Telstra BigPond too slow and too expensive, say its users (and anybody else with a clue)

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James Bell - 22 Oct 2007 09:15 GMT

Not new f.cking news, although sycophants like Alan 'You stole my JB
name waaaahh' Parkington would disagree.

http://www.theage.com.au/news/national/telstra-bigpond-too-slow-and-too-expensiv
e/2007/10/21/1192940903791.html

> CUSTOMERS of Telstra's BigPond, Australia's largest internet service provider, have given it a resounding thumbs down, saying it costs too much, has poor levels of service and is not as quick as advertised.
>
> A survey of 3870 subscribers by consumer group Choice found that customers of smaller providers Westnet and Internode are the most satisfied with their level of service.

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Alan Parkington - 22 Oct 2007 09:53 GMT

> Not new f.cking news, although sycophants like Alan 'You stole my JB name
> waaaahh' Parkington would disagree.
[quoted text clipped - 3 lines]
>> provider, have given it a resounding thumbs down, saying it costs too
>> much, has poor levels of service and is not as quick as advertised.

Seeing only 29 percent of the user base of EVERY isp is satisfied, hardly a
fair result.

If BP has such a bad business model as some claim, why does it have 47% of
the market? Why are other ISPs like Singtel Optus, Dodo etc all now counting
uploads in their quotas?

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Alan Parkington - 22 Oct 2007 09:53 GMT

>> Not new f.cking news, although sycophants like Alan 'You stole my JB name
>> waaaahh' Parkington would disagree.
[quoted text clipped - 10 lines]
> the market? Why are other ISPs like Singtel Optus, Dodo etc all now
> counting uploads in their quotas?

And to follow up:

BigPond corporate affairs manager Craig Middleton said Telstra was

> offering a premium service. "While we'd be concerned at this survey's
> findings
> we are outselling our nearest competitor (Optus) four to one," he said."

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James Bell - 22 Oct 2007 12:30 GMT

>>> Not new f.cking news, although sycophants like Alan 'You stole my JB name
>>> waaaahh' Parkington would disagree.
[quoted text clipped - 9 lines]
>> the market? Why are other ISPs like Singtel Optus, Dodo etc all now
>> counting uploads in their quotas?

Because of all the uneducated fuckwits who get misled into thinking
200MB is a 'lot' and lured into a 'free modem' on a 2 year contract with
high exit fees.

> And to follow up:
>
> BigPond corporate affairs manager Craig Middleton said Telstra was
>> offering a premium service. "While we'd be concerned at this survey's
>> findings
>> we are outselling our nearest competitor (Optus) four to one," he said."

Another garbage statement, fuckwit. Much like there one saying they'd
win against the government in court.

Pity about the fact that DSL Direct is wiping the floor in metropolitan
areas and their subsidiary (Virgin) is wiping the floor with their
completely TLS bypassing wireless product.

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Rod Speed - 22 Oct 2007 19:36 GMT

> James Bell <jamesbell@tellthetruthtelstra.com.au> wrote

>> Not new f.cking news, although sycophants like Alan 'You stole my JB name waaaahh' Parkington would disagree.

>> http://www.theage.com.au/news/national/telstra-bigpond-too-slow-and-too-expensiv
e/2007/10/21/1192940903791.html

>>> CUSTOMERS of Telstra's BigPond, Australia's largest internet service
>>> provider, have given it a resounding thumbs down, saying it costs too much, has poor levels of service and is not as
>>> quick as advertised.
>
> Seeing only 29 percent of the user base of EVERY isp is satisfied,

Pig ignorant lie. No surprise that they gave you the bums rush.

> hardly a fair result.

Pathetic.

> If BP has such a bad business model as some claim, why does it have 47% of the market?

Because there are that many fools around who arent even capable
of working out who to sign up with, but plenty stick with telstra for
other reasons like they are stupid enough to want just one bill etc.

> Why are other ISPs like Singtel Optus, Dodo etc all now counting uploads in their quotas?

Another bare faced lie, only a couple of others are doing that, liar.

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Will Kemp - 22 Oct 2007 22:07 GMT

>> Not new f.cking news, although sycophants like Alan 'You stole my JB
>> name waaaahh' Parkington would disagree.
[quoted text clipped - 9 lines]
> If BP has such a bad business model as some claim, why does it have 47%
> of the market?

It's partly a legacy of tel$cum's monopoly. Most people in Australia have
still got tel$cum landlines - because they've always been tel$cum and, as
Australians have proved over and over again, most people don't like to
actually *think* unless they're forced to. They're already dealing with
tel$cum and when they think about getting, say, broadband, and they see
some lying advert from tel$cum about how cheap their service is, it's the
easy option - requiring the minimum of thought.

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