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Cellular Phone Forum / Country Specific / Australian Group / February 2007

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LG TU500 & car Kit Problems

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Rod Out Back - 29 Jan 2007 03:29 GMT
Folks,

Got around to fitting my car kit for the LG phone into the Landcruiser.  This is
an LG Badged (Made by Qualcomm??)NextG phone, and I'm not terribly impressed
with either the phone OR the car kit at this stage...I've had it for about 4
weeks now, and what little residual glow of joy with Telstra was left is now
well and truly faded...

Sol, Baby, I hope the gerbil of happiness bites your big toe off just AFTER he's
set fire to your cat...

Battery life sucks big time.  Barely a day of life in a new battery on standby,
and that doesnt include making a call! Even my old Nokia 6385 had 4-5 days on
standby, and there were much better than mine around... LG dont supply a car
charger with the phone, but you need to be charging the bloody thing daily. Bit
of a problem if you dont have a car kit and you're away from 240v power...

Back to the car kit.  At least it is cheap. $49 supplied with phone, as opposed
to about $340 for the same from Nokia (if they still made proper car
kits)...Mind you, the idea of having to plug the speaker/mic in separately to
the cradle mount is pretty crap. Also, why would you place the release button
for the cradle in exactly the same spot as the external volume control buttons?
That took some serious thought!

It took me some time to work out the power connections required to get the phone
to work in the car kit. Simply connecting the unit to power isnt enough. The
minimal instructions with the car kit dont mention how to set it up if you dont
want it hard-wired to the battery(I only want it charging when key is in & set
to 'Acc' or 'On'). It requires a power lead running to both the main (+'ve)
input and the ignition sense lead to get some life out of the kit. This is
despite there only being power supplied if the key is on....More fool me..

Next problem is the bloody phone doesnt recognise the car kit, despite it
receiving charge from the kit.  The phone sees a headset when the additional
lead is plugged into the phones speaker/mic socket, but this then excludes 'Car
Kit' as a profile option on the phones' settings.

Next, we have the joy of needing to answer a phone locked in the car kit.  Turns
out that setting the phone to 'Any key answer' doesnt actually mean the keys on
the outside of the phone.  So, you either need to leave your phone flipped open
while in the car kit, or need to flip the phone open each time to answer a call.
This seems to be in part because the headset profile assumes you have a proper
headset, which actually has a button to answer the call.  Unfortunately, the
pseudoconnection with the car kit doesnt have such a button.
Pretty neat, hey??

Then, we have the joy of email on the poxed phone.  It seems there are 2 or
possibly 3 ways of accessing my email on the phone, and 2 of them dont work;
they look to be webmail, but it wont recognise some of the characters I keep
punching in.  Funnily enough, the user name & password is the same as I use on
the 3rd option, and it works (reasonably).  This third option to access email
(which actually seems to be an application running on the phone) isnt in the
main menu, and I sort of found it by accident when I pressed a button on the
outside of the phone.

I would strongly reccommend that people avoid this phone(and Telstra for being
prepared to sell the bloody thing).  I appreciate that there will be people like
myself who needed a phone immediately, and a car kit was a requirement, but this
phone sucks!  NextG coverage doesnt seem to be that much worse than CDMA at this
stage, and it is yet to be fully operational.  Mind you, I dont use any of the
video crap, as I just want a phone for being a phone.

So....My question is whether those of you insane enough to want to adopt NextG
at this early stage have encountered a similar problem(s) with your LG TU500?

 

Cheers,

Rod.....Out Back
Justin - 29 Jan 2007 06:52 GMT
| Folks,
|
[quoted text clipped - 64 lines]
|
| Rod.....Out Back

Let's hope you never have to deal with LG customer support,  like they say,
Life's Good.
Michael - 29 Jan 2007 10:06 GMT
> Folks,
>
[quoted text clipped - 7 lines]
> now
> well and truly faded...

Then f.ck off to GSM and have no coverage
Tsunami Australia - 30 Jan 2007 01:45 GMT
>> Folks,
>>
[quoted text clipped - 9 lines]
>
>Then f.ck off to GSM and have no coverage

Now that's a good attitude to have... NOT! Does that mean we should
ALL go back to tin cans and string as most of us are dissapointed with
Telstra?
Michael - 03 Feb 2007 08:18 GMT
>>> Folks,
>>>
[quoted text clipped - 14 lines]
> ALL go back to tin cans and string as most of us are dissapointed with
> Telstra?

Your problem that you live in the part of australia that has no coverage (2%
of the pop.)
Two Bob - 30 Jan 2007 03:10 GMT
>> Folks,
>>
[quoted text clipped - 9 lines]
>
> Then f.ck off to GSM and have no coverage

Come on Michael, I have exceptable GSM coverage AND a good reliable handset
now, why should I go to a gimmick system with crap handsets?
Emjaye - 02 Feb 2007 16:57 GMT
Two said....

> Come on Michael, I have exceptable GSM coverage AND a good reliable
> handset now, why should I go to a gimmick system with crap handsets?

Which handsets are crap?
Two Bob - 03 Feb 2007 11:03 GMT
>> Come on Michael, I have exceptable GSM coverage AND a good reliable
>> handset now, why should I go to a gimmick system with crap handsets?
>
> Which handsets are crap?

In my opinion, all of them.
other-news@usa.net - 29 Jan 2007 12:46 GMT
>Folks,
>
[quoted text clipped - 66 lines]
>
>Rod.....Out Back

First mistake, LG.

WHY a car kit? Bluetooth is the only reliable way with charging lead.

Don't comment on battery life unless you compare to another 3g phone.
That's about right, one day.

Push email doesn't work on NextG at the moment, don't know about POP
email. It can stop phone calls.

What does the coverage map show for NextG in your area? Don't believe
everything you hear about "superior coverage".
Rod Out Back - 29 Jan 2007 19:09 GMT
On Mon, 29 Jan 2007 22:46:30 +1000,
and after reading the post titled " Re: LG TU500 & car Kit Problems",

other-news@usa.net ordered the talented chickens to cluck & peck the following:

>>Folks,
>>
[quoted text clipped - 68 lines]
>
>First mistake, LG.

Didnt have much choice if I wanted a Car Kit

>WHY a car kit? Bluetooth is the only reliable way with charging lead.

Does Bluetooth offer a connection to an external antenna?  This was the only
phone available that had a connection to an external antenna.  I'd have been
happy with Bluetooth, but the only Bluetooth kits I have seen dont utilise a
large antenna on the bullbar.

>Don't comment on battery life unless you compare to another 3g phone.
>That's about right, one day.

Fair Point. It still sucks, but fair point.

>Push email doesn't work on NextG at the moment, don't know about POP
>email. It can stop phone calls.

>What does the coverage map show for NextG in your area? Don't believe
>everything you hear about "superior coverage".

Given I cant seem to get a coverage map out of Telstra, I couldnt tell you.
However, coverage with the car kit is slightly less than what I was getting out
of the CDMA Nokia with car kit in my area.  Coverage without the car kit is
about the same as GSM (about a third of the coverage area of CDMA).

Cheers,

Rod.....Out Back
Tsunami Australia - 30 Jan 2007 01:51 GMT
>>Folks,
>>
[quoted text clipped - 79 lines]
>What does the coverage map show for NextG in your area? Don't believe
>everything you hear about "superior coverage".

I had a carkit for mine (before I sent it back) so that I could
charge, go hands free and mainly to use the external blackstick on the
boot. Our area is challenging for any type of radio signal. Bluetooth
unfortunately just doesnt have the antenna connection, not sure if
they've released a carcharger/antenna patch combo yet.

When compared with a A501, my TU500 was very heavy on the batteries.

As for coverage, our area has car antenna coverage only....then I get
every whako salesperson promising me I dont need an external antenna.
This makes for a good laugh when I tell them to check the map.
Tsunami Australia - 30 Jan 2007 01:44 GMT
>Folks,
>
[quoted text clipped - 3 lines]
>weeks now, and what little residual glow of joy with Telstra was left is now
>well and truly faded...
I had the same issue.

>Sol, Baby, I hope the gerbil of happiness bites your big toe off just AFTER he's
>set fire to your cat...
That's putting it more politely than I would have.

>Battery life sucks big time.  Barely a day of life in a new battery on standby,
>and that doesnt include making a call! Even my old Nokia 6385 had 4-5 days on
>standby, and there were much better than mine around... LG dont supply a car
>charger with the phone, but you need to be charging the bloody thing daily. Bit
>of a problem if you dont have a car kit and you're away from 240v power...
Yes, battery life was one of, if not the biggest killer for this
model.

>Back to the car kit.  At least it is cheap. $49 supplied with phone, as opposed
>to about $340 for the same from Nokia (if they still made proper car
>kits)...Mind you, the idea of having to plug the speaker/mic in separately to
>the cradle mount is pretty crap. Also, why would you place the release button
>for the cradle in exactly the same spot as the external volume control buttons?
>That took some serious thought!
I was most dissapointed with the carkit. Nokia have a good carkit, the
only thing I can fault them for is no antenna connection pins on the
bottom.

>It took me some time to work out the power connections required to get the phone
>to work in the car kit. Simply connecting the unit to power isnt enough. The
[quoted text clipped - 3 lines]
>input and the ignition sense lead to get some life out of the kit. This is
>despite there only being power supplied if the key is on....More fool me..
I was lucky there, I had a Hyundai HGC-120E a whilst back and it had
the same kit, different cradle. Come to think of it, it had a better
cradle, just had to plug the umbilicle to the phone one it was locked.
Anyway most kits seem to have the same/similar wiring harness.

>Next problem is the bloody phone doesnt recognise the car kit, despite it
>receiving charge from the kit.  The phone sees a headset when the additional
>lead is plugged into the phones speaker/mic socket, but this then excludes 'Car
>Kit' as a profile option on the phones' settings.
I got quite a surprise when I noticed this myself. Makes one wonder.

>Next, we have the joy of needing to answer a phone locked in the car kit.  Turns
>out that setting the phone to 'Any key answer' doesnt actually mean the keys on
[quoted text clipped - 4 lines]
>pseudoconnection with the car kit doesnt have such a button.
>Pretty neat, hey??
I left my phone flipped open all the time to check regularly for
signal strength etc so this wasn't an issue. What was an issue was the
inability to keep the backlight going whilst in the carkit so I could
easily check the screen.

>Then, we have the joy of email on the poxed phone.  It seems there are 2 or
>possibly 3 ways of accessing my email on the phone, and 2 of them dont work;
[quoted text clipped - 4 lines]
>main menu, and I sort of found it by accident when I pressed a button on the
>outside of the phone.
I never bothered with email on it, data was too expensive to think
about it.

>I would strongly reccommend that people avoid this phone(and Telstra for being
>prepared to sell the bloody thing).  I appreciate that there will be people like
[quoted text clipped - 5 lines]
>So....My question is whether those of you insane enough to want to adopt NextG
>at this early stage have encountered a similar problem(s) with your LG TU500?
I tried to give them a chance and it failed misserably in this area.
Even now they still haven't got it working. As per usual, they worried
about the major built up areas (which already have good GSM)
first...quite back to front.

It will take quite a bit to get us (many of the locals and our family)
to  trust NextG again. The one time we tried to do a video call, both
phones had full 3G reception and they couldn't keep up with each
other.

Whilst Nokia has it's fair share of problems, as does Sony, I think
that LG could take a look at their technology and use some brain
power. I think I'll wait until Sony or Qualcomm start making
compatible NextG phones and keep using my trusty Nokia 6235 until
then.

>  
>
>Cheers,
>
>Rod.....Out Back
Two Bob - 30 Jan 2007 03:23 GMT
>>Back to the car kit.  At least it is cheap. $49 supplied with phone, as
>>opposed
[quoted text clipped - 9 lines]
> only thing I can fault them for is no antenna connection pins on the
> bottom.

Nokia only have one cradle that hasnt an aerial conection.

>>Then, we have the joy of email on the poxed phone.  It seems there are 2
>>or
[quoted text clipped - 11 lines]
>>the
>>outside of the phone.

> I never bothered with email on it, data was too expensive to think
> about it.
Thats why we have computers!

> Even now they still haven't got it working. As per usual, they worried
> about the major built up areas (which already have good GSM)
> first...quite back to front.

Not really, it's only the city people who want gimmicks, the rest only want
to make phone calls

> Whilst Nokia has it's fair share of problems, as does Sony, I think
> that LG could take a look at their technology and use some brain
> power. I think I'll wait until Sony or Qualcomm start making
> compatible NextG phones and keep using my trusty Nokia 6235 until
> then.

I can see a long wait for Qualcom.
Tsunami Australia - 02 Feb 2007 23:57 GMT
>>>Back to the car kit.  At least it is cheap. $49 supplied with phone, as
>>>opposed
[quoted text clipped - 11 lines]
>
>Nokia only have one cradle that hasnt an aerial conection.
If you attach the AXF-15s (think that was the model) then yes you do
have an antenna connection, and it does work, just not as good as a
proper hardwire connection.

>>>Then, we have the joy of email on the poxed phone.  It seems there are 2
>>>or
[quoted text clipped - 15 lines]
>> about it.
>Thats why we have computers!
I'll go with that one :)

>> Even now they still haven't got it working. As per usual, they worried
>> about the major built up areas (which already have good GSM)
>> first...quite back to front.
>
>Not really, it's only the city people who want gimmicks, the rest only want
>to make phone calls
I agree with this to an extent. It does appear VERY orientated at a
competition to 3G in the city rather than a useable solution in the
country.

Everyone here has been reasonably happy with CDMA. I've only met 1
person who was happy with NextG and they migrated from a GSM phone so
wouldn't know the difference anyway. Everyone who has migrated from
CDMA has cursed NextG

The high-speed internet connection would be handy in the country for
many if it was at a competitive price, as most people in the country
still cannot get ADSL and don't want permenant connections. I know I
would find it handy whilst travelling away from home, just not at it's
current cost. I'm not sure what the story is with CDMA modems.

>> Whilst Nokia has it's fair share of problems, as does Sony, I think
>> that LG could take a look at their technology and use some brain
[quoted text clipped - 3 lines]
>
>I can see a long wait for Qualcom.
After seeing the current selection of handhelds, and from previous
experience with CDMA, Qualcomm would be the only one I'd really
trust...Nokia is a consideration. Everyone else isn't in the race.
Two Bob - 03 Feb 2007 11:13 GMT
>>Nokia only have one cradle that hasnt an aerial conection.
> If you attach the AXF-15s (think that was the model) then yes you do
> have an antenna connection, and it does work, just not as good as a
> proper hardwire connection.

You are thinking of the standard cradle (used for CDMA), there is another
than has no aerial connection at all, and the AXF-15 wont fit at all. 6230
from memory.

>>I can see a long wait for Qualcom.
> After seeing the current selection of handhelds, and from previous
> experience with CDMA, Qualcomm would be the only one I'd really
> trust...Nokia is a consideration. Everyone else isn't in the race.

As far as I know, Qualcom doesnt make handsets anymore, they are now
Kyocera. Ha! from American to Korean, what a joke, (fryingpan to fire). The
Qualcom sticker on the phones is to tell us that the phone is using licenced
Qualcom technology (eg. chipsets?)
Rod Out Back - 30 Jan 2007 03:34 GMT
On Tue, 30 Jan 2007 12:44:40 +1100,
and after reading the post titled " Re: LG TU500 & car Kit Problems",

Tsunami Australia <tsunami_australia-1@yahoo.com.au> ordered the talented
chickens to cluck & peck the following:


>>Folks,
>>
[quoted text clipped - 99 lines]
>>
>>Rod.....Out Back

Tsunami,

The LG TU500 phone is made by Qualcomm, or at least it has a badge saying
'Qualcomm 3G UMTS'....

Sorry to break it to you.

Yes, I forgot to mention the problem with not being able to set the backlight
timer to be always on when the car kit is on.  This is probably another feature
that would resolve itself if the phone recognised the car kit.

Cheers,

Rod.....Out Back
Tsunami Australia - 02 Feb 2007 23:59 GMT
> On Tue, 30 Jan 2007 12:44:40 +1100,
> and after reading the post titled " Re: LG TU500 & car Kit Problems",
[quoted text clipped - 120 lines]
>
>Rod.....Out Back

I think you'll find that LG made the phone and Qualcomm made the
chipset as they have patents (not sure which) on CDMA/W-CDMA
technology.
Dodah - 13 Feb 2007 14:00 GMT
Hi All,
I am experiencing the same problem with the car kit that others have talked
about here ie the phone does not recognise it is in a car kit and goes into
headphone mode when the unbilical cord is plugged in. Also the phone does
not commence charging when in the cradle no matter what position the key is
in or whether the phone is turned on or off. The wiring is correct and has
been belled out and checked several times to be sure. The mute wire is not
used. I am curious, did any one resolve these problems sucessfully and if so
how?

Dodah

>> On Tue, 30 Jan 2007 12:44:40 +1100,
>> and after reading the post titled " Re: LG TU500 & car Kit Problems",
[quoted text clipped - 168 lines]
> chipset as they have patents (not sure which) on CDMA/W-CDMA
> technology.
Rod Out Back - 13 Feb 2007 19:31 GMT
Dodah,

No joy resolving the headset thing; I think they're all like that.  Bloody
annoying.

I also couldnt get the car kit to charge, as I had only connected the power, and
hadnt bothered connecting the IGN Sense lead.  I had worked on the theory that
the power was coming from the accesssory power on the ignition, and so was only
going to be on when the key was in 'Acc' or 'On'.  Turns out the car kit needs
power on BOTH wires to function.  I just made up a 'Y' lead to supply power to
both; both from the same source.  The car kit then started charging the phone.

Here's hoping this solves part of your problem.

On Wed, 14 Feb 2007 01:00:27 +1100,
and after reading the post titled " Re: LG TU500 & car Kit Problems",

"Dodah" <dodah@exe.com.au> ordered the talented chickens to cluck & peck the
following:


>Hi All,
>I am experiencing the same problem with the car kit that others have talked
[quoted text clipped - 180 lines]
>> chipset as they have patents (not sure which) on CDMA/W-CDMA
>> technology.

Cheers,

Rod.....Out Back
Dodah - 14 Feb 2007 01:32 GMT
Rod,
Thanks for the reply. I have the main power lead wired direct to a source
from the battery. The ign sence line is connected to a source from the
ignition switch and provides power in the ACC and IGN position. It sounds
like you have had slightly more joy than me. I have contacted both Telstra
and LG for advice but so far that has not been terribly successful. We will
keep you posted of developments.

Thanks Dodah.

> Dodah,
>
[quoted text clipped - 239 lines]
>
> Rod.....Out Back
Dodah - 19 Feb 2007 10:01 GMT
Telstra said they want a crack at the problem. So we gave it to them to mess
around with. We will let you all know what happened.

Dodah

> Rod,
> Thanks for the reply. I have the main power lead wired direct to a source
[quoted text clipped - 260 lines]
>>
>> Rod.....Out Back
Two Bob - 14 Feb 2007 11:13 GMT
> Hi All,
> I am experiencing the same problem with the car kit that others have
> talked about here ie the phone does not recognise it is in a car kit and
> goes into headphone mode when the unbilical cord is plugged in. Also the
> phone does

Wont happen! The phone was not designed for a car kit, and the kit is
aftermarket.

> not commence charging when in the cradle no matter what position the key
> is in or whether the phone is turned on or off. The wiring is correct and
> has been belled out and checked several times to be sure. The mute wire is
> not used. I am curious, did any one resolve these problems sucessfully and
> if so how?
 
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