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Cellular Phone Forum / Country Specific / Australian Group / June 2004T610 Vodafone Live! Whats this garbage?
Hi, Just purchased a SE T610 from Vodafone last week and didn't realise that its been butchered with Vodafone Icons and crap... Talk about misleading.... Anyway, I know this has been discussed to death on all the forums but I can't find anywhere that will flash the firmware on my T610 to generic SE software. I spoke with the service people at CarTel in Southport today and they said it can't be done. They have tried once before and it stuffed the phone. Any ideas? I live on the Gold Coast so somewhere close by would be preferable. I've also been in contact with Vodafone over this matter and they will not refund me. (I purchased it on an Easy Pay Plan which makes matters worse... a separate finance company handles that I think, like AJC) They will not exchange it either or swap it for an unbranded T610. So I've put in a formal complaint with the Office Fair Trading and the ITO. I feel that Vodafone are duping people into buying these phones without advertising the fact that they modify the software. When I purchased the phone, I was handed a standard SE T610 brochure to look over and a phone to hold in my hand and look at (It had no battery in it so I didn't know what I was in for once I turned it on at home....). Anyway, the brochure has clear pictures of a standard SE T610 with nice colourful menus. The phone I was handed in the shop had Vodafone Icons on the front and back of the cover which I could live with but nowhere in sight was there any advertising of the fact that they completely modify the Firmware to display their advertising when you switch the phone on. The guys at the Office of Fair Trading were quite surprised to hear about my complaint and were of the opinion that I had quite a good case if Vodafone cant prove that they are not cheating their customers. Well, that's my rant, got some steam off. Any help with replacing the firmware would be greatly appreciated. And also, anyone else that feels the way I do, please make your complaints heard through the proper channels. Cheers, Troy. > didn't realise that its been butchered with Vodafone Icons and crap Ok, having recently gone through a Vodafone branded T610 myself, I know what you mean. I didn't like all the Vodafone sh.t mainly because I was never going to use it on the Vodafone network, and paid full price for it (I didn't buy a connection of any sort at the time), I didn't see why they should have their branding everywhere. Although mine suffered bad reception (http://users.northnet.com.au/~bbbcb/phones.jpg) and I got a refund (it was part of a longer running issue) before I really used it much , I was planning to take this up with them as well. As far as getting generic firmware installed goes, it is possible, but I would be very worried about my warranty being invalid afterwards. I asked Sony Ericsson directly, as well as ringing one of their repair shops, who both told me that it can be done but it's "policy" not to do it because Vodafone licence their "customised" (!) firmware for these branded phones, or some such crap. It it was me in this situation (and it could easily have been recently) I would follow through with the DFT complaint and see if you can get a generic T610 or a refund. If you do get a refund, I would then go into a Dick Smith shop where you can buy a non-branded T610 for less money than Vodafone are selling them for anyway. I paid $399 outright for the Vodafone T610, but was very surprised yesterday when I discovered that Dick Smith are selling non-branded T610's outright for $349 I think it was. > Dick Smith are selling non-branded T610's outright for $349 I think it was. Might actually be $379, but whatever it is, it's less than Vodafone's $399 price anyway. Thanks Brendon, Yeah its a worry losing my warranty but I'm willing to take the risk if there are no other avenues I can take. I will leave that as a last resort though... Cheers, Troy. > > didn't realise that its been butchered with Vodafone Icons and crap > [quoted text clipped - 25 lines] > yesterday when I discovered that Dick Smith are selling non-branded T610's > outright for $349 I think it was. > > didn't realise that its been butchered with Vodafone Icons and crap > [quoted text clipped - 25 lines] > yesterday when I discovered that Dick Smith are selling non-branded T610's > outright for $349 I think it was. $349 ??? > $349 ??? Actually change that, I double checked when I was going past today, it's $337. i heard you can take em to a SE service centre and get them to put the latest generic firmware version on it. Might cost you around $30+ though. Closest is prolly Brisbane. > Hi, > [quoted text clipped - 49 lines] > > Troy. Thanks Alan, I tried the SE centre in Southport today with no luck. I will call the Brisbane mob in the morning. Troy. > i heard you can take em to a SE service centre and get them > to put the latest generic firmware version on it. Might cost [quoted text clipped - 64 lines] > > > > Troy. > I tried the SE centre in Southport today with no luck. > I will call the Brisbane mob in the morning. I'd threaten Vodafone with the small claims system. They're pretty gung ho in BrizVegas and they will likely force Vodafone to provide a full refund and you can just get an unbutchered phone at Dick Smith. > > i heard you can take em to a SE service centre and get them > > to put the latest generic firmware version on it. Might cost [quoted text clipped - 69 lines] > > > > > > Troy. > I'd threaten Vodafone with the small claims system. > They're pretty gung ho in BrizVegas and they will > likely force Vodafone to provide a full refund and you > can just get an unbutchered phone at Dick Smith. I wouldn't quite say "gung ho" Rod, but you're right they certainly act on the behalf of the consumer who's been unfairly dudded - providing they aren't some "Pig ignorant fuckwit child" :-) Albinus. >> I'd threaten Vodafone with the small claims system. >> They're pretty gung ho in BrizVegas and they will >> likely force Vodafone to provide a full refund and you >> can just get an unbutchered phone at Dick Smith. > I wouldn't quite say "gung ho" Rod, but you're right they certainly > act on the behalf of the consumer who's been unfairly dudded And are pretty biased in favour of the consumer too. > - providing they aren't some "Pig ignorant fuckwit child" :-) They dont even know what that means. No shinybums do, stupid |-) > > I tried the SE centre in Southport today with no luck. > > I will call the Brisbane mob in the morning. [quoted text clipped - 3 lines] > likely force Vodafone to provide a full refund and you > can just get an unbutchered phone at Dick Smith. Incorrect. None of this will happen. I await the response from the OP. >> Electro <none@none.com> wrote >>> I tried the SE centre in Southport today with no luck. >>> I will call the Brisbane mob in the morning. >> I'd threaten Vodafone with the small claims system. >> They're pretty gung ho in BrizVegas and they will >> likely force Vodafone to provide a full refund and you >> can just get an unbutchered phone at Dick Smith. > Incorrect. None of this will happen. Not a f.cking clue, as always. > I await the response from the OP. You have always been, and always will be, completely and utterly irrelevant. You're just some stupid pig ignorant dunnychild. > >> Electro <none@none.com> wrote > [quoted text clipped - 16 lines] > > You're just some stupid pig ignorant dunnychild. And you are just a bitter and twisted old w.nking fart. All hail King Rod, bring it on. Some pathetic little fuckwit dunnychild desperately cowering behind and fooled absolutely no one at all. As always. Snip crap about uninformed purchaser . . . > So I've put in a formal complaint with the Office Fair Trading and the ITO. Under what grounds? > I feel that Vodafone > are duping people into buying these phones without advertising the fact that > they modify > the software. When I purchased the phone, I was handed a standard SE T610 Why do they need to inform you? > brochure to > look over and a phone to hold in my hand and look at (It had no battery in [quoted text clipped - 5 lines] > of the cover which > I could live with but nowhere in sight was there any advertising of the fact So you were happy with them modifying the hardware . . . > that they completely > modify the Firmware to display their advertising when you switch the phone > on. Oh but now you arent happy with them modifying the software . . . > The guys at the Office of Fair Trading were quite surprised to hear about my > complaint and were They thought you were a w.nker . . . I think you will find all the answers you need in my original post, just takes a little work from your brain to understand it.... give it a try! > Snip crap about uninformed purchaser . . . > [quoted text clipped - 36 lines] > > They thought you were a w.nker . . . > I think you will find all the answers you need in my original post, > just takes a little work from your brain to understand it.... give it a try! Expect a follow up from Michael in about a week...once he's had a chance to digest it all... Good luck with your complaint. >> So I've put in a formal complaint with >> the Office Fair Trading and the ITO. > Under what grounds? He listed them below, fool. >> I feel that Vodafone are duping people into buying these phones >> without advertising the fact that they modify the software. > Why do they need to inform you? Because the purchaser is entitled to know that he is getting a butchered phone, fool. >> When I purchased the phone, I was handed a standard SE T610 >> brochure to look over and a phone to hold in my hand and look at >> (It had no battery in it so I didn't know what I was in for once I >> turned it on at home....). Anyway, the brochure has clear >> pictures of a standard SE T610 with nice> colourful menus. >> The phone I was handed in the shop had Vodafone Icons >> on the front and back of the cover which I could live with > So you were happy with them modifying the hardware . . . Prepared to tolerate, actually... >> but nowhere in sight was there any advertising of >> the fact that they completely> modify the Firmware to >> display their advertising when you switch the phone on. > Oh but now you arent happy with them modifying the software . . . His choice, he is the customer. >> The guys at the Office of Fair Trading were quite >> surprised to hear about my complaint and were > They thought you were a w.nker . . . Obvious lie. > >> So I've put in a formal complaint with > >> the Office Fair Trading and the ITO. > > > Under what grounds? > > He listed them below, fool. No, he didnt > >> I feel that Vodafone are duping people into buying these phones > >> without advertising the fact that they modify the software. [quoted text clipped - 3 lines] > Because the purchaser is entitled to know > that he is getting a butchered phone, fool. Vodafone can argue quire simply its just customisation. Buying a mobile phone doesnt give you a right to a certain software version. > >> The phone I was handed in the shop had Vodafone Icons > >> on the front and back of the cover which I could live with > > > So you were happy with them modifying the hardware . . . > > Prepared to tolerate, actually... Good. You agree. > >> but nowhere in sight was there any advertising of > >> the fact that they completely> modify the Firmware to [quoted text clipped - 3 lines] > > His choice, he is the customer. You cant argue that you are happy with a slightly modified HARDWARE but NOT software (firmware) > >> The guys at the Office of Fair Trading were quite > >> surprised to hear about my complaint and were > > > They thought you were a w.nker . . . > > Obvious lie. >>>> So I've put in a formal complaint with >>>> the Office Fair Trading and the ITO. >>> Under what grounds? >> He listed them below, fool. > No, he didnt Obvious lie. >>>> I feel that Vodafone are duping people into buying these phones >>>> without advertising the fact that they modify the software. >>> Why do they need to inform you? >> Because the purchaser is entitled to know >> that he is getting a butchered phone, fool. > Vodafone can argue quire simply its just customisation. And the BrizVegas small claims system aint gunna buy that line, dunnychild. > Buying a mobile phone doesnt give you > a right to a certain software version. It does give you a right to an unbutchered phone if they dont tell you in advance that its been butchered, fuckwit. >>>> The phone I was handed in the shop had Vodafone Icons >>>> on the front and back of the cover which I could live with >>> So you were happy with them modifying the hardware . . . >> Prepared to tolerate, actually... > Good. You agree. Obvious lie. >>>> but nowhere in sight was there any advertising of >>>> the fact that they completely> modify the Firmware to >>>> display their advertising when you switch the phone on. >>> Oh but now you arent happy with them modifying the software . . . >> His choice, he is the customer. > You cant argue that you are happy with a slightly > modified HARDWARE but NOT software (firmware) Wrong. As always. The customer is legally entitled to know what he is paying for so he can decide if what he is paying for is what he wants, fuckwit. >>>> The guys at the Office of Fair Trading were quite >>>> surprised to hear about my complaint and were >>> They thought you were a w.nker . . . >> Obvious lie. > >>>> I feel that Vodafone are duping people into buying these phones > >>>> without advertising the fact that they modify the software. [quoted text clipped - 8 lines] > And the BrizVegas small claims system > aint gunna buy that line, dunnychild. I guarantee it will. Prove me wrong and Ill send you $100, Rod. > > Buying a mobile phone doesnt give you > > a right to a certain software version. > > It does give you a right to an unbutchered phone if they > dont tell you in advance that its been butchered, fuckwit. Once again, whats the definition of butchered? > >>>> The phone I was handed in the shop had Vodafone Icons > >>>> on the front and back of the cover which I could live with [quoted text clipped - 4 lines] > > > Good. You agree. > >>>> but nowhere in sight was there any advertising of > >>>> the fact that they completely> modify the Firmware to [quoted text clipped - 3 lines] > > >> His choice, he is the customer. No, he doesnt get to choose to be illogical, and have his own way Stamping your foot and making a fist doesnt work in the real world. Baby gets nothing > > You cant argue that you are happy with a slightly > > modified HARDWARE but NOT software (firmware) > > Wrong. As always. And your argument is? > The customer is legally entitled to know what he is paying for so > he can decide if what he is paying for is what he wants, fuckwit. He did know what he was paying for. A phone. And he got it. It works. > >>>> The guys at the Office of Fair Trading were quite > >>>> surprised to hear about my complaint and were > > >>> They thought you were a w.nker . . . > > >> Obvious lie. They were clearly chuckling their guts off while on mute. >>>>>> I feel that Vodafone are duping people into buying these phones >>>>>> without advertising the fact that they modify the software. >>>>> Why do they need to inform you? >>>> Because the purchaser is entitled to know >>>> that he is getting a butchered phone, fool. >>> Vodafone can argue quite simply its just customisation. >> And the BrizVegas small claims system >> aint gunna buy that line, dunnychild. > I guarantee it will. You aint in any position to 'guarantee' a damned thing, fuckwit dunnychild. > Prove me wrong Even a fuckwit dunnychild should be able to grasp that I cant do that since its not my phone, fuckwit dunnychild. > and Ill send you $100, Rod. >>> Buying a mobile phone doesnt give you >>> a right to a certain software version. >> It does give you a right to an unbutchered phone if they >> dont tell you in advance that its been butchered, fuckwit. > Once again, whats the definition of butchered? Irrelevant to what that law requires, fuckwit dunnychild. >>>>>> The phone I was handed in the shop had Vodafone Icons >>>>>> on the front and back of the cover which I could live with >>>>> So you were happy with them modifying the hardware . . . >>>> Prepared to tolerate, actually... >>> Good. You agree. Pathetic,, really. >>>>>> but nowhere in sight was there any advertising of >>>>>> the fact that they completely> modify the Firmware to >>>>>> display their advertising when you switch the phone on. >>>>> Oh but now you arent happy with them modifying the software . . . >>>> His choice, he is the customer. > No, Yep. > he doesnt get to choose to be illogical, Nothing 'illogical' about them having to spell out what the customer is actually buying, pig ignorant fuckwit dunnychild. There might just be a reason for that sort of detail being spelt out, pig ignorant fuckwit dunnychild. > and have his own way Thats the law, pig ignorant fuckwit dunnychild. Like it or lump it, pig ignorant fuckwit dunnychild. > Stamping your foot and making a fist doesnt work in the real world. Using the BrizVegas small claims system does tho, pig ignorant fuckwit dunnychild. > Baby gets nothing How odd that so many have got what the law requires using the BrizVegas small claims system, pig ignorant fuckwit dunnychild. And more than the law requires too, pig ignorant fuckwit dunnychild. >>> You cant argue that you are happy with a slightly >>> modified HARDWARE but NOT software (firmware) >> Wrong. As always. > And your argument is? Already spelt that out, pig ignorant fuckwit dunnychild. >> The customer is legally entitled to know what he is paying for so >> he can decide if what he is paying for is what he wants, fuckwit. > He did know what he was paying for. A phone. And he got it. It works. Not a f.cking clue, as always. >>>>>> The guys at the Office of Fair Trading were >>>>>> quite surprised to hear about my complaint and >>>>>> were of the opinion that I had quite a good case >>>>> They thought you were a w.nker . . . >>>> Obvious lie. > They were clearly chuckling their guts off while on mute. Obvious lie. just try and use the bluetooth function ! c what happens....... > Hi, > [quoted text clipped - 49 lines] > > Troy. Not sure what you mean?? I'm using it now with the HBH-35 headset. Works a Treat! > just try and use the bluetooth function ! c what happens....... > [quoted text clipped - 51 lines] > > > > Troy. try anything other than the headset? ie pda other non voda bluetooth handset? > Not sure what you mean?? I'm using it now with the HBH-35 headset. Works a > Treat! [quoted text clipped - 98 lines] >>> >>>Troy. |
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