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Cellular Phone Forum / Country Specific / Australian Group / December 2004

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Vodaphoney?

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Ted F. - 23 Dec 2004 21:26 GMT
Anyone having this problem with Vodaphone?

Vodafone may face fines of $250,000 a day

Phone carrier Vodafone could face fines of up to $250,000 a day after
Australia's communications watchdog found it is not allowing mobile
phone users to switch providers quickly enough.

The Australian Communications Authority (ACA) requires mobile phone
companies to update a customer's number within three hours if they
change providers.

But the ACA found in some cases it was taking Vodafone several days.

Acting ACA chairman Bob Horton says it appears to be a problem with
the technology but a full investigation will also look at whether it
is deliberate.

"We're looking into that, whether there's any malicious or mischievous
activity going on or anti-competitive behaviour," he said.

"For instance, we will test the port-in against the port-out ratio so
that a company's not favouring itself."

Vodafone says it accepts there have been problems with transferring
some numbers and it is taking all the necessary steps to rectify the
situation.

http://www.abc.net.au/news/newsitems/200412/s1271399.htm

Ted F.
John Smith - 24 Dec 2004 00:09 GMT
All the reports from the various 'insiders' that work at Vodafone (they
hang out at whirlpool now and again), indicate that this isn't
malicious, and it is in fact their porting system having a hard time
keeping up with all the people porting too (and a lesser extent from)
Vodafone.

> Anyone having this problem with Vodaphone?
>
[quoted text clipped - 27 lines]
>
> Ted F.
Charlie Wong - 24 Dec 2004 00:43 GMT
>All the reports from the various 'insiders' that work at Vodafone (they
>hang out at whirlpool now and again), indicate that this isn't
>malicious, and it is in fact their porting system having a hard time
>keeping up with all the people porting too (and a lesser extent from)
>Vodafone.

Isn't the porting system something which Telstra commissioned and all
the carriers share?

I guess Vodafone is having problems with its internal practices.
Rod Speed - 24 Dec 2004 00:55 GMT
>> All the reports from the various 'insiders' that work at
>> Vodafone (they hang out at whirlpool now and again),
>> indicate that this isn't malicious, and it is in fact their
>> porting system having a hard time keeping up with all
>> the people porting too (and a lesser extent from) Vodafone.

> Isn't the porting system something which Telstra
> commissioned and all the carriers share?

Not in that sense.

> I guess Vodafone is having problems with its internal practices.

Or that its just plain rather f.cked.
Michael - 24 Dec 2004 05:44 GMT
> >All the reports from the various 'insiders' that work at Vodafone (they
> >hang out at whirlpool now and again), indicate that this isn't
[quoted text clipped - 4 lines]
> Isn't the porting system something which Telstra commissioned and all
> the carriers share?

Nope
a_dude - 24 Dec 2004 03:34 GMT
i've ported 5 numbers already in the past 2 weeks...

total turnaround for each port....2 hours max...

cheers ;)

> Anyone having this problem with Vodaphone?
>
[quoted text clipped - 27 lines]
>
> Ted F.
Michael - 24 Dec 2004 05:44 GMT
Their porting system is crap

> Anyone having this problem with Vodaphone?
>
[quoted text clipped - 27 lines]
>
> Ted F.
Jeremy Quirke - 24 Dec 2004 06:19 GMT
> Anyone having this problem with Vodaphone?
>
> Vodafone may face fines of $250,000 a day

About time; I recall one of my Vodafone port-outs taking 24 hours or so.
 
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