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Cellular Phone Forum / Country Specific / Australian Group / July 2006

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Mobile Number Portability

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test - 24 Jul 2006 16:38 GMT
I have had a mobile phone number for several years. It's valuable as many  
contacts have it. However the plan it's on is expensive for making general  
calls and has bad reception where I live. It is however very cheap for  
making calls at night time (Optus Flat-rate 22c 10 min 7am to 7pm to all  
mobiles).

So I wish to switch my mobile phone no to the Vodafone carrier which has  
better reception.

However if I switch to Vodafone then I lose out on Optus Flat-Rate. Flat  
Rate is an old plan not available to new customers.

So maybe is it possible to get a new number on the current service and so  
have 2 numbers on the one service. After doing that step switch the  
valuable mobile phone number to the Vodafone service?

PS

Anyone had any success on requesting call history (list of calls made and  
sms sent with date and time, duration and cost detail) for PREPAID  
customers over the last few months/years? Call history would be very  
useful in determining the best plan.
Rod Speed - 24 Jul 2006 22:20 GMT
> I have had a mobile phone number for several years. It's valuable as
> many contacts have it. However the plan it's on is expensive for
[quoted text clipped - 7 lines]
> However if I switch to Vodafone then I lose out on Optus Flat-Rate.
> Flat Rate is an old plan not available to new customers.

> So maybe is it possible to get a new number on the current service
> and so have 2 numbers on the one service. After doing that step
> switch the valuable mobile phone number to the Vodafone service?

I doubt it.
Michael - 25 Jul 2006 08:10 GMT
> So maybe is it possible to get a new number on the current service and so
> have 2 numbers on the one service. After doing that step switch the

Nope

> PS
>
> Anyone had any success on requesting call history (list of calls made and
> sms sent with date and time, duration and cost detail) for PREPAID
> customers over the last few months/years? Call history would be very
> useful in determining the best plan.

Nope. Thats why you are prepaid
jb - 25 Jul 2006 15:03 GMT
>> Anyone had any success on requesting call history (list of calls made and
>> sms sent with date and time, duration and cost detail) for PREPAID
>> customers over the last few months/years? Call history would be very
>> useful in determining the best plan.
>
> Nope. Thats why you are prepaid

Bullshit. Vodafone allow you to access this info via the web for the
previous 3 months. Optus may very well do the same.
Justin Case - 26 Jul 2006 08:12 GMT
>>> Anyone had any success on requesting call history (list of calls made
>>> and
[quoted text clipped - 6 lines]
> Bullshit. Vodafone allow you to access this info via the web for the
> previous 3 months. Optus may very well do the same.

Isim also has this feature
Michael - 27 Jul 2006 09:40 GMT
> >> Anyone had any success on requesting call history (list of calls made and
> >> sms sent with date and time, duration and cost detail) for PREPAID
[quoted text clipped - 5 lines]
> Bullshit. Vodafone allow you to access this info via the web for the
> previous 3 months. Optus may very well do the same.

The point was, youre prepaid. You aint entitled to a high level of call
detail. The carrier will give you as much, or as little, as they choose.
Rod Speed - 27 Jul 2006 10:49 GMT
> jb <spamjb@invalid> wrote

>>>> Anyone had any success on requesting call history (list of calls
>>>> made and sms sent with date and time, duration and cost detail)
>>>> for PREPAID customers over the last few months/years? Call
>>>> history would be very useful in determining the best plan.

>>> Nope. Thats why you are prepaid

>> Bullshit. Vodafone allow you to access this info via the web
>> for the previous 3 months. Optus may very well do the same.

> The point was, youre prepaid. You aint entitled to a high level of call
> detail. The carrier will give you as much, or as little, as they choose.

Never ever could bullshit its way out of a wet paper bag.

Thats why it only ever gets to clean the dunnys.
jb - 28 Jul 2006 00:53 GMT
>> >> Anyone had any success on requesting call history (list of calls made
> and
[quoted text clipped - 9 lines]
> The point was, youre prepaid. You aint entitled to a high level of call
> detail. The carrier will give you as much, or as little, as they choose.

Huh? I'm not on pre-paid you fool.

Regardless, why should people on pre-paid not get the same level of service?
Oh, and just because you precious Telstra is so far behind the ball, doesn't
mean others are. Pre-paid is now the main type of account with Vodafone.
Pre-paid customers can access the same information as post-paid via the
internet - the only thing they don't get is a bill in the mail.

So, yo quote you from another thread, "This aint 1980. Wake up"

jb
Graeme Willox - 28 Jul 2006 04:35 GMT
> Regardless, why should people on pre-paid not get the same level of service?

I'm not on prepaid either, but I think the question should be:  Why
shouldn't people on prepaid get the same level of service?  Generally
speaking, they probably don't produce the same amount of revenue as
postpaid customers, but they do generally pay higher costs per minute
and technically they present less of a financial risk to the telephone
company as they've already paid for there service
Michael - 28 Jul 2006 12:18 GMT
> > Regardless, why should people on pre-paid not get the same level of service?
>
> I'm not on prepaid either, but I think the question should be:  Why
> shouldn't people on prepaid get the same level of service?  Generally

Because you aint viable

> speaking, they probably don't produce the same amount of revenue as

Thats the reason

> postpaid customers, but they do generally pay higher costs per minute

Irrelevant, because your revenue is lower

> and technically they present less of a financial risk to the telephone
> company as they've already paid for there service

Even so, you are less profitable, even considering bad debt for the post
paid
Michael - 28 Jul 2006 04:38 GMT
> >> >> Anyone had any success on requesting call history (list of calls made
> > and
[quoted text clipped - 13 lines]
>
> Regardless, why should people on pre-paid not get the same level of service?

Because you aint paying the same money

> Oh, and just because you precious Telstra is so far behind the ball, doesn't
> mean others are. Pre-paid is now the main type of account with Vodafone.

Thats the main contributing factor to their lack of viability in Australia.
Rod Speed - 28 Jul 2006 11:15 GMT
>>>>>> Anyone had any success on requesting call history (list of calls
>>>>>> made and sms sent with date and time, duration and cost detail)
[quoted text clipped - 16 lines]
>
> Because you aint paying the same money

That's arguable.

>> Oh, and just because you precious Telstra is so far behind the ball,
>> doesn't mean others are. Pre-paid is now the main type of account
>> with Vodafone.

> Thats the main contributing factor to their lack of viability in Australia.

That too.
Michael - 28 Jul 2006 12:18 GMT
> >>>>>> Anyone had any success on requesting call history (list of calls
> >>>>>> made and sms sent with date and time, duration and cost detail)
[quoted text clipped - 18 lines]
>
> That's arguable.

With you, anything is arguable ;-)

> >> Oh, and just because you precious Telstra is so far behind the ball,
> >> doesn't mean others are. Pre-paid is now the main type of account
[quoted text clipped - 3 lines]
>
> That too.

Ja.
two bob - 28 Jul 2006 13:01 GMT
>> Regardless, why should people on pre-paid not get the same level of
> service?
>
> Because you aint paying the same money

Pre paid customers pay more per minute

>> Oh, and just because you precious Telstra is so far behind the ball,
> doesn't
>> mean others are. Pre-paid is now the main type of account with Vodafone.
>
> Thats the main contributing factor to their lack of viability in
> Australia.

What? if pre paid is the main type of account, how can it not be viable?
Rod Speed - 28 Jul 2006 21:39 GMT
>>> Regardless, why should people on pre-paid not get the same level of
>>> service?
[quoted text clipped - 11 lines]
>
> What? if pre paid is the main type of account, how can it not be viable?

Because its mostly kids turning over their prepaids at one hell of a rate,
so Vodafone keeps losing on the hardware cost of the handset.
Albinus - 29 Jul 2006 06:56 GMT
> Because its mostly kids turning over their prepaids at one hell of a rate,
> so Vodafone keeps losing on the hardware cost of the handset.

What about the povs and druggies? :)
Rod Speed - 29 Jul 2006 07:38 GMT
> Rod Speed wrote

>> Because its mostly kids turning over their prepaids at one hell of a
>> rate, so Vodafone keeps losing on the hardware cost of the handset.

> What about the povs and druggies? :)

The povs cant afford that. There's lots more kids than druggys.
Michael - 29 Jul 2006 08:36 GMT
> >> Regardless, why should people on pre-paid not get the same level of
> > service?
> >
> > Because you aint paying the same money
>
> Pre paid customers pay more per minute

Irrelevant. The revenue per customer is still less, on average.

Perhaps thats a good justification to increase their call costs.

> >> Oh, and just because you precious Telstra is so far behind the ball,
> > doesn't
[quoted text clipped - 4 lines]
>
> What? if pre paid is the main type of account, how can it not be viable?

The fact that Voda's customer base is majority prepaid, means their ARPU is
going to be less than any other company that has majority postpaid.

Voda are very close in Aus to being unviable. Sometimes its best NOT to have
prepaid customers, than have them at all.

About 50% of prepaids are connected and NEVER recharged. These customers are
not viable at all, economically. The customers that do stay on, basically
are paying for those that dont recharge.
Emjaye - 28 Jul 2006 22:02 GMT
jb said....

> Bullshit. Vodafone allow you to access this info via the web for the
> previous 3 months. Optus may very well do the same.

While it's not pre-paid, what I found kinda neat was my daughter's
mobile, an LG 3G fliptop phone and its ability to display call credits,
remaining time etc. for the current billing period. She has a $30 capped
plan and it shows how much is remaining before she starts gettting
slugged extra. Works with calls, 3G internet access, etc..

It'd be nice if my CDMA could do something like that. However, I'm
limited to logging into the Telstra site and checking my account and the
sections, "calls yet to be billed".
 
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