Cellular Phone Forum / Country Specific / Australian Group / October 2006
Techoni is a internet scam fraud company
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south.tahoe@gmail.com - 17 Oct 2006 13:17 GMT I called Techoni and asked if they had a I-Mate JasJam in stock on Oct 10, 2006. They said they did and their wesite said they had it in stock with 2 - 4 days shipping. I gave them my credit card. They charged my credit card immediately on Oct 10, 2006 and did not ship my I-Mate JasJam as of Oct 7, 2006. I called them serveral times asking for a shipping tracking number. Sometimes sales says the I-Mate JasJam is back ordered and sometimes they say it's being packed. I asked for a refund and they said it could take 14 days!! This totally unacceptable. Don't buy anything from Techoni.
-South Tahoe Sydney Australia
Jonathan Wilson - 17 Oct 2006 13:58 GMT > a refund and they said it could take 14 days!! This totally > unacceptable. Don't buy anything from Techoni. I strongly suggest issuing a credit card charge back with your bank.
Graeme Willox - 17 Oct 2006 14:11 GMT > I called Techoni and asked if they had a I-Mate JasJam in stock on Oct > 10, 2006. They said they did and their wesite said they had it in [quoted text clipped - 8 lines] > -South Tahoe > Sydney Australia I've never heard of this mob, so I'm neither recommending them, nor condemning them, but how could they have sent it on Oct 7 if you didn't pay for it until Oct 10?
south.tahoe@gmail.com - 17 Oct 2006 21:09 GMT > I've never heard of this mob, so I'm neither recommending them, nor > condemning them, but how could they have sent it on Oct 7 if you didn't > pay for it until Oct 10? Sorry, repost.... I called Techoni and asked if they had a I-Mate JasJam in stock on Oct 7, 2006. They said they did and their wesite said they had it in stock with 2 - 4 days shipping. I gave them my credit card. They charged my credit card immediately on Oct 7, 2006 and did not ship my I-Mate JasJam as of Oct 10, 2006. I called them serveral times asking for a shipping tracking number. Sometimes sales says the I-Mate JasJam is back ordered and sometimes they say it's being packed. I asked for a refund and they said it could take 14 days!! This totally unacceptable. Don't buy anything from Techoni.
south.tahoe@gmail.com - 17 Oct 2006 21:16 GMT > > I called Techoni and asked if they had a I-Mate JasJam in stock on Oct > > 10, 2006. They said they did and their wesite said they had it in [quoted text clipped - 12 lines] > condemning them, but how could they have sent it on Oct 7 if you didn't > pay for it until Oct 10? Sorry repost.... I called Techoni and asked if they had a I-Mate JasJam in stock on Oct 10, 2006. They said they did and their wesite said they had it in stock with 2 - 4 days shipping. I gave them my credit card. They charged my credit card immediately on Oct 10, 2006 and did not ship my I-Mate JasJam as of Oct 17, 2006. I called them serveral times asking for a shipping tracking number. Sometimes sales says the I-Mate JasJam is back ordered and sometimes they say it's being packed. I asked for a refund and they said it could take 14 days!! This totally unacceptable. Don't buy anything from Techoni.
-South Tahoe Sydney Australia
south.tahoe@gmail.com - 17 Oct 2006 21:07 GMT > I called Techoni and asked if they had a I-Mate JasJam in stock on Oct > 7, 2006. They said they did and their wesite said they had it in [quoted text clipped - 8 lines] > -South Tahoe > Sydney Australia south.tahoe@gmail.com - 17 Oct 2006 21:08 GMT > I called Techoni and asked if they had a I-Mate JasJam in stock on Oct > 10, 2006. They said they did and their wesite said they had it in [quoted text clipped - 8 lines] > -South Tahoe > Sydney Australia Sorry, repost.... I called Techoni and asked if they had a I-Mate JasJam in stock on Oct 7, 2006. They said they did and their wesite said they had it in stock with 2 - 4 days shipping. I gave them my credit card. They charged my credit card immediately on Oct 7, 2006 and did not ship my I-Mate JasJam as of Oct 10, 2006. I called them serveral times asking for a shipping tracking number. Sometimes sales says the I-Mate JasJam is back ordered and sometimes they say it's being packed. I asked for a refund and they said it could take 14 days!! This totally unacceptable. Don't buy anything from Techoni.
south.tahoe@gmail.com - 17 Oct 2006 21:18 GMT Sorry repost... I called Techoni and asked if they had a I-Mate JasJam in stock on Oct 10, 2006. They said they did and their wesite said they had it in stock with 2 - 4 days shipping. I gave them my credit card. They charged my credit card immediately on Oct 10, 2006 and did not ship my I-Mate JasJam as of Oct 17, 2006. I called them serveral times asking for a shipping tracking number. Sometimes sales says the I-Mate JasJam is back ordered and sometimes they say it's being packed. I asked for a refund and they said it could take 14 days!! This totally unacceptable. Don't buy anything from Techoni.
-South Tahoe Sydney Australia
Liron - 19 Oct 2006 01:18 GMT 2-4 days tends to mean 2-4 business days, i.e. Monday - Friday. So if you ordered it on a Saturday you'd have to wait until Monday for them to process the order in a meaningful way, then allow 2-4 business days, i.e. until Friday the 13th, for shipping.
Liron
P.S. I don't work for them
> Sorry repost... > I called Techoni and asked if they had a I-Mate JasJam in stock on Oct [quoted text clipped - 9 lines] > -South Tahoe > Sydney Australia alx - 18 Oct 2006 04:38 GMT Aside from the merits or otherwise of your case, did you try exercising your consumer rights (eg. Dept of Fair Trading can be very effective) before slagging off against a registered, legitimate, bona fide business in here?
T**** may exercise their rights too, given the nature of your posting.
It appears you have exhausted verbal reproach with the company. I suggest time to:
1) write a letter or email to the appropriate management in the company setting out your concerns and what action you would like to happen. 2) Set a deadline for response, flagging that you intend to pursue the matter with Dept of Fair Trading (NSW) if the matter is not resolved. 3) After the deadline, if no satisfaction, submit a report to Dept of Fair Trading. This can be filed via their website.
Yes, being a consumer is a pain at times, but will be more effective than posting in here or defending defamation actions.
>I called T****** and asked if they had a I-Mate JasJam in stock on Oct > 10, 2006. They said they did and their wesite said they had it in [quoted text clipped - 8 lines] > -South Tahoe > Sydney Australia south.tahoe@gmail.com - 18 Oct 2006 13:12 GMT > Yes, being a consumer is a pain at times, but will be more effective than > posting in here or defending defamation actions. Thanks for your advice. It would not be defamation because the statement was made to protect public interest and is of public benefit. In addition, it is a "fair comment". I honestly hold the opinion that I was and still being defrauded. They have my money and I don't have the product.
alx - 18 Oct 2006 14:31 GMT Sorry, not a defense.
>> Yes, being a consumer is a pain at times, but will be more effective than >> posting in here or defending defamation actions. [quoted text clipped - 4 lines] > I was and still being defrauded. They have my money and I don't have > the product. alx - 18 Oct 2006 14:31 GMT sorry, not a defence.
>> Yes, being a consumer is a pain at times, but will be more effective than >> posting in here or defending defamation actions. [quoted text clipped - 4 lines] > I was and still being defrauded. They have my money and I don't have > the product. Rod Speed - 18 Oct 2006 20:21 GMT Wrong, as always.
> sorry, not a defence. > [quoted text clipped - 6 lines] >> opinion that I was and still being defrauded. They have my money >> and I don't have the product. alx - 19 Oct 2006 01:52 GMT Thank you for your succinct reply. Says much about your capabilities.
> Wrong, as always. > [quoted text clipped - 8 lines] >>> opinion that I was and still being defrauded. They have my money >>> and I don't have the product. Rod Speed - 19 Oct 2006 05:52 GMT Never ever could bullshit its way out of a wet paper bag.
> Thank you for your succinct reply. Says much about your capabilities. > [quoted text clipped - 10 lines] >>>> opinion that I was and still being defrauded. They have my money >>>> and I don't have the product. alx - 19 Oct 2006 11:14 GMT Doing pretty well there Rod then aren't you.
Pills wearing off are they? Exceeded your monthly dosage?
How's that curdled milk enema working for you?
> Never ever could bullshit its way out of a wet paper bag. > [quoted text clipped - 12 lines] >>>>> opinion that I was and still being defrauded. They have my money >>>>> and I don't have the product. Rod Speed - 19 Oct 2006 18:27 GMT Never ever could bullshit its way out of a wet paper bag.
> Doing pretty well there Rod then aren't you. > [quoted text clipped - 17 lines] >>>>>> the opinion that I was and still being defrauded. They have my >>>>>> money and I don't have the product. alx - 20 Oct 2006 03:38 GMT You seem to be stuck in a loop there Rod. Akin to being stuck in your own poo-filled bag I guess.
> Never ever could bullshit its way out of a wet paper bag. > [quoted text clipped - 19 lines] >>>>>>> the opinion that I was and still being defrauded. They have my >>>>>>> money and I don't have the product. Rod Speed - 20 Oct 2006 21:16 GMT Never ever could bullshit its way out of a wet paper bag.
> You seem to be stuck in a loop there Rod. Akin to being stuck in your > own poo-filled bag I guess. [quoted text clipped - 23 lines] >>>>>>>> the opinion that I was and still being defrauded. They have my >>>>>>>> money and I don't have the product. alx - 21 Oct 2006 05:01 GMT A self-regenerating poop poster.
> Never ever could bullshit its way out of a wet paper bag. > [quoted text clipped - 25 lines] >>>>>>>>> the opinion that I was and still being defrauded. They have my >>>>>>>>> money and I don't have the product. Rod Speed - 21 Oct 2006 11:18 GMT Never ever could bullshit its way out of a wet paper bag.
> A self-regenerating poop poster. > [quoted text clipped - 27 lines] >>>>>>>>>> honestly hold the opinion that I was and still being >>>>>>>>>> defrauded. They have my money and I don't have the product. Rod Speed - 22 Oct 2006 13:34 GMT Geez I surprise myself even wot a komplete cowpoop Iyam.
> Never ever could bullshit its way out of a wet paper bag. > [quoted text clipped - 29 lines] >>>>>>>>>>> honestly hold the opinion that I was and still being >>>>>>>>>>> defrauded. They have my money and I don't have the product. aga - 18 Oct 2006 23:18 GMT Techoni is in violation of the Australian Trade Practices Act of 1974 Sect 58. You can not take payment for goods or services knowing that you can not deliver the goods or service within the period specified. Techoni specified 2-4 days. I know did not have the item in stock. In fact, they are in violation of another unfair practice called "Bait Advertising".
alx - 19 Oct 2006 01:52 GMT Therefore take it up with effing Consumer Affairs for effsake!
If they are in violation, it doesn't justify the accusation leveled in the subject header.
Mistakes do happen. sheesshhh
Sheesh! I got overcharged by my local supermarket but that doesn't automatically earn them the title of scam/fraud company.
> Techoni is in violation of the Australian Trade Practices Act of 1974 > Sect 58. You can not take payment for goods or services knowing that > you can not deliver the goods or service within the period specified. > Techoni specified 2-4 days. I know did not have the item in stock. In > fact, they are in violation of another unfair practice called "Bait > Advertising". Rod Speed - 19 Oct 2006 05:58 GMT > Techoni is in violation of the Australian Trade Practices Act of 1974 Sect 58. We'll see...
> You can not take payment for goods or services knowing that > you can not deliver the goods or service within the period specified. That sect actually says
(b) there are reasonable grounds, of which the corporation is aware or ought reasonably to be aware, for believing that the corporation will not be able to supply the goods or services within the period specified by the corporation or, if no period is specified, within a reasonable time.
That is quite different to your restatement.
> Techoni specified 2-4 days. I know did not have the item in stock. Doesnt prove that they didnt know that they couldnt get them in stock in that time.
> In fact, they are in violation of another unfair practice called "Bait Advertising". Wrong again. Its only bait advertising if the deception is intentional.
aga - 18 Oct 2006 23:21 GMT Techoni is in violation of the Australian Trade Practices Act of 1974 Sect 58. You can not take payment for goods or services knowing that you can not deliver the goods or service within the period specified. Techoni specified 2-4 days. I know they did not have the item in stock. They just want to hold my money as ransom. In fact, they are in violation of another unfair practice called "Bait Advertising".
Michael - 20 Oct 2006 10:45 GMT > Aside from the merits or otherwise of your case, did you try exercising > your consumer rights [quoted text clipped - 3 lines] > > T**** may exercise their rights too, given the nature of your posting. There is nothing for them to excercise.
He's just stating a business scenario.
He is well within his rights to say that Techoni are a bunch of f.cks
alx - 20 Oct 2006 17:52 GMT Not going to fix his problem tho.
How many employees does Tech have ...???
>> Aside from the merits or otherwise of your case, did you try exercising >> your consumer rights [quoted text clipped - 9 lines] > > He is well within his rights to say that Techoni are a bunch of f.cks One - 21 Oct 2006 14:59 GMT I called these people on Friday to purchase the same product, and they seemed patient and friendly. They put one aside for me for me to pickup in the afternoon.
I didn't have time to get into the city on Friday, but intend to do so on Monday.
It seems from the way the poster has posted that he jumps to conclusions very easily. It sound to me more like a problem happened somewhere, and he deals with it irrationally. I am not sure how credible the poster is - his dates are all wrong - his expected ship date was before the date he gave his credit card details - if he actually did.
My colleague purchased an O2 PDA from them earlier in the year, so I doubt they are a "internet scam fraud company"
Why not just go in there or call them up? You say you are in Sydney.
> Not going to fix his problem tho. > [quoted text clipped - 12 lines] >> >> He is well within his rights to say that Techoni are a bunch of f.cks Dave M - 22 Oct 2006 04:48 GMT > I asked for > a refund and they said it could take 14 days!! This totally > unacceptable. Don't buy anything from Techoni. I agree. I purchased an "in stock" item from them 3 years ago, yet it took two weeks to reach me. In the mean time, they told me the price they'd advertised was wrong and wanted to charge my credit card further. And despite living near their office, I wasn't allowed to pick up or pay for the item in person.
So I said "never again". I'm surprised they're still around.
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