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Cellular Phone Forum / General / General Topics / January 2004One good thing about cingular
They sure are better about letting you get a new phone mid-contract. Anyone know the specifics of their policy? A friend needed a new cingular phone well within the contract period, and they sold them a new phone for the regular activation price (plus a fascist $18, but better than an extra $200 like other carriers want). Do they just have a larger grace period (like Verizon's "within 2 months" of the contract end) that happened to come into play, or is it absolutely any time, add $18 to get a new phone for the regular price (with contract extension)? I don't buy the most expensive phones, but I am always wanting whatever is new and cool looking. Otherwise I hate cingular for many reasons and wouldn't switch, but I am a phone junky. Also, IF I were able to get a new phone mid contract, would this new contract add to the back end of the original contract, or start on the day I got the new phone? Thanks. > They sure are better about letting you get a new phone mid-contract. Anyone > know the specifics of their policy? A friend needed a new cingular phone [quoted text clipped - 12 lines] > contract add to the back end of the original contract, or start on the day I > got the new phone? starts a new contract renewal date if the phone is subsidized Current policy is this: On a 1 year contract - contract must be completed. On a 2 year contract - must be 21 months into the contract OR must be 12 months into the contract and pay at least $65 per month before taxes average bill ( last three months usually all they look at ) There are other cases where a customer may have been on line for several years and be at least 12 months into a 2 year cotract. In these cases C/S or the dealers sales rep can approve the deal. Mark > Current policy is this: > [quoted text clipped - 14 lines] > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.556 / Virus Database: 348 - Release Date: 12/26/2003 I would shop for the best 1 year deal, found my best deal at an indepentant dealer inside of Sam's club. That way you know you can get a new phone every year and you can pick from all the providers. > Current policy is this: > [quoted text clipped - 7 lines] > years and be at least 12 months into a 2 year cotract. In these cases C/S or > the dealers sales rep can approve the deal. Maybe it was the $65 thing (they have several phones). But one more thing I just realized. This was a TDMA>GSM upgrade. Maybe that made a difference. > They sure are better about letting you get a new phone mid-contract. Anyone > know the specifics of their policy? A friend needed a new cingular phone [quoted text clipped - 19 lines] > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.560 / Virus Database: 352 - Release Date: 1/9/2004 Three times my folks have either lost or broken their Cingular phone and, when they presented themselves at the local Cingular store, they were offered a new phone for a very modest price. Free once, $49 one time, and I think $29 the last time or something like that plus tax. No other charges. In no case was their contract extended (I had them check). Where they live Cingular is the only carrier that works where they need it to work. So, all in all, they have had really good service from them. -D > They sure are better about letting you get a new phone mid-contract. Anyone > know the specifics of their policy? A friend needed a new cingular phone [quoted text clipped - 19 lines] > Checked by AVG anti-virus system (http://www.grisoft.com). > Version: 6.0.560 / Virus Database: 352 - Release Date: 1/9/2004 Usally 1yr contracts must be done and 2 yr contracts 18months, with some exceptions. Moving from TDMA to GSM service will shave 6mths off. >They sure are better about letting you get a new phone mid-contract. Anyone >know the specifics of their policy? A friend needed a new cingular phone [quoted text clipped - 19 lines] >Checked by AVG anti-virus system (http://www.grisoft.com). >Version: 6.0.560 / Virus Database: 352 - Release Date: 1/9/2004 |
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