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Cellular Phone Forum / Country Specific / Australian Group / January 2007Telstra SMS "Text Buddy" has some bug in the counter + "allow long SMS messages"?
After being charged extra , I discovered a bug in " Text Buddy Software" which may explain my overcharge. see posting "Telstra SMS text buddy has a secret cost of 24 cents on the top of 25 cents?" http://groups.google.com/group/aus.comms.mobile/browse_thread/thread/4275bdf4916 c015e/cd853533881b85d8?hl=en#cd853533881b85d8 "Text Buddy" Tools > Message Sending > Allow long SMS messages If " Allow long SMS messages" is ticked the counter shows one number plus an other one in bracket on a blue or red background. When " Allow long SMS messages" is ticked, if I write text until the counter goes to and the counter going to 0(1) with blue background something strange happen. By adding one more character to the text message the counter will jump from 0(1) with blue background to 143(2) on the red background. Could any one explain why 143(2)? and NOT 159(2) on red background? What's happening to the 17 characters between 160 and 143? I am getting charged for an other empy page when the counter is at 0(1)? Conned by Telstra > After being charged extra , I discovered a bug in " Text Buddy > Software" which may explain my overcharge. [quoted text clipped - 12 lines] > counter goes to and the counter going to 0(1) with blue background > something strange happen. I tested the "text Buddy " counter with a string of 160 characters. You are welcome to paste it inside "Text Buddy". 1234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890 Just add and delete one character at the time and see how the counter jumps to more than one character. George >> After being charged extra , I discovered a bug in " Text >> Buddy Software" which may explain my overcharge. >> see posting >> "Telstra SMS text buddy has a secret cost of 24 cents on the >> top of 25 cents?" http://groups.google.com/group/aus.comms.mobile/browse_thread/thread/4275bdf4916 c015e/cd853533881b85d8?hl=en#cd853533881b85d8 >> "Text Buddy" Tools > Message Sending > Allow long SMS >> messages [quoted text clipped - 10 lines] > I tested the "text Buddy " counter with a string of 160 > characters. You are welcome to paste it inside "Text Buddy". 1234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890 > Just add and delete one character at the time and see how the > counter jumps to more than one character. I'm not familiar with Text Buddy. But there is a limit of 160 characters per SMS message. Does Text Buddy add any text of its own to your message? If so, that becomes part of the 160-character limit. Once that limit is reached the message can be split into parts. When such a split is done, each part can carry only 153 characters because some character positions get taken up by the cross-referencing information (a "user data header"). If you want to see the technical standard covering this, search for "GSM 03.40". John > I tested the "text Buddy " counter with a string of 160 characters. > You are welcome to paste it inside "Text Buddy". [quoted text clipped - 5 lines] > > George On the replies above I can see no one in the answers has tested "text Buddy" or their Mobile. Everyone has repeated something about octet and header. header of what? If you go that way you forgot the data for the handshaking between the mobile and the tower. How do you know if the phone transmit Words or Dwords? Your are just guessing! Is the transmission a 8 , 16 or 32 bits transmission? Size of the packets? >> The 17 characters are what links them together and > >aids the phone in getting them in the right order at the end This is just a myth that some characters are needed to re-arranged the data at departure & arrival. Where did you get this information from? Any URL to back it up? a very fertile mind. You have given some explanation but have not produced any data and no backed up any of yoiur "fertile evidences". On my email I purposely omitted some strange behavior on the counter jumping more than one count when adding or subtracting one character when in page 2 , 3 and 4 etc... But no one has mentioned going above 2 or 3 or 4 pages of text and what's happening to the counter. I can see no one has checked anything. Just activate the Netmonitor on your mobile phone and learn how your mobile phone works before given Harry Potter fairy tales stories as answers and compare it with "Tesltra Text Buddy" Ciao bambinos George > On the replies above I can see no one in the answers has > tested "text Buddy" or their Mobile. We're leaving some of the work to you. > Everyone has repeated something about octet and header. > header of what? The header within the User Data field, that's implied by the Used Data Header Indicator (UDHI) bit being turned on back in the PDU-type field (GSM 03.40, clause 9.2.2). > If you go that way you forgot the data for the handshaking > between the mobile and the tower. It simply has no relevance. > How do you know if the phone transmit Words or Dwords? > Your are just guessing! I'm not sure what you're asking, and what relevance it might have. > Is the transmission a 8 , 16 or 32 bits transmission? > Size of the packets? Octets (8 bits). The septets of text from the 7-bit default alphabet (GSM 03.38, clause 6.2.1) get packed into octets (clause 6.1.2.1.1) for all store-and-forward purposes. > This is just a myth that some characters are needed to > re-arranged the data at departure & arrival. > > Where did you get this information from? GSM 03.40, clause 9.2.3.24 is the primary source. > Any URL to back it up? > a very fertile mind. www.etsi.org or www.3gpp.org - take your pick. > You have given some explanation but have not produced any data > and no backed up any of yoiur "fertile evidences". [quoted text clipped - 7 lines] > > I can see no one has checked anything. No need - the standards don't suddenly change because it's September 2006. > Just activate the Netmonitor on your mobile phone and learn > how your mobile phone works before given Harry Potter fairy > tales stories as answers and compare it with "Tesltra Text > Buddy" Does your use of Netmonitor give you an alternative explanation for the sudden loss of character-carrying capacity per SMS once the SMS concatenation mechanism comes into play? John >> I tested the "text Buddy " counter with a string of 160 characters. >> You are welcome to paste it inside "Text Buddy". [quoted text clipped - 30 lines] > You have given some explanation but have not produced any data and no > backed up any of yoiur "fertile evidences". Your an idiot. "Larger content (known as long SMS or concatenated SMS) can be sent segmented over multiple messages, in which case each message will start with a user data header (UDH) containing segmentation information. Since UDH is inside the payload, the number of characters per segment is lower: 153 for 7-bit encoding, 134 for 8-bit encoding and 67 for 16-bit encoding." http://en.wikipedia.org/wiki/Short_message_service > >> I tested the "text Buddy " counter with a string of 160 characters. > >> You are welcome to paste it inside "Text Buddy". .... > "Larger content (known as long SMS or concatenated SMS) can be sent > segmented over multiple messages, in which case each message will start [quoted text clipped - 4 lines] > > http://en.wikipedia.org/wiki/Short_message_service Thanks Nick for your reply and interesting URL] http://en.wikipedia.org/wiki/Short_message_service (great URL) The URL mentions 153 which is a jump of 7 characters, but this is NOT what I am seeing on my counter. My counter jumps from 0(1) to 143(2) = 17 characters . ( I have NOT mentioned anything about 153) Can you or anyone else explain why it jumps 17 characters? Ciao bambinos George > The URL mentions 153 which is a jump of 7 characters, but > this is NOT what I am seeing on my counter. [quoted text clipped - 3 lines] > > Can you or anyone else explain why it jumps 17 characters? As I asked earlier, does Text Buddy add any text of its own to your message? A small banner perhaps? John >> The URL mentions 153 which is a jump of 7 characters, but >> this is NOT what I am seeing on my counter. [quoted text clipped - 8 lines] > > John I've just sent a 160 character message and 160 characters were received as one message. There was no banner. If you go over 160 characters and you enter the 161st character it tells you that you have 143 characters left. > I've just sent a 160 character message and 160 characters were > received as one message. There was no banner. If you go over > 160 characters and you enter the 161st character it tells you > that you have 143 characters left. OK, once the 161st character was typed I'd expect there there to be 145 characters left in part 2 of 2. This is because part 1 of 2 contains 153 characters (it was 160 immediately before this, when it was part 1 of 1). The last 7 of the first 160 characters now become the first 7 of part 2. The 161st character becomes the 8th character of part 2, leaving (153 x 2) - 161 characters before part 2 fills. Note that 8-bit numbering is generally used for concatenated messages. If Telstra was using 16-bit numbering, only 151 7-bit characters are posible in each part, and I'd then expect the remaining count to drop to 141 instead of to 145. At the moment, I can't explain a drop to 143 on the 161st character. John >> I've just sent a 160 character message and 160 characters were >> received as one message. There was no banner. If you go over [quoted text clipped - 19 lines] > > John The 1st character of the 3rd part shows 151 characters remaining , if that helps. > The 1st character of the 3rd part shows 151 characters > remaining , if that helps. I'll give it some thought, but all the concatenated messages forming the one larger message must be either 8-bit or 16-bit numbering. That can't be changed mid-stream. There are various complications possible, like including characters from the GSM 03.38 extension table, each of which requires 2 character positions. SMS software I've written handles these correctly, but there's other evidence that Telstra doesn't. John > > The 1st character of the 3rd part shows 151 characters > > remaining , if that helps. [quoted text clipped - 10 lines] > > John John Telsttra is NOT the first carrier in Australia or in the world to allow people to send SMS from their PC. A freind of mine has VODAFONE PC and the price is Free or 25 cents depending if the othe rmobile is on VODAFONE or NOT. a few website of interest: WEB2TXT from vodafone http://www.vodafone.com.au/foryou/services/txt_services/web2txt.jsp?gs=foryou&hd =services&st=txt_services&ss=web2txt http://www.geekzone.co.nz/content.asp?contentid=1021 http://business.three.com.au/index.cfm?pageid=3470&parentid=3241 http://www.traitel.com.au/sms.html Why would the transmission protocol between carriers be different? It make no sens. As I say, there is a BUG in Telstra "Text Buddy". George > Telsttra is NOT the first carrier in Australia or in the > world to allow people to send SMS from their PC. [quoted text clipped - 4 lines] > > WEB2TXT from vodafone http://www.vodafone.com.au/foryou/services/txt_services/web2txt.jsp?gs=foryou&hd =services&st=txt_services&ss=web2txt > http://www.geekzone.co.nz/content.asp?contentid=1021 http://business.three.com.au/index.cfm?pageid=3470&parentid=3241 > http://www.traitel.com.au/sms.html I can send SMSs from my PC through a GSM device attached via a cable, using software I designed and wrote myself. I've written my software in PDU-mode, so it needs to encode every single bit of each octet (byte) of each message (and/or message part, including the numbering of any parts within the UDH). Protocol Data Units (PDUs) are the raw data which gets sent across the air between phone and network. > Why would the transmission protocol between carriers be > different? It make no sens. Who said the protocol was different? I simply said the Telstra has known issues ("bugs" if you like) with the handling of characters from the extension table for the standard 7-bit GSM default alphabet (the characters requiring 2 character positions). Try sending an SMS with the Euro currency symbol or any of the characters | ^ { } [ ] ~ \ through a Telstra SMSC (message centre) and see what's received. Now lodge it through a Vodafone or Optus SMSC to see how it should work. The carrier of the phone it's sent to doesn't matter - only the SMSC of lodgement. > As I say, there is a BUG in Telstra "Text Buddy". It wouldn't suprise me if there was (after all, I didn't write it). If I've understood the descriptions by yourself and Frank, and assuming none of the above special characters get used, I'd expect the remaining character counter to start at 160, drop to 0 as 160 characters get typed, then change to 145 at the next character, progress down to 0 again and then go to 152 at the beginning of the third part. The basic logic behind this expectation has already been explained. If Telstra wanted to be rather clever, they could insert a <carriage return> as the first character of the first part once the splitting of the message into parts becomes necessary. This is an optional trick to hide the UDH within the first message part only, and is only useful for old receiving phones which don't understand SMS concatenation. It hides the 7 "garbage" UDH characters by restarting the display of the actual text at the very beginning of the line. But then the remaining count would drop to 144 at the first character of the second part, and to 151 at the first character of the third part. I have no confidence at all that that's what Telstra is doing, and it doesn't tally with your observed change from 0 remaining to 143 with a single extra character. A <carriage return> at the beginning of the second or any subsequent part would only serve to obliterate legitimate text within the reconstructed message. It's something for part 1 only. So apart from a fairly trivial question of where one or two character positions have gone, I don't see evidence of a bug in "Text Buddy". John > Why would the transmission protocol between carriers be > different? It make no sens. If youre thinking that some other GSM or 3GSM (UMTS) carrier might handle large messages differently, you're going to be disappointed. GSM 03.40, and its 3G replacement 3GPP 23.040, both prescribe the mechanism I've outlined for all equipment makers. John > > Why would the transmission protocol between carriers be > > different? It make no sens. [quoted text clipped - 6 lines] > > John BEWARE OF TELSTRA "TEXT BUDDY" when you use long messages above 152 characters.... John I've found the answer and there is a BUG in Telstra "Text Buddy" alright since the 19 September 2006 and before. Here the Telstra document http://www.telstra.com.au/customerterms/docs/sms.pdf Here is the paragraph and specially the fact of passing the 152 characters when ticking the options box as long messages. Here it is plain in front of your eyes. --9.19 If you set up Telstra Online Text Buddy to only send SMS with up to 160 characters, you will be charged the standard SMS rate under your mobile plan for each SMS of up to 160 characters you send using Telstra Online Text Buddy. ----9.20 If you set up Telstra Online Text Buddy so you can send SMS with more than 160 characters, because of technological requirements, each SMS you send will be measured in blocks of 152 characters. Each block of 152 characters or less will be charged as a single SMS according to the standard SMS rate under your mobile plan. If you choose this option, we will tell you the number of SMS you are sending before you send the SMS. If you have chosen this option so you can send SMS with more than 160 characters, sending a message with 152 characters or less will be charged as 1 SMS. Sending a message with between 153 and 304 characters will be charged as 2 SMS. Sending a message with between 305 and 455 characters will be charged as 3 SMS. ----9.21 You must pay all charges for SMS sent (even if the charges are incurred by another person with access to your Telstra Online Text Buddy service). Unless the SMS sent using Telstra Online Text Buddy is a Talking Text message and the Talking Text terms state...... As you can see NOTHING on Telstra "Text Buddy" reflects this at all. There is NO warning anywhere. Very dishonest from Telstra "text Buddy" and Telstra Text Buddy website.... not to warn the customers. George > If you set up Telstra Online Text Buddy so you can send SMS > with more than 160 characters, because of technological [quoted text clipped - 7 lines] > than 160 characters, sending a message with 152 characters or > less will be charged as 1 SMS. George, that last sentence you've quoted from Telstra is either inacurate, or very sloppy program design/implementation on Telstra's part. Even if you've ticked the ability to send long messages, there's no reason to charge for 2 SMSs if you want to send 160 characters or less. > Sending a message with between 153 and 304 characters will be > charged as 2 SMS. Sending a message with between 305 and 455 > characters will be charged as 3 SMS. I'd expect that to say 161 to 306 (inclusive) characters require 2 SMSs, and 307 to 459 require 3. In filling out the UDH from 48 bits to the next septet boundary (as required by GSM 03.40), let's say that Telstra have padded it with 8 extra bits instead of the 1 extra that's actually required (taking 56 bits total for the UDH instead of 49). Then there are only 152 characters in each part of a concatenated message, and Telstra's figures fall into place. From a technical point of view, I can see why Telstra might have done this though. Given the character packing algorithm in GSM 03.38, clause 6.1.2.1.1, it's much _easier_ to pack from a point where the septet and octet boundaries coincide (at 56 bits is one such place), than it is to pack from 49 bits where they don't. And that shows laziness as the underlying reason for the sloppiness. ... > As you can see NOTHING on Telstra "Text Buddy" reflects this > at all. There is NO warning anywhere. > > Very dishonest from Telstra "text Buddy" and Telstra Text > Buddy website.... > not to warn the customers. No warning that long messages will incur multiple SMS charges you mean? That's par for the course, as most phones these days let you compose and send long SMSs without any clear indication that you'll be charged for multiple SMSs. John >> If you set up Telstra Online Text Buddy so you can send SMS >> with more than 160 characters, because of technological [quoted text clipped - 51 lines] > > John If you are going to send a message exceeding 160 characters then Text Buddy will pop up a box warning of the extra charge and you are given the choice to continue or cancel the message. " The text of the message exceeds the lenghth of a single SMS message.You will be charged for 2 messages to each recipient in the address list. Do you want to send the message anyway....YES NO" Frank ....> > If you are going to send a message exceeding 160 characters then Text Buddy > will pop up a box warning of the extra charge and you are given the choice [quoted text clipped - 4 lines] > > Frank Frank Obviously you have NOT read the document from Telstra paragraph 9.20 page 28 dated 19 September 2006 http://www.telstra.com.au/customerterms/docs/sms.pdf If you have a long message you start paying for the other page when you have 153 characters. This is written in black and white. This 153rd characters does NO represent what Text Buddy software tells you. Text Buddy Software still marks the character 0 left as 0(1) with blue background or translating in plain English the software says after entering 160 characters in a long message you will pay for (1) page. Actually when you have entered 160 characters you are already on the (2) page. Below I pasted exactly the paragraph from the Telstra document """ If you have chosen this option so you can send SMS with more than 160 characters, sending a message with 152 characters or less will be charged as 1 SMS. Sending a message with between 153 and 304 characters will be charged as 2 SMS. Sending a message with between 305 and 455 characters will be charged as 3 SMS. *** from document http://www.telstra.com.au/customerterms/docs/sms.pdf """ Do you see what I mean Frank? George > Do you see what I mean Frank? > > George update: At least the fault about Telstra Text Buddy has been sent to the senior management of Telstra. Telstra senior management has admitted it "might" be a fault but they don't have to do anything. It took me 5 weeks to get this Telstra fault on "Text Buddy" recognized from level 1 to level 3 fault. It took me 5 weeks to get Telstra telephone number 1800 001 398 for level 3 fault. I was told there is NO guarantee the fault will ever be fixed because more or less Telstra has no obligation under the Commonwealth Law of Australia. I may never be paid for the money Telstra debited me illegally. Incredible but true. George >> Do you see what I mean Frank? >> [quoted text clipped - 15 lines] > more or less Telstra has no obligation under the Commonwealth Law of > Australia. So in this sentence you are saying that havent committed a crime . . . > I may never be paid for the money Telstra debited me illegally. In this sentence you say they have ??? > Incredible but true. Incredible how unclear you can be . . . > George > >> Do you see what I mean Frank? ... > > Incredible but true. . . > > George Michael , Who are you working for secretly? ....Are you one of the many "spooks" employed by Telstra trying to derail and close any Google Group thread which mentions Telstra incompetence. A serious complaint is being brought up against Telstra for over_charging on "Telstra Text buddy" since 01 September 2006. See Telstra documents http://www.telstra.com.au/customerterms/docs/sms.pdf paragraph 9.20 page 28. "Telstra Text Buddy" has major faults in it . DO NOT download http://www.telstra.com.au/mobile/products/messaging/textbuddy.htm DO NOT USE Telstra "Text Buddy" as it will specially over-debit illegally your SMS Telstra prepaid mobile account by 24.2 cent each time on prepaid . George >> >> Do you see what I mean Frank? > ... [quoted text clipped - 7 lines] > many "spooks" employed by Telstra trying to derail and close any Google > Group thread which mentions Telstra incompetence. Yeah, sure, do you want our 1800 number? ......... > Incredible but true. > > George The TIO (Telecommunication Industry Ombudsman ) is suppose to be a totally independent body to serve the interests of the telephone consumer. Anyone would know the name of the Chair person for the TIO board meeting? http://www.tio.com.au/aboutmembership/searchmembers.htm How does the TIO managing board function? How many members? http://www.tio.com.au/Members/existing.htm Who are these members? How frequently does the board meets? How does the vote takes place and who is present? http://www.tio.com.au/sitemap.htm Georges Why dont you ask the TiO? Brilliant! > ......... >> [quoted text clipped - 23 lines] > > Georges WHICH IS WHAT WE HAVE ALL BEEN TELLING YOU ALL ALONG YOU RETARD >> > Why would the transmission protocol between carriers be >> > different? It make no sens. [quoted text clipped - 58 lines] > > George > At the moment, I can't explain a drop to 143 on the 161st > character. > > John Hello John and anyone reading this post. I have been told by a Senior Telstra employee that "Text Buddy" Long messages have been itemized on Telstra computer as item 777. This Senior Telstra employee (middle management) told me that also "Mobile pocket News" is itemized as item 777. below is Pocket News pricing including horoscopes etc... http://es.telstra.com/PocketNews/overview_def.jsp Look below at page 28 which is paragraph 9.20 this is the pricing for Text Buddy http://www.telstra.com.au/customerterms/docs/sms.pdf This Senior Telstra employee said " it is impossible to know if you have been debited a pocket news or a Telstra_Text_Buddy_long_ message or if the software Text_Buddy is working as it should " and he added " it is impossible to investigate if a Text Buddy message or Pocket News message was send to you because both have the same item 777 on the Telstra computer" and added " the only thing I can tell you , this is NOT pocket news because Pocket News is charged at 30 cents and NOT 24.2 cents" " It is for us impossible to investigate the origin of Text message due the accounting system put in place by Telstra Text Buddy" All I can say to anyone using Text Buddy, if you see your account being charged this is because you are using a Text Buddy. Beware the 24.2 cents surcharge may be debited from your account sometimes a few seconds later , sometimes up to 24 hours later. As a Telstra Mobile Text Message consumer this is a very confusing tactic and a bad practice used by Telstra to try to burry it's Text Buddy problem by poor accounting and auditing technics. George >After being charged extra , I discovered a bug in " Text Buddy >Software" which may explain my overcharge. [quoted text clipped - 24 lines] > >Conned by Telstra The messages are still sent as seperate 160 character messages. The 17 characters are what links them together and aids the phone in getting them in the right order at the end. When the phone re-assembles the messages it doesn't show what is contained in those 17 characters. It is the same when you send a long message from a handset too and my Nokia certainly shows the counter drop to take this into account. > The messages are still sent as seperate 160 character > messages. The 17 characters are what links them together and [quoted text clipped - 3 lines] > send a long message from a handset too and my Nokia certainly > shows the counter drop to take this into account. Only 7 character positions are used for the concatenated SMS referencing overhead. 6 octets (48 bits) are required for the user data header itself of a concatenated SMS. An additional bit (value zero) is required to take the user data header to the next septet boundary (7 characters = 7 septets = 49 bits). This is so that an old phone which doesn't understand SMS concatenation will show uncorrupted text after 7 "rubbish" characters of misinterpreted user data header. John > After being charged extra , I discovered a bug in " Text Buddy > Software" which may explain my overcharge. [quoted text clipped - 24 lines] > > Conned by Telstra Some tactics used by some Telstra managerial staffs to "solve" cases are in breach of the Australian civil liberties laws, the commonwealth of Australia Constitutional laws (civil and criminal laws). Georges >> After being charged extra , I discovered a bug in " Text Buddy >> Software" which may explain my overcharge. [quoted text clipped - 22 lines] >> I am getting charged for an other empy page when the counter is at >> 0(1)? >> Conned by Telstra > Some tactics used by some Telstra managerial staffs to "solve" cases > are in breach of the Australian civil liberties laws, the commonwealth > of Australia Constitutional laws (civil and criminal laws). Dont believe you. List the tactics used that you claim do that. > > After being charged extra , I discovered a bug in " Text Buddy > > Software" which may explain my overcharge. [quoted text clipped - 30 lines] > > Georges After 12 weeks finally Telstra has admitted one fault with its software "Text Buddy". (one fault out of the five faults) They gave me $80 credit on my mobile to shup me up.. Which I am not happy with because the fault cost me $380m which is a lot more than that. Telstra still does NOT know how the fault can originate and does not know if it is financialy safe to use "Text buddy". Georges. >> > After being charged extra , I discovered a bug in " Text Buddy >> > Software" which may explain my overcharge. [quoted text clipped - 35 lines] > > They gave me $80 credit on my mobile to shup me up.. Exactly, best way to deal with conspiracy theorists. > Which I am not happy with because the fault cost me $380m which is a > lot more than that. Liar > Telstra still does NOT know how the fault can originate and does not > know if it is financialy safe to use "Text buddy". > > Georges. > >> > After being charged extra , I discovered a bug in " Text Buddy > >> > Software" which may explain my overcharge. [quoted text clipped - 47 lines] > > > > Georges. Telstra has the biggest messy organization in Australia. Can you imagine an Australian Organization where the Network_Installation_Engineers do not talk to the Consumer_Pricing_Accounting_People and does not talk either to the Product_&_Consumer_ Relation_Complaints_People. Everyone at Telstra_Church_of_Communication seems to operate with many crystal balls. During that time consumers like myself pay for Telstra_Church_of_Communication for services which are suppose to be delivered and are NOT delivered at ALL or properly to the consumers like my self. Georges >> > After 12 weeks finally Telstra has admitted one fault with its >> > software "Text Buddy". (one fault out of the five faults) >> > >> > They gave me $80 credit on my mobile to shup me up.. Which specific fault was this? >> > Telstra still does NOT know how the fault can originate and does not >> > know if it is financialy safe to use "Text buddy". [quoted text clipped - 7 lines] > Consumer_Pricing_Accounting_People and does not talk either to the > Product_&_Consumer_ Relation_Complaints_People. A network engineer has virtual nothing to do with a product manager or a customer relations person On 11 Dec 2006 18:16:54 -0800, gnh888@gmail.com (or one of their many personalities) said...... > After 12 weeks finally Telstra has admitted one fault with its > software "Text Buddy". (one fault out of the five faults) [quoted text clipped - 3 lines] > Which I am not happy with because the fault cost me $380m which is a > lot more than that. How did you calculate a cost of $380 million dollars? And can I please have a loan? I want to buy this really cool house on the water someone is selling. They sing opera there sometimes too! |
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