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Cellular Phone Forum / Providers / ATT Wireless / October 2007AT&T Wireless - best way to terminate service
What's the best way to terminate service with AT&T Wireless (contract ended long ago)? And, how long does it take? Will porting/transferring my existing cellular phone number be sufficient to terminate service? Or, do I have to contact AT&T Wireless directly? Porting your number to the new carrier is the best and easiest way to do terminate if your contract is up. If you terminate first you lose the number and cannot port it. A word about your contract: Call ATT and confirm that they agree that the contract is up. They may have "inadvertently" extended it when you made a small change at some time. The time to deal with that problem is BEFORE termination - not after. > What's the best way to terminate service with > AT&T Wireless (contract ended long ago)? And, > how long does it take? Will porting/transferring > my existing cellular phone number be sufficient to > terminate service? Or, do I have to > contact AT&T Wireless directly? > Porting your number to the new carrier is the best and easiest way to do > terminate if your contract is up. If you terminate first you lose the [quoted text clipped - 9 lines] > > terminate service? Or, do I have to > > contact AT&T Wireless directly? They keep sending me junk mail offering cheap free cell phones that come with a contract. So, my guess is they know that the contract I had expired. Besides, I know if I contact them, they will pester me to sign another contract, which I want to avoid. >> Porting your number to the new carrier is the best and easiest way >> to do terminate if your contract is up. If you terminate first you [quoted text clipped - 15 lines] > the contract I had expired. Besides, I know if I contact them, > they will pester me to sign another contract, which I want to avoid. If you don't want to call then just have the new carrier port your number and you'll be automatically terminated at ATT within hours. When you sign up with the new carrier you can expect the porting to take place the same day or, if you do it late in the day, overnight. Just keep both phones on till it's done so you don't miss any calls. >>> lose the number and cannot port it. A word about your contract: >>> Call ATT and confirm that they agree that the contract is up. They [quoted text clipped - 15 lines] > > If you don't want to call then f.ck off, Lazy/Shy Bastard.  SignatureWhen I first heard word that Jerry Falwell — evangelist, activist, chubby scoundrel — had breathed his last at the age of 73, I yipped with the delight of a kid eating ice cream. It was one of those rare moments in life where everything aligns, fits, and joins in perfect harmony; >> Porting your number to the new carrier is the best and easiest way to do >> terminate if your contract is up. If you terminate first you lose the [quoted text clipped - 14 lines] >the contract I had expired. Besides, I know if I contact them, >they will pester me to sign another contract, which I want to avoid. Just how hard is it for you to say "No!"? > >They keep sending me junk mail offering cheap free cell phones that > >come with a contract. So, my guess is they know that > >the contract I had expired. Besides, I know if I contact them, > >they will pester me to sign another contract, which I want to avoid. > > Just how hard is it for you to say "No!"? It's people like him who keep the vacation timeshare business alive. Jesus Christ. And to think he's allowed to vote. And drive a car. > In article <47l2g3thu0egbu9do7jgj0f8047s77v...@4ax.com>, > [quoted text clipped - 8 lines] > > Jesus Christ. And to think he's allowed to vote. And drive a car. Its not just about being able to say "No!" Any time you get CS on the phone you risk a good chance of your account getting messed up. I've just recently read on these NGs, people getting theier contracts extended, phone numbers changed, Services cancelled ("Why in the world would I tell you to cancel my unlimited data plan"), all kinds of messy stuff. The more often you can keep your account off of CS reps' computer screens the better. Regards, trwww > > > Just how hard is it for you to say "No!"? > > [quoted text clipped - 3 lines] > > Its not just about being able to say "No!" yes it is. Good God. > Any time you get CS on the phone you risk a good chance of your > account getting messed up. Bullshit. >> In article <47l2g3thu0egbu9do7jgj0f8047s77v...@4ax.com>, >> [quoted text clipped - 16 lines] >Services cancelled ("Why in the world would I tell you to cancel my >unlimited data plan"), all kinds of messy stuff. Please point me to an instance where any of this happened by simply asking, "When is my contract expiration date?" >The more often you can keep your account off of CS reps' computer >screens the better. So, that is supposed to be some valid excuse to not call CS to confirm your contract is indeed up before porting your number? Or is it better to assume it is and risk fighting over an ETF? > They keep sending me junk mail offering cheap free cell phones that > come with a contract. So, my guess is they know that > the contract I had expired. Besides, I know if I contact them, > they will pester me to sign another contract, which I want to avoid. I terminated Cingular service last year. They asked why, I told them the coverage wasn't good, they made some effort to change my mind, but not enough to be annoying. When the answer was still No, they handled it with no delays or problems. > They keep sending me junk mail offering cheap free cell phones that > come with a contract. So, my guess is they know that > the contract I had expired. That junk mail means nothing. I get the same thing, and all of my phones are under contract. I love it when people ask for advice and then argue with the suggestions. Cell phone contracts are not about what seems reasonable to you, they are about the details, the fine print, etc. Why did you ask what's the best way to terminate and then answer the first suggestion with *your assumptions*. I listen to a consumer affairs radio show every day. Guess how many gouged consumers tell the host what they assumed was the case while describing how they were gouged by some company. Gotta love the internet. SignatureScott >> Porting your number to the new carrier is the best and easiest way to do >> terminate if your contract is up. If you terminate first you lose the [quoted text clipped - 14 lines] > the contract I had expired. Besides, I know if I contact them, > they will pester me to sign another contract, which I want to avoid. > What's the best way to terminate service with > AT&T Wireless (contract ended long ago)? And, > how long does it take? Will porting/transferring > my existing cellular phone number be sufficient to > terminate service? Yes. If you are going to a different provider and plan to move your phone number over, the simple act of doing so will de facto and automatically cancel your account with the previous provider. > What's the best way to terminate service with > AT&T Wireless (contract ended long ago)? And, > how long does it take? Will porting/transferring > my existing cellular phone number be sufficient to > terminate service? Or, do I have to > contact AT&T Wireless directly? FYI, AT&T/Cingular has no vacation leave policy and I was out of the country in January and Feb and paid $100 for nothing. Then I was to be out of the country August & Sept, so I again called them. Still no leave policy. So I told them to cancel my account (contract had expired a year ago). They said if I wanted to again sign up for AT&T I would lose my phone number, I asked how long it would be obtainable and was told 2 months. I returned in 6 weeks, visited an Cingular sales office and was told it was gone. So I went across the street and bought a prepaid T-Mobile card, could not port the old number over, and so far am quite happy and it's only 1/2 the cost for the amount of in-country phone use I make (about 250 minutes a month which works out to 20¢/min). Miles |
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