WTF is Unison doing?

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Michael - 21 Oct 2004 22:28 GMT

After receiving a few Unison bills where they didnt give me by $5.50 because
they claimed u needed a $5 min spend, or some such truck, I just stopped
using the service

Today, 22/10, I got a bill from them, in credit.

I look and there are SMS calls from 21/7 and 22/7 on there ???
Theyve also given "email rebate: July" for $2.74 (dated 16/7)
and
"email bill rebate" for $2.75 dated 28/9/4

WTF is going on? Do you now just have to make some usage to get the rebate.

Mightily confused by their game and rules

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Rod Speed - 21 Oct 2004 23:51 GMT

> After receiving a few Unison bills where they didnt give me
> by $5.50 because they claimed u needed a $5 min spend,
> or some such truck, I just stopped using the service

So did I, but for other reasons. Voda coverage is sh.t inside
my house, tho viable outside. The credit on the ISIM will
expire in 6 months, so it makes sense to spend that instead.

> Today, 22/10, I got a bill from them, in credit.

> I look and there are SMS calls from 21/7 and 22/7 on there ???
> Theyve also given "email rebate: July" for $2.74 (dated 16/7)
> and "email bill rebate" for $2.75 dated 28/9/4

> WTF is going on?

What did the cost of the SMSs amount to ? They have said that
you will get those credits if the total spend is over $5.50 in the month.

> Do you now just have to make some usage to get the rebate.

They have stated that it needs to be over $5.50 in total.

I've just made a wasted call on mine, just to see
if only a small amount spent produces the credits.

I'd been planning to waste a tiny amount of the credit I
already have just so they dont do something stupid and
pull the plug on the sim because its not being used at all.

> Mightily confused by their game and rules

They're even more confused themselves |-)

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Michael - 22 Oct 2004 12:43 GMT

> > After receiving a few Unison bills where they didnt give me
> > by $5.50 because they claimed u needed a $5 min spend,
[quoted text clipped - 14 lines]
> What did the cost of the SMSs amount to ? They have said that
> you will get those credits if the total spend is over $5.50 in the month.

It was about seven SMS, $1.00 or something

> > Do you now just have to make some usage to get the rebate.
>
> They have stated that it needs to be over $5.50 in total.

It was just a dollar or so

> I've just made a wasted call on mine, just to see
> if only a small amount spent produces the credits.

Thanks Rod, I suspect it does.

> I'd been planning to waste a tiny amount of the credit I
> already have just so they dont do something stupid and
> pull the plug on the sim because its not being used at all.

Good idea, Rod.
I also found it alarming that it took them 4 months to bill usage.
Where's the WAV of the OneTel death march?

> > Mightily confused by their game and rules
>
> They're even more confused themselves |-)

I'm happy that the account is in credit this month.

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lee - 24 Oct 2004 12:38 GMT

I spent $11 and this month instead of crediting me with the email bill
rebate and the direct debit rebate I only got the email one. I can't be
bothered chasing this up. I'm going to take the sim card and SHOVE IT in a
draw somewhere. You never know from one month to the next where you stand.
Their online billing doesn't work so you never know how much you have spent
unless you keep track of it and it seems like it's pot luck each month
whether you get one or both rebates you are entitled to. I'll stick with my
Isim and Optus prepaid.

> After receiving a few Unison bills where they didnt give me by $5.50
> because
[quoted text clipped - 12 lines]
>
> Mightily confused by their game and rules

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