Make sure your Activesync is configured to listen on the COM port defined as
INCOMING/Service.
Check if you have a personal firewall. Zone Alarm must be set to Medium.

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Mauricio Freitas, Microsoft MVP Mobile Devices
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> HI everyone,
> Can anyone help, I haven't been able to connect my PDA hp2200 to my desktop
> PC via activesync. Every time I try I get waiting device, device not found
> or not in range check if service is available.
> I mean this is using Bluetooth.
> Thank for your help.