|                  Contents
|
| 1 General Information
|     o 1.1 Is Cingular owned by SBC?
|     o 1.2 What is a SIM?
| 2 Phones
|     o 2.1 Do GSM Phones Need to be Activated?
|     o 2.2 What is Locking?
|     o 2.3 When am I Eligible for a Phone Upgrade?
|     o 2.4 Where can I Get Help for my Cingular Phone?
|     o 2.5 Can I make my phone ring only for certain numbers?
|     o 2.6 How can I transfer contacts from old phone to new phone?
| 3 Rate Plans
|     o 3.1 What is my Service Agreement?
|     o 3.2 How Do I Know How Many Minutes I Have Left?
|     o 3.3 What are *Services?
|     o 3.4 Rollover
|           + 3.4.1 What is Rollover?
|           + 3.4.2 How does Rollover Expire?
|           + 3.4.3 Do The Minutes Come Off The First Or Last Month?
|     o 3.5 Prepaid
|           + 3.5.1 What is Prepaid Service?
|           + 3.5.2 Can I Use a Regular GSM Phone on Prepaid Service?
| 4 Features
|     o 4.1 Call Forwarding
|     o 4.2 Caller ID
|           + 4.2.1 Can I get Caller ID to show properly for each Family Plan phone?
|     o 4.3 Directory Assistance
|     o 4.4 Voicemail
|           + 4.4.1 What's the Cingular Voicemail Menu?
|           + 4.4.2 Can I Delete a Message Without Listening to It?
|           + 4.4.3 Why is my Voicemail Indicator Stuck On?
|           + 4.4.4 How Can I Reset my Voicemail Password?
|           + 4.4.5 Can I Check my Cingular Voicemail from a Landline Phone?
|           + 4.4.6 How to adjust ring duration before incoming call goes to voicemail?
|           + 4.4.7 What is the cost of voicemail?
| 5 Mobile Device (e.g., Cell Phone) Configuration
|     o 5.1 How do I configure my GSM phone for Cingular (or AT&T Wireless Service)?
|           + 5.1.1 Cingular (orange) SIM
|           + 5.1.2 AT&T Wireless Service (blue) SIM
|     o 5.2 What's the Outgoing SMTP (E-mail) Server?
|     o 5.3 How Can I Download Pictures and Ringtones to My Phone?
| 6 Network Coverage, ENS, and Signal Quality
|     o 6.1 Where are Coverage Maps?
|           + 6.1.1 Cingular Coverage Maps
|           + 6.1.2 Roaming Coverage Maps
|           + 6.1.3 Tower Locations
|     o 6.2 Do Cingular and AT&T Wireless customers now have the same coverage?
|     o 6.3 Does ENS make for better coverage and/or connections?
|     o 6.4 Why does one phone get better signal than another?
|     o 6.5 What's the Difference Between 800 and 850 bands?
|     o 6.6 What Can I Do About Poor Coverage in My Area?
|     o 6.7 Is the 800/850 Band Better Than 1900?
|     o 6.8 How Can I Improve My Signal Quality?
|     o 6.9 How Long Will TDMA Service Last?
| 7 Messaging
|     o 7.1 How Can I Send Messages to Cellular Phones by Computer?
|     o 7.2 How Can I Send Messages to Cingular Phones by E-mail?
|           + 7.2.1 Cingular (orange SIM) Recipient
|           + 7.2.2 AT&T Wireless Service (blue SIM) Recipient
|     o 7.3 What are messages from 36245?
|     o 7.4 What are messages from numbers like 1010100004?
|     o 7.5 How Can I Send E-mail From Any Cingular Phone?
|     o 7.6 What are Messaging Services?
|     o 7.7 Is Cellular Spam Illegal?
|           + 7.7.1 What Can I Do About Cellular Spam?
|     o 7.8 Technical Information
| 8 Push To Talk
|     o 8.1 What is Push To Talk?
| 9 Data Service
|     o 9.1 Can I use my Phone as a Modem?
|     o 9.2 What is the Difference Between CSD, GPRS/EGPRS(EDGE) and HSDPA?
|     o 9.3 What is the difference between MEdia and Data Connect?
|     o 9.4 What is Data Acceleration?
|     o 9.5 What is Tethering?
|     o 9.6 What is BroadbandConnect?
|     o 9.7 How Do I Configure my Phone for Data?
|           + 9.7.1 CSD
|           + 9.7.2 GPRS/EGPRS/EDGE
|                 # 9.7.2.1 MEdia Setup
|                 # 9.7.2.2 Data Connect Setup
|     o 9.8 What is Cingular Communication Manager?
|     o 9.9 What data speeds are possible with Cingular (GSM)?
|     o 9.10 Why is my GPRS, EDGE, UMTS, or HSDPA so slow?
|     o 9.11 How To Set the Port Speed in Windows XP?
| 10 Fax
|     o 10.1 How Can I Send a Fax From My Cell Phone?
| 11 What are Some Useful Services for Mobile Devices?
|     o 11.1 Remote Access
|     o 11.2 WAP Downloading and/or Hosting
| 12 What Computer Software Can Be Used With My Phone?
|     o 12.1 Management
|     o 12.2 Ringtones
|     o 12.3 Images
|     o 12.4 Messaging Software
| 13 What Are Some Useful WAP Resources?
| 14 What Are Some Useful Downloadable Applications?
|     o 14.1 For mobile devices with J2ME (Java Mobile Edition)
|           + 14.1.1 J2ME Download Sites
|     o 14.2 Mobile Games
| 15 International Calling
|     o 15.1 What is the International Calling Format?
|     o 15.2 What Are Country Codes?
|     o 15.3 How Do I Call Other Countries From the USA?
|     o 15.4 In Which Countries Can I Use My GSM phone?
|     o 15.5 How Do I Use My Cingular Phone in Other Countries?
|     o 15.6 What's the Best Way to Call Back to the USA from Other Countries?
| 16 Miscellaneous
|     o 16.1 How can I use an Apple Macintosh with Cingular devices?
|     o 16.2 What's that Buzzing in my Speakers?
|     o 16.3 How Can a Billing or Contract Problem be Resolved?
|     o 16.4 How does Cingular do E911 positioning?
| 17 What is the Internet newsgroup for Cingular Wireless?
| 18 See Also
|     o 18.1 Wikipedia
|     o 18.2 Cingular on the Web
|     o 18.3 Phone Reviews on the Web
|     o 18.4 Other Information on the Web