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Cellular Phone Forum / Country Specific / Australian Group / June 2007Telstra #100# not working
The Telstra #100# USSD service which allows pre-paid top-up, available balance query, credit transfer to another user, etc has been down for several days (since the weekend at least). Dialling #100# results in "Unfortunately this service is currently unavailable. Please try later." Does anyone know what's going on? John I think it's fuxored, Check yuor settings! > The Telstra #100# USSD service which allows pre-paid top-up, > available balance query, credit transfer to another user, etc [quoted text clipped - 5 lines] > > John > I think it's fuxored, Check yuor settings! It's not settings. I'm using a Wavecom 1206b modem and the AT+CUSD=1,"#100#" command to initiate the USSD session. And the modem response is +CUSD: 2,"Unfortunately this service is currently unavailable. Please try later.",15 where the "2" unambiguously means Telstra terminated the session, after delivering that text (GSM 07.07). John #100# is working fine on my 2 Next G mobiles... and has been for the last few days. Adam > The Telstra #100# USSD service which allows pre-paid top-up, > available balance query, credit transfer to another user, etc [quoted text clipped - 5 lines] > > John > #100# is working fine on my 2 Next G mobiles... and has been > for the last few days. Thanks - still not working on ordinary GSM pre-paid. Is yours pre-paid? Maybe the downtime is related to an upgrade to accommodate pre-paid Next G. John >> #100# is working fine on my 2 Next G mobiles... and has been >> for the last few days. > > Thanks - still not working on ordinary GSM pre-paid. Is yours > pre-paid? I don't know what part of #100# you are using but I just tried it on my GSM prepaid and it printed my current balance. > I don't know what part of #100# you are using but I just tried > it on my GSM prepaid and it printed my current balance. Thanks. I just tried another Telstra pre-paid SIM and that works OK. I don't know what's going on with the first SIM, but it used to work with #100#, has heaps of credit and time left, and lets me make calls. John > The Telstra #100# USSD service which allows pre-paid top-up, > available balance query, credit transfer to another user, etc [quoted text clipped - 3 lines] > > Does anyone know what's going on? Have you asked Customer Service? > John > Have you asked Customer Service? Don't be silly - better to ask those who might know something first! John Good to see that Telstra's customer service is still so poor that even the simplest of requests like this require the intervention of the Ombudsman or unofficial support from Telstra staff on newsgroups. Telstra should be threatened with having their carrier licence revoked or restricted if they cannot improve on their poor record. Not a thing has changed since that Balding kid died. > The Telstra #100# USSD service which allows pre-paid top-up, > available balance query, credit transfer to another user, etc [quoted text clipped - 5 lines] > > John  SignaturePosted via a free Usenet account from http://www.teranews.com |
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