Hi Group ...

Last summer I went into upgrade my old Motorola V265 cellphone with
either a Razr or LG AX8600, and after the salesman found out I was a
computer guy he suggested i check out the Moto Q, which at the time
was the same price as the AX8600.  I loved it, and he said if we went
with it the plan would only be about $15 more a month then if I went
with the AX8600.  Problem though is my old plan was 900 minutes and
this was the salesman factoring in the 500 minute Smartphone plan.  He
'analyzed' our phone calls and said we could use the 10 MyCircle
numbers to cut that back to under 500.  I also asked point blank if I
could go back to my old phone if I didn't like the MotoQ, and he said
Yes ... but he didn't say I'd have to keep paying the Smartphone fees.

Well I swollowed the bait and went with the MotoQ... and it is NICE!
But when our first bill came in, it was actually closer to $30 more
than my old plan, and we went over our minutes by 200 minutes, adding
even more to it.  Alltel in their wisdom only offers a 500 minute plan
then a 1200 minute plan, one being too small and the other way
overkill for us, but I upgrade to the 1200 minute plan because cheaper
than paying for extra minutes... so now I'm up to almost $65 more than
what my old plan was.

So today I called to switch back to my old phone, and I was told I
couldn't... even though they advertise you can switch plans at
anytime.  Apparently they worked it to where the Smartphone plans are
a seperate contract, and the only way to get out is to cancel the
contract and pay the $200 fee.  Granted I'd come out even in less than
three months, but it's the principle of it all.  This pisses me off!
I talked to three different people, and thought he last person was
very friendly and we worked through a few options to cut back my
current plan, bottom line is I'm stuck with the plan unless i cancel.

Just though I'd share this with everyone ...

Alex