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Cellular Phone Forum / General / Bluetooth / November 2003Motorola 270C and 2004 Acura TL?
Does the Motorola 270C work with the Bluetooth link in the '04 Acura TL?  SignatureWhen I die, I want to go peacefully in my sleep like my Grandfather did - not screaming like the passengers in his car. Not sure how far you have gotten into the 270c, but its been a nitemare. First off, some Bluetooth Modules only have 1.0 version of BlueTooth and will need to be flashed to 1.1. And yes, the 270c will have Bluetooth by putting on the module IF (BIG IF) it has the proper firmware. (Verizon does not have that Firmware available) Just having that Module does +NOT assure you will have Bluetooth, do NOT let anyone tell ya different. It appears that most of the carriers refrained from approving the software for the phone that includes the Bluetooth Upgrade/Menu for the phone. It is easy to tell. Install the Module. Power Down Phone and power Up. Go to MENU-COMMECTIONSSo I am currently stuck with a 270c and module, that do absolutely NOTHING. Hopefully Monday I will be able to get Moto to flash the phone and module, but I know Moto, time to ROLL UP THOSE SLEEVES!! If anyone has the proper software to enable Bluetooth on a 270c, I have the PST software, please let me know and Ill send you an email address. Thanks > Does the Motorola 270C work with the Bluetooth link in the '04 Acura TL? > > -- > When I die, I want to go peacefully in my sleep like my Grandfather did - > not screaming like the passengers in his car. >Not sure how far you have gotten into the 270c I haven't gotten into it very far at all - I'm still trying to determine if it will work for me. However, it is my only hope for staying with Verizon Wireless, ince it is the only Bluetooth phone they ever had. Of course, if even a fully-fuctional 270C won't work with the hands free link in the TL, the whole idea is moot. :) >First off, some Bluetooth Modules only have 1.0 version of BlueTooth and >will need to be flashed to 1.1. And yes, the 270c will have Bluetooth by >putting on the module IF (BIG IF) it has the proper firmware. (Verizon does >not have that Firmware available) I've been researching this a bit, and my understanding is that Motorola will only update the firmware in a 270C that does NOT have a Verizon Wireless sticker on the front - apparently they have some agreement with VZW to leave those phones with Verizon-approved firmware. The VZW version also seems to lack the nice reflective material behind the LCD, making the phone more difficult to read in strong sunlight. However, if you buy the generic 270C, you can send it to Moto and have it upgraded to the latest firmware. Persumably this applies to the bluetooth module, as well. Good luck, and let us know how you make out. SignatureWhen I die, I want to go peacefully in my sleep like my Grandfather did - not screaming like the passengers in his car. > >Not sure how far you have gotten into the 270c > [quoted text clipped - 23 lines] > When I die, I want to go peacefully in my sleep like my Grandfather did - > not screaming like the passengers in his car. > I've been researching this a bit, and my understanding is that Motorola will > only update the firmware in a 270C that does NOT have a Verizon Wireless sticker [quoted text clipped - 4 lines] > Moto and have it upgraded to the latest firmware. Persumably this applies to the > bluetooth module, as well. I do have a phone with the new firmware, but I haven't yet activated it. I bought it on-line, new, unlocked, and sent it to Motorola. Only thing is that now I'm not sure if it can be activated on Verizon, because it actually reads Alltel when I turn it on. I guess they flashed in the Alltel firmware. > I do have a phone with the new firmware, but I haven't yet activated it. I > bought it [quoted text clipped - 3 lines] > turn it on. > I guess they flashed in the Alltel firmware. It just seems to me that verizon doesn't want blue tooth capable phones on their network I can't determine if they see it as a threat or as a potential loss of profits, but they are making active attempts to totally keep. bluetooth capable phones off their network. When a phone came out that would fit the bill (270c) verizon wouldn't approve of the firmware that made the bluetooth capability operational. Even though the firmware that made the bluetooth operational was probably the original design version for the phone. Why make a phone that can do something then put firmware in it that can't use the phone's capabilities? The castrated firmware version that is in the verizon phones now is most likely a later generation of the original design firmware. (with bluetooth disabled) And the fact that Motorola won't flash a phone with a verizon tag on the front means that verizon specifically told them not to. And the only thing you will gain is bluetooth capably. So verizon evidently hates bluetooth. :-/ >And the fact that Motorola won't flash a phone with >a verizon tag on the front means that verizon specifically told >them not to. >And the only thing you will gain is bluetooth capably. >So verizon evidently hates bluetooth. :-/ I have heard a rumor that Verizon believes that Bluetooth "interferes" with the reception on a CDMA phone. To me, this is the same kind of irrational paranoia as the FAA saying I can't use my cellular phone or my GPS receiver on a commercial airliner because it "interferes" with the plane's navigation instruments. Whatever the reason for Verizon's disdain, it will undoubtedly cost them some market share. I remember when the Acura TL was one of the first cars to have a navigation system built right in; now all kinds of cars have them, with more and more coming out every year. The same is going to be true of Bluetooth hands-free phone integration, only it's going to happen faster since a) it costs less than the $2000 nav systems, and b) more people will be able to put it to immediate use. Everyone who spends a significant amount of time in their cars, like salesmen, real estate agents, and just about everyone in majhor cities like LA will want this capability, and if Verizon doesn't allow them to make use of it, they'll switch to a provider that does. Wake up, you Verizon luddites! SignatureWhen I die, I want to go peacefully in my sleep like my Grandfather did - not screaming like the passengers in his car. Thanks Scott. Always good to get more "Info\" Now I am concerned that because Verizon flashed phone with their software "thinking "( i use term loosely) that their latest version firmware would enable Bluetooth yesterday, I will have that battle with Moto. Fortunately, I have PST and removed the VERIZON Logo so thats gone when you power up. That and the phone clearly has MOTOROLA at the bottom, the Hard Plastic LOGO sticker. So all I can think is that those techs in Texas are swamped, and will see it is a Generic Phone and FLASH away. Now its a gamble whether to put a note in that the phone is NOT a Verizon explaining why Verizon software is it, or let it go and hope they dont see. Motorola is famous for just sending a phone back with a note of explanation why your phone WAS NOT repaired and then you get to start over. All I can say, is what aload of sh_it. Yes SH_T.They dont bother to tell you that you need to devote a day of your life when they advertise the Phones bluetooth Capabilities or Advertise that great Bluetooth Module. I was in the wireless business in Wash DC market for 15 years, and just when you think you've seen every stupid a.s thing, you get this. And then when I went to Verizon, a rather large Main Store, not one person even knew what I was talking about. Anyway, RANT over, will update the Forum on FLASH results when I get it back (Funny thing is I got a Ericsson r520m off EBAY last week cause I knew this would happen. For $30 shipped couldnt say no to that! My 270c is the backup phone, either way Im Bluetoothing by bend of week!) > >Not sure how far you have gotten into the 270c > [quoted text clipped - 23 lines] > When I die, I want to go peacefully in my sleep like my Grandfather did - > not screaming like the passengers in his car. I bought a used Verizon phone. I took it to my altell store (and also had to call the Altell help line) but finally got it working on the altell sytem. I then loaded the software on my laptop and I have it working. It does seem a bit unpredictable and unstable, but just figured it was my learning curve. I purchased the bluetooth module seperately and new. > Does the Motorola 270C work with the Bluetooth link in the '04 Acura TL? For the hell of it here is my Status. Package has left for Motorla in Ft Worth Texas. I have enclosed a note that a blind, mentally deficiant, quadruple amputee'd chimpanzee could have understood and processed about the phone and module. I also called and talked to a Customer Service Rep, who after I had told them the package was on the way (FYI, Motorla doesnt require a RMA, if you know what is going on, it is perfectly acceptable to just send them the phone, I will post the info at end of post) repeadetly tried to give me the address of a local Verizon dealer who would be "Glad" to update my phone for me. Anyway, this just in, reply from Verizon in regards to their position on the 270c. Hello, Thank you for contacting the Verizon Wireless website. As part of our Worry Free Guarantee, your concern becomes our concern the first time you contact us. We are happy to assist you with your Bluetooth question. You may be able to bring up the Bluetooth option; however, this is not a connection that Verizon Wireless supports. To get the phone to recognize the Bluetooth module, we have listed the instructions below. It appears that you have already followed these instructions. 1. Turn off the phone 2. Disconnect all cables from the phone 3. Remove the battery cover 4. Attach the Bluetooth module to the phone in place of the battery cover 5. Turn on the phone 6. Press [MENU], [Settings], [Connection] 7. Verify that your phone now displays the Bluetooth Link option If you do not see Bluetooth option, please know that we do not have a update for this phone to allow you to have this option. If you have additional questions regarding the Bluetooth module on the back of your wireless phone, please contact Motorola at 1-800-331-6456. If you have further questions or concerns, please contact us anytime through e-mail using the address of wirelessdata@verizonwireless.com. We appreciate your business and thank you for choosing Verizon Wireless. Sincerely, Erik Verizon Wireless Wireless Data Technical Support While not the answer I wanted to hear, at least it was answered with intelligence. And confirmed all the facts that were already know. So, we have sent the phone to Moto with an standard answer ETA of "Up to 14 days Turn Around Time" In regards to Motorola, i am a retired (in term only) wireless dealer so i am very familiar with Motorola's policies. If you have a warranty repair (and you have POP, proof of purchase) you dont have to call Motorola (everyone does anyway) you can just send the phone in. If you call Motorola all they will tell you to do is the following. First, remove all accessories from your phone including your cases, batteries (they have lots) cig cords etc. Jot down your phones ESN or IMEI number and then wrap securely. Use common sense, wrapping phone up in toliet paper or 3 wraps of newspaper is not "securely".And remember, the finished package should not be able to be shaken and the phones sliding all over the place. Bad sign!! Place your phone in a suitable shipping container along with a letter stating the most detailed explanation of the problem . You cannot give them too much information. If the problem only aoccurs when your chewing Wrigleys Gum, tell them. Then you need to include the return shipping info and contact numbers.Make sure the ESN/IMEI number is also on this letter. Make sure you include a COPY of the POP (Proof of purchase) with the letter as well. Make sure they can find you while your sleeping. If they cant find you, you wont be the first person to get your phone back after two weeks, unrepaired, with a letter saying, " Dear Valued Customer, we tried to get a hold of you and couldnt. So here is your phone unrepaired. It has a bad gizmoo and is not a warranty issue. If you would like, send us the phone and $100 and we will replace it.Thanks for buying Motorla!" Get my point!!? Then, and this is important. Put the SERIAL/IMEI number EVERYWHERE and most important, THE OUTSIDE OF THE SHIPPING BOX, that is imperative. Motorola receives your phone at the repair depot by your ESN/IMEI number. All correspondence and referencing to your phone is done with that ESN/IMEI number. It needs to be on your complaint letter as well as CLEARLY written on the box. I cannot stress that enough. Finally send to : Motorola National Service Center 5555 N. Beach Street Door #40 Fort Worth, Texas 76137 The contact number for all matters is 1-800-331-6456. If you follow the above procedure, i can assue that, at least the delivery and correspondence facet of your repai will go smoothly Ok, my long assed letter is finished and I hope someone saves themselves from seome serious aggravation. In regards to my 270c and Bluetooth module, I will keep ya posted. > Does the Motorola 270C work with the Bluetooth link in the '04 Acura TL? > > -- > When I die, I want to go peacefully in my sleep like my Grandfather did - > not screaming like the passengers in his car. >Ok, my long assed letter is finished and I hope someone saves themselves >from seome serious aggravation. >In regards to my 270c and Bluetooth module, I will keep ya posted. Thanks - I, for one, appreciate the info. :) FWIW, I did what another poster suggested and bought a 270C + Bluetooth module on eBay. My Verizon/Bluetooth adventure should begin in a week or so. :) SignatureWhen I die, I want to go peacefully in my sleep like my Grandfather did - not screaming like the passengers in his car. >>Ok, my long assed letter is finished and I hope someone saves themselves >>from seome serious aggravation. [quoted text clipped - 4 lines] >FWIW, I did what another poster suggested and bought a 270C + Bluetooth module >on eBay. My Verizon/Bluetooth adventure should begin in a week or so. :) Update: I received the 270C I bought on eBay today. It came with the Bluetooth back, which the phone appears to recognize (there is now a "Bluetooth" entry in the Connections menu). Although it's the "generic" model (i.e. no cellular provider logo on the front), I had no trouble activating it on the Verizon Wireless web site. So far, so good! Now to get some Bluetooth accessories! :) SignatureWhen I die, I want to go peacefully in my sleep like my Grandfather did - not screaming like the passengers in his car. Good work Scott! Looks like you got lucky and got one with the Bluetooth firmware. I still havent got mine back from Moto, but Ill post the firmware version and maybe that will give you an idea how close you are to the latest. After the fun wears off, it still maybe worth sending to Moto and get the latest and greatest Firmware for the Phone and Module. I got an Ericsson r520m off EBAY last week and Ill tell ya, Bluetooth is the Sh_t. I love it. The r520m was brand new in the box, but had a rather old firmware version but it works great, but little things,as in initiating calls, etc dont work. I think thats where your firmware updates come in, perfect performance. Anyway, keep us posted and have fun. > >>Ok, my long assed letter is finished and I hope someone saves themselves > >>from seome serious aggravation. [quoted text clipped - 16 lines] > > Now to get some Bluetooth accessories! :) >Good work Scott! Looks like you got lucky and got one with the Bluetooth >firmware. After the fun wears off, it still maybe worth sending to Moto and >get the latest and greatest Firmware for the Phone and Module. Well, the fun wore off pretty quickly. I took the phone to my friendly neighborhood Acura dealer and attempted to pair it with the Hands Free Link in one of their TLs. I tried for 10 minutes with no success - the two never even saw each other. In researching a bit further, it appears there is both a HEADSET profile (which the 270C supports) and a HANDS FREE profile (which is newer and apparently unsupported by the 270C). Of course, it's the latter profile that the TL is looking for. :( Unless there is some newer firmware for the phone which adds HFP support, it looks like TL-owning Verizon customers are completely SOL. :( SignatureWhen I die, I want to go peacefully in my sleep like my Grandfather did - not screaming like the passengers in his car. I have two 270C's. itching to change to something else. was thinking about one of those fancy i600 things... well maybe not. What is it about these phones we like so much? It's sort of clunky and battery life is not great. The one thing I use quite a bit is the speakerphone which works great. I sent one of mine to Motorola and it came back able to send email. bluetooth looks interesting. On Wed, 12 Nov 2003 19:21:31 -0800, Scott in Aztlán <slothkills@THEyahooOBVIOUS.com> wrote: >>Good work Scott! Looks like you got lucky and got one with the Bluetooth >>firmware. After the fun wears off, it still maybe worth sending to Moto and [quoted text clipped - 11 lines] >looking for. :( Unless there is some newer firmware for the phone which adds HFP >support, it looks like TL-owning Verizon customers are completely SOL. :( >I sent one of mine to Motorola and it came back >able to send email. bluetooth looks interesting. What/where are the instructions for sending the phone back to Motorola for upgraded firmware? I've got nothing to lose at this point, so I might as well try it. :) SignatureFACT: The only time most SUVs go off the road is when the owner turns into her driveway. Scott, Have you been able to get it to work with anything else, like non-Motorola head sets or as a modem? Thanks! I keep thinking about buying one. I would love to get rid of some cables. Motorola still has some of the Bluetooth modules on their website. SignatureThomas M. Goethe > >I sent one of mine to Motorola and it came back > >able to send email. bluetooth looks interesting. > > What/where are the instructions for sending the phone back to Motorola for > upgraded firmware? I've got nothing to lose at this point, so I might as well > try it. :) Scott, Thanks! I just posted a question about this on another group and didn't see the cross post here first. SignatureThomas M. Goethe > Scott, > [quoted text clipped - 15 lines] > > > her driveway. Thomas, forget Motorola. I just got a Bluetooth Module on EBAY for $22. The guy had many as well as theyre always on there. Although I got lucky, between $25 to $40 is what i say. Well worth at that price. Just remember the EBAY trules, check the feedback etc. You might as well plan on sending it right to Motorola for the free upgrade from Bluetooth 1.0 to 1.1. I have a 270c and the module there as we speak. The other issue is will your 270c firmware see the Module and thus bring up the Bluetooth Menu. And of course, cant tell until you get the module. If your phone is Verizon, (see EMAIL below from Verizon Wireless DATA) can tell you in advance, it will not. Verizon has not, and has no plans to, approve Bluetooth on that phone and thus doesnt have a version of their firmware that enables BT on the 270c. In short, its a clusterf_ck, but fortunately a few of us are now "experts" the hard way. Let me know should you need further assistance. EMAIL from VZW: Hello, Thank you for contacting the Verizon Wireless website. As part of our Worry Free Guarantee, your concern becomes our concern the first time you contact us. We are happy to assist you with your Bluetooth question. You may be able to bring up the Bluetooth option; however, this is not a connection that Verizon Wireless supports. To get the phone to recognize the Bluetooth module, we have listed the instructions below. It appears that you have already followed these instructions. 1. Turn off the phone 2. Disconnect all cables from the phone 3. Remove the battery cover 4. Attach the Bluetooth module to the phone in place of the battery cover 5. Turn on the phone 6. Press [MENU], [Settings], [Connection] 7. Verify that your phone now displays the Bluetooth Link option If you do not see Bluetooth option, please know that we do not have a update for this phone to allow you to have this option. If you have additional questions regarding the Bluetooth module on the back of your wireless phone, please contact Motorola at 1-800-331-6456. If you have further questions or concerns, please contact us anytime through e-mail using the address of wirelessdata@verizonwireless.com. We appreciate your business and thank you for choosing Verizon Wireless. Motorola has them for $30 or $100 with headset and battery. SignatureThomas M. Goethe > Thomas, forget Motorola. I just got a Bluetooth Module on EBAY for $22. The > guy had many as well as theyre always on there. Although I got lucky, [quoted text clipped - 42 lines] > your business and thank you for choosing > Verizon Wireless. > Have you been able to get it to work with anything else, like >non-Motorola head sets or as a modem? Yep! It works just fine with a BT headset, and I was able to make it dial a number at 14.4Kbps when using the DUN profile (I didn't make an actual modem connection, because I didn't have any modem numbers to dial handy). SignatureFACT: The only time most SUVs go off the road is when the owner turns into her driveway. Current update. As of 11-17-03 I have called Motorola and been informed that the Firmware update on my 270c and BT Module was completed today. It is to be shipped out tomorrow, 11-18-03 by 2nd Day Air. If all goes well, I will have by Thursday and will be able to report what firmware version it arrives back with in the phone, not sure if the software will allow me to read exactly what has been upgraded in the module, although the CSR has told me that Notes from the Tech says upgraded firmware both Phone and BT Module. As a matter of reference for those that will be shipping their to Moto, you can expect a total turnaround time of 17 days, if my experience is to be considered the "norm". Thats my story, and Im sticking too it. > >I sent one of mine to Motorola and it came back > >able to send email. bluetooth looks interesting. > > What/where are the instructions for sending the phone back to Motorola for > upgraded firmware? I've got nothing to lose at this point, so I might as well > try it. :) Thanks for the updates! SignatureThomas M. Goethe > Current update. As of 11-17-03 I have called Motorola and been informed that > the Firmware update on my 270c and BT Module was completed today. It is to [quoted text clipped - 20 lines] > > > her driveway. >Current update. As of 11-17-03 I have called Motorola and been informed that >the Firmware update on my 270c and BT Module was completed today. It is to >be shipped out tomorrow, 11-18-03 by 2nd Day Air. If all goes well, I will >have by Thursday and will be able to report what firmware version it arrives >back with in the phone Well, did you get it back? Any good news to report? Or did you post it already and I somehow missed it? Also, if you wouldn't mind, can you check and see if your newly upgraded 270C gives the filll 60 second countdown when you select the "Await Link" option under the Bluettoh Connections Setup menu? My (buggy) firmware times out and returns to the menu after less that ONE second, so I'm womdering if the new update fixes the problem. Thanks! SignatureAgainst stupidity the gods themselves contend in vain. - Friedrich von Schiller Hey Scott, Well I'm caught in the "MOTO Zone" No phone. I should have posted but one day has turned into another into another. Heres the scoop. As of my last POST I was due back from Motorola "2nd day air" per the Moto CSR. That was 1 wwk ago Monday. When I called after the "2nd day air" due date had come and go, I was told that there was NOTHING in the notes indicating the phone was even done or due to have left, AND they were waiting for a part. Well needless to say, I went off. "So what you are telling me is the last CSR just fabricated a complete story and set of circumstances?" "Well all I can tell you is what I see" says the Gentleman of Mexican descent. (After numerous calls I have determined they are either outsourcing to Mexico or hitting the Mexican labor pool (No slander intended, just fact, Everyone I have talked to from the beginning of this is of Mexican/Spanish sound. I am "assuming" this due to Proximity to Mexico of Moto Svc Center) So I asked what part? It was a new " SYNxxxx (dont have actual # handy)Which I looked up to be the Blue Tooth Module. So basically I am waiting. I believe a call is in order today. So as of yesterday, the phone has been gone 3 weeks. I will post after the call. So all I can say, I hope yours goes better and without the flat out lies. Ron > >Current update. As of 11-17-03 I have called Motorola and been informed that > >the Firmware update on my 270c and BT Module was completed today. It is to [quoted text clipped - 10 lines] > > Thanks! >Well I'm caught in the "MOTO Zone" No phone. So as of yesterday, the phone has been gone 3 weeks. >I will post after the call. So all I can say, I hope yours goes better and >without the flat out lies. Yeesh, sounds like a fair to middlin' nightmare! :( I think I'll wait until yours comes back and you find out if the bugs are fixed before I start down that path. :) Signaturehttp://www.geocities.com/slothkills/ > >Well I'm caught in the "MOTO Zone" No phone. So as of yesterday, the phone has been gone 3 weeks. > >I will post after the call. So all I can say, I hope yours goes better and > >without the flat out lies. Hope you get it back *before* the warranty is up! New Update: As I had stated, I made the call to Moto after I posted. Got the same "We are awaiting a part (The Module) and that is all we can see oin the screen". So I said OK, " Supervisor Time" They had me on hold about 25 minutes, came back online twice with the "I cant find either of my 2 supervisors" and I said, "fine I'll wait, I jave ALL DAY" (Had speakerphone and was fine just sitting there, went back to computer and working away LOL) Finally got a Supervisor. the Ol "How can I help you?" < So I was cool. told full story, but my big point was that I had sent a phone exactly 3 weeks from today, that WASN'T BROKEN, JUST A FIRMWARE UPGRADE! What is the deal? Well amazingly, now the phone has been repaired, the module has been replaced and the Tech Notes stated to have me download the PDF file with the Bluetooth User Manual so I would know what I was doing! LOL So my question is WHAT SCREEN WAS SHE USING? Anyway, now Im being told that they are pushing for NEXT DAY AIR and call back tomorrow for tracking number. So, it's been a joke, anyway you look at it. I will keep ya posted. Ron > >Current update. As of 11-17-03 I have called Motorola and been informed that > >the Firmware update on my 270c and BT Module was completed today. It is to [quoted text clipped - 10 lines] > > Thanks! In alt.cellular.verizon PDA Man <pda@man.com> wrote: > that WASN'T BROKEN, JUST A FIRMWARE UPGRADE! Why couldn't the phone be flashed by the carrier? SignatureJustThe.net Internet & New Media Services 22674 Motnocab Road * Apple Valley, CA 92307-1950 Steve Sobol, Proprietor 888.480.4NET (4638) * 248.724.4NET * sjsobol@JustThe.net Unfortunately thats the beginning of the story. Verizon will NOT support Bluetooth. Their FIRMWARE is made to specifically not include the Bluetooth Menu, thus when you buy the Bluetooth Module for the 270c, the Bluetooth Menu will not appear.So the only source is directly to Moto (Lets say the easiest source) > In alt.cellular.verizon PDA Man <pda@man.com> wrote: > > that WASN'T BROKEN, JUST A FIRMWARE UPGRADE! > > Why couldn't the phone be flashed by the carrier? > Unfortunately thats the beginning of the story. Verizon will NOT support > Bluetooth. Their FIRMWARE is made to specifically not include the Bluetooth > Menu, thus when you buy the Bluetooth Module for the 270c, the Bluetooth > Menu will not appear.So the only source is directly to Moto (Lets say the > easiest source) I have been trying to get one flashed by Alltel. It is a new one purchased from Cellpoint with a VZW sticker and firmware. Alas, there are issues with it. It won't charge and it won't connect with a computer, so I guess I am going to have to hope Alltel can get it repaired. Also, although it is activated on Alltel, it dials VZW for a PRL update. The Bluetooth module did work, but it is erratic with the Moto headset. It sometimes won't make the automatic connection when you open the boom and there is a bit of a delay when you it does. Further, it isn't seen by my Ambicom Bluetooth cCF ard for the laptop. It appears the phone may not support connecting to computers, but the issue might be that the Ambicom doesn't see the phone. Bluetooth is starting to look like a mess to me, as these things don't see each other as I thought they were supposed to. Let's try to keep each other posted on results for this thing. When it works, it is really wonderful. The speakerphone is also really nice, but I don't think I want to pay the bulk price over a V60 just for the speakerphone. SignatureThomas M. Goethe > > In alt.cellular.verizon PDA Man <pda@man.com> wrote: > > > that WASN'T BROKEN, JUST A FIRMWARE UPGRADE! > > > > Why couldn't the phone be flashed by the carrier? > The Bluetooth module did work, but it is erratic with the Moto headset. >It sometimes won't make the automatic connection when you open the boom and [quoted text clipped - 5 lines] >look like a mess to me, as these things don't see each other as I thought >they were supposed to. Don't judge Bluetooth technology by the behavior of the 270C. Judging from my own experiences as well as those of others that have been posted here, chances are your 270C has buggy firmware at the very least. There are other Bluetooth phones which work MUCH better. ;) Signaturehttp://www.geocities.com/slothkills/ > Don't judge Bluetooth technology by the behavior of the 270C. Judging from my > own experiences as well as those of others that have been posted here, chances > are your 270C has buggy firmware at the very least. Scott, Thanks for that info. Actually, after rebonding the headset, it got very reliable, but there is clearly an issue with the phone. It won't charge, won't connect to my PC or the carrier's computer. I activated it on Alltel and the speakerphone is a delight, but it seems to keep using the VZW network and goes to VZW for a PRL update! It was unlocked, but VZW branded. The vendor, Cellpoint, said to send it back and they said they would replace it. SignatureThomas M. Goethe Scott, Thanks for the updates. While not in the market for an Accura, this probably indicates that the 270 may not work well with other sorts of Bluetooth as well. I was thinking about trying to track one down to use it for some other things. With so may Bluetooth enabled devices going out the door, now, you would think they would make the phones and get it all to work together. SignatureThomas M. Goethe > >Good work Scott! Looks like you got lucky and got one with the Bluetooth > >firmware. After the fun wears off, it still maybe worth sending to Moto and [quoted text clipped - 11 lines] > looking for. :( Unless there is some newer firmware for the phone which adds HFP > support, it looks like TL-owning Verizon customers are completely SOL. :( > Thanks for the updates. While not in the market for an Accura, this >probably indicates that the 270 may not work well with other sorts of >Bluetooth as well. FWIW, mine seems to work fine with both a Bluetooth headset and as a dial-up networking device from my PC. SignatureFACT: The only time most SUVs go off the road is when the owner turns into her driveway. On Wed, 12 Nov 2003 19:21:31 -0800, Scott in Aztlán <slothkills@THEyahooOBVIOUS.com> wrote: >>Good work Scott! Looks like you got lucky and got one with the Bluetooth >>firmware. After the fun wears off, it still maybe worth sending to Moto and [quoted text clipped - 5 lines] >it with the Hands Free Link in one of their TLs. I tried for 10 minutes with no >success - the two never even saw each other. I went to a different Acura dealer today, and tried once again to see if my 270C and the TL could even see each other. The salesman had some experience getting the Bluetooth working, and he told me that he had had another customer with a phone "just like mine" come in a few days earlier, and that it had successfully linked up. On my 270C (which I know for a fact does NOT have the latest firmware), when I click the "Await Link" option in the Bluetooth settings menu, it says "Awaiting link: 60 seconds" and then returns to the menu again after about 1 second. According to the salesman, his customer's phone would give a 60-second countdown on that screen, and that, after counting down for a few seconds, it would discover the hands-free link in the car and link up successfully. This is encouraging news - if I can get Motorola to flash my phone with the latest firmware, maybe it will fix the bug and add support for the Bluetooth hands-free profile! Hope springs eternal, neh? :) SignatureAgainst stupidity the gods themselves contend in vain. - Friedrich von Schiller Scott, I downloaded the pdf manual for the Bluetooth module from Motorola and it does say that it has a handsfree mode. I don't know if that is useful or not. SignatureThomas M. Goethe > >>Good work Scott! Looks like you got lucky and got one with the Bluetooth > >>firmware. After the fun wears off, it still maybe worth sending to Moto and [quoted text clipped - 21 lines] > > Hope springs eternal, neh? :) > I downloaded the pdf manual for the Bluetooth module from Motorola and >it does say that it has a handsfree mode. Yep, I downloaded the manual, also. The hands free mode allows me to link to a Bluetooth headset, but I've been unable to get the same procedure to work with the hands free link in the Acura. :( SignatureAgainst stupidity the gods themselves contend in vain. - Friedrich von Schiller Scott, Keep us posted if you are able to get the firmware update and make it work. So far, I am finding Bluetooth very frustrating. I can't get any Ambicom CF card to talk to a Belkin access point or a Plantronics headset. I am beginning to think this stuff is not ready for primetime. Apparently it is very important to stay with one vendors equipment, if possible. SignatureThomas M. Goethe > > I downloaded the pdf manual for the Bluetooth module from Motorola and > >it does say that it has a handsfree mode. > > Yep, I downloaded the manual, also. The hands free mode allows me to link to a > Bluetooth headset, but I've been unable to get the same procedure to work with > the hands free link in the Acura. :( > Scott, > [quoted text clipped - 3 lines] > am beginning to think this stuff is not ready for primetime. Apparently it > is very important to stay with one vendors equipment, if possible. I thought VZW was losing millions in revenue by chasing BT business? :P I think it's quite possible they looked at the potential revenue gain in users vs. the increased support costs and paid time of training their CS and Tech Support, figured it may actually be a money loser and said 'thanks but no thanks'. Obviously those of you who _really_ need it will work it out on your own.. or not. FYI, those who have posted here previously about getting BT working (since about last Dec) were often using the SE t61c with the DBA-10 dongle, which also has the added advantage of being 1X/EN/NA capable for data. Also discontinued (it was an indirect but VZW-approved phone), but I still saw it advestised by dealers (not corp stores) in the past few months. If you feel like buying more equipment, that is. ;) Good luck though. SignatureJason G Marlins Win. The Gods of Baseball Smite Me Again. Remove 'WINNER' to reply. > > > I downloaded the pdf manual for the Bluetooth module from Motorola > and [quoted text clipped - 5 lines] > with > > the hands free link in the Acura. :( > I thought VZW was losing millions in revenue by chasing BT business? :P Obviously, that should have ended with "by NOT chasing BT business". My bad. SignatureJason G Marlins Win. The Gods of Baseball Smite Me Again. Remove 'WINNER' to reply. >I think it's quite possible they looked at the potential revenue gain in >users vs. the increased support costs and paid time of training their CS and >Tech Support, figured it may actually be a money loser and said 'thanks but >no thanks'. Funny, AT&T and Cingular managed to offer BT phones and still remain in business... Guess their management is just smarter than Verizon's. :) SignatureAgainst stupidity the gods themselves contend in vain. - Friedrich von Schiller > >I think it's quite possible they looked at the potential revenue gain in > >users vs. the increased support costs and paid time of training their CS and [quoted text clipped - 3 lines] > Funny, AT&T and Cingular managed to offer BT phones and still remain in > business... Guess their management is just smarter than Verizon's. :) Completely unrelated to BT, but yes.. they are still in business this week. That may start changing next week though, so don't go extolling their management's performance just yet. And I did wish you all good luck in getting it working, in case you missed it. SignatureJason G Marlins Win. The Gods of Baseball Smite Me Again. Remove 'WINNER' to reply. >> >I think it's quite possible they looked at the potential revenue gain in >> >users vs. the increased support costs and paid time of training their CS [quoted text clipped - 12 lines] >And I did wish you all good luck in getting it working, in case you missed >it. No sleight against you was intended. Rather, I'm just another Verizon customer frustrated by Verizon's lack of Bluetooth phones. SignatureAgainst stupidity the gods themselves contend in vain. - Friedrich von Schiller Scott, Sorry to hear that, but unfortunately, not surprised. The Bluetooth Profile you are referring Handsfree and is in Bluetooth Version 1.1 and above and I believe that is what the module is too be flashed with. In regards to the Motorola sending info for the firmware upgrade for both the phone as well as the module, I went and found that posting I made a while back with all the info you will need. As soon as I get my phone and module back from Moto, I will check and see if the Handset option is available and will promptly post for you. Good luck, I think you may still have a "Shot at the title!" You never know.. Repost of an earlier post with complete instructions on how to send a Motorola 270c and Bluetooth Module back to Motorola for Firmware Upgrade to either enable or update the Bluetooth in your phone.: " While not the answer I wanted to hear, at least it was answered with intelligence. And confirmed all the facts that were already know. So, we have sent the phone to Moto with an standard answer ETA of "Up to 14 days Turn Around Time" In regards to Motorola, i am a retired (in term only) wireless dealer so i am very familiar with Motorola's policies. If you have a warranty repair (and you have POP, proof of purchase) you dont have to call Motorola (everyone does anyway) you can just send the phone in. If you call Motorola all they will tell you to do is the following. First, remove all accessories from your phone including your cases, batteries (they have lots) cig cords etc. Jot down your phones ESN or IMEI number and then wrap securely. Use common sense, wrapping phone up in toliet paper or 3 wraps of newspaper is not "securely".And remember, the finished package should not be able to be shaken and the phones sliding all over the place. Bad sign!! Place your phone in a suitable shipping container along with a letter stating the most detailed explanation of the problem . You cannot give them too much information. If the problem only aoccurs when your chewing Wrigleys Gum, tell them. Then you need to include the return shipping info and contact numbers.Make sure the ESN/IMEI number is also on this letter. Make sure you include a COPY of the POP (Proof of purchase) with the letter as well. Make sure they can find you while your sleeping. If they cant find you, you wont be the first person to get your phone back after two weeks, unrepaired, with a letter saying, " Dear Valued Customer, we tried to get a hold of you and couldnt. So here is your phone unrepaired. It has a bad gizmoo and is not a warranty issue. If you would like, send us the phone and $100 and we will replace it. Thanks for buying Motorola!" Get my point!!? Then, and this is important. Put the SERIAL/IMEI number EVERYWHERE and most important, THE OUTSIDE OF THE SHIPPING BOX, that is imperative. Motorola receives your phone at the repair depot by your ESN/IMEI number. All correspondence and referencing to your phone is done with that ESN/IMEI number. It needs to be on your complaint letter as well as CLEARLY written on the box. I cannot stress that enough. Finally send to : Motorola National Service Center 5555 N. Beach Street Door #40 Fort Worth, Texas 76137 The contact number for all matters is 1-800-331-6456. If you follow the above procedure, I can assure that, at least the delivery and correspondence aspect of your repair will go smoothly " (as possible) ATTN: UPDATE TO THIS POST: Since I wrote this and sent the phone In when I called the number to check on status ( 1-800-331-6456 ) (also listen to complete messages, once you get to the Wireless phone area, and then to repairs, eventually you WILL get to CHECK STATUS OF A PHONE ALREADY IN FOR REPAIR) the questions they ask are: What is the Shipping Carriers Tracking Number ? Then If you have a GSM phone, What is your phones IMEI number? and finally wait for operator. I bring this up because when I input the ESN it was not recognized. I am recommended while you follow the above instructions, use FEDEX or UPS so you have a precise tracking number, I dont think that they will recognize US P{ostal Service Delevery Confirmation number as a true tracking number. This is just one more thing to make your transaction smoother, IMHO! One more thing as of today, Friday the 14th of Novembe 06:16 morning, it has been 12 days since it has been sent to Motorola and is not back as of yet. >I went and found that posting I made a while back with all the >info you will need. As soon as I get my phone and module back from Moto, I >will check and see if the Handset option is available and will promptly post >for you. Good luck, I think you may still have a "Shot at the title!" You >never know.. Thanks for digging that up! I've saved it off and await your good news. :) SignatureFACT: The only time most SUVs go off the road is when the owner turns into her driveway. |
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