Can I Sign Up with Old Plans

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Cocksure - 30 Jul 2003 22:58 GMT

Many years ago I heard that customers can sign-up on a old plan. Is
this still true today?

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John S. - 31 Jul 2003 11:13 GMT

>Many years ago I heard that customers can sign-up on a old plan. Is
>this still true today?

Once the plan is gone, you can't sign up on it any more.

Once you have it you (typically) can keep it forever.

--
John S.
e-mail responses to - john at kiana dot net

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chuckk - 25 Aug 2003 23:11 GMT

"Once you have it you (typically) can keep it forever"
Maybe--
As long as the old phone still works.
As long as the network is still in place that the phone works with.

In my area, the old analog system is still in place, but--
Only minimal usage is possible, due to saturation of the cells.
The phone company contracted the analog service to the government,
and government phones have priority access, leaving the other users with
no service messages, and long delays to make calls. In addition,
all existing customer accounts were transferred to Cingular.

> >Many years ago I heard that customers can sign-up on a old plan. Is
> >this still true today?
[quoted text clipped - 6 lines]
> John S.
> e-mail responses to - john at kiana dot net

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David L - 26 Aug 2003 09:16 GMT

publicprofile_2000@yahoo.com (Cocksure) wrote in article
<e148c4d0.0307301358.3c34b04a@posting.google.com>:

> Many years ago I heard that customers can sign-up on a old plan. Is
> this still true today?

Generally not. One hurdle is to get the billing system to accept the
code number for any given plan. If the system doesn't recognize the plan
then there is no way to activate.

Verizon, maybe others sometimes allow an old plan to be transfered to a
new user after a credit check. I doubt they really want to do this and
it may be difficult to find a CS rep who knows how.

It seems some cell companies simply don't train the reps to perform
procedures, that are technically possible, but are time consuming or
don't help the bottom line.
It's been eye opening to witness what a skilled and motivated CS rep can
sometimes accomplish.

-
David

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