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Cellular Phone Forum / Providers / ATT Wireless / April 2004Contracts -- do they exist?
ATTWS always talks about contracts. But they never actually give you a contract. At least, I don't have a copy of my contract. Is there an actual contract? I asked ATTWS to give me a copy of my contract, and they refused, saying I could look at their flyers to see what my package was. > ATTWS always talks about contracts. But they never actually give you a > contract. At least, I don't have a copy of my contract. Is there an > actual contract? > > I asked ATTWS to give me a copy of my contract, and they refused, > saying I could look at their flyers to see what my package was. The terms and conditions are in the welcome guide inside of the phone box. Also available at the link below: http://www.attwireless.com/terms/ >> ATTWS always talks about contracts. But they never actually give you a >> contract. At least, I don't have a copy of my contract. Is there an [quoted text clipped - 8 lines] > > http://www.attwireless.com/terms/ Sorry don't use the link above: Here is a link that will give you the PDF form of contract terms, when you open it scroll down to page 60. http://supportattws.primus.com/aws/resultDisplay.do?page=http%3A%2F%2Fwww.attwir eless.com%2Fmedia%2Fdownloads%2Fmmode_usersguide.pdf&result=5&responseid=88caabb 514b8f7ea%3A35998f%3Afc2d6e30cb%3A-278d&groupid=1&contextid=6044%3A54.170%2C5032 5.50705%2C9839.9896&clusterName=DefaultCluster&doctype=1002&excerpt=Features+and +Services+User+Guide+Welcome+and+thanks+for+choosing+AT%26T+Wireless%97%3B+the+w ireless+service+America+trusts.#Goto54 > The terms and conditions are in the welcome guide inside of the phone box. > > Also available at the link below: > > http://www.attwireless.com/terms/ Cute, you can't read it **BEFORE** you buy the phone. > The terms and conditions are in the welcome guide inside of the phone box. Yes, but that's different. I haven't signed that. It's hard to see how they can hold me to something they gave me only AFTER I signed up. There is no "contract" -- a signed document that outlines my obligations and the company's obligations. > > The terms and conditions are in the welcome guide inside of the phone box. > > Yes, but that's different. I haven't signed that. It's hard to see > how they can hold me to something they gave me only AFTER I signed up. > There is no "contract" -- a signed document that outlines my > obligations and the company's obligations. After 6 weeks, AT&T WS will mail you a "Personal Services Agreement" which commits you for 2 years to the Terms and Conditions in the Welcome Guide, etc Failure to sign and return loses you the benefits of 2 year contract: Rebate on phone Bonus minutes waived activation fee, etc and you'll then be billed for those items. AT&T isn't required to get your signature on a piece of paper; you agree to the terms by using the service. And you can read the terms before you sign up for service, ask for them at the store, look at the link on the website before you order, etc. Even if you forget to get the terms before you sign up, you have 30-ish days after you sign up to change your mind. This isn't M&A stuff, it's a simple user agreement. It's the same with every other carrier I've seen. > > The terms and conditions are in the welcome guide inside of the phone box. > > Yes, but that's different. I haven't signed that. It's hard to see > how they can hold me to something they gave me only AFTER I signed up. > There is no "contract" -- a signed document that outlines my > obligations and the company's obligations. > AT&T isn't required to get your signature on a piece of paper; you > agree to the terms by using the service. And you can read the terms [quoted text clipped - 3 lines] > to change your mind. This isn't M&A stuff, it's a simple user > agreement. It's the same with every other carrier I've seen. And there are implied committments on their part. Like providing you a signal so you can use the phone. > And there are implied committments on their part. Like providing you a > signal so you can use the phone. Its not implied- there is language in the Service Agreement that deals with that. |
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