> Why is a SprintPCS employee so worried about the nondisclosure agreement
> I have with AT&T Wireless? Is he about to change jobs?
You wouldn't have the agreement if you never contracted services from them-
period.
> > Looking back to several posts back in December, if he never was a
> > customer, why was he in an AT&T wireless store trying to get a price
[quoted text clipped - 10 lines]
> Why is a SprintPCS employee so worried about the nondisclosure agreement
> I have with AT&T Wireless? Is he about to change jobs?
I never said I was interested in the NDA you're supposedly in with
AT&T WS, it just seems that your store has many holes in it. If this
did happen, as you are saying it did, why wern't you all up in arms
about it "months" ago when it happened?
In the first link, you said:
> A sales droid yesterday says: "We'll match web deals"; which typically
> are $50/phone cheaper on the web than at the store.
> Interesting since 2 weeks ago, they refused to do just that when I asked
> them specifically if they could match web prices.
(Post dated Dec 16, 2003)
Which would imply that on the 15th you were in an AT&T wireless store
at least asking about price matching off the web. You also mentioned
"two weeks ago" which would be right about a week after WLNP took
effect (give or take a few days), and I remember thet you (although I
don't remember under which alias you used) that when WLNP was in
effect, you were going to leave Sprint for AT&T.
In my second link, you said
> I just got a first bill 2 weeks ago, and it did not bill in advance.
That really doesn't look like something that you're complaining about,
in fact, you seem quite content with it. So, you got a bill and
wern't complaining about it? You also mention it as your first bill,
which ints you were expecting more.
Honestly, seeing your posting style and persona over the usenet, I am
sure that if this issue was as you say it was now, your wording would
have been completely different, I'm thinking it would have been a lot
more agressive.
So, now the pieces of the puzzle that we have are (all your claims):
AT&T wireless was billing you for no reason at all, you never
contacted them about signing up for service in any way. This sounds
more like an identity theft issue than AT&T (Yes, you can sign up for
service without ID, just go onto the web).
You are, or were, in talks with AT&T wireless's lawyers about
"something" (presumably the above statment). Why would their lawyers
be talking to you about someone stealing your identity? Wouldn't that
be your local police or other law enforecment's responsibility until
they found a suspect?
Sprint PCS "lost" your number.
How can they "lose" your number?
Your account could be closed, which would only happen after a set time
of non payment, or you canceled. Since you're bragging at the 'great
deals' you get, then we can assume this is not the case.
A port request came in. According to FCC regulations, once a port
request comes in, the company that it's being ported out of cannot
refuse it, they have to let it go, it's the receiving company's
responsibility.
Hmm, "lost" number, inquiring in an AT&T wireless store about price
matching, receiving your first bill (and not in a negative manner, in
fact pleased that they didn't pro-rate), plus your consistent display
of anticipation of WLNP last year.
The evidence doesn't hold up to your story well.
Robert M. - 14 Apr 2004 21:59 GMT
{a lot of bad guesses, treated like fact}
Sorry I have a nondisclosure agreement. Suffice it to say, you are
sooooo far off base, it is not even funny.
Quit trying to break your arm patting your self on the back for your
guess work, you're doing a bad job.
Scott Stephenson - 15 Apr 2004 01:49 GMT
> {a lot of bad guesses, treated like fact}
>
[quoted text clipped - 3 lines]
> Quit trying to break your arm patting your self on the back for your
> guess work, you're doing a bad job.
Yeah- its probably yet another one of your lies anyway. They are becoming
more frequent.
Robert M. - 14 Apr 2004 22:12 GMT
> Sprint PCS "lost" your number.
> How can they "lose" your number?
> Your account could be closed, which would only happen after a set time
> of non payment, or you canceled.
I went to use my phone one day and it wouldn't make calls. It told me to
call *2. I call *2 and they say "your number is deactivated". I ask
why, they say "It shouldn't have been, you have a credit balance", I say
"can we fix it?", they escalate to someone with authority to do it, and
they come back "The system gives me an error message". 36 hours later at
my behest Executive Services gets into the act, and unlike another
SprintPCS employee who incorrectly says worst case they solve it in 72
hours, a week later they hadn't. At that point SprintPCS gave up, gave
me a new number, an apology and a $200 phone for free. A very nice Sanyo
RL2500, which I like.
This is a prima facia case of SprintPCS software being just plain bad.
But we already know about problems with Convergys don't we?
Bob Smith - 14 Apr 2004 23:12 GMT
> > Sprint PCS "lost" your number.
> > How can they "lose" your number?
[quoted text clipped - 14 lines]
> This is a prima facia case of SprintPCS software being just plain bad.
> But we already know about problems with Convergys don't we?
Absolutely incredible to hear this story now, from the biggest SPCS
complainer, when this allegedly took place a few months ago, per the prior
post below (which is fully quoted).
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From: "Robert M." <rmarkoff@msn.com>
Newsgroups: alt.cellular.sprintpcs
Subject: Re: SPRINTPCS still losing money.
Organization: One
References: <rmarkoff-A9D718.07291903022004@news06.west.earthlink.net>
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In article <wWfUb.9604$iG2.6896@newssvr29.news.prodigy.com>,
"Terry Knab" <tk@nospam4meknab.org> wrote:
> He can't pass the credit check at Verizon Wireless or T-Mobile. Enough
> said.
Such nonsense. Sprint PCS just gave me a RL2500 at no cost.
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So Phillipe, are you telling us, it took 10 weeks to pass on your own
problem here?
Bob
Donald O'hara - 15 Apr 2004 04:36 GMT
Very interesting.
> > > Sprint PCS "lost" your number.
> > > How can they "lose" your number?
[quoted text clipped - 21 lines]
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> From: "Robert M." <rmarkoff@msn.com>
[quoted text clipped - 35 lines]
>
> Bob
Robert M. - 15 Apr 2004 12:14 GMT
Poor Bobbie Smith.
And when I choose to detail what details is up to me, and hardly a cause
for complaint on his part. Sorry he is obscessed with someone who knows
how to get SprintPCS screwups corrected. He just refuses to admit
SprintPCS is screwing up. Maybe he's too upset about not be able to fly
Business Class, and get free drinks.
He keeps asking why I would stay with SprintPCS. Well, Executive
Services does (unlike *2 folks that **WILL** hangup on you after 6
minutes) correct screwups, and do what is necessary to make things right.
Too bad he tries so hard to keep Executive Services secret, and not
admit that people should call there when *2 can't or won't help.
EXECUTIVE SERVICES: 866-519-5698
O/Siris - 15 Apr 2004 09:09 GMT
> This is a prima facia case of SprintPCS software being just plain bad.
> But we already know about problems with Convergys don't we?
Speaking of bad guesses. Convergys only does our billing software.

Signature
RØß
O/Siris
I work for Sprint PCS
I *don't* speak for them
Robert M. - 15 Apr 2004 11:47 GMT
> > This is a prima facia case of SprintPCS software being just plain bad.
> > But we already know about problems with Convergys don't we?
> >
> Speaking of bad guesses. Convergys only does our billing software.
Well lets see. Because of improperly shifting my contract end date, I
have in writing that I would not be charged an ETF. My account was so
annotated, my phone number was deleted by bad Sprint software, they
eventually gave me a new number when they couldn't figure out how to get
it back; guess what, I was charged for two ETFs.
BAD SOFTWARE
Luckily Executive Services credited my account, with some extra credits
along with the apology.
> Why is a SprintPCS employee so worried about the nondisclosure agreement
> I have with AT&T Wireless? Is he about to change jobs?
And I have no intentions of changing jobs. I like the fact that if I
move anywhere in the country, near a Sprint store, corp office etc.,
if they don't have an opening for me, they'll make an opening. (And
yes, they have in the past).
Why start back at the bottom with another company?
Robert M. - 14 Apr 2004 21:55 GMT
> if they don't have an opening for me, they'll make an opening.
I hope you like New Dehli.