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Cellular Phone Forum / Country Specific / Australian Group / May 2008

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Telstra mobile roaming

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Sunny - 12 Apr 2008 08:24 GMT
Missus and I want to take our mobile phones to Singapore.
Will only use them to call each other (or text) when not together.

Telstra shop "gurus" keep waxing on about replacing sim cards or calling
back to Aus.

Am I wrong to assume that after I get Roaming "activated", and amend our
mobile numbers to the required
+61 and drop the first O, that we just call each other, and eventually pay
the extra fee for the call being handled by Singtel to Telstra and then
back from Telstra to Singtel?

The "guide" from Telstra deems to suggest that Singapore charges are made
up of:
National Call
Call to Aus
Telstra charge to receive
Call set up fee
Incoming call

?????
John Phillips - 13 Apr 2008 01:49 GMT
> Telstra shop "gurus" keep waxing on about replacing sim cards or
> calling back to Aus.

Get local prepaid sims in Sillypore, otherwise you will be fleeced.
Paul Day - 13 Apr 2008 12:04 GMT
> Missus and I want to take our mobile phones to Singapore.
> Will only use them to call each other (or text) when not together.

http://www.telstra.com.au/mobile/networks/country_info.cfm?tech=gsm&countryid=18
0&submit_gsm.x=43&submit_gsm.y=13


So, approximately (varies depending on which network you use):

SMS: 40c (you)
Call: $1.14/min (you) + 40c + 40c/min + 68c/min (her)

PD

Signature

Paul Day

Sunny - 14 Apr 2008 00:26 GMT
| > Missus and I want to take our mobile phones to Singapore.
| > Will only use them to call each other (or text) when not together.

http://www.telstra.com.au/mobile/networks/country_info.cfm?tech=gsm&countryid=18
0&submit_gsm.x=43&submit_gsm.y=13


| So, approximately (varies depending on which network you use):
|
| SMS: 40c (you)
| Call: $1.14/min (you) + 40c + 40c/min + 68c/min (her)

Thanks, looks like a choice between $2.60 per call for one or two calls,
and the cost of two sim cards for $36.
(with two new phone Nos)
Snapper - 15 Apr 2008 10:04 GMT
Sunny wrote...

> Thanks, looks like a choice between $2.60 per call for one or two calls,
> and the cost of two sim cards for $36.
> (with two new phone Nos)

That's if you make one or two calls only. If you spend the $36 then you
may wish to make more use of it, particularly if you wish to call home or
whether you wish to receive calls from family or friends while away.

After a visit to the US and taking up Telstra's "advice" that
international roaming was the way to go, when we got back we were
receiving bills 3 months later. All up it cost over $500 for the few calls
that were made or received. Next time it will be pre-paid SIMs or a couple
of "disposable" phones when we get there.
thegoons - 15 Apr 2008 11:47 GMT
> Sunny wrote...
>
[quoted text clipped - 11 lines]
> that were made or received. Next time it will be pre-paid SIMs or a couple
> of "disposable" phones when we get there.

Take them to the Ombudsman due to inappropriate advice given, when they
should have had knowledge/expertise to advise you of a reasonable course of
action.

** Posted from http://www.teranews.com **
Michael - 27 Apr 2008 09:07 GMT
>> After a visit to the US and taking up Telstra's "advice" that
>> international roaming was the way to go, when we got back we were
[quoted text clipped - 7 lines]
> should have had knowledge/expertise to advise you of a reasonable course
> of action.

What inappropriate advice?
Michael - 27 Apr 2008 09:06 GMT
> After a visit to the US and taking up Telstra's "advice" that
> international roaming was the way to go, when we got back we were
> receiving bills 3 months later. All up it cost over $500 for the few calls

Whats your point?
Snapper - 28 Apr 2008 22:08 GMT
Michael wrote...

> > After a visit to the US and taking up Telstra's "advice" that
> > international roaming was the way to go, when we got back we were
> > receiving bills 3 months later. All up it cost over $500 for the few calls
>
> Whats your point?

I thought that it was fairly obvious. That international roaming is
hideously expensive and that the quality of Telstra "advice" is
questionable, to say the least.

We're getting "disposable" phones when we're over there next. Either that
or purchase a pre-paid SIM for my wife's Nokia which will work O/S.
Michael - 04 May 2008 22:51 GMT
> Michael wrote...
>
[quoted text clipped - 6 lines]
>
> I thought that it was fairly obvious.

No, you were vague and pointless.

> That international roaming is
> hideously expensive and that the quality of Telstra "advice" is

You knew that going in. Rates are set by the OS carrier, with a Telstra
markup. Telstra has no control over the end price

> questionable, to say the least.

What was questionable about it'
Kwyjibo - 05 May 2008 05:20 GMT
>> Michael wrote...
>>
[quoted text clipped - 14 lines]
> You knew that going in. Rates are set by the OS carrier, with a Telstra
> markup. Telstra has no control over the end price

Lie. And you even managed to contradict yourself within the space of two
sentences.
Stupidity like that requires a special kind of talent. Well done Mikey.

Signature

Kwyj.

Snapper - 06 May 2008 10:17 GMT
Michael wrote...

> >> Whats your point?
> >
> > I thought that it was fairly obvious.
>
> No, you were vague and pointless.

No. It was obvious. However, what IS obvious is that you failed to either
comprehend it or are refusing to acknowledge what I said.

> You knew that going in. Rates are set by the OS carrier, with a Telstra
> markup. Telstra has no control over the end price

When we researched this, the information was difficult to source,
particularly the quantums. So, when the bills started rolling in, we were
expecting them to be high, but not as high as they eventually turned out
to be.

> > questionable, to say the least.
>
> What was questionable about it'

Telstra said that International Roaming was the cheapest way and most
efficient way to do this. However, that "advice" was incorrect. It
would've been far cheaper to buy a pre-paid SIM or get a cheap throwaway
phone over there on a pre-paid plan.
Sunny - 06 May 2008 23:53 GMT
<snip>
| Telstra said that International Roaming was the cheapest way and most
| efficient way to do this. However, that "advice" was incorrect. It
| would've been far cheaper to buy a pre-paid SIM or get a cheap throwaway
| phone over there on a pre-paid plan.

Depends what each individual intends to use the phone for.
Mobile roaming is cheaper if only used between a couple for keeping in
touch, if separated.
Pre paid sim and throw away phones for two people start at $250 (eg
Singapore)
(And new phone numbers etc)
a phone card for any calls back to Aus. and leave the mobiles at home
works well.
Michael - 07 May 2008 07:08 GMT
> Michael wrote...
>
[quoted text clipped - 12 lines]
> When we researched this, the information was difficult to source,
> particularly the quantums. So, when the bills started rolling in, we were

Quantums? WTF?

The rates are on the website,

> expecting them to be high, but not as high as they eventually turned out
> to be.

The rates are on the website, WTF?

>> What was questionable about it'
>
> Telstra said that International Roaming was the cheapest way and most
> efficient way to do this. However, that "advice" was incorrect. It

It is the most efficient way to do it. Telstra did not guarantee you it was
cheapest - show proof
Snapper - 07 May 2008 22:11 GMT
Michael wrote...

> > When we researched this, the information was difficult to source,
> > particularly the quantums. So, when the bills started rolling in, we were
>
> Quantums? WTF?

Look it up in a dictionary.

> The rates are on the website,

For Say, Bell South, AT&T or whatever carrier that you're using when
overseas?

> It is the most efficient way to do it. Telstra did not guarantee you it was
> cheapest - show proof

It is not the "most efficient" way of doing it. Buying a pre-paid when you
get there is. Charge the SIM then when you're finished with it throw it
out or give it to someone. No bullshit bills to worry about when you get
home.

As for "proof", easy to say when you know that I didn't record the Telstra
droid when we were researching this and when it recommended that we hook
up for international roaming.
Michael - 10 May 2008 04:33 GMT
> Michael wrote...
>
[quoted text clipped - 5 lines]
>
> Look it up in a dictionary.

What a f.cking load of Yank w.nk. Speak English you idiot

>> The rates are on the website,
>
> For Say, Bell South, AT&T or whatever carrier that you're using when
> overseas?

Clearly.

>> It is the most efficient way to do it. Telstra did not guarantee you it
>> was
>> cheapest - show proof
>
> It is not the "most efficient" way of doing it. Buying a pre-paid when you

It sure was, every time I've gone overseas I've just used my International
Roaming on my Telstra postpaid mobile

> get there is. Charge the SIM then when you're finished with it throw it

And what of the countries that require proof of residence? Huh?

> out or give it to someone. No bullshit bills to worry about when you get
> home.

Just bullshit where other people have to learn other numbers, possibly a
number for every country.

Load of w.nk

> As for "proof", easy to say when you know that I didn't record the Telstra
> droid when we were researching this and when it recommended that we hook
> up for international roaming.

Then prove it.
Snapper - 11 May 2008 01:55 GMT
Michael wrote...

> >> Quantums? WTF?
> >
> > Look it up in a dictionary.
>
> What a f.cking load of Yank w.nk. Speak English you idiot

I am. Not my fault that you're semi-literate.

> > get there is. Charge the SIM then when you're finished with it throw it
>
> And what of the countries that require proof of residence? Huh?

Yep, you give them your hotel as "proof of residence". And which countries
require this?

> > As for "proof", easy to say when you know that I didn't record the Telstra
> > droid when we were researching this and when it recommended that we hook
> > up for international roaming.
>
> Then prove it.

How about you go f.ck yourself. I don't need to prove anything to you or anyone
else. You can choose to believe or disbelieve me. I don't really care.
Paul Day - 11 May 2008 06:42 GMT
> > >> Quantums? WTF?
> > >
[quoted text clipped - 3 lines]
>
> I am. Not my fault that you're semi-literate.

Looks like I'm semi-literate too then, because I have no idea what a
"quantum" is with regards to mobile roaming.

PD

Signature

Paul Day

Snapper - 12 May 2008 00:25 GMT
Paul Day wrote...

> Looks like I'm semi-literate too then, because I have no idea what a
> "quantum" is with regards to mobile roaming.

You'd have to read my message and the context with which I used the word.
Michael - 12 May 2008 22:56 GMT
> Paul Day wrote...
>
>> Looks like I'm semi-literate too then, because I have no idea what a
>> "quantum" is with regards to mobile roaming.
>
> You'd have to read my message and the context with which I used the word.

You're a f.cking tool. Ha ha.
Snapper - 13 May 2008 01:12 GMT
Michael wrote...

> > You'd have to read my message and the context with which I used the word.
>
> You're a f.cking tool. Ha ha.

I s'pose then, dickwad, we have something in common, huh?
Michael - 12 May 2008 22:56 GMT
>> > >> Quantums? WTF?
>> > >
[quoted text clipped - 6 lines]
> Looks like I'm semi-literate too then, because I have no idea what a
> "quantum" is with regards to mobile roaming.

Hey mate, it was "quantums" ;-)
Paul Day - 15 Apr 2008 10:08 GMT
> Thanks, looks like a choice between $2.60 per call for one or two
> calls, and the cost of two sim cards for $36. (with two new phone Nos)

Or simply stick with SMS only and divert all calls to voice-mail, where
you have a message telling people you're overseas and to contact you
when you get back or send you an email.

PD

Signature

Paul Day
http://www.enigma.id.au/

Sunny - 16 Apr 2008 00:21 GMT
| > Thanks, looks like a choice between $2.60 per call for one or two
| > calls, and the cost of two sim cards for $36. (with two new phone Nos)
|
| Or simply stick with SMS only and divert all calls to voice-mail, where
| you have a message telling people you're overseas and to contact you
| when you get back or send you an email.

Thanks, probably what I will do, the mobiles will only be switched on if
we are not together.
Paul Day - 16 Apr 2008 02:29 GMT
> | Or simply stick with SMS only and divert all calls to voice-mail, where
> | you have a message telling people you're overseas and to contact you
> | when you get back or send you an email.
>
> Thanks, probably what I will do, the mobiles will only be switched on if
> we are not together.

No harm in leaving them on 24/7. Means folk back home can contact you in
a hurry via SMS if need be. Doesn't cost you anything.

PD

Signature

Paul Day
http://www.enigma.id.au/

Snapper - 15 Apr 2008 10:04 GMT
Sunny wrote...

> The "guide" from Telstra deems to suggest that Singapore charges are made
> up of:
[quoted text clipped - 3 lines]
> Call set up fee
> Incoming call

That sounds about right. International roaming is f.cking expensive, no
matter how it's done.

You'd be better off buying a couple of pre-paid SIM cards when you're in
Singapore and using them while you're there. Assuming, of course, that
your phones are able to work on Singapore's phone networks.

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