After several days of being lied to by 3 Monkeys, visiting a Nokia Care
Centre and talking to the TIO regarding drop outs in fringe 3G coverage
areas 3 have admitted to deliberately removing a menu option in Nokia
phones to prevent locking the phone into 3G or GSM modes for
*commercial* reasons.
They also have decided to terminate my contract for *commercial* reasons.
This all came about due to calls being dropped continuously in fringe
areas due to /Network/ and /handset/ configurations set up by 3. This
may be no big deal in loosing a call whilst you are driving along and
having to call back once, *BUT* if you happen to be working right on the
edge of 3G coverage and the phone is continuously switching between 3G
and GSM then holding a call is impossible. 3 guesses why they have set
the network and handsets up to do this!
Because "THE TRUTH HURTS" and it would cost 3 money by customers not
having to re-establish calls (paying another 25 cent connection fee)
they have told me to return my handset, pay all outstanding fees and
port my number away from 3 within 7 days!
I am awaiting a call back from the TIO before deciding whether to
request Police to lay charges of Conduct Endangering Life against 3 for
deliberately configuring the network and their handsets to prevent me
from locking the phone into GSM or 3G to prevent these drop outs in
fringe areas to be able to call for assistance.
--
The views I present are that of my own and NOT of any organisation I may
belong to.
73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
Pagey - 23 Oct 2006 12:24 GMT
> I am awaiting a call back from the TIO before deciding whether to request
> Police to lay charges of Conduct Endangering Life against 3 for
> deliberately configuring the network and their handsets ....
Hahahahahahahahahahahahahahah...
I'm so sorry, but I could not resist.
Simon, I beg you to go to your local police and report the matter - on the
condition that you post the reply you obtain here!
I think I already know what their answer will be....
ctr001@hotmail.com - 25 Oct 2006 01:59 GMT
> > I am awaiting a call back from the TIO before deciding whether to request
> > Police to lay charges of Conduct Endangering Life against 3 for
[quoted text clipped - 8 lines]
>
> I think I already know what their answer will be....
and can you please please video this visit to the cop shop it and post
it on youtube ....
ROTFL
Pagey - 30 Oct 2006 15:17 GMT
>> I am awaiting a call back from the TIO before deciding whether to request
>> Police to lay charges of Conduct Endangering Life against 3 for
[quoted text clipped - 8 lines]
>
> I think I already know what their answer will be....
So? What did your local police say Templar? I sincerely hope you are not as
stupid as you appear to be.
Simon Templar - 30 Oct 2006 15:31 GMT
>>> I am awaiting a call back from the TIO before deciding whether to request
>>> Police to lay charges of Conduct Endangering Life against 3 for
>>> deliberately configuring the network and their handsets ....
>> Hahahahahahahahahahahahahahah...
>> I'm so sorry, but I could not resist.
>> Simon, I beg you to go to your local police and report the matter - on the
>> condition that you post the reply you obtain here!
>> I think I already know what their answer will be....
> So? What did your local police say Templar? I sincerely hope you are not as
> stupid as you appear to be.
I have not spoken to them yet w.nker, I am waiting for a reply from the TIO.
--
The views I present are that of my own and NOT of any organisation I may
belong to.
73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
Pagey - 31 Oct 2006 01:47 GMT
>>>> I am awaiting a call back from the TIO before deciding whether to
>>>> request Police to lay charges of Conduct Endangering Life against 3 for
[quoted text clipped - 13 lines]
> I have not spoken to them yet w.nker, I am waiting for a reply from the
> TIO.
Well, "Conduct Endangering Life" is extremely serious - maybe they know they
are dealing with a fool and choose to ignore you.
I suggest waiting 7 days for a response to such an intellectual question
would be unacceptable. Maybe you should contact them yourself?
Justin Case - 23 Oct 2006 12:37 GMT
| After several days of being lied to by 3 Monkeys, visiting a Nokia Care
| Centre and talking to the TIO regarding drop outs in fringe 3G coverage
[quoted text clipped - 22 lines]
| from locking the phone into GSM or 3G to prevent these drop outs in
| fringe areas to be able to call for assistance.
Are you for real?
Jeremy Quirke - 23 Oct 2006 15:22 GMT
> | After several days of being lied to by 3 Monkeys, visiting a Nokia Care
> | Centre and talking to the TIO regarding drop outs in fringe 3G coverage
[quoted text clipped - 25 lines]
>
> Are you for real?
I bloody well hope not.
Justin Case - 23 Oct 2006 15:34 GMT
| > | After several days of being lied to by 3 Monkeys, visiting a Nokia Care
| > | Centre and talking to the TIO regarding drop outs in fringe 3G coverage
[quoted text clipped - 27 lines]
|
| I bloody well hope not.
one too many brain cells fried by RF I'd imagine.
Rod Speed - 23 Oct 2006 20:20 GMT
> After several days of being lied to by 3 Monkeys, visiting a Nokia
> Care Centre and talking to the TIO regarding drop outs in fringe 3G
[quoted text clipped - 16 lines]
> they have told me to return my handset, pay all outstanding fees and
> port my number away from 3 within 7 days!
> I am awaiting a call back from the TIO before deciding whether to
> request Police to lay charges of Conduct Endangering Life against 3 for deliberately configuring
> the network and their handsets to
> prevent me from locking the phone into GSM or 3G to prevent these drop outs in fringe areas to be
> able to call for assistance.
That last is never gunna happen.
Michael - 23 Oct 2006 23:13 GMT
>> After several days of being lied to by 3 Monkeys, visiting a Nokia
>> Care Centre and talking to the TIO regarding drop outs in fringe 3G
[quoted text clipped - 24 lines]
>
> That last is never gunna happen.
How amusing, Rod's answer was the most mature and tempered out of the lot
;-)
Rod Speed - 24 Oct 2006 04:02 GMT
>>> After several days of being lied to by 3 Monkeys, visiting a Nokia
>>> Care Centre and talking to the TIO regarding drop outs in fringe 3G
[quoted text clipped - 23 lines]
>>
>> That last is never gunna happen.
> How amusing, Rod's answer was the most mature and tempered out of the lot ;-)
Down, you stupid dunny cleaning fuckwit child.
Michael - 23 Oct 2006 23:13 GMT
> After several days of being lied to by 3 Monkeys, visiting a Nokia Care
> Centre and talking to the TIO regarding drop outs in fringe 3G coverage
> areas 3 have admitted to deliberately removing a menu option in Nokia
> phones to prevent locking the phone into 3G or GSM modes for *commercial*
> reasons.
They have never denied that
> They also have decided to terminate my contract for *commercial* reasons.
Because you suck and make all your calls in 2G mode
> This all came about due to calls being dropped continuously in fringe
> areas due to /Network/ and /handset/ configurations set up by 3. This may
[quoted text clipped - 8 lines]
> have told me to return my handset, pay all outstanding fees and port my
> number away from 3 within 7 days!
No, because you are a whinging arsehole, they want to see the back of you.
All carriers do it in the name of customer relations
> I am awaiting a call back from the TIO before deciding whether to request
> Police to lay charges of Conduct Endangering Life against 3 for
LOL
> deliberately configuring the network and their handsets to prevent me from
> locking the phone into GSM or 3G to prevent these drop outs in fringe
> areas to be able to call for assistance.
Drop like a stone, fuckwit.
You can always call 112 and it will use ANY available network regardless of
your handset config
googlegroups@sensation.net.au - 24 Oct 2006 08:45 GMT
> You can always call 112 and it will use ANY available network regardless of
> your handset config
Assuming that Telstra and 3 are the only visible base stations in the
area won't he have exactly the same switching/dropout problems?
Michael - 24 Oct 2006 10:12 GMT
>> You can always call 112 and it will use ANY available network regardless
>> of
>> your handset config
>
> Assuming that Telstra and 3 are the only visible base stations in the
> area won't he have exactly the same switching/dropout problems?
Big difference to his original claim of
"deliberately configuring the network and their handsets to prevent me from
locking the phone into GSM or 3G to prevent these drop outs in fringe areas
to be able to call for assistance."
If you had poor/fringe Telstra GSM coverage, you'd be lucky to even get Voda
or to have good Optus reception
Simon Templar - 24 Oct 2006 15:40 GMT
> Because you suck and make all your calls in 2G mode
No I managed to get my older Nokia 6680 fixed to allow me to lock it
into 2.5G and only did so when required to avoid drop out in fringe areas.
Although all the kiddies were w.nking over Big Brother on their handsets
sucking down all the bandwidth I would switch to GSM to get away from
the congestion.
No reason why I would want to have my handset locked to 2.5G all the
time when I make moderate use of data services also. 3 Rip you on data
charges whilst roaming to Telstra.
--
The views I present are that of my own and NOT of any organisation I may
belong to.
73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
Michael - 25 Oct 2006 10:18 GMT
>> Because you suck and make all your calls in 2G mode
>
> No I managed to get my older Nokia 6680 fixed to allow me to lock it into
> 2.5G and only did so when required to avoid drop out in fringe areas.
Which is what I said
> Although all the kiddies were w.nking over Big Brother on their handsets
> sucking down all the bandwidth I would switch to GSM to get away from the
> congestion.
Data downloading doesnt affect your voice calls
Simon Templar - 26 Oct 2006 00:39 GMT
>>> Because you suck and make all your calls in 2G mode
>> No I managed to get my older Nokia 6680 fixed to allow me to lock it into
>> 2.5G and only did so when required to avoid drop out in fringe areas.
> Which is what I said
>> Although all the kiddies were w.nking over Big Brother on their handsets
>> sucking down all the bandwidth I would switch to GSM to get away from the
>> congestion.
> Data downloading doesnt affect your voice calls
Agreed, but depending on which network you are on as to how much data
costs. Hence it is not in my personal interest have the handset locked
to GSM all the time when I regularly download data.
My original statements still stand. I was told repeatedly that there is
no such menu to lock the phone into GSM or 3G on a Nokia N73. When I
pushed the issue and spoke to the TIO, I was finally told by a 3
representative that yes that menu *does* exist and has been *removed* by
3 for *commercial* reasons.
So in effect I was lied to until I pushed the issue and as a result 3
have also taken a *commercial* decision instruct me to port my number
within 7 days.
I've always said the truth is out there, and it hurts!
--
The views I present are that of my own and NOT of any organisation I may
belong to.
73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
Emjaye - 27 Oct 2006 12:41 GMT
Michael said....
>> They also have decided to terminate my contract for *commercial*
>> reasons.
>
> Because you suck and make all your calls in 2G mode
Whether or not Simon has a legitimate complaint, it's funny how 3 or any
other telco for that matter, can deem it OK to terminate the contract if
they see fit. But the consumer has no such rights.
Contracts are supposed to be an agreement between two parties, each of
which are to be seen as equal, That is, one does not have any adverse
benefit over the other. It's a pity that doesn't extend to "commercial
reasons"...
Michael - 27 Oct 2006 13:33 GMT
> Michael said....
>
[quoted text clipped - 6 lines]
> other telco for that matter, can deem it OK to terminate the contract if
> they see fit. But the consumer has no such rights.
The consumer has the same "rights" as the telco.
BOTH the consumer and the telco are bound to the conditions enclosed.
> Contracts are supposed to be an agreement between two parties, each of
> which are to be seen as equal, That is, one does not have any adverse
You don't know contracts very well, do you
> benefit over the other. It's a pity that doesn't extend to "commercial
> reasons"...
Crapshit. You can put almost anything in a contract.
Emjaye - 28 Oct 2006 04:10 GMT
Michael said....
> BOTH the consumer and the telco are bound to the conditions enclosed.
Except for where the telco can terminate the contract at any time
without penalty, it seems. The customer doesn't have the same luxury of
terminating it and returning the phone. He has to pay it out, as well as
other penalties.
>> Contracts are supposed to be an agreement between two parties, each of
>> which are to be seen as equal, That is, one does not have any adverse
>
> You don't know contracts very well, do you
Whether I do or not, it's clear that you don't.
> Crapshit. You can put almost anything in a contract.
Only stuff that complies with Australian law, such as the Trade
Practices Act, for example.
Michael - 28 Oct 2006 11:38 GMT
> Michael said....
>
[quoted text clipped - 16 lines]
> Only stuff that complies with Australian law, such as the Trade
> Practices Act, for example.
Which is "almost anything"
Paul Day - 23 Oct 2006 23:48 GMT
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Jeremy Quirke - 24 Oct 2006 03:07 GMT
> After several days of being lied to by 3 Monkeys, visiting a Nokia Care
> Centre and talking to the TIO regarding drop outs in fringe 3G coverage
[quoted text clipped - 16 lines]
> have told me to return my handset, pay all outstanding fees and port my
> number away from 3 within 7 days!
Sorry to disappoint but this is not the reason. The simple fact is they
don't own their own GSM network so when you use GSM it costs them hard
dollars to pay Telstra for the airtime.
Simon Templar - 24 Oct 2006 15:48 GMT
>> Because "THE TRUTH HURTS" and it would cost 3 money by customers not
>> having to re-establish calls (paying another 25 cent connection fee) they
>> have told me to return my handset, pay all outstanding fees and port my
>> number away from 3 within 7 days!
> Sorry to disappoint but this is not the reason. The simple fact is they
> don't own their own GSM network so when you use GSM it costs them hard
> dollars to pay Telstra for the airtime.
Ummm, yes of course and is why they choose to deliberately disconnect
the calls. No issue if you are driving through that fringe area and the
call drops once, but when you are stationary and the handset sees 3G for
only a few seconds each time it is a HUGE problem.
--
The views I present are that of my own and NOT of any organisation I may
belong to.
73 de Simon, VK3XEM.
<http://web.acma.gov.au/pls/radcom/client_search.client_lookup?pCLIENT_NO=157452>
DaN - 24 Oct 2006 05:03 GMT
3 is a rubbish company their service is absolute crap I suggest
switching networks asap and never look back
kcoj - 24 Oct 2006 10:13 GMT
> 3 is a rubbish company their service is absolute crap I suggest
> switching networks asap and never look back
to who?
Jeremy Quirke - 24 Oct 2006 11:07 GMT
>> 3 is a rubbish company their service is absolute crap I suggest switching
>> networks asap and never look back
> to who?
9 out of 10 shills recommend Telstra.
kcoj - 25 Oct 2006 09:57 GMT
>>>3 is a rubbish company their service is absolute crap I suggest switching
>>>networks asap and never look back
>>
>>to who?
>
> 9 out of 10 shills recommend Telstra.
feck! oh dear quess I will be the 1 out 10 shills then!