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Cellular Phone Forum / Country Specific / Australian Group / April 2004

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Mobiles in NZ - owned but not used

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Giles - 19 Apr 2004 04:33 GMT
Interesting article on use of mobiles in New Zealand - apparently the
Kiwis have more mobile market penetration than Australians, but use
them half as much.

And apparently they pay $40/month fixed-line rental (about A$35), and
get unlimited 'local' calls.

---
http://www.computerworld.co.nz/cw.nsf/0/661A5CEE1B234C4DCC256E760080BDBE?OpenDocument

Mobiles aplenty but they're not ringing
Paul Brislen, Auckland
19 April 2004

Hands up all of you who don't have a cellphone. Both of you, see me
after class.

IDC has just released a report looking at the New Zealand cellular
market and it seems we're pretty much at saturation point. By 2008
around 82% of the population will have a phone and that will be that.

But there's a catch, of course. Here in New Zealand we all have the
beasts but we don't use them terribly much. On top of that, most of
those cellphones are on the prepay service rather than contract or
post-pay. New Zealand has a higher percentage of prepay services than
any other country IDC looked at (among them the UK, Hong Kong and
Australia). Prepay customers, according to IDC, spend on average five
times less than their post-pay counterparts.

Another analyst, Australian-based Paul Budde, earlier this month
claimed that only 7% of New Zealand's phone calls go via the mobile
networks, compared with more than 50% of calls in places like the US
and Scandinavia. Even Australia has double New Zealand's rate of
mobile usage with less market penetration.

So why is this? If we're all carrying the damned things, why aren't we
using them?

There have to be two reasons. First, local calls on land lines are
free, and it's hard to compete with a free service. They're not really
free, of course; you pay your $40 a month to Telecom for the privilege
of as many local calls as you want. Also "local" varies from place to
place. I have a free local calling area of at least half a million
people; your mileage may vary. Cellphone companies offer contract
deals that give users so many free minutes each month, but when you're
offering 100 minutes versus unlimited minutes it starts to look a bit
silly.

Then, of course, there are the call termination charges that TUANZ has
been so vocal about. These are the charges the phone companies slap on
each other for terminating calls on their networks. It's said they're
artificially high and kept that way so as to keep the cash flowing
between the two. A US Trade Representatives Office report that came
out this month lambasts New Zealand and several other countries,
including Australia, China and Korea, for having high termination
charges. However, as Vodafone tells me, the Americans aren't comparing
apples with apples. Over there, you pay to receive a call, meaning the
network providers get half their money from a source that's simply not
available to operators in the rest of the world. Of course New Zealand
and Australian termination charges look high -- they're double what
the Americans charge.

Telecom argues that neither its mobile division nor Vodafone have yet
made a huge return on their enormous investments in New Zealand and
that, despite finally being profitable, it'll be years before that
happens. So for unbundling, Telecom argues competition between
networks is the only way forward.

All of which makes it fascinating to see what happens when the
third-generation networks on the drawing board become reality.
Vodafone is close to signing a partner to build its 3G network and
TelstraClear is also talking about building one. But does the country
need three new cellphone networks when we don't make much use of the
ones we've got?
Ken Taylor - 19 Apr 2004 04:40 GMT
> Interesting article on use of mobiles in New Zealand - apparently the
> Kiwis have more mobile market penetration than Australians, but use
[quoted text clipped - 4 lines]
>
> ---

http://www.computerworld.co.nz/cw.nsf/0/661A5CEE1B234C4DCC256E760080BDBE?OpenDocument

The vital thing is the distortions caused by the 'free' local calls. As
mentioned in the article, you pay for these with exorbitant line rentals,
and the free call mandate also causes the distinct lack of competition and
investment in the local loop. Much of the country has terrible quality lines
and will never have broadband, nor will they see any options too damn soon
to Telecom NZ.

Ken
Giles - 19 Apr 2004 10:30 GMT
> > And apparently they pay $40/month fixed-line rental (about A$35), and
> > get unlimited 'local' calls.
[quoted text clipped - 5 lines]
> and will never have broadband, nor will they see any options too damn soon
> to Telecom NZ.

Thanks for the Inzid insight, Ken.

The interesting thing from the Australian perspective is that A$35 for line
rental is already a reality - in fact it's cheap for SME line rental.
High-value residential lines have the option for rental around this amount,
and basic access lines will hover around this level mid-next year.

Also, Optus toyed with 'unlimited' local call plans (for calls made from
their HFC cable) in 2000 for $35 extra in 2000.  They were forced to
withdraw the offer for new customers after the ACCC stepped in, as the offer
was only deemed 'reasonable use' for up to 500 calls.
http://www.optus.com.au/Vign/ViewMgmt/display/0,2627,1031_29552-3_31346--View_30
3,00.html

Charlie Wong - 19 Apr 2004 11:41 GMT
>Also, Optus toyed with 'unlimited' local call plans (for calls made from
>their HFC cable) in 2000 for $35 extra in 2000.  They were forced to
>withdraw the offer for new customers after the ACCC stepped in, as the offer
>was only deemed 'reasonable use' for up to 500 calls.
>http://www.optus.com.au/Vign/ViewMgmt/display/0,2627,1031_29552-3_31346--View_30
3,00.html

Orange offered truly unlimited local calls from one of its suite of
plans where the plan amount was $100 or greater. Plan was
grandfathered as is Orange practice when new plans are introduced.
Michael - 22 Apr 2004 10:27 GMT
> Orange offered truly unlimited local calls from one of its suite of
> plans where the plan amount was $100 or greater. Plan was
> grandfathered as is Orange practice when new plans are introduced.

As is pretty much any carrier/SPs arrangements
Rod Speed - 19 Apr 2004 19:29 GMT
> > > And apparently they pay $40/month fixed-line rental (about A$35), and
> > > get unlimited 'local' calls.
[quoted text clipped - 8 lines]
>
> Thanks for the Inzid insight, Ken.

> The interesting thing from the Australian perspective
> is that A$35 for line rental is already a reality

Not for residential lines it aint.

> - in fact it's cheap for SME line rental.

Irrelevant.

> High-value residential lines have the option for rental around this amount,

Bullshit.

> and basic access lines will hover around this level mid-next year.

Bullshit. And if you care about the line rent, its quite a bit cheaper than that.

> Also, Optus toyed with 'unlimited' local call plans (for calls made from
> their HFC cable) in 2000 for $35 extra in 2000.  They were forced to
> withdraw the offer for new customers after the ACCC stepped in, as
> the offer was only deemed 'reasonable use' for up to 500 calls.

Bullshit, they changed that themselves. The only thing that the ACCC
forced was that customers who had signed up for that unlimited local
calls offer who had that ripped from under them BY OPTUS, got to
decide if they wanted to get out of their contract with Optus when
the rugged was ripped from under them so obscenely.

> http://www.optus.com.au/Vign/ViewMgmt/display/0,2627,1031_29552-3_31346--View_30
3,00.html
Giles - 19 Apr 2004 23:24 GMT
> > High-value residential lines have the option for rental around this amount,
>> Bullshit.
Telstra HomeLine Advanced charges $33
Optus 15c local call plan charges $33.50

> > and basic access lines will hover around this level mid-next year.
> Bullshit.
Why not?  If Telstra has the mandate to do it, why wouldn't it?

> And if you care about the line rent, its quite a bit cheaper than that.
No question that there's a cheaper offer.  But the fact is, the majority of
subscribers have never heard of communic8 Pre-Paid Home.

> > Also, Optus toyed with 'unlimited' local call plans (for calls made from
> > their HFC cable) in 2000 for $35 extra in 2000.  They were forced to
> > withdraw the offer ...
> Bullshit, they changed that themselves.
Sorry, you're right - Optus introduced their 'Fair Go local' policy 2 months
after launch.  It admitted claiming 'unlimited calls' was misleading.  Six
months after launch, the 'unlimited calls' offer expired, but customers had
been made to sign 12-month contracts.  So Optus agreed with the ACCC to
extend the offer to existing customers for another year.

The whole point was to show that Optus considered 'unlimited local calls' to
be unsustainable.
Rod Speed - 20 Apr 2004 01:22 GMT
>>> High-value residential lines have the option for rental around this amount,

>>> Bullshit.

> Telstra HomeLine Advanced charges $33

Utterly bogus. HomeLine Complete is only $23.50

> Optus 15c local call plan charges $33.50

Utterly bogus. Thats not a line rent.

>>> and basic access lines will hover around this level mid-next year.

>> Bullshit.

> Why not?  If Telstra has the mandate to do it,

It doesnt.

> why wouldn't it?

Because the ACCC wont allow it.

>> And if you care about the line rent, its quite a bit cheaper than that.

> No question that there's a cheaper offer.

MUCH cheaper than that stupid $33 figure. Try $17.50, HALF the price.

> But the fact is, the majority of subscribers
> have never heard of communic8 Pre-Paid Home.

I wasnt even including that.
Michael - 22 Apr 2004 10:27 GMT
> > Interesting article on use of mobiles in New Zealand - apparently the
> > Kiwis have more mobile market penetration than Australians, but use
> > them half as much.

And have much less competition
Bob Is Not My Uncle - 24 Apr 2004 05:05 GMT
>>Interesting article on use of mobiles in New Zealand - apparently the
>>Kiwis have more mobile market penetration than Australians, but use
[quoted text clipped - 15 lines]
>
> Ken

gee

add telstra $28 fee, and $5.50 for CID, and $5.50 for messagebank and
yor already paying more than NZ for ZERO CALLS.

If you live 5000ft up near a mountain, you'll never get broadband,
besides the sheep keep eating the phone lines ;)

NZ is smallish, so maybe it would be cheaper to really wire up a
wireless broadband with nodes every 2-4km in a grid. Maybe in 2-5 years
time. Maybe small local ISP can do it once technology gets ultra cheap
and they can place 'cell towers' on farms and give the farmer free
Net/IP-Phone calls.
 
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