It could be on an area-by-area basis. It's quite conceivable that they
are using ANI to locate the "source" of a call and routing based on that
information.

 Joel

As of 11-15-2003 5pm CST my local AT&T corporate store could not do
GSM activations/migrations.  So i think the origional poster is
correct, problems were still being had as recent as yesterday (sat).

Here's the scoop:

They can, but there is a huge backlog and their system keeps going down
"for maintenance" periodically.

I purchased a phone on 11/4, received it on 11/11, and couldn't
activate it until this past weekend.  Each time I called, they were
down "in order to improve their service and customer support".
Eventually, the message changed from "call back later <click>" to "at
this time, we cannot activate anything... please hold."  When I got
through to an agent, he said that the systems were again down but that
they now have an entire department setup to call people back for their
activations and they aren't taking any inbound calls so as soon as its
up again, someone will call me withing 72 hours (he said business hours
which translates to almost two weeks but I think he meant 3 days).

Anyway, they called me back about 3 hours later that day (Saturday) and
got it switched over.  The GSM phone was actively working within 5
minutes of disconnecting the callback.

So, those who say it is up, you are correct.

For those who say that they still can't get through, you are correct.

For those who say that they get through but they were told to try again
tomorrow, you are correct.

Just keep trying.  I'm glad my switch was just for an upgrade to GSM
from TDMA.  I feel bad for those of you waiting to activate replacement
phones.

Ken Linger