I bought one of these CDMA phones yesterday at a Telstra Shop, and
have some problems with the supplied PCLink software.

If anyone here can help, or point me to place where I might be able to
get help, I would be most grateful.

The problem is that I cannot get the PCLink 1.0 software to
communicate with the phone. When I fire up PCLink it asks me if I have
connected the phone to a COM port.

The phone itself responds with the message of "USB connected". Also
the modem driver seems to be working, as when I query the Samsung
modem driver, it responds.

The PCLink software seems very slow to respond to any input,
especially in the config menu. I cannot change any configuration
setting in this menu.

I tried the software on a similar PC to mine, running XP, and the
result was the same, so I don't think it's the PC.

Telstra put me on to Samsung technical support, who, after a 30 min
wait told me via a voice recorded message, that they couldn't take my
call, but if I wished I could leave a message and they would call me
back.  (Yeah.. right!).

I was then informed that the technical support mailbox was full, and
that I couldn't leave a message even if I wanted to.

This model doesn't appear to be listed on Samsung's website.

Anyone have any helpful suggestions?

TIA