How many customers do other providers lose each month?

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shawnb - 05 Apr 2004 00:36 GMT

With all the talk of AT&T losing 750k customers last month (not including
customers that signed up) how many customers do the other carriers lose each
month?

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Robert M. - 05 Apr 2004 10:22 GMT

> With all the talk of AT&T losing 750k customers last month (not including
> customers that signed up) how many customers do the other carriers lose each
> month?

It's all hidden in their monthly churn figures, given as a percentage of
customers, reported quarterly in their SEC filings. First quarter 2004,
the first full quarter with WLNP, will be reported soon.

Verizon is now around 1%, SprintPCS 3%. Often Press Releases often won't
even give the number instead talking in generalities:
i.e. "reduced", "planned reduction" etc.

Up till now, Carriers have been able to sign up enough new or
transferring customers so that their total number of customers have
increased, Verizon at a fast rate, SprintPCS at a slow rate most
recently.

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@ Cashnet.com - 05 Apr 2004 23:08 GMT

Robert M ?
is this the same troll that post's over at Sprint ?
If so I hope none of you are taking this guy seriously.
The person is a little (or a lot) demented and a total troll.

RLTW

>>With all the talk of AT&T losing 750k customers last month (not including
>>customers that signed up) how many customers do the other carriers lose each
[quoted text clipped - 12 lines]
> increased, Verizon at a fast rate, SprintPCS at a slow rate most
> recently.

Reply to this Message

Robert M. - 05 Apr 2004 23:48 GMT

> Robert M ?
> is this the same troll that post's over at Sprint ?
> If so I hope none of you are taking this guy seriously.
> The person is a little (or a lot) demented and a total troll.
>
> RLTW

Sounds like a SprintPCS employee who covers up for SprintPCS always
getting the rating as Worst Customer Service,
from JD Power
The Yankee group
Consumer Reports

These blind SprintPCS apologists get mad at me as I tell people how to
work the system.

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Scott Stephenson - 05 Apr 2004 23:55 GMT

> These blind SprintPCS apologists get mad at me as I tell people how to
> work the system.

No, we call you on your lies, misquotes and lack of a clue. Its not a real
big secret- the people here have been putting up with your crap for months
now.

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Bob Smith - 06 Apr 2004 00:27 GMT

> > Robert M ?
> > is this the same troll that post's over at Sprint ?
[quoted text clipped - 11 lines]
> These blind SprintPCS apologists get mad at me as I tell people how to
> work the system.

Uhhh, no ... we, what you call apologists, get mad because you troll the
newsgroup with lies, innuendo & bullshit, misquotes, demunging email
addresses, and for changing your ID 61 known different times, just so you
can agree with yourself. Maybe it's time to post the list of those IDs over
here.

You still haven't answered the question about having service with ATT Robert
... err ... damn ... who were you ...oh yea, back then it was Jonathan ...
http://tinyurl.com/2xg69

Bob

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John S. - 05 Apr 2004 23:57 GMT

>Robert M ?
>is this the same troll that post's over at Sprint ?
>If so I hope none of you are taking this guy seriously.
>The person is a little (or a lot) demented and a total troll.

I'm not sure if anyone takes him seriously at all. However some do reply and
continue to propogate his sh.t.

--
John S.
e-mail responses to - john at kiana dot net

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Robert M. - 06 Apr 2004 00:38 GMT

> I'm not sure if anyone takes him seriously at all. However some do reply and
> continue to propogate his sh.t.

And if you use foul language that makes you more correct? NOT.

These carrier apologists always lapse into 4 letter words when they
are proved wrong. How childish.

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Scott Stephenson - 06 Apr 2004 00:58 GMT

> > I'm not sure if anyone takes him seriously at all. However some do reply and
> > continue to propogate his sh.t.
>
> And if you use foul language that makes you more correct? NOT.

No, but it gives you something to do- I believe you are counting mine.

> These carrier apologists always lapse into 4 letter words when they
> are proved wrong. How childish.

Who is it that gets proven wrong? Just a recent review of this group and
alt.cellular.cingular finds the following rants that you were on:

- Cingular was liable for a break-in and potential identity theft at an
authorized dealer
- Walmart was calling customers to inform them of overcharges on their
credit cards
- AT&T wouldn't match web prices at retail stores
- Current hold times for AT&T

The group will notice that you went amazingly silent on the first two
threads when you were proven wrong, mysteriously changed your mind on the
third and have to quote from last November to back up your claim on the
fourth. Care to point out anyone else with a comparable track record, and
keep in mind that I used a very small sampling of your recent works.

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Myself - 06 Apr 2004 00:08 GMT

Q4 2003.

att: 2.7%
nextel: 1.4%
verizon: 1.85%
sprint pcs: 3.1%

dont believe me? look 'em up.

> > With all the talk of AT&T losing 750k customers last month (not including
> > customers that signed up) how many customers do the other carriers lose each
[quoted text clipped - 12 lines]
> increased, Verizon at a fast rate, SprintPCS at a slow rate most
> recently.

Reply to this Message

Robert M. - 06 Apr 2004 00:37 GMT

> Q4 2003.
>
[quoted text clipped - 4 lines]
>
> dont believe me? look 'em up.

Those monthly churn numbers sound correct, although I thought Verizon
was lower now. And you omitted Cingular and T-Mobile.

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Myself - 06 Apr 2004 02:49 GMT

yeah. i ran out of time to dig through those files...

> > Q4 2003.
> >
[quoted text clipped - 7 lines]
> Those monthly churn numbers sound correct, although I thought Verizon
> was lower now. And you omitted Cingular and T-Mobile.

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