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Cellular Phone Forum / Providers / ATT Wireless / April 2004

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ATT allowing connection into Cingular?

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AKM - 13 Apr 2004 22:25 GMT
Today couple of my friends who are ATTWS
customers in SF bay area, reported that now
they are able to connect using Cingular.
They are local to SF Bay area and before
today (?) they could not use Cingular.

I am on Cingular but as always I am not
able to connect to ATTWS.

Any one else noticed this?

-akm
Dave C. - 14 Apr 2004 00:23 GMT
> Today couple of my friends who are ATTWS
> customers in SF bay area, reported that now
[quoted text clipped - 8 lines]
>
> -akm

Are you sure it just started today, or did they just get 'cingular' on their
handset today?  There's a huge difference.  I travel all over the U.S.  Long
before Cingular considered placing a bid for ATT, I would know that I was ON
ATT (with my cingular handset) as the handset would display "cingular
extend" rather than just "cingular".  Oh, and if I dialed 611 while my
cingular handset said "cingular extend", I'd get an ATT recording.  I never
got hit with roaming charges for using ATT's towers with a cingular handset.

I guess my point is, why would ATT allow Cingular customers to place calls
(since LONG before the merger), but not the other way around?  I very much
doubt if your friends on ATT got access to Cingular TODAY.  So probably one
of two things happened:

1)  Your friends always had access to cingular where available, but some new
cingular towers went live in their area recently, so now they have more
coverage, and (coincidentally) that extra coverage is cingular OR

2)  Maybe ATT changed their firmware to reflect 'cingular' (which makes
sense as ATT is now Cingular!) instead of 'roaming' or 'ATT extend' or
whatever the ATT handset would display while on a cingular tower.  Thus,
your friends are now AWARE that the towers they've been using are cingular.

My best guesses, anyway.  -Dave
Stuart Friedman - 14 Apr 2004 00:31 GMT
I just forced a manual selection of Cingular with my ATT GSM phone in
Detroit.  It worked. ATT covers Detroit and I've never had access to the
Cingular network on GSM before.  Back on TDMA, Cingular and ATT had some
backup coverage agreements in Detroit.

I'll let you know at the end of the month whether this gets billed as a
roaming call.

Stu

> > Today couple of my friends who are ATTWS
> > customers in SF bay area, reported that now
[quoted text clipped - 32 lines]
>
> My best guesses, anyway.  -Dave
Steve Knight - 14 Apr 2004 02:53 GMT
>I just forced a manual selection of Cingular with my ATT GSM phone in
>Detroit.  It worked. ATT covers Detroit and I've never had access to the
>Cingular network on GSM before.  Back on TDMA, Cingular and ATT had some
>backup coverage agreements in Detroit.

I tried doing that but I only show att or t-moble.

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Andrew Shepherd - 14 Apr 2004 08:11 GMT
> >I just forced a manual selection of Cingular with my ATT GSM phone in
> >Detroit.  It worked. ATT covers Detroit and I've never had access to the
> >Cingular network on GSM before.  Back on TDMA, Cingular and ATT had some
> >backup coverage agreements in Detroit.
>
> I tried doing that but I only show att or t-moble.

Indeed.  The only GSM networks in Portland, OR are T-Mobile & AT&TWS.
Cingular has not yet entered the Portland market.  In fact, Cingular
long held no CMRS wireless licenses at all anywhere in Oregon.  Only
recently did Cingular finally acquire in the Portland BTA a PCS C3 10
MHz disaggregation from NextWave.  However, Cingular will not enter
the market now w/ a newly constructed network but will instead wait
until the merger is complete to absorb & rebrand the existing AT&TWS
network in Portland.

Andrew
--
Andrew Shepherd
cinema@ku.edu
cinema@sprintpcs.com
http://www.ku.edu/home/cinema/
Steve Knight - 14 Apr 2004 16:50 GMT
>Indeed.  The only GSM networks in Portland, OR are T-Mobile & AT&TWS.
>Cingular has not yet entered the Portland market.  In fact, Cingular
[quoted text clipped - 4 lines]
>until the merger is complete to absorb & rebrand the existing AT&TWS
>network in Portland.

uug now I won't get better reception in my shop. atleast not for a long time.
sounds like I should get a multi band phone.

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See http://www.knight-toolworks.com  For prices and ordering instructions.

Dave C. - 14 Apr 2004 20:52 GMT
> I just forced a manual selection of Cingular with my ATT GSM phone in
> Detroit.  It worked. ATT covers Detroit and I've never had access to the
[quoted text clipped - 5 lines]
>
> Stu

It shouldn't, as the opposite wouldn't happen.  That is, if you forced your
cingular handset to use ATT, cingular wouldn't charge you for roaming (on
the nation plan, anyway)

But again, I fail to see how this could possibly be a new development, as
cingular/att have had a cooperative agreement since long before the merger
was even considered.  -Dave
Stuart Friedman - 15 Apr 2004 01:41 GMT
I never had Cingular coverage in the Detroit market before on GSM.  On TDMA,
there was a similar arrangement.  This makes me happy because ATT has
virtually no coverage at the University of Michigan and Cingular has pretty
good coverage there.

Stu

> > I just forced a manual selection of Cingular with my ATT GSM phone in
> > Detroit.  It worked. ATT covers Detroit and I've never had access to the
[quoted text clipped - 13 lines]
> cingular/att have had a cooperative agreement since long before the merger
> was even considered.  -Dave
XFF - 15 Apr 2004 05:21 GMT
> It shouldn't, as the opposite wouldn't happen.  That is, if you forced your
> cingular handset to use ATT, cingular wouldn't charge you for roaming (on
[quoted text clipped - 3 lines]
> cingular/att have had a cooperative agreement since long before the merger
> was even considered.  -Dave

While the two companies have had a reciprocal roaming agreement for some
time, they didn't offer the same level of service to their respective
customers.  While Cingular customers have always (well, for a long time
anyway) been able to roam on all (or most) of ATTWS' system for free,
ATTWS has charged its customers to roam on Cingular's (and anyone
else's) network unless they had subscribed to a Digital One Rate plan.

A roaming agreement between two companies does not guarantee that one
company will include the other company's network into their preferred
provider plan for no extra charge, and while Cingular has opted to do
so, ATTWS has not (until now apparently).

In general, ATTWS' nation plans have been pure on-network plans for a
while and didn't offer any free off-network roaming whatsoever.  This
has been true for both the Digital Nation and the Next Generation Nation
plans.  I hear that ATTWS will start offering new nation plans with free
roaming on preferred partner networks starting 04/18/04 (see
http://www.wirelessweek.com/index.asp?layout=document&doc_id=132540&verticalID=3
4&vertical=Business+and+Finance&industry
=).
Dave C. - 15 Apr 2004 12:38 GMT
> While the two companies have had a reciprocal roaming agreement for some
> time, they didn't offer the same level of service to their respective
> customers.  While Cingular customers have always (well, for a long time
> anyway) been able to roam on all (or most) of ATTWS' system for free,
> ATTWS has charged its customers to roam on Cingular's (and anyone
> else's) network unless they had subscribed to a Digital One Rate plan.

Awww . . . that explains my confusion.  So it seems some ATT customers did
get more coverage recently, but Cingular customers always had the expanded
coverage.  -Dave
ben skversky - 14 Apr 2004 03:00 GMT
It's been happening to me here in Philly for the past week. Sometimes my
phone says Cingular. ATTWS is now sharing towers here in the Philly area.

> > Today couple of my friends who are ATTWS
> > customers in SF bay area, reported that now
[quoted text clipped - 32 lines]
>
> My best guesses, anyway.  -Dave
Jeffsnewjetta - 14 Apr 2004 04:14 GMT
that and roaming agreements are finally experiencing smooth handoffs, which,
here in Harrisburg, is still iffy at best. A lot of it may have to do with both
carriers converting to 850 GSM in many overlapping markets.

>Subject: Re: ATT allowing connection into Cingular?
>From: "ben skversky" bskversky@comcast.net
[quoted text clipped - 48 lines]
>>
>> My best guesses, anyway.  -Dave

Jeff Ream

I am the drummer your color guard captain warned you about
Trey - 14 Apr 2004 05:08 GMT
I just checked my phone, Before, when I tried to select Cingular, it said
"Error" or "denied" ( I don't remember exactly) and now, I can select
Cingular. Does this mean I can use the Cingular towers without roaming
charges??? (I have a national ATTws plan) if this is the case, then "HELLO
v600!"

> that and roaming agreements are finally experiencing smooth handoffs, which,
> here in Harrisburg, is still iffy at best. A lot of it may have to do with both
[quoted text clipped - 56 lines]
>
> I am the drummer your color guard captain warned you about
Trey - 14 Apr 2004 05:56 GMT
Further more. My t68i keeps jumping back and forth from ATTws to Cingular.
while my 6310i favors the ATTws towers when I manually select ATTws then put
it back to autoselect. and favors the cingular towers when I manually set it
for Cingular then put it back to Autoselect again. I will have to play with
it at work tomorrow since I get NO ATTws signal at my desk, but I do get
Cingular there.

> I just checked my phone, Before, when I tried to select Cingular, it said
> "Error" or "denied" ( I don't remember exactly) and now, I can select
[quoted text clipped - 69 lines]
> >
> > I am the drummer your color guard captain warned you about
Trey - 14 Apr 2004 21:43 GMT
Yet another update. I tried to connect to a Cingular tower at work, and I
get the message "No System Access" so I am not sure exactly what is going on
here.

> Further more. My t68i keeps jumping back and forth from ATTws to Cingular.
> while my 6310i favors the ATTws towers when I manually select ATTws then put
[quoted text clipped - 86 lines]
> > >
> > > I am the drummer your color guard captain warned you about
Stuart Friedman - 19 Apr 2004 14:17 GMT
On Howardforms, there was a discussion about the fact that there was a
problem with the West Coast.  Apparently, it has been fixed.
> Yet another update. I tried to connect to a Cingular tower at work, and I
> get the message "No System Access" so I am not sure exactly what is going on
[quoted text clipped - 100 lines]
> > > >
> > > > I am the drummer your color guard captain warned you about
Trey - 19 Apr 2004 15:56 GMT
If its fixed, then its not happening at my work then. I just tried it and it
said "No System Access" Works fine at home though, which is nice.

> On Howardforms, there was a discussion about the fact that there was a
> problem with the West Coast.  Apparently, it has been fixed.
[quoted text clipped - 116 lines]
> > > > >
> > > > > I am the drummer your color guard captain warned you about
Jim Gilliland - 14 Apr 2004 13:33 GMT
> I just checked my phone, Before, when I tried to select Cingular, it said
> "Error" or "denied" ( I don't remember exactly) and now, I can select
> Cingular. Does this mean I can use the Cingular towers without roaming
> charges??? (I have a national ATTws plan)

No.  When your phone says anything other than AT&T, you'll pay roaming
charges.  Until (and assuming that) the merger is actually executed,
Cingular and ATTWS are required by law to conduct "business as usual" at
arms length.  And ATTWS policy says that those with National plans will
pay roaming charges when they are not on the ATT network.
Dave C. - 14 Apr 2004 20:54 GMT
> It's been happening to me here in Philly for the past week. Sometimes my
> phone says Cingular. ATTWS is now sharing towers here in the Philly area.

Hasn't it always been that way, though?  It doesn't make sense, logically,
that ATT would allow cingular users to use their towers, but not the other
way around.  I was using ATT with a cingular handset long before the merger
was considered.   -Dave
Andrew Shepherd - 14 Apr 2004 05:40 GMT
> Today couple of my friends who are ATTWS
> customers in SF bay area, reported that now
[quoted text clipped - 8 lines]
>
> -akm

The GSM MAP is quite promptly & elegantly malleable in its controls
over network selection.  GSM network-side roaming administration is
largely transparent to the mobile.  Via relatively simple updates
pushed down through the network, Location Areas may be added or
subtracted at will from various roaming agreements.  In a nutshell,
each GSM network is intelligently informed about whom (i.e. which
other carriers' roamers) may roam where (i.e. in which Location
Areas).  Thus, Cingular & AT&TWS could begin - and apparently have
begun -  almost immediately to open their respective GSM networks -
for manual network selection at the very least - to all subs of both
carriers w/o requiring any handset intervention.  On the other hand,
the integration of two merged IS-41 networks (e.g. CDMA, TDMA, AMPS) -
as will be the case w/ the merged Cingular-AT&TWS TDMA/AMPS footprints
- requires SID transitions &/or dissemination of an entirely new PRL -
the latter most certainly requiring handset intervention for each
affected sub.

Andrew
--
Andrew Shepherd
cinema@ku.edu
cinema@sprintpcs.com
http://www.ku.edu/home/cinema/
Kyler Laird - 14 Apr 2004 14:08 GMT
>> Today couple of my friends who are ATTWS
>> customers in SF bay area, reported that now
>> they are able to connect using Cingular.

And as a Cingular customer, I recently used AT&T in northern Indiana.

(I also had to reinitialize my voicemail last night.)

--kyler
John S. - 14 Apr 2004 19:18 GMT
>And as a Cingular customer, I recently used AT&T in northern Indiana.

I am an AT&T customer and had a roaming charge on my last bill. CS told me that
I had roamed into a Cingular area (I hadn't) but they took the charge off of
it.

--
John S.
e-mail responses to - john at kiana dot net
Jim Lawson - 16 Apr 2004 01:39 GMT
>>> Today couple of my friends who are ATTWS
>>> customers in SF bay area, reported that now
>>> they are able to connect using Cingular.
>
> And as a Cingular customer, I recently used AT&T in northern Indiana.

Likewise in Maui, HI with my 8390.
rbooher7526@yahoo.com - 17 Apr 2004 17:56 GMT
> Kyler Laird wrote:
>
[quoted text clipped - 5 lines]
>
> Likewise in Maui, HI with my 8390.

Here in the southside of Indianapolis In, I have been bouncing back and forth between cingular and ATT. for a couple weeks now.
Xiaotian Sun - 15 Apr 2004 02:20 GMT
confirmed with customer service, for customers with certain plans,
now we are on "expanded home area".  it basically covers the central
california for the bay area customer.  we can use cingular network
without roaming charges.  this means better signal in my office and in
my apartment.  please confirm that your plan has this feature with attws.

> Today couple of my friends who are ATTWS
> customers in SF bay area, reported that now
[quoted text clipped - 8 lines]
>
> -akm
Earl F. Parrish - 15 Apr 2004 02:24 GMT
> Today couple of my friends who are ATTWS
> customers in SF bay area, reported that now
[quoted text clipped - 8 lines]
>
> -akm

Back in the fall of last year, AT&T Wireless instituted Best in
Class service.  With this service in certain markets,  if  AT&T has
a weak signal, AT&T will let you roam on Cingular or T-Mobile
without roaming charges.  This has nothing to do with the
unaccomplished merger.  AT&T had that in North and South Carolina
for a long while.  Although you might be on Cingular towers, the
phone might still show AT&T Wireless.

Signature

Earl F. Parrish

fdhy - 18 Apr 2004 09:00 GMT
It's not just cingular. Aws has new roaming agreements with other
carriers too.
 
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