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Cellular Phone Forum / Providers / ATT Wireless / October 2003ATTWS pulls Bait and Switch on MPx200 orders
About a hundred of us took advantage of ordering the new Motorola MPx200 phone when it was on the ATTWS web site for $0 with any plan. Now ATTWS is suddenly canceling the orders now the phone is shipping. This would have been fine a month ago, but waiting this long to do it is a mistake. The web customer support folks now say the phone is not free it's $299. That folks is the definition of bait and switch. You can't string customers out for a month never stating that there was a mistake and now offer the same product at a higher price. Since today these orders are in a holding pattern until ATTWS decides what to do. The good news for those that ordered is the fact that at least one of these was filled. If one was filled then they all need to be otherwise it seems like fraud to me. I'm lucky that I work with the person that got the phone for $0 because the web order support people would never tell you this and will call you a lair. If it wasn't for some of the caring support folks at the 877-877-6420 (the Reno location specifically) then I would have given up days ago and stayed with Sprintpcs. Dan I got mine today...what an awesome phone. I am still finding things that it does. It is cool. I cannot wait to see what the actual talk time is...that will be the true measure. Anyone know where to locate accessories for the phone? > About a hundred of us took advantage of ordering the new Motorola > MPx200 phone when it was on the ATTWS web site for $0 with any plan. [quoted text clipped - 17 lines] > > Dan Ah you bastard. Was yours free? That would be a 9 for accessories. I would expect things to start showing up pretty quick though. > I got mine today...what an awesome phone. I am still finding things that it > does. It is cool. I cannot wait to see what the actual talk time is...that [quoted text clipped - 23 lines] > > > > Dan No, mine was not free. I bought it at CompUSA for $199. The AT&T store actually sent me there because he did not have any, and they would have been $299 in the ATTWS store. Go figure? The CompUSA guy did not even know they had them, his computer indicated that they had 6, so he went and pulled one out of "unpacked" boxes. Apparently, their sale of these starts today...he just gave me one a day early. > Ah you bastard. Was yours free? > [quoted text clipped - 28 lines] > > > > > > Dan I know you are upset that you were unable to capatilize on an honest mistake, but running around yelling Bait and Switch is a little rediculous. Its a mistake. its not even close to Bait and Switch. Its a friggin mistake. You honestly think that a bunch of people got together at some big meeting at ATTWS and said "OK, Heres the Plan. We put the MPx200 on the website at a cost of $0. Then after a day or two, we correct it to the right amount, and screw almost 100 people into taking a NOKIAPromo phone instead!! Whatta ya think? Yeah baby!! High Fives All the way around!! Think of how many people will be pissed AND NOT GO THROUGH WITH IT!!! Get with the program. Your out $0 dollars. You wasted some of your valuable time punching numbers into your computer. Get over it. By the way, to save you from embaressing yourself next time. Here is Bait and Switch,. They run an ad in the local paper. The CellMaster 250 is $19. You call and say , Hey is that Cellmaster 250 REALLY $19?" "Yes Sir let me get your info, Ill run your credit and come on down and get it" says Fast Frank. You walk through the door, got your best Lime Green Leisure On ready to get yourself into that new CellMaster. Fast Frank greets you at the door. "Sir I got the CellMasters over here, but I gotta tell ya this is the 3rd return Ive had in 12 hours. The cases are all plastic and the SEND buttons all keep falling off. For only $50 more I have the new Taiwan Talker and I gotta say, that phone kicks butt. And because you made the right move, Ill throw in a special ANTI RADIATION sticker. That way the BETA RAYS wont fry tyour brains. OK? Great lets do it.... By the way, that is the coolest suit. Where did ya get that? That, is Bait and Switch. > About a hundred of us took advantage of ordering the new Motorola > MPx200 phone when it was on the ATTWS web site for $0 with any plan. [quoted text clipped - 17 lines] > > Dan Sounds like your pussy hurts because you didn't get in on the offer or your're the dumb a.s that sets up the ATTWS web site. Either one your correct in stating I'm still out $0. > I know you are upset that you were unable to capatilize on an honest > mistake, but running around yelling Bait and Switch is a little rediculous. [quoted text clipped - 44 lines] > > > > Dan Doesn't matter to me. I want the phone I just go buy one. For me obtaining quality equipment isn't dependant on someone making a mistake and me holding my breath and trying to capitalize on it. Your the same guy who would see a new Cadillac listed in the paper for $10.00 and be down their screaming "I want my lawyer" when they wont give it to ya. BTW have you noticed your SOLO on this little Rant? Maybe the other guys are smart enough not to let it be known they really believed that a brand new, just released phone going EVERYWHERE else for $300 WITH AN ACTIVATION was gonna come to them for free, and when it didn't realized it was a mistake and took it like an adult. Or maybe that's the problem. We aren't dealing with an adult?. LOL Keep on plugging Benny, maybe you can win PICK 3 next week and get a NOKIA. LOL Or, don't forget, the Holidays are coming, maybe Santa will bring ya one? > Sounds like your pussy hurts because you didn't get in on the offer or > your're the dumb a.s that sets up the ATTWS web site. Either one your [quoted text clipped - 48 lines] > > > > > > Dan >I know you are upset that you were unable to capatilize on an honest >mistake, but running around yelling Bait and Switch is a little rediculous. >Its a mistake. its not even close to Bait and Switch. Its a friggin mistake. The way an honest company atones for an honest mistake is to honor the terms as originally presented when they accepted the customer's order. The way a sleazeball company deals with a mistake is to say "tough sh.t" to its customers and refuse to accept responsibility for its error.  SignatureProud to be a wreckless driver! > About a hundred of us took advantage of ordering the new Motorola > MPx200 phone when it was on the ATTWS web site for $0 with any plan. > Now ATTWS is suddenly canceling the orders now the phone is shipping. > This would have been fine a month ago, but waiting this long to do it > is a mistake. The web customer support folks now say the phone is not > free it's $299. That folks is the definition of bait and switch. No it isn't. It's not "bait and switch" if they are selling you the same phone. This would be more like false advertising (if they knowingly priced it at $0 but never intended to sell it for that), or maybe there is a more detailed term to indicate that they are refusing to honor a price because they changed their mind afterwards (although the law probably doesn't care which way it happened). It sure isn't baiting and switching of there was no switching done. Maybe baiting and screwing. |
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