What does 'sim card registration failed' mean?

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Craig Ian Dewick - 14 Jul 2006 23:46 GMT

Hi everyone,

My phone has started saying 'SIM card registration failed' when I turn it
on. Does it mean that the SIM is being blocked for some reason, perhaps by
the carrier (Optus in my case)? It doesn't bother me much - not relying on
having the phone is quite liberating but I would prefer to have it usable
again. 8-)

Craig.

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Craig Dewick - http://lios.apana.org.au/~craig http://jedi.apana.org.au/~craig
Email to craig.foo@bar.lios.apana.org.au - craig.dewick.foo@bar.gmail.com
Always striving for a secure long-term future in an insecure short-term world
Have you exported a crypto system today? Do your bit to undermine the NSA.

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mark jb - 15 Jul 2006 01:39 GMT

> My phone has started saying 'SIM card registration failed' when I turn it
> on. Does it mean that the SIM is being blocked for some reason, perhaps by
> the carrier (Optus in my case)? It doesn't bother me much - not relying on
> having the phone is quite liberating but I would prefer to have it usable
> again. 8-)

If the phone displays the message all the time, then the sim has been
blocked. Contact service.
If it is intermittant, phone may also display 'Insert SIM', then you have
dirty SIM contacts. Pull the battery off, sim out, and give the contacts and
the sim itself a clean with electrical solvent. Let dry for a couple of
minutes, reassemble.

-mark

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Joel - 16 Jul 2006 00:44 GMT

It means the sim has been disabled by Optus. If it is postpaid then the
service has either been suspended or cancelled. If it is prepaid it's
generally because the prepaid service has had no credit on it for 6
months and is therefore cancelled and cannot be re-connected.

Buy a new prepaid starter pack if that's the case, but you won't be
able to keep your old number unless approved under exceptional
circumstances.

> Hi everyone,
>
[quoted text clipped - 11 lines]
> Always striving for a secure long-term future in an insecure short-term world
> Have you exported a crypto system today? Do your bit to undermine the NSA.

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Joel - 16 Jul 2006 00:53 GMT

Just to add to the previous comment.

You also get sim rego failed if you have done a sim replacement and
that sim is the original, as only 1 sim can operate at a time and an
old de-registered sim cannot be re-used.

If you have made no changes at all to your service, then you'll need to
call 1300 300 937 to discuss your account status, if the account is in
your name or you have PIN authority.

> It means the sim has been disabled by Optus. If it is postpaid then the
> service has either been suspended or cancelled. If it is prepaid it's
[quoted text clipped - 20 lines]
> > Always striving for a secure long-term future in an insecure short-term world
> > Have you exported a crypto system today? Do your bit to undermine the NSA.

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Michael - 20 Jul 2006 08:16 GMT

> Just to add to the previous comment.
>
> You also get sim rego failed if you have done a sim replacement and
> that sim is the original, as only 1 sim can operate at a time and an
> old de-registered sim cannot be re-used.

You will also get it if your SIM is plain out faulty

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