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Cellular Phone Forum / Country Specific / Australian Group / May 2007More Out of Town NextG Experiences
Just got home from a weekend away touring NE Vic. In a place called Bright, missus was trying to ring me. Kept on getting my message bank. No ringing, straight to MB. However, she could send me an SMS which I got immediately. I had no problems calling her (Telstra GSM mobile) or the home phone. Looks like the bugs have yet to be ironed out. Now, when in a place called Omeo, NextG coverage was patchy. In one spot, outside the cafe where I was having lunch, I had "Emergency Services only" on the display. Move about a metre to the right of where I was sitting, get a reasonable NextG signal. Now, what signal would the phone have been receiving to get the emergency services message? The locals tell me that Optus is the main provider in the area. But it's not a NextG service. So why was I receiving that signal, if indeed, that is what it was? > Just got home from a weekend away touring NE Vic. > [quoted text clipped - 14 lines] > provider in the area. But it's not a NextG service. So why was I > receiving that signal, if indeed, that is what it was? All NextG capable UMTS phones also operate on the GSM phone bands so if you're getting an Emergency Calls only message then your phone is receiving another network's signal on either GSM or UMTS. In Omeo you would have been able to make emergency calls on the Optus GSM900 service. > Just got home from a weekend away touring NE Vic. > [quoted text clipped - 3 lines] > had no problems calling her (Telstra GSM mobile) or the home > phone. SMS will work down to lower signal strength than voice calls will. > Looks like the bugs have yet to be ironed out. > [quoted text clipped - 9 lines] > service. So why was I receiving that signal, if indeed, that > is what it was? Any 3G or 2G carrier on some band your phone covers, but which is barring your normal access (no roaming agreement). A call to 112 or 000 will be connected by any carrier, ignoring roaming agreements. On 2G it will even disconnect some other user to put you through if there's 100% congestion. John John said.... >> In a place called Bright, missus was trying to ring me. Kept >> on getting my message bank. No ringing, straight to MB. [quoted text clipped - 4 lines] > SMS will work down to lower signal strength than voice calls > will. I had full reception. >John said.... > [quoted text clipped - 8 lines] > >I had full reception. Did you use a smart phone like a Jasjam? The previous firmware couldn't do Push email and calls at the same time. other-news@usa.net said.... >>> SMS will work down to lower signal strength than voice calls >>> will. >> >>I had full reception. > Did you use a smart phone like a Jasjam? The previous firmware > couldn't do Push email and calls at the same time. It's a Samsung A501. > other-n...@usa.net said.... > [quoted text clipped - 6 lines] > > It's a Samsung A501. Have you had messagebank roaming provisioned on your service? It may solve some of your problems. If you have video messagebank, messagebank roaming is recommended anyway for 3G and NextG handsets. try it. it costs nothing to have it on. don't forget to re-boot your handset after its provisioned. >> other-n...@usa.net said.... >> [quoted text clipped - 12 lines] >try it. it costs nothing to have it on. don't forget to re-boot your >handset after its provisioned. What is the science behind this? Or is this an urban legend? On Apr 7, 8:06 am, other-n...@usa.net wrote: > >> other-n...@usa.net said.... > [quoted text clipped - 14 lines] > > What is the science behind this? Or is this an urban legend?- Hide quoted text - the science behind it, i don't know. I do know it can make a positive difference. as i stated before, if your 3G/NextG service already has video messagebank, it requires messagebank roaming just the same, to enable diversions to messagebank(as stated in an online telstra reference source for staff). the other benefits like improved roaming, signal strength, video calling , mms (the benefits vary between handset models), etc. are a bonus. try it and find out. Spokes said... >> What is the science behind this? Or is this an urban legend? > the science behind it, i don't know. I do know it can make a positive > difference. as i stated before, if your 3G/NextG service already has I will be going out of town in a couple of weeks. I'll call Telstra to ask that "message bank roaming" be activated. Will then see how the phone performs up in the high country second time round. Of course, if the Telstra droid says "what the f.ck you on about?" when I request this feature I'll come lookin' for ya.... > Spokes said... > [quoted text clipped - 8 lines] > Of course, if the Telstra droid says "what the f.ck you on about?" when > I request this feature I'll come lookin' for ya.... have it put on now. it costs nothing. make sure the droid checks that you already have videomessagebank (which is usually installed on 3G and NextG services) otherwise its a wasted exercise. i'm confident the service will work better as a result. if the droid knows their job, they shouldn't question you. > Spokes said... > [quoted text clipped - 8 lines] > Of course, if the Telstra droid says "what the f.ck you on about?" when > I request this feature I'll come lookin' for ya.... How did the coverage work for you on the latest trip into the high country? > > I will be going out of town in a couple of weeks. I'll call Telstra to > > ask that "message bank roaming" be activated. Will then see how the [quoted text clipped - 5 lines] > How did the coverage work for you on the latest trip into the high > country? What's message bank roaming again? PD  SignaturePaul Day Spokes said.... >> Of course, if the Telstra droid says "what the f.ck you on about?" when >> I request this feature I'll come lookin' for ya.... > > How did the coverage work for you on the latest trip into the high > country? Seemed OK. In Bright, where I was the last time, I didn't receive cany calls, so I couldn't tell. Just a few SMSes from the missus. But then receiving them hasn't been an issue. It's when someone tries to call me that the call goes straight to message bank. And it's not just up there. It happens around here as well, and other places too. But then I had the same thing with my Nokia 2280 CDMA phone. As with any other fault that I've ever experienced with a mobile phone, Telstra has been unable to resolve it. Lately it's been failed MMSes to my daughter's and son-in-law's phones. They're with 3 and on its 3G plans. Occasionally my sister who is with Optus would reply "what's with the blank SMS" to which I'd reply "it's an MMS and is s'posed to have a photo attached." MMSes to any Telstra mobile have always gone through OK... Oh, and i've never had any MMSes to my mobile from my daughter fail. She's been sending a few lately, as she recently had a daughter, her first and our first grandchild. > Spokes said.... > [quoted text clipped - 23 lines] > She's been sending a few lately, as she recently had a daughter, her > first and our first grandchild. call customer service and ask them to put in the Video MMS code. that could help the MMS problem. Spokes said.... >> Oh, and i've never had any MMSes to my mobile from my daughter fail. >> She's been sending a few lately, as she recently had a daughter, her >> first and our first grandchild. > > call customer service and ask them to put in the Video MMS code. that > could help the MMS problem. Why? If I can send MMSes to other Telstra mobiles with no problems why not with other networks? Anyway it's a moot point. I got sick of the high data charges just for extremely casual browsing, so I've put a bar on my phone. This also precludes MMSes and video calls being made or received on it. When Telstra decides to charge at a more affordable rate then I'll reconsider the service. Until then the phone will be used as such - a phone. Report it to the Ombudsman/ACCC/Fair Trading Dept. Tell them the sales rep insisted it could do that function, and that is why you bought the phone. Not fit for the purpose intended, and would appear that their network quality is not of merchantable quality. Write to Telstra's CRC and bamboozle them with legalistic jargon and references to various acts and regulations. > Spokes said.... > [quoted text clipped - 23 lines] > She's been sending a few lately, as she recently had a daughter, her > first and our first grandchild. SignaturePosted via a free Usenet account from http://www.teranews.com > Report it to the Ombudsman/ACCC/Fair Trading Dept. > [quoted text clipped - 4 lines] > Write to Telstra's CRC and bamboozle them with legalistic jargon and > references to various acts and regulations. What a load of sh.t and bollocks. Receiver of the MMS need to raise faults with THEIR respective networks. >> Spokes said.... >> [quoted text clipped - 23 lines] >> She's been sending a few lately, as she recently had a daughter, her >> first and our first grandchild. Michael said.... >> Write to Telstra's CRC and bamboozle them with legalistic jargon and >> references to various acts and regulations. > What a load of sh.t and bollocks. Receiver of the MMS need to raise > faults with THEIR respective networks. What about the consumer who paid to have the MMS sent? If it didn't arrive, then isn't he (me) paying for a service that isn't being well, supplied? > Michael said.... > [quoted text clipped - 7 lines] > arrive, then isn't he (me) paying for a service that isn't being well, > supplied? If you are carrier A, and carrier B doesn't deliver your MMS properly, its not carrier A's fault. Look at your SFOA, MMS and SMS are best effort only, no guarantee is given for delivery due to factors such as the above Michael said.... >> What about the consumer who paid to have the MMS sent? If it didn't >> arrive, then isn't he (me) paying for a service that isn't being well, >> supplied? > > If you are carrier A, and carrier B doesn't deliver your MMS properly, > its not carrier A's fault. Hmm. Sounds a tad iffy. Whatever, my wife can successfully send our daughter MMSes from her Telstra GSM/3G mobile to her over at 3. But me on NextG cannot. So, in this case, is it Carrier A or Carrier B who's at fault here? > Look at your SFOA, MMS and SMS are best effort only, no guarantee is > given for delivery due to factors such as the above Yeah but they have no problems whatsoever in charging what amounts to exhorbitant prices for a few bytes of data, regardless of whether you get satisfactory service or not. > Michael said.... > [quoted text clipped - 17 lines] > exhorbitant prices for a few bytes of data, regardless of whether you > get satisfactory service or not. As I suggested before, call customer service to check if the Video MMS product code is provisioned. If it already and you're still having problems sending mms, get the phone checked out in a store. Spokes said.... >> Yeah but they have no problems whatsoever in charging what amounts to >> exhorbitant prices for a few bytes of data, regardless of whether you [quoted text clipped - 3 lines] > MMS product code is provisioned. If it already and you're still having > problems sending mms, get the phone checked out in a store. The phone can send MMSes fine to other mobiles on Telstra's network and to Optus ones. It's only to 3 and in particular my daughter's phone and her husband's phone, both some LG 3G flipphone model, that have the problems. About 1 in 5 MMSes reach them. I've taken the phone back to the dealer. We tested the phone there. It works fine according to them. And I can receive MMSes from my daughter's phone with no problems. My wife has a GSM/3G Nokia with Telstra. She has no problems at all sending MMSes to our daughter's phone. I've given up trying to get this fixed. I no longer use any of the NextG data services and have requested Telstra to put a bar on it to prevent any data services from being accessed. It's neither worth the cost of the crap service nor the hassles of trying to get stuff to work. Plus it's slow as treacle, anyway. It's bullshit that Telstra claims NextG to be "fast" or anything like wireless "broadband". > Michael said.... > [quoted text clipped - 10 lines] > > So, in this case, is it Carrier A or Carrier B who's at fault here? No one knows at that stage, you always raise the fault with the sending carrier >> Look at your SFOA, MMS and SMS are best effort only, no guarantee is >> given for delivery due to factors such as the above > > Yeah but they have no problems whatsoever in charging what amounts to > exhorbitant prices for a few bytes of data, regardless of whether you > get satisfactory service or not. You get to like it or lump it Michael J said... >> So, in this case, is it Carrier A or Carrier B who's at fault here? > > No one knows at that stage, you always raise the fault with the sending > carrier I have - numerous times. I've largely given up on it. I'm no longer interested in the "value added" services that NextG allegedly provides. I'll simply use it for its extended coverage in rural areas and for making and receiving phone calls. Signature"The internet is a great way to get on the net." - Bob Dole > Seemed OK. In Bright, where I was the last time, I didn't receive cany > calls, so I couldn't tell. Just a few SMSes from the missus. But then > receiving them hasn't been an issue. It's when someone tries to call me > that the call goes straight to message bank. And it's not just up there. Thats just low coverage. Your phone doesn't respond to the page in time > As with any other fault that I've ever experienced with a mobile phone, > Telstra has been unable to resolve it. Lately it's been failed MMSes to Because its not a fault > Have you had messagebank roaming provisioned on your service? It may > solve some of your problems. If you have video messagebank, > messagebank roaming is recommended anyway for 3G and NextG handsets. So, what's "messagebank roaming" again? PD SignaturePaul Day Web: http://www.enigma.id.au/ >Now, what signal would the phone have been receiving to get the >emergency services message? The locals tell me that Optus is the main >provider in the area. But it's not a NextG service. So why was I >receiving that signal, if indeed, that is what it was? It is a standard feature of GSM and 3G systems. If you are out of range of your provider, it allows 112 emergency calls over the nearest service. Maybe 000, too. But I am not sure. GSM has been doing that for years. NextG phones work on GSM as well as NextG. A usefull safety feature. ----------------------------- Subvert the Dominant paradigm. Turn your TV off > It is a standard feature of GSM and 3G systems. > If you are out of range of your provider, it allows 112 > emergency calls over the nearest service. Maybe 000, too. But > I am not sure. It's true for all the numbers listed in the SIM's EF_ECC (emergency call codes) file, at SIM address 6FB7. This is the same for 2G GSM and 3G UMTS phones. These days, they all seem to include 000 and 911. John > Just got home from a weekend away touring NE Vic. > [quoted text clipped - 14 lines] > provider in the area. But it's not a NextG service. So why was I > receiving that signal, if indeed, that is what it was? sending sms doesnt use a voice channel if you have ANY signal indication at all an sms will be sent and recieved as the sms is sent across your "signal channel" as opposed to a voice channel. It appears that the network in the area concerned are not optimized and that the only way coverage will get better is if this is brought to the attention of the operator via the call center who should raise the issue to the feild staff > if you have ANY signal indication at all an sms will be sent > and recieved as the sms is sent across your "signal channel" > as opposed to a voice channel. That's assuming you've successfully negotiated a signal channel, when subject to TA (timing advance) limitations, of course. For a standard 2G (GSM) serving cell, SMS transmission is impossible for TA values greater than 63 (ie, where the distance to the base is greater than 35 km), regardless of how strong a signal you've got from your network. This applies equally to 3G phones when using 2G cells. 3G proper doesn't use TA. John |
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