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Cellular Phone Forum / Country Specific / Australian Group / March 2004

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Recall of some Sony Ericsson chargers

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Mal - 04 Mar 2004 09:58 GMT
http://www.sonyericsson.com/au/spg.jsp?template=prod_recall

Sony Ericsson Mobile Phone Charger
Made in Thailand by Delta
Sony Ericsson has identified a potential fault in its Australian 2-pin
mobile phone chargers, provided with some Sony Ericsson products, and
also sold as a separate accessory.

This potential fault may cause the plastic casing to open up and expose
the electronics of the charger, creating a possible hazard to the user.
It may also cause a disruption to power supply.

It is important to note that only very few Sony Ericsson chargers may be
affected and subject to the recall. The charger being recalled is
manufactured in Thailand by Delta, an external supplier. Only those
chargers in Australia marked "Made in Thailand by Delta" with the
identification number "BML 162 099/4 R1A" are potentially affected.

We are offering customers with these chargers a free replacement. Should
you have one of these chargers in your possession we advise you to:

  1. Stop using the charger immediately. If currently in use, switch
the power off at the electrical socket and remove the charger
  2. Call our Customer Care Centre on 1300 132 183, or visit any Sony
Ericsson Service Centre for your free replacement.

Sony Ericsson is currently working with relevant Government authorities,
major network carriers and Sony Ericsson resellers to address this
issue.

All shipments of the charger being replaced have been stopped by Sony
Ericsson and a full investigation in conjunction with the manufacturer
of the charger (Delta in Thailand) is being conducted.

At Sony Ericsson, product quality and safety is the highest priority and
the company offers its sincere apologies to all customers for any
inconvenience caused.
shakewell - 05 Mar 2004 04:14 GMT
"Mal" <Mal_Murray@Hotmail.com> wrote >
http://www.sonyericsson.com/au/spg.jsp?template=prod_recall
> Sony Ericsson Mobile Phone Charger
> Made in Thailand by Delta
> Sony Ericsson has identified a potential fault in its Australian 2-pin
> mobile phone chargers, provided with some Sony Ericsson products, and
> also sold as a separate accessory.

Yeh, I just received an SMS from 'SEMC' that said:

"Do Not Use Sony Ericsson charger marked Made in Thailand by Delta. Call
1300132183 from fixed phone to exchange charger."

I like the fact that they (somehow) notified me on my phone. Fortunately,
both my chargers say 'Made in Chine by Astec'.

F=_
--
People that worry about the past are still living there.
Alan Cunningham - 05 Mar 2004 06:52 GMT
The one that come with my t610 is made in china by salcomp.

> http://www.sonyericsson.com/au/spg.jsp?template=prod_recall
> > Sony Ericsson Mobile Phone Charger
[quoted text clipped - 14 lines]
> --
> People that worry about the past are still living there.
Mal - 05 Mar 2004 07:39 GMT
> "Mal" <Mal_Murray@Hotmail.com> wrote >
> http://www.sonyericsson.com/au/spg.jsp?template=prod_recall
[quoted text clipped - 11 lines]
> I like the fact that they (somehow) notified me on my phone. Fortunately,
> both my chargers say 'Made in Chine by Astec'.

It's a carrier thing.

Optus sent their messages to people who have bought SE phones recently
from them yesterday, with Telstra doing it today. Not sure when/if Voda
is going to do the same.

It is good to see co-operation happening to get these out of the power
points and back to SE.
 
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