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Cellular Phone Forum / Country Specific / Australian Group / March 2006

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Vodafone Brisbane has some terrible problems - Cheap isnt the best

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Phil - 18 Mar 2006 06:04 GMT
FYI ,

If anyone is considering Vodafone , check with some users first.

The company I used to work for used them and I and all staff members in
Brisbane had the same issues.

Too many calls to count where Calls connect and there is silence or a
massive digital sounding noise or is almost 100% distorted.

Dropouts and poor coverage are another big concern.

We tried to work with this company and spent lots of time giving them
information to no avail. Reading between the lines they know about these
issues but cant resolve them for whatever reason. They have a definite "talk
to the hand "policy.

Cheap yes , you get what you pay for.

Text messages were sometimes received 2 days later
Albinus - 18 Mar 2006 07:39 GMT
> FYI ,
>
> If anyone is considering Vodafone , check with some users first.

Yes, in Brisbane I've found similar findings in my network drives,
especially in middle to outer suburbs. Telstra and Optus have pretty
much everything sewn up in most parts (Optus a little more so these
days) but Vodafone does still have pockets of very poor or no coverage
where the competitors will have no worries. The big exception was
travelling along the Bruce Highway, I was astounded to find that from El
Arish to Brisbane Vodafone didn't drop out once in my car kit. Even for
hard-to-cover spots (e.g. Sprole Castle, Smith's Gap) Vodafone seemed to
have mini repeaters to provide service there.
kcoj - 18 Mar 2006 09:11 GMT
>> FYI ,
>>
[quoted text clipped - 9 lines]
> hard-to-cover spots (e.g. Sprole Castle, Smith's Gap) Vodafone seemed to
> have mini repeaters to provide service there.
Mpoh
mobile phone on highway project te reason of this
Rod Speed - 18 Mar 2006 09:33 GMT
> Phil wrote

>> FYI ,

>> If anyone is considering Vodafone , check with some users first.

> Yes, in Brisbane I've found similar findings in my network drives,
> especially in middle to outer suburbs. Telstra and Optus have pretty
[quoted text clipped - 5 lines]
> Even for hard-to-cover spots (e.g. Sprole Castle, Smith's Gap)
> Vodafone seemed to have mini repeaters to provide service there.

They won the govt contract to do that highway service.
Albinus - 18 Mar 2006 11:43 GMT
> They won the govt contract to do that highway service.

Yep, was aware of that, just I was surprised as to the quality of the
service. Does anyone know if Vodafone themselves chose the site
locations or was it some government "committee" that did the work for them?
Frank - 18 Mar 2006 22:26 GMT
>> They won the govt contract to do that highway service.
>
> Yep, was aware of that, just I was surprised as to the quality of the
> service. Does anyone know if Vodafone themselves chose the site locations
> or was it some government "committee" that did the work for them?

Well if it works so well then a government "committee" would have had no say
in it.

Frank
Albinus - 19 Mar 2006 01:22 GMT
 >
> Well if it works so well then a government "committee" would have had no say
> in it.

LOL - Suppose so! :)

I was just curious as to how the feds would know how well the money was
spent, after all it is taxpayers' money... not that it really matters to
them seeing some of the other "projects" that they piss money against.
Jeremy Quirke - 19 Mar 2006 03:15 GMT
>>> They won the govt contract to do that highway service.
>>
[quoted text clipped - 4 lines]
> Well if it works so well then a government "committee" would have had no
> say in it.

If a government committee was choosing the sites the work wouldn't have
started yet.
A User - 18 Mar 2006 07:57 GMT
>FYI ,
>
[quoted text clipped - 16 lines]
>
>Text messages were sometimes received 2 days later

Specifics please.

What sort of handsets and what areas?
Michael - 19 Mar 2006 05:08 GMT
> >FYI ,
> >
[quoted text clipped - 20 lines]
>
> What sort of handsets and what areas?

Obviously its irrelevant if all his staff have the same issues
A User - 19 Mar 2006 08:59 GMT
>> >FYI ,
>> >
[quoted text clipped - 23 lines]
>
>Obviously its irrelevant if all his staff have the same issues

Michael,

yes welll, the words tarred with the same brush come to mind. Doesn't
Telstra have unhappy customers? I used to account for close to $2k a
month with the big T, but they wouldn't resolve some dropout issues in
Queen Street Brisbane and screwed me over on a promise.

I was genuinely interested in the problem. If it's the same place or
the same handset, that's something than can be resolved.
Albinus - 19 Mar 2006 12:08 GMT
> but they wouldn't resolve some dropout issues in
> Queen Street Brisbane and screwed me over on a promise.

Wouldn't have happened to be around 2000/01 would it? Every second call
I made with a dual band handset in the mall ended up in congestion then
on Telstra. No such problems now though.
Michael - 19 Mar 2006 12:16 GMT
> >> >Text messages were sometimes received 2 days later
> >>
[quoted text clipped - 10 lines]
> month with the big T, but they wouldn't resolve some dropout issues in
> Queen Street Brisbane and screwed me over on a promise.

$2k a month is chickenfeed. Did you expect them to pay a quarter of a
million to put in a base just for you?

No carrier will do that for Joe Blow

If your account is $100k per annum and you agree to spend that as a minimum
for two years, then maybe they would.
A User - 19 Mar 2006 14:04 GMT
>> >> >Text messages were sometimes received 2 days later
>> >>
[quoted text clipped - 18 lines]
>If your account is $100k per annum and you agree to spend that as a minimum
>for two years, then maybe they would.

Of course it's chickfeed. They don't miss me and I don't miss them.

They don't need another base station in Queen Street or West End, just
some realignment. This was early 2005 and problems are still there.
You put a chalk outline on the spots.

I have a client who spends that much and the Big T sent out a reseller
to talk to him about his communcations. Guy couldn't spell Blackberry
Enterprise. Besides, I hope to halve their phone bill and make them
small fry again...
Michael - 25 Mar 2006 02:05 GMT
> Of course it's chickfeed. They don't miss me and I don't miss them.
>
> They don't need another base station in Queen Street or West End, just
> some realignment. This was early 2005 and problems are still there.
> You put a chalk outline on the spots.

Ha ha!

You move one base to cover one hole and you create another one somewhere
else
 
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