> You get what you pay for. "Spring" (why can't anyone type Sprint?!)
> won't be a solution to your problem. If you want the coverage you'll
> pay the premium for it. "Spring" and T-Mobile won't give you the same
> level of coverage that Verizon will.
Joseph, do you use either? As a Sprint user since late 2001 and a Verizon user
since late 2000 (who just activated a second Sprint phone for himself,
complementary to the one his wife's been carrying around for years, and
who will be dumping Verizon at the end of his contract next month), I can
guarantee there are places where Sprint works better than Verzion, or Sprint
has coverage and Verizon doesn't. In most of the places where we've used
both Sprint and Verizon side-by-side, they both have worked well. It really
depends where the OP will be using the phone.
I guess I have the impression (based on your posts in the past) that you use
GSM carriers and not CDMA carriers, which is why I am asking this question.
I could be wrong.

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mrb74 - 27 Jul 2004 15:37 GMT
>
> > You get what you pay for. "Spring" (why can't anyone type Sprint?!)
[quoted text clipped - 14 lines]
> GSM carriers and not CDMA carriers, which is why I am asking this question.
> I could be wrong.
Gentlemen,
Thank you both for your prompt responses. I'm particularly pleased
with Joseph's reply - which reveals an individual who clearly has
mastered the, all too rare, art of tact and civility.
mrb74
Joseph - 27 Jul 2004 16:07 GMT
>Joseph, do you use either? As a Sprint user since late 2001 and a Verizon user
>since late 2000 (who just activated a second Sprint phone for himself,
[quoted text clipped - 4 lines]
>both Sprint and Verizon side-by-side, they both have worked well. It really
>depends where the OP will be using the phone.
With all carriers it's a crap shoot as to what will work best for you
and in your situation. It all has to do with location location
location! If you're in an area where the local base station is close
most anything will work. It's not usually the case that a given
location will work best with all services and that one service or
another whether it's Sprint, Verizon, T-Mobile, cingular, AT&T or Ma
and Pa Kettle Wireless service may work better. It also makes a
difference where you'll generally be going. Some services will not
work as well in remote areas (T-Mobile and Sprint PCS for example.)
So it really depends on where you are what quality of service you'll
encounter. I've used the three major technologies (CDMA, GSM and
TDMA/IS-136) and where you are located is more important than what
service you choose. I am currently using T-Mobile and of course my
service is superior as the nearest base station is four blocks from my
flat (I can actually see the base station location from in front of my
building.)
>I guess I have the impression (based on your posts in the past) that you use
>GSM carriers and not CDMA carriers, which is why I am asking this question.
>I could be wrong.
I've used everything except iDen (Nextel/Mike) Currently GSM with
T-Mobile.
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Steven J Sobol - 27 Jul 2004 20:54 GMT
> With all carriers it's a crap shoot as to what will work best for you
> and in your situation.
Agreed 100%, but you specifically maligned Sprint. :) Sprint used to deserve
the reputation they gained several years ago, but I find that their customer
service and coverage are both vastly improved now, to the point where I am
switching to them as my primary carrier.

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Joseph - 28 Jul 2004 02:59 GMT
>> With all carriers it's a crap shoot as to what will work best for you
>> and in your situation.
[quoted text clipped - 3 lines]
>service and coverage are both vastly improved now, to the point where I am
>switching to them as my primary carrier.
I wasn't kind to T-Mobile either! I really like the service I get
with T-Mobile and it works for me and my needs. Sprint, ATTWS,
cingular, Primeco yaddayaddayadda will work well for others. Bottom
line is use what works best for you and claims by anyone that X is
best should be taken with a grain of sodium chloride. Generally
Verizon works the best for the most people in *most* situations. Part
of that is because they have many old legacy networks which they
either have agreements with or rely on analog AMPS backup.
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Robert M. - 28 Jul 2004 11:10 GMT
> >> With all carriers it's a crap shoot as to what will work best for you
> >> and in your situation.
[quoted text clipped - 3 lines]
> >service and coverage are both vastly improved now, to the point where I am
> >switching to them as my primary carrier.
Anecdotal evidence. The 2004 JD Power study still rates SprintPCS as
worst. They've been laying off by the thousands, and still have a
strictly enforced 6 minute handle time average for their CSRs.
Steven J Sobol - 28 Jul 2004 20:18 GMT
> Anecdotal evidence. The 2004 JD Power study still rates SprintPCS as
> worst. They've been laying off by the thousands, and still have a
> strictly enforced 6 minute handle time average for their CSRs.
There have been layoffs, yes. Meanwhile, you have failed, continually, over a
span of many MONTHS, to provide any evidence of a time limit for CSR calls. I
personally don't have many calls that require that much time to resolve, but
there have been a couple, and I have NOT run up against that limit.
If you're going to pull lies out of your butt and claim them as truths, at
least try to provide proof of what you're saying.

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> >I'm currently leaning toward Spring - 1000 anytime minutes with
> >unlimited night and weekends. With Verizon, I get 700 peak and nights
[quoted text clipped - 5 lines]
> pay the premium for it. "Spring" and T-Mobile won't give you the same
> level of coverage that Verizon will.
But Sprint will give him the WORST rated customer service. Thats what JD
Power, Consumer Reports and the Yankee Group conclude year after year
after surveying users.
Scott Stephenson - 28 Jul 2004 00:27 GMT
> But Sprint will give him the WORST rated customer service. Thats what JD
> Power, Consumer Reports and the Yankee Group conclude year after year
> after surveying users.
And according to your precious surveys, nobody gives good customer service
in the industry. So, first or last, the service stinks. Care to explain how
'not quite as bad as the rest' becomes a positive thing? Why should a
decision be based on a category where all are weak?