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Cellular Phone Forum / Country Specific / Australian Group / September 2005

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Granny Phone

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The Family - 19 Sep 2005 14:28 GMT
I'm looking for advice/recommendations for a phone to be used for emergency
purposes by an old lady who lives on her own.

She won't use one of those emergency services where you press a button
that's on a lanyard around your neck - she doesn't like "bothering" people,
especially if the emergency turns out to be not life-threatening.

She's agreed that a mobile phone where she can press one button to call a
relative (eg like Nokia's "hot buttons" where you press and hold down, say,
"2" and it then dials her daughter) is acceptable.

So, we're looking for a handset that's very simple, preferably with large
buttons.  The less complicated the better.  She won't need
WAP/MMS/Camera/iMode/3G/SMS/(add 10 more wizbang features here).  Large
enough so it's not easily lost, small enough to hang on a lanyard around her
neck is the go.  The only new-age feature that might be useful would be a
speakerphone facility that ACTUALLY WORKS.

I heard that Motorola is developing (has developed?) an almost feature-less
phone that specifically addresses this market but I don't think it's on the
market yet.

Suggestions, peoples?

I think I'm pretty much up to speed with plans, though not aware of any
plans that have a nil monthly access fee for new customers at present.  High
per-minute charges are OK (it's largely for emergency use) but a low monthly
access fee or a high number of prepaid months for minimal $$ is important.

Wine produced with the aid of milk products and traces may remain.
5c refund at collection depots when sold in SA.
Errors and omissions excepted.
Biodegradable.
Does not include tax or tip.
2.1 standard drinks.
Your mileage may vary.
Some contents may have settled in transit.
Use twice, then recycle.
No user-serviceable parts inside.
Flammable.
100% Australian owned and operated.
May contain traces of fruit or nuts.
Unlimited.
Terms and conditions apply.
If pain persists, see your doctor.
If pain continues to persist, see your lawyer.
Rod Speed - 19 Sep 2005 19:35 GMT
> I'm looking for advice/recommendations for a phone to be used for emergency
> purposes by an old lady who lives on her own.

> She won't use one of those emergency services where you press a button that's
> on a lanyard around your neck - she doesn't like "bothering" people,
> especially if the emergency turns out to be not life-threatening.

> She's agreed that a mobile phone where she can press one button to call a
> relative (eg like Nokia's "hot buttons" where you press and
> hold down, say, "2" and it then dials her daughter) is acceptable.

> So, we're looking for a handset that's very simple, preferably with
> large buttons.  The less complicated the better.  She won't need
> WAP/MMS/Camera/iMode/3G/SMS/(add 10 more wizbang features here). Large enough
> so it's not easily lost, small enough to hang on a lanyard around her neck is
> the go.

Those two criteria are mutually exclusive. Its not going to be small
enough to hang around the neck if its large enough to have large buttons.

Even say a Nokia 5110 is rather too large to hang around the neck.

> The only new-age feature that might be useful would be a speakerphone facility
> that ACTUALLY WORKS.

> I heard that Motorola is developing (has developed?) an almost feature-less
> phone that specifically addresses this market but I don't think it's on the
> market yet.

It is outside the country. Often called the dork phone in the wog lingo.

> Suggestions, peoples?

What do you propose to do about charging it ?

Not sure how viable it would be overall even with a nokia that
is small enough to hang around your neck. You'd have to lock
the keypad to ensure it doesnt call accidentally and the nokias
arent that ideal in that area for geriatrics, unlocking before
speed dialing might end up a bit hard to grasp, specially
once she starts to get worse than she currently is.

It was interesting to watch the gradual degradation of capability
with my dad, at one time he was quite capable of printing out his
order on the Mac, faxing it to the onsite restaurant for unit delivery,
but as he degraded it wasnt even possible to fax him a list because
you couldnt stop him picking the bloody phone up even if you rang
him before hand and told him that you were about to send a fax.

> I think I'm pretty much up to speed with plans, though not aware of any plans
> that have a nil monthly access fee for new customers at present.

There's still a few around, Southern Cross Mobile and Unison.

> High per-minute charges are OK (it's largely for emergency
> use) but a low monthly access fee or a high number of prepaid months for
> minimal $$ is important.

I'd go with southern cross myself, mainly because unison
is on vodafone and they charge more for paper bills etc.
Rod Speed - 19 Sep 2005 19:44 GMT
> The Family <someone@somewhere.com> wrote

>> I'm looking for advice/recommendations for a phone to be used for
>> emergency purposes by an old lady who lives on her own.

>> She won't use one of those emergency services where you press a
>> button that's on a lanyard around your neck - she doesn't like
[quoted text clipped - 28 lines]
>
> What do you propose to do about charging it ?

> Not sure how viable it would be overall even with a nokia that
> is small enough to hang around your neck. You'd have to lock
> the keypad to ensure it doesnt call accidentally and the nokias
> arent that ideal in that area for geriatrics, unlocking before
> speed dialing might end up a bit hard to grasp, specially
> once she starts to get worse than she currently is.

Guess one of the flip phones would fix that problem fine, and
unlikely that she'd stop being able to work out how to call using it.

> It was interesting to watch the gradual degradation of capability
> with my dad, at one time he was quite capable of printing out his
[quoted text clipped - 15 lines]
> I'd go with southern cross myself, mainly because unison
> is on vodafone and they charge more for paper bills etc.
jjcoolaus@yahoo.com.au - 20 Sep 2005 05:39 GMT
> > The Family <someone@somewhere.com> wrote
>
[quoted text clipped - 63 lines]
> > I'd go with southern cross myself, mainly because unison
> > is on vodafone and they charge more for paper bills etc.

An Ericsson T20 is perfect for this if your lucky enough to find one
second hand.  Flip phone with voice activated dialling that can be set
to activate when you open the flip - my father is completely blind and
it's easy for him to flip open the phone, say a name and have it dial
for him.  Similarly, calls can be answered using the active flip.
Michael - 25 Sep 2005 09:36 GMT
> > I'm looking for advice/recommendations for a phone to be used for emergency
> > purposes by an old lady who lives on her own.
[quoted text clipped - 56 lines]
> I'd go with southern cross myself, mainly because unison
> is on vodafone and they charge more for paper bills etc.

Plus the fact that Unison are dodgy.
kcoj - 19 Sep 2005 23:20 GMT
hi
check out Vodafone Simply

http://www.vodafone.com/article/0,3029,OPCO%253D40000%2526CATEGORY_ID%253D213%25
26MT_ID%253Dfa%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D258792,00.html
?

to be launched in AU before the end of year

> I'm looking for advice/recommendations for a phone to be used for emergency
> purposes by an old lady who lives on her own.
[quoted text clipped - 24 lines]
> per-minute charges are OK (it's largely for emergency use) but a low monthly
> access fee or a high number of prepaid months for minimal $$ is important.
Rod Speed - 20 Sep 2005 00:08 GMT
> check out Vodafone Simply

Too big to hang around your neck and while a speed
dial may have to be setup by someone else, its easier
to use when done elegantly like Nokia does it.

> http://www.vodafone.com/article/0,3029,OPCO%253D40000%2526CATEGORY_ID%253D213%25
26MT_ID%253Dfa%2526LANGUAGE_ID%253D0%2526CONTENT_ID%253D258792,00.html
?
>
[quoted text clipped - 29 lines]
>> use) but a low monthly access fee or a high number of prepaid months
>> for minimal $$ is important.
DJ! - 20 Sep 2005 11:34 GMT
>I'm looking for advice/recommendations for a phone to be used for emergency
>purposes by an old lady who lives on her own.

<SNIP>

I have taken *no* time to see if the following matches your needs, but
when I spotted "Granny Phone" in an RSS feed (gizmodo.com) earlier
today I had to take a look-see.....

<http://www.3g.co.uk/PR/Sept2005/1904.htm>

DJ! - OzDJ
OzDJ@clubduh.com
http://phlog.net/user/OzDJ
The Family - 20 Sep 2005 14:40 GMT
Interesting.  Particularly the "Safe Navi" capability that "makes it easy to
check where family members are at all times."  Presumably this is a network
feature that can remotely interrogate the phone.  Not yet offered in
Australia?

Pity it's 3G only.  The customer lives outside a capital city where there's
no 3G coverage as yet.

>>I'm looking for advice/recommendations for a phone to be used for
>>emergency
[quoted text clipped - 11 lines]
> OzDJ@clubduh.com
> http://phlog.net/user/OzDJ 
two bob - 20 Sep 2005 12:46 GMT
> I'm looking for advice/recommendations for a phone to be used for
> emergency purposes by an old lady who lives on her own.
>
> She won't use one of those emergency services where you press a button
> that's on a lanyard around your neck - she doesn't like "bothering"
> people, especially if the emergency turns out to be not life-threatening.

My mum was the same until she woke up in hospital. She now wears the button
around her neck, and presses the button near her phone twice a day. Nothing
like the real deal to bring people to their senses.

> She's agreed that a mobile phone where she can press one button to call a
> relative (eg like Nokia's "hot buttons" where you press and hold down,
[quoted text clipped - 36 lines]
> If pain persists, see your doctor.
> If pain continues to persist, see your lawyer.
The Family - 20 Sep 2005 14:42 GMT
> My mum was the same until she woke up in hospital. She now wears the
> button around her neck, and presses the button near her phone twice a day.
> Nothing like the real deal to bring people to their senses.

Does it work when she heads down the street?  (ie is it connected to the
mobile phone system or just a POTS box in the house?)
two bob - 21 Sep 2005 04:19 GMT
>> My mum was the same until she woke up in hospital. She now wears the
>> button around her neck, and presses the button near her phone twice a
>> day. Nothing like the real deal to bring people to their senses.
>
> Does it work when she heads down the street?  (ie is it connected to the
> mobile phone system or just a POTS box in the house?)

She's just got the direct line button, and a pendant which goes through the
btb alarm system. When she's out she has a mobile with quick dial numbers in
it.
Unkit - 21 Sep 2005 17:08 GMT
Seen any of the new Philips xeniums?
What you should do: Set the number you want for speed dial as the the
voice mail number.

Biggest advantage: Fits your requirements, battery lasts for 720 hours,
so no chance of forgetting to charge it.... Trust me, we have all been
there, and murphys law....

Biggest disadvantage:
VERY expensive, but isn't it worth it in the end?

Plan to go on:  Get an optus prepaid sim card.  If you have one
already, then set up an automatic me2u transfer each month through
optus zoo.  this will ensure the credit remains alive indefinately,
(optus gives you 1 month to use credit apparently, but currently it
extends validity by 6 months)  

Otherwise:  Go with Vodafone Prepaid (I very much dislike vodafone, but
they have a 365 day offer... which is perfect)

Alternatively, Recharge telstra sim card with 3 30 recharge cards, then
transfer the credit to somone else for cheaper through #100# which will
give you 2 years validity... or u could even leave the credit on there,
with telstra, each time u recharge, the validity EXTENDS by the
specified amount... My telstra sim says it expires sometime in 2010....

Hope that helps... Make sure u dont go stingy on a phone, it will be
worth it in the end.  As for the 3g comment earlier, contrary to
popular belief YOU CAN use a 2.5g sim card in a 3g phone.  (granted
that this makes it a waste of money,)

B.E.S.T CHEAP IDEA:
Get a 5110.
get a ultra light vibrating battery
Get a flip faceplate.
Set 5 as the emergency number.  If the phone gets dropped, 50% chances
state it will ring the emergency number, If the phone is squeezed
really tightly, it will ring the number.  

2nd Best Cheap Idea:
Get a Xenium 929,
set up voice dial,

Signature

Unkit

FreakyAye - 22 Sep 2005 02:55 GMT
does it have to hang around her neck? cause thats kind of unrealistic.
plus your granny mightnt like it

Signature

FreakyAye

The Family - 22 Sep 2005 06:57 GMT
> does it have to hang around her neck? cause thats kind of unrealistic.
> plus your granny mightnt like it

It's pretty normal for women to dangle things around their necks.
When she's in the garden, how else will she carry it without hassles?  Her
dresses don't have pockets.

So yeah, I'd prefer a phone that has an eyelet for the attachment of a
lanyard etc.
The Family - 22 Sep 2005 07:34 GMT
> Seen any of the new Philips xeniums?

No.

Is this a grey-market phone?

- I think Philips stopped using the "Xenium" tag a couple of years ago
- Phones have been removed from www.philips.com.au
- There's a range of Philips phones on www.philips.co.uk but none of them
are 'Xenium'
- There are no Philips-branded phones for sale on the Optus, Telstra or Voda
websites.  Ditto www.dse.com.au.

I seem to remember something about Philips selling its Asia-Pacific phone
business to LG.  If so, maybe the phones you refer to now have an LG
moniker.  I wonder what LG model numbers are pertiinent here?

If the Philips range of Xenium phones was very expensive, this might explain
their demise.

We agree on one thing though - long battery life is a big plus.

> What you should do: Set the number you want for speed dial as the the
> voice mail number.
[quoted text clipped - 37 lines]
> Get a Xenium 929,
> set up voice dial,
Rod Speed - 20 Sep 2005 19:07 GMT
>> I'm looking for advice/recommendations for a phone to be used for
>> emergency purposes by an old lady who lives on her own.
[quoted text clipped - 7 lines]
> button around her neck, and presses the button near her phone twice a
> day. Nothing like the real deal to bring people to their senses.

Doesnt always happen like that. My dad would never
wear it, even when he ended up in hospital and was
lucky enough to crash where it was still within reach.

It appeared to be too much of an admission of how much he had deteriorated.

He was happy to take a mobile with him when out walking in case something
happened while walking, but wouldnt wear anything around the house.

>> She's agreed that a mobile phone where she can press one button to
>> call a relative (eg like Nokia's "hot buttons" where you press and
[quoted text clipped - 18 lines]
>> use) but a low monthly access fee or a high number of prepaid months
>> for minimal $$ is important.
The Family - 20 Sep 2005 15:24 GMT
It looks like my best choice might be the Nokia 1100
http://www.nokia.com.au/nokia/0,8764,54090,00.html which has largish tactile
buttons.  But no speakerphone.  $99 from Telstra with $10 credit on a
prepaid plan for 30(?) days, then $30 every 6 months.  Or $88 from iSim with
$20 credit for 6 months, then $10 every 6 months.

The Nokia 3120 http://www.nokia.com.au/nokia/0,,56340,00.html has a
speakerphone but the buttons don't look as user friendly.  $129 from Virgin
with $15 credit on a prepaid plan for 180 days, then $30 every 6 months.
Does anyone know how well the speakerphone performs on budget Nokias?

A nice feature of Telstra Prepay is that I can set up auto-debit via BPay so
no need for the Granny to mess with recharge cards.  iSim allows BPay
recharge too.

iSim looks to be the best deal.  Quite good call rates (39c/min, no
flagfall) are a bonus.

Do any other Prepaid service providers have a recharge via BPay option?

Also, I think the Optus network (used by iSim) is more suited to oldies.
It's easy to switch off voicemail divert-on-no-answer, right?  So the phone
eventually rings out if there's no answer?  With Telstra it defaults to the
"leave contact number via SMS" prompts system which is just another added
no-need "feature" ie hassle.

> I'm looking for advice/recommendations for a phone to be used for
> emergency purposes by an old lady who lives on her own.
[quoted text clipped - 43 lines]
> If pain persists, see your doctor.
> If pain continues to persist, see your lawyer.
Rod Speed - 20 Sep 2005 19:16 GMT
> It looks like my best choice might be the Nokia 1100
> http://www.nokia.com.au/nokia/0,8764,54090,00.html which has largish tactile
> buttons.

Dunno, still think a flip style phone is better, the nokia
keypad lock system isnt as convenient as those.

> But no speakerphone.

Yeah, I'd never go without that again myself.

> $99 from Telstra with $10 credit on a prepaid plan for 30(?) days, then $30
> every 6 months.  Or $88 from iSim with $20 credit for 6 months, then $10 every
> 6 months.

Southern Cross is a better deal.

> The Nokia 3120 http://www.nokia.com.au/nokia/0,,56340,00.html has a
> speakerphone but the buttons don't look as user friendly.  $129 from Virgin
> with $15 credit on a prepaid plan for 180 days, then $30 every 6 months. Does
> anyone know how well the speakerphone performs on budget Nokias?

> A nice feature of Telstra Prepay is that I can set up auto-debit via BPay so
> no need for the Granny to mess with recharge cards.  iSim allows BPay recharge
> too.

Still better to not have any fixed charge at all, with direct debit of
the cost of the calls, available with both Unison and Southern Cross.

> iSim looks to be the best deal.  Quite good call rates (39c/min, no flagfall)
> are a bonus.

> Do any other Prepaid service providers have a recharge via BPay option?

Better to go with postpaid in my opinion. Particularly with that
class of user, no farting around at all once its been setup.

> Also, I think the Optus network (used by iSim) is more suited to
> oldies. It's easy to switch off voicemail divert-on-no-answer, right?
> So the phone eventually rings out if there's no answer?

Correct, I normally disable it completely.

> With  Telstra it defaults to the "leave contact number via SMS" prompts system
> which is just another added no-need "feature" ie hassle.

Sure, thats a major downside with the telstra system.

>> I'm looking for advice/recommendations for a phone to be used for
>> emergency purposes by an old lady who lives on her own.
[quoted text clipped - 45 lines]
>> If pain persists, see your doctor.
>> If pain continues to persist, see your lawyer.
The Family - 22 Sep 2005 06:55 GMT
I'll look into Southern Cross and Unison.

Southern Cross looks like it's a Hobart company.  Is it well geared up for
servicing interstate customers?  Any billing/service centre issues?  Are
they good to deal with?

Unison seems to be a creature of the trade unions.  Do I need to prove that
I vote Labour before I get signed?  Is the customer service and billing OK?

>> It looks like my best choice might be the Nokia 1100
>> http://www.nokia.com.au/nokia/0,8764,54090,00.html which has largish
[quoted text clipped - 94 lines]
>>> If pain persists, see your doctor.
>>> If pain continues to persist, see your lawyer.
Rod Speed - 22 Sep 2005 08:51 GMT
> I'll look into Southern Cross and Unison.

> Southern Cross looks like it's a Hobart company.  Is it well geared up for
> servicing interstate customers?

Yep, the location is completely irrelevant.

> Any billing/service centre issues?  Are they good to deal with?

Yes on both counts.

> Unison seems to be a creature of the trade unions.

Yes.

> Do I need to prove that I vote Labour before I get signed?

Nope. Dont need to be a union bludger either.

> Is the customer service and billing OK?

Its not perfect, but thats only in that they initially offered what
turned out to be unsustainable, effectively crediting your account
$6 or so per month if you had email billing and direct debit, even
if you made no calls at all. Thats obviously not going to fly.

>>> It looks like my best choice might be the Nokia 1100
>>> http://www.nokia.com.au/nokia/0,8764,54090,00.html which has largish
[quoted text clipped - 95 lines]
>>>> If pain persists, see your doctor.
>>>> If pain continues to persist, see your lawyer.
thegoons - 26 Sep 2005 14:03 GMT
Their website is a disgrace http://www.unison.net.au/

>> I'll look into Southern Cross and Unison.
>
[quoted text clipped - 121 lines]
>>>>> If pain persists, see your doctor.
>>>>> If pain continues to persist, see your lawyer.
Rod Speed - 26 Sep 2005 19:07 GMT
> Their website is a disgrace http://www.unison.net.au/

Different unison, stupid.

Try http://unisonmobile.com/

>>> I'll look into Southern Cross and Unison.
>>
[quoted text clipped - 121 lines]
>>>>>> If pain persists, see your doctor.
>>>>>> If pain continues to persist, see your lawyer.
Michael - 25 Sep 2005 09:41 GMT
> I'll look into Southern Cross and Unison.
>
[quoted text clipped - 4 lines]
> Unison seems to be a creature of the trade unions.  Do I need to prove that
> I vote Labour before I get signed?  Is the customer service and billing OK?

No to both
 
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