it. If you already stated that in the original post I apologize...) I'm on hold with customer service as I type this. I have been on the phone with various departments within ATTWS for almost 1.5 hours. Why you ask? I have a foundation account. The account was in my wife's names since ATT called on our home phone years ago and asked us if we wanted cell phones. They billed them to our home phone bill which is in my wife's name since she is the one who had the phone turned on. Now I would like to have my ATTWS billed to MY AMEX GOLD REWARDS card. But wait, it's in MY name. So I go to have the cell bill changed over to my name. Despite the fact that I've been paying the bill for the last six or so years they must run a credit check on me. Now comes the kicker: Under my social they are showing a TEN YEAR OLD ACCOUNT ( I had never been with ATTWS before) with an outstanding balance for a whole $97.00 This does not appear, nor has it ever appeared, on my credit report. So they will not allow me to put the account in my name. I've gone up and down the line with these people and all they can say is "I'm sorry". I've politely explained to them that I simply won't pay even one dollar that is not my responsibility. So now, to avoid being held hostage for 97 dollars, I must consider switching to another carrier. ATTWS wants the unearned $97.00 more then my $250.00+/ month current account. I've been a loyal ATTWS customer back to when they were ATT. The CC People I've spoken with today did make an effort and were always polite, but for whatever reason they don't seem to be able to handle this without me having to write a letter and even then there is no guaranty that they will remove this erroneous charge. I'm almost heart broken over this. I've always enjoyed a great relationship with ATTWS and ATT. I just moved into a multi million dollar home and I pay all my credit cards off at the end of the month, but over $97.00 that is over ten years old, they'd rather I just go elsewhere. What is wrong with these people? So what would you do? PS: I just attempted to fax a letter as they suggested. The fax machine doesn't pick up. It appears to be a bad fax number. bye bye ATTWS >> I wrote my original post in anger and was obviously over the top >> arrogant, but that does not negate this issue. [quoted text clipped - 3 lines] >something they deem as negative and counter to the cheer leading they >want to be the exclusive domain of this newsgroup. And many of these groups consist of people who just like to argue and will argue with you no matter *what* you say. SignatureDavid Streeter, "an internet god" -- Dave Barry http://home.att.net/~dwstreeter Remove the naughty bit from my address to reply Expect a train on ANY track at ANY time. "Dave Barry is a genius writer, but, uh, he -is- sitting on a toilet, it's a little odd." - Ben Stein > And many of these groups consist of people who just like to argue and will > argue with you no matter *what* you say. Many arguments are started by the blind apologists that want to make these newsgroups into promotional tools for the carrier, rather than a source of information, whether it be good or bad. > > And many of these groups consist of people who just like to argue and will > > argue with you no matter *what* you say. > > Many arguments are started by the blind apologists that want to make > these newsgroups into promotional tools for the carrier, rather than a > source of information, whether it be good or bad. And other arguments are started by factless trolls, who have nothing better to do than spout misinformation and lies in an attempt to fulfill some false sense of self-importance. I think you fall into that category. In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > I guess what strikes me as odd is that so many here seem to prefer to > attack me instead of recognizing that ATTWS has failed at customer > service. > Quick, what you are telling me is that while I do have other > options, I should work harder and continue to reward a company who, in > my opinion, has not served me well on this issue. No. What he's telling you is that that black mark is going to sit on your credit for seven years -- if they sued and won a judgment, ten. It is not just AT&T that declines credit based on stuff like that. What part of "you screwed yourself, and it has nothing to do with AT&T" are you failing to understand? It DOESN'T have anything to do with AT&T. Sorry. SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 > In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > [quoted text clipped - 12 lines] > > It DOESN'T have anything to do with AT&T. Sorry. So reading the last reply it struck me... Don't mean to pry and not asking for details but it's not ATTWS that claims you owe them $97 is it? -Quick In alt.cellular.verizon Quick <dhorwitz@nospamcisco.com> wrote: > So reading the last reply it struck me... Don't mean to pry and not > asking for details but it's not ATTWS that claims you owe them $97 > is it? Not AT&T Wireless, if it's over ten years old. Craig McCaw was just in the process of starting ATTWS back then. He might actually still have been at CellularONE. I'm thinking AT&T Long Distance, perhaps. SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >In alt.cellular.verizon Quick <dhorwitz@nospamcisco.com> wrote: > [quoted text clipped - 5 lines] >process of starting ATTWS back then. He might actually still have been at >CellularONE. I'm thinking AT&T Long Distance, perhaps. Oh for gods sakes! I still have ATT Long Distance. My problem is not with them. I'm only telling you what they (ATTWS Customer care) told me. I know I don't owe the money, hell even the CC people at ATTWS say it must be wrong. MY PROBLEM IS THAT THEY WON'T FIX IT!!!!!!!!!! SignatureLike a game of pick up stick played by f.cking lunatics In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > Oh for gods sakes! I still have ATT Long Distance. My problem is not > with them. I'm only telling you what they (ATTWS Customer care) told > me. I know I don't owe the money, hell even the CC people at ATTWS > say it must be wrong. MY PROBLEM IS THAT THEY WON'T FIX IT!!!!!!!!!! Good Lord... just answer the damned question. Who did you owe the $97 to? SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >> In alt.cellular.verizon ScorpionKing@attnospam.net wrote: >> [quoted text clipped - 21 lines] > >-Quick I apologize as it seems I can not get this point across. ATTWS is the only company that seems to feel that I owe this money. There is not and NEVER has been any mention of this on ANY credit report of mine... EVER! In addition to this, ATTWS can not produce any contract, statement with my signature or for that matter accurate address as of 1990 or 1991 showing that I have had service or owe them anything. All I'm TOLS by CUSTOMER CARE and A CC SUPERVISOR is that ATTWS shows I owe them $97 from either 1990 or 1991. Yes they ran a credit check on me, BUT it is only in ther internal system that they show this balance outstanding. If I had such bad credit why was I able to walk into the Tmobile store and a credit card to purchase a Motorola V300 and service? How did I walk into Verizon and get a Kyocera 7135 ($500) and service? Why is everyone so sure that this is on my credit report? It is not. It is ONLY ATTWS that says they show somewhere in THEIR SYSTEM that I owe this money. SignatureLike a game of pick up stick played by f.cking lunatics > I apologize as it seems I can not get this point across. ATTWS is the > only company that seems to feel that I owe this money. There is not [quoted text clipped - 6 lines] > TOLS by CUSTOMER CARE and A CC SUPERVISOR is that ATTWS shows I owe > them $97 from either 1990 or 1991. No contract, no signature- no claim to money. >> I apologize as it seems I can not get this point across. ATTWS is the >> only company that seems to feel that I owe this money. There is not [quoted text clipped - 8 lines] > >No contract, no signature- no claim to money. And so you see why I'm becoming a mad man over this. They won't produce evidence of anything and yet they will deny me the ability to have my six year old service in my own name instead of my wife's name. My last two courses of action where to write a letter of dispute. I did this under protest as I feel put out due to their screwed up accounting and policies. I've also called the number provided by a poster here, Robert I believe, and I was connected with a Mr. John Flynn who claims to work in the office of the ATTWS President. He said he was on another call and took my number promising to call back. I won't hold my breath. It is as if you had purchased BMWs all your driving life, and go into a BMW dealership one day to get a new BMW only to be told you own them some money from 10 or more years ago and so they won't sell you a car. They can't prove you owe the money, it just shows up somewhere in their computer, but you don't get to buy a car from them. Your favorite car. The only car you ever wanted to drive. I will fight it, but I'm sure as hell going to look at Mercedes and Ferrari now. SignatureLike a game of pick up stick played by f.cking lunatics > And so you see why I'm becoming a mad man over this. They won't > produce evidence of anything and yet they will deny me the ability to [quoted text clipped - 8 lines] > in the office of the ATTWS President. He said he was on another call > and took my number promising to call back. I won't hold my breath. Two other options at this point- file a complaint with both the BBB and your state's Consumer Protection Agency. In the complaint, state that you have asked repeatedly for documentation of the money owed, and none has been provided. When writing the complaint, keep in mind that it will be received by AT&T verbatim, and the group within AT&T that receives it will not be anyone you have dealt with to this point. The BBB complaint must be responded to within 30 days of receipt by AT&T, and be specific- they are only obligated to respond to the items specifically mentioned in the complaint. If you write the complaint in such a way that documentation of the debt is the only resolution, their backs will be against the wall, and they will probably credit off the debt to satisfy the complaint. Companies hate to see these, and usually will do whatever they can to resolve them. In many cases, they can provide minimal documentation to support their view of the dispute, which satisfies the agencies involved. In this case, I don't think they have that option. In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > I apologize as it seems I can not get this point across. ATTWS is the > only company that seems to feel that I owe this money. There is not [quoted text clipped - 6 lines] > TOLS by CUSTOMER CARE and A CC SUPERVISOR is that ATTWS shows I owe > them $97 from either 1990 or 1991. Total and utter bullshit, as AT&T Wireless Services didn't exist until AT LEAST 1994. http://tinyurl.com/3bfhx It was Craig McCaw's company until AT&T bought it in '94, thank you very much. AT&T Wireless did NOT exist as AT&T Wireless until... 1994 - AT&T Corporation acquires McCaw Cellular Communications for $11.5 billion. The company *was* McCaw Cellular until then. > Why is everyone so sure that this is on my credit report? It is not. > It is ONLY ATTWS that says they show somewhere in THEIR SYSTEM that I > owe this money. Once I re-read the post of yours that I originally read I realized that it *wouldn't* be on your credit. Nothing from 1990 or 1991 would still be on your report. Unless the credit bureaus screwed up (something we all know NEVER happens... :) So what's the deal? Is this an old McCaw balance that you supposedly owe?! SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > [quoted text clipped - 11 lines] >Total and utter bullshit, as AT&T Wireless Services didn't exist until AT LEAST >1994. Then call Customer care and tell them that. SignatureLike a game of pick up stick played by f.cking lunatics Scorpion, I hear you loud & clear despite your initial misfortune to broadcast your annual earnings. By the way...is that deep pile carpeting in the master bedroom or just hardwood floors? ;-) I look forward to reading your followup messages and please don't let this crowd keep you from posting. -Todd B. > >> <Frank@REMOVEALLCAPSitcreek.com> wrote: > >> [quoted text clipped - 47 lines] > >> -- > >> Like a game of pick up stick played by f.cking lunatics >Scorpion, > >I hear you loud & clear despite your initial misfortune to broadcast your >annual earnings. By the way...is that deep pile carpeting in the master >bedroom or just hardwood floors? ;-) I had it coming I suppose. I admit I'm a spoiled brat. I spent the earlier years of my life in Law Enforcement and was crapped on on a daily basis. Now that I have a much better place in the world, I still need to be slapped back down to reality from time to time. >I look forward to reading your follow up messages and please don't let this >crowd keep you from posting. > [quoted text clipped - 51 lines] >> >> -- >> >> Like a game of pick up stick played by f.cking lunatics SignatureLike a game of pick up stick played by f.cking lunatics In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > Tough group. It would appear that the same problem at ATTWS persists > here in this group. No one seems to understand principle. Why should > I pay a bill that isn't mine? If I allow this to go unchallenged, > what happens to the guy who makes 50K a year and $97 is significant to > him. You idiot... if it wasn't a legitimate bill, you don't let it *sit*, you *fight* it. If it's sat *unpaid* for this long, yes, it might have an impact. Now go away, please. > What some people here propose is that I just pay the money even though > I DON'T owe it. How many of you here make a habit of paying for > things you didn't buy? I'm not. I'm proposing that you get a clue. Of course, the fact that you are crossposting this into the Verizon newsgroup indicates that you are clue-resistant. SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > [quoted text clipped - 17 lines] >are crossposting this into the Verizon newsgroup indicates that you are >clue-resistant. O.K. Sobol, here's the deal. You don't like it don't read it. You obviously are not able to understand anything that I've posted since you haven't had the facts correct in any one post you've made. You suffer from target lock or ADD or something because YOU don't have a clue. I'm cross posting this to the Verizon group because aside from all this off track credit crap I'M NOW TRYING OUT A VERIZON PHONE AND SERVICE. My intention was to follow that track, but YOU insist on insulting my and focusing on issues that don't exist. I've made every attempt to reply to you in a civil manner and you persist in side tracking this discussion and taking an unfriendly tone. AGAIN, If I disturb you, kill file me so you don't have to read it. It's not as if you understand what's going on anyway. SignatureLike a game of pick up stick played by f.cking lunatics In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > O.K. Sobol, here's the deal. You don't like it don't read it. You > obviously are not able to understand anything that I've posted since > you haven't had the facts correct in any one post you've made. You > suffer from target lock or ADD or something because YOU don't have a > clue. I'll accept the criticism about not having my facts straight. Now that I understand what's going on, it's an interesting and rather freaky story. > I'm cross posting this to the Verizon group because aside from all > this off track credit crap I'M NOW TRYING OUT A VERIZON PHONE AND > SERVICE. My intention was to follow that track, but YOU insist on > insulting my and focusing on issues that don't exist. Well, if you had questions about Verizon's phones and service, why not just *ask them*? Separately? In a thread that isn't crossposted? Complaining about AT&T isn't the way *most* people ask about Verizon Wireless, and if you'd just asked the question instead of crossposting the long thread, you'd already have the answers you need. So I'll upgrade you from completely clue-resistant to partially clue-resistant. I *did* come in in the middle and do *not* have access to the very first post in the thread. On the other hand, if you'd just posted HERE in a.c.v that you were considering Verizon I'd already have seen and replied to you, as would a number of other a.c.v regulars, and we might even have offered info that you'd consider useful. I'm sorry, but this newsgroup and the other cellular newsgroups already contain enough off-topic dreck. I'm sorry, but for me, ATTWS discussions *are* generally off-topic dreck. SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 Hey Steve have been trying to access your http://DomainNames.JustThe.net both from our work servers and my home. Young lady looking for Domain Name and Registration service, also web space for a Non Profit organization. It comes up with the "cannot Find Server Message" (Time now 7:45 PM EDT or 4:45 PM your time) I will have her try again tomorrow, maybe the pipe is full :-) Elector In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > My apologies, I realize my original post did sound VERY arrogant. I > was only trying to make the point that I'm not some dead beat who [quoted text clipped - 4 lines] > Cut me some slack would ya? I didn't include the kid of car that I > drive or the size of my penis ;) You might as well have. While I have been informed that ATTWS does in fact have some of the most inflexible credit policies in the entire universe, I'm not convinced that *one* black mark on your record will bring your score down far enough for them to deny credit. Dude, they gave my little brother credit and he's a total schlep. :) (I know he's probably lurking and is going to chime in with some smartass remark, but my point was that he doesn't have *spotless* credit and a multi-million dollar net worth.) If you're not trolling... well, the chances you aren't trolling are miniscule, but I'll say it anyhow... if you're not trolling, grab copies of your credit reports from all three bureaus. They MUST give you the reports free of charge if you've been declined credit within the last 30 days. It's the law. Check the reports. You may be a victim of identity theft or have more stuff on your record than you thought. That having been said, I personally think you're a liar. SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > [quoted text clipped - 21 lines] >Check the reports. You may be a victim of identity theft or have more stuff on >your record than you thought. I have done this on numerous occasions. In checking my credit I found I can sign up for services from at least two of the major three where they will notify you of any change in your credit or when new information is posted. I get a copy of my credit reports every quarter. There isn't now, nor has there ever been anything from ATTWS services. >That having been said, I personally think you're a liar. You are entitled to your opinion. SignatureLike a game of pick up stick played by f.cking lunatics In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > I have done this on numerous occasions. In checking my credit I found > I can sign up for services from at least two of the major three where > they will notify you of any change in your credit or when new > information is posted. I get a copy of my credit reports every > quarter. There isn't now, nor has there ever been anything from ATTWS > services. OK, you've got me interested now. So what are they basing the denial of credit on, if they didn't do a credit check? I didn't require a credit check with Verizon in September of 2000. At the time, Verizon in Ohio had a policy that if you walked in with a credit card with at least $100 of credit available on it, they'd deem that good enough to open a regular postpay account. (Sprint did run a credit check, though.) SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > [quoted text clipped - 6 lines] > >OK, you've got me interested now. OH Joy! >So what are they basing the denial of credit on, if they didn't do a >credit check? Focus for me now... They DID run a credit check or at least that's what I was told. They say there is an outstanding balance owed to them by me. I'm not %100 sure WHERE the hell they see this, but they claim they do. there is NO MENTION of this anywhere on my Credit report. The only way they are seeing this is internally. As of yesterday, Tmobil ran a credit check, or so I was told, as did Verizon (this is why the cross positng). Both approved my purchase and service. No deposit, no prepay, nada. EVEN the ATTWS CC people tell me there must be a mistake or at a minimum it should have NO effect on my having the service in my name... AND YET, they will not fix it. They can show me no proof of the balance owed and better yet, no contract that I've ever signed with them. >I didn't require a credit check with Verizon in September of 2000. At the >time, Verizon in Ohio had a policy that if you walked in with a credit card >with at least $100 of credit available on it, they'd deem that good enough >to open a regular postpay account. (Sprint did run a credit check, though.) SignatureLike a game of pick up stick played by f.cking lunatics In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > Focus for me now Yeah, I got it. I am docking myself 100 points for being stupid and failing today's reading comprehension class, and another 1000 points for flaming when I don't fully understand the situation! Sorry. > ... They DID run a credit check or at least that's > what I was told. They say there is an outstanding balance owed to > them by me. I'm not %100 sure WHERE the hell they see this, but they > claim they do. there is NO MENTION of this anywhere on my Credit > report. The only way they are seeing this is internally. And in 1990-1991 ATTWS wasn't even ATTWS yet, and what kind of nutjobs keep records *online* for over thirteen years? SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >> ... They DID run a credit check or at least that's >> what I was told. They say there is an outstanding balance owed to [quoted text clipped - 4 lines] >And in 1990-1991 ATTWS wasn't even ATTWS yet, and what kind of nutjobs >keep records *online* for over thirteen years? That IS the $97 question isn't it? I was unaware that ATTWS didn't exist prior to 94 I think you said. I will call CC back today with this little bit of info and see what they say. My main problem is that while even CC seems to agree that this is BS and that I don't likely owe the money, they claim to be powerless to fix it. SignatureLike a game of pick up stick played by f.cking lunatics >I didn't require a credit check with Verizon in September of 2000. At the >time, Verizon in Ohio had a policy that if you walked in with a credit card >with at least $100 of credit available on it, they'd deem that good enough >to open a regular postpay account. (Sprint did run a credit check, though.) Hmm, this may have been why I got away with no deposit when I signed up for VZW late last year. I don't know about the policy, but I did charge the phone on my credit card, which had well more than $100 in credit available at the time. I also had been a Verizon landline customer in two locations - Ohio and Virginia - with no billing problems at all. Mike <snip the arrogance> > My apologies, I realize my original post did sound VERY arrogant. I > was only trying to make the point that I'm not some dead beat who [quoted text clipped - 4 lines] > Cut me some slack would ya? I didn't include the kid of car that I > drive or the size of my penis ;) Slack granted! You're paying for it in this thread. ><snip the arrogance> > [quoted text clipped - 8 lines] > >Slack granted! You're paying for it in this thread. You got that right Bub! I feel like I've benn kicked in the... ;O SignatureLike a game of pick up stick played by f.cking lunatics >As long as your Verizon phone works in your multi-million dollar house and >you can bill it to your AMEX GOLD REWARDS CARD. Keep us posted on that too. The OP was a troll of some kind. I didn't respond to it in any way because someone that lives in a "Multi-Million dollar" isn't going to be that worried about $95. -- John S. e-mail responses to - john at kiana dot net >>As long as your Verizon phone works in your multi-million dollar house and >>you can bill it to your AMEX GOLD REWARDS CARD. Keep us posted on that too. > >The OP was a troll of some kind. I didn't respond to it in any way because >someone that lives in a "Multi-Million dollar" isn't going to be that worried >about $95. The post it not a troll. How often do you pay for things that you didn't buy? People don't get to buy multi million dollar homes by doing that now do they. My mistake for mentioning that. The point being that ATTWS acts as if they are the only game in town and they aren't. I will continue to add to this thread as I gather new experience with TMobile and Verizon. SignatureLike a game of pick up stick played by f.cking lunatics >As long as your Verizon phone works in your multi-million dollar house and >you can bill it to your AMEX GOLD REWARDS CARD. Keep us posted on that too. The Verizon phone does work in my home, but it turns out that I can not auto bill pay with my Amex for Verizon. I can with ATTWS and Tmobile along with a few other Wireless companies I'm not considering. SignatureLike a game of pick up stick played by f.cking lunatics After playing with the Verizon Kyocera 7135 for the afternoon, I stopped in at T mobile. After seeing the 7135 I was almost going to buy pass testing the T mobile phone because this Verizon phone was just about all I wanted in a phone and the customer service in L.A. was a little bit better then the other store I'd stopped in. Still the gentleman I dealt with the night before at TMobile was VERY professional and polite so I felt like I should give it a go. I again met with the man who answered my questions the night before. I showed him the phone Verizon suggested and told him I felt the bar had been raised. He still suggested I try the Motorola V300. The V300 is not a smart phone, but does have a camera (not a requirement) and it does have the ability to send and receive email, although on a much smaller screen. Having a V60 from ATTWS already, I found the V300 pretty easy to navigate. They are very similar. I had checked the Verizon phone in a few areas yesterday where ATTWS would usually drop calls. The Verizon phone did not. Solid performance. The Tmobile V300 took my through the same route this AM with the same results. No dropped calls and strong clear signal through a number of areas where ATTWS would break up or drop completely. At one point I attempted to make a call to my office from both the V300 TMo and the V60t from ATTWs. The V300 connected clear and strong while the V60t could not complete the call. I picked an area where ATTWS had given me trouble before so I wasn't too surprised. So as it stands on day 2: ATTWS signal issues persist, but are no deal breakers at this point. I'm used to it. Customer service is where the business will be saved or lost. My past loyalty to ATTWS still nags at me. My current plan is the best dollars to dollars among the three. Verizon Kyocera smart phone weighs in heavy for me. I really like it, although I've already had one "fatal error", but I didn't have any info stored yet so thus far it's a non issue. We'll see if it continues. Customer service at store level leaves something to be desired. It has a DMV atmosphere that I'm not keen on. Plan is pretty straight forward and OK dollar wise. The Phone takes some getting used to as far as size goes. Think ear piece. TMobile The V300 phone is a bit nicer then the V60 and yet familiar so the learning curve is minimal. So far signal is strong and sound quality good. I must admit that my main affinity for Tmobile is the people who work in the retail store. The level of customer service is head and shoulder above Verizon and ATTWS. I'm also interested in the Tmobile hot spots so there is an additional cost savings there as well. I'm not so excited about the way TMobile has a separate fee for just about any feature they offer. I'm still looking into this. SignatureLike a game of pick up stick played by f.cking lunatics > After playing with the Verizon Kyocera 7135 for the afternoon, I > stopped in at T mobile. The 7135 is way the best (IMHO) PDA phone out there. Of course if you're not a palm user... See the 7135 forum on pdaphonehome.com. > After seeing the 7135 I was almost going to buy pass testing the T > mobile phone because this Verizon phone was just about all I wanted in > a phone and the customer service in L.A. was a little bit better then > the other store I'd stopped in. Still the gentleman I dealt with the > night before at TMobile was VERY professional and polite so I felt > like I should give it a go. TMobile is GSM right? poor building penetration and don't leave the city. > Verizon Kyocera smart phone weighs in heavy for me. I really like > it, although I've already had one "fatal error", but I didn't have any > info stored yet so thus far it's a non issue. We'll see if it This does happen to some. Some software doesn't play well with others -- unless it was a defective phone I've only heard of this with 3rd party apps loaded on it. BackupBuddyVFS using the SD card will have you fully recovered from a hard reset in less than 5 minutes. > continues. Customer service at store level leaves something to be > desired. It has a DMV atmosphere that I'm not keen on. Plan is pretty > straight forward and OK dollar wise. The Phone takes some getting > used to as far as size goes. Think ear piece. Its not the customer service at the store you are likely to be dealing with after the sale. Its the customer service at *611 that you should be comparing. Overall I think VZW's is great. never dealt with TMobile. -Quick >> After playing with the Verizon Kyocera 7135 for the afternoon, I >> stopped in at T mobile. > >The 7135 is way the best (IMHO) PDA phone out there. Of course >if you're not a palm user... As luck would have it, I have a Sony Clie. I never used it much simply because it was more then I wanted to carry around. No that I can have two tools in one, I find it a lot more useful. >See the 7135 forum on pdaphonehome.com. Thanks for the heads up. >> After seeing the 7135 I was almost going to buy pass testing the T >> mobile phone because this Verizon phone was just about all I wanted in [quoted text clipped - 5 lines] >TMobile is GSM right? poor building penetration and don't leave >the city. Ah, now that is the kind of info I was looking for. I will make sure to put it through it's paces in various buildings I frequent. >> Verizon Kyocera smart phone weighs in heavy for me. I really like >> it, although I've already had one "fatal error", but I didn't have any [quoted text clipped - 4 lines] >3rd party apps loaded on it. BackupBuddyVFS using the SD card >will have you fully recovered from a hard reset in less than 5 minutes. The only thing I had done was to try to store one number in the address book supplied on the phone. I'll keep after it though. >> continues. Customer service at store level leaves something to be >> desired. It has a DMV atmosphere that I'm not keen on. Plan is pretty [quoted text clipped - 6 lines] > >-Quick SignatureLike a game of pick up stick played by f.cking lunatics :: On Thu, 18 Mar 2004 11:09:19 -0800, "Quick" :: <dhorwitz@NOSPAMcisco.com> wrote: [quoted text clipped - 10 lines] :: Ah, now that is the kind of info I was looking for. I will make sure :: to put it through it's paces in various buildings I frequent. Also T-Mobile in your area runs on the Cingular network. >Also T-Mobile in your area runs on the Cingular network. What impact would/should this have on my final decision? SignatureLike a game of pick up stick played by f.cking lunatics In alt.cellular.verizon ScorpionKing@attnospam.net wrote: >>Also T-Mobile in your area runs on the Cingular network. > > What impact would/should this have on my final decision? Well, you *won't* be dealing with Cingular Customer Care - you'll be dealing with T-Mobile Customer Care. However, your phone will operate on Cingular's network if you're in Nevada or California. (Cingular uses T-Mobile's network in New York City.) This just means that if you want to do your homework, you can ask *either* Cingular customers *or* T-Mobile customers in your area about how the coverage is (checking with current users in your area is always a good idea). They both should be telling you the same thing, unless you talk to some people with broken or under-performing phones. SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >In alt.cellular.verizon ScorpionKing@attnospam.net wrote: >> [quoted text clipped - 12 lines] >both should be telling you the same thing, unless you talk to some people with >broken or under-performing phones. Thank you. Now that is informative. and a good suggestion that I had not considered. I am inquiring of anyone who seems approachable on the subject. The consensus here in S. CA is that Verizon has the best coverage, but that the retail stores are very DMV like in service. I like going into the stores and dealing with live humans standing in front of me, so I do place weight in that. SignatureLike a game of pick up stick played by f.cking lunatics In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > Thank you. Now that is informative. and a good suggestion that I had > not considered. Talk to me long enough and I'll surprise you. :) I really am sorry - you didn't deserve the crap you got from me. I have been on Usenet for 14 1/2 years and tend to not suffer fools gladly, but I was very obviously the fool this time. > I am inquiring of anyone who seems approachable on > the subject. The consensus here in S. CA is that Verizon has the best > coverage, but that the retail stores are very DMV like in service. I > like going into the stores and dealing with live humans standing in > front of me, so I do place weight in that. Well, it just so happens that I live in Southern Cali (since moving here from the Cleveland area in 2003). I have two lines with Verizon and my wife has a line with Sprint PCS. Both of the accounts are in my name, incidentally. I live in the High Desert, and our VZW corporate retail store in Victorville was just remodeled. I agree to a certain extent with the DMV opinion. With cellular stores run by the big carriers, it seems like you generally need to pinpoint a good time to go in - for example, the lull at the VZW company store in Mentor, Ohio is between 1pm and 4pm, with things getting rather busy at 4. Sprint seems much the same way. The Victorville Sprint Store opening was pushed back from March to May, so we deal with the Rancho Cucamonga store when we need to talk to someone in person. Verizon has the benefit that you can pay your wireless bill at the Verizon Plus store that also handles Verizon landlines and DSL. It's a convenience issue. As far as coverage goes, we've found that Sprint and Verizon both have good coverage in Southern California. If you drive to Needles or Laughlin or the Grand Canyon on a regular basis, you may want to avoid Verizon because native Verizon coverage does not exist on Interstate 40 from the state line through Kingman, Arizona... you'll be roaming on Citizens Mohave Wireless, but only if you have a tri-mode phone because Citizens is not a CDMA carrier like Verizon (they're analog). Sprint's huge Los Angeles network does include coverage on that strip of I-40. Hope I've redeemed myself... SignatureJustThe.net Internet & New Media Services, Apple Valley, CA PGP: 0xE3AE35ED Steven J. Sobol, Geek In Charge / 888.480.4NET (4638) / sjsobol@JustThe.net Domain Names, $9.95/yr, 24x7 service: http://DomainNames.JustThe.net/ "someone once called me a sofa, but i didn't feel compelled to rush out and buy slip covers." -adam brower * Hiroshima '45, Chernobyl '86, Windows 98/2000/2003 >In alt.cellular.verizon ScorpionKing@attnospam.net wrote: > [quoted text clipped - 14 lines] >Well, it just so happens that I live in Southern Cali (since moving here >from the Cleveland area in 2003). Welcome I have two lines with Verizon and my wife >has a line with Sprint PCS. Both of the accounts are in my name, incidentally. Ouch ;) >I live in the High Desert, and our VZW corporate retail store in Victorville >was just remodeled. I agree to a certain extent with the DMV opinion. With [quoted text clipped - 19 lines] > >Hope I've redeemed myself... Yes, and I appreciate it. This is valuable information. SignatureLike a game of pick up stick played by f.cking lunatics Actually, the bigger issue is that Cingular's California network has suffered greatly under the hands of new ownership. After SBC's takeover, they dumped many more customers onto the network than it could handle, and people were suffering from 'all circuits busy' and dropped calls issues. They have slowly been improving the network, which was formerly the best in town, but some of that improvement was due to so many people leaving the service. T-Moble has done much to add cash to help upgrade the network, and it is now much better. This means you would be smart to inquire with friends/colleagues and their Cingular experiences. All my relatives in CA moved, in disgust, from Cingular to Sprint. Yes, almost every cellular store seems overworked. Where companies like Verizon shine is their superior CS service outside of the store. They pay top rate for good CS agents. Bill Radio Click for Western U.S. Wireless Reviews at: http://www.mountainwireless.com > Thank you. Now that is informative. and a good suggestion that I had > not considered. I am inquiring of anyone who seems approachable on > the subject. The consensus here in S. CA is that Verizon has the best > coverage, but that the retail stores are very DMV like in service. I > like going into the stores and dealing with live humans standing in > front of me, so I do place weight in that. > As luck would have it, I have a Sony Clie. I never used it much > simply because it was more then I wanted to carry around. No that I > can have two tools in one, I find it a lot more useful. Recent Clie's are great with their 320 x 320 resolution, far better than the 160 x 160 of a Treo 600. Update with regard to trying Tmobile, Verizon, and ATTWS: Verizon and Kyocera 7135: Pros: My child loves Tetres. I also find myself toying with it. I did the phone sync last night and added some info to the phone. Worked flawlessly. I was speaking with an attorney friend of mine yesterday while he was on his Verizon phone. signal was crisp and clear on an Airplane (at gate) in Florida. The guys lives on his phone and made the switch from ATTWS about a year ago. He's very picky and says he loves Verizon. Says I should end testing and just switch. Still no fades or dropped calls. Cons: As it turns out I can not bill Verizon The rewards credit card for extra points. (the issue that got this whole thing started). I can bill Tmo and ATTWS. One of the things that I like most about the Verizon testing is the phone, but I've already had 1 fatal error, battery life is very short, and for dialing out, this is a more of a two handed phone. Tmobile and Motorola V300 Pros: Having a V60 already, I'm quickly comfortable with this phone. Small size makes it easily managed with one hand. Volume and sound quality are very good. Signal throughout Ventura and L.A. County has been solid and strong. No fades or dropped calls even on long drive. Neat ring tones. Cons: Keys are a little odd might take some getting used to. I'm not excited about the sleeve this phone comes with, but that is easily rectified with a belt clip cover of one type or another. I find that navigating the entry and retrieval of phone numbers can be a bit unusual, but then again, I haven't read much of the manual. ATTWS and V60t Pros: This is the service I've had and been fairly happy with for at least five or six years. I've had the V60t for I believe about two years??? Phone is easy to use and set up. I have time established loyalty to ATTWS. I can pay the bill an CC and earn double rewards points. Cons: I had accepted dropped calls and calls that wouldn't complete as part of cellular. With my current testing of service providers and phones, I'm finding that this is not true. ATTWS (for me) has dropped call numerous times. Calls fade in and out often. ATTWS has recently angered me over a billing issue. the V60t is a nice phone, but pretty basic by todays standards ( I know, I can upgrade any time I want) Using three phones and services over the last few days I often forget which phone and service I'm on. While speaking with a business associate last night, we started to loose clarity and voices faded in and out. For a second I thought I was on the Tmo V300, when I was in fact on the V60t ATTWS. I'll keep you posted. SignatureLike a game of pick up stick played by f.cking lunatics Over the weekend I received a letter from ATTWS telling me that they had "deleted: the erroneous billing error on the old account they claimed I'd had. Well, that is nice, but too little too late. After using ATTWS, Tmobile, and A Verizon phone side by s |
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