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Cellular Phone Forum / General / General Topics / August 2003Mislead by T-Mobile Rep about cell contract
Last month I transferred my Tmobile account from a business account to a personal account due to a job change. I went to my local TMobile store to fill out the transfer form. I asked the young Tmobile rep at the store several times if this account change implied a new service contract agreement, as I did not want any contract as I was going to dump the account in a few months when I found another job. He said NO SERVICE CONTRACT WOULD BE STARTED BY TRANSFERRING THE ACCOUNT FROM BUSINESS TO PERSONAL. Yesterday I called to cancel my service and Tmobile said I started a new one-year contract when I signed the transfer form. I do not recall seeing this on the form I signed, however I may have missed it. I was not given a copy of the form, so I have not verified this. Suppose the form I signed did have a year contract agreement buried in the words and I missed it. Recall before I signed the form I asked the service rep about not wanting a year contract agreement. I understand this, with my signature, is a legally binding document, but I was misled by the service rep in the store. Do I have any hope of getting out of this contract or am I stuck? I have been a loyal T-Mobile customer paying $70+/month for two years, but they did not care. They said there is a $200 fee to end my contract early. If I am stuck, they said I can transfer the account to someone else, so if anybody is interested in taking over my GSM T-mobile service I will GIVE you my Tri-band GSM phone (Motorola P7389 with extra battery/charger base/belt clip). This is an excellent phone for European travelers (Tri-band GSM)! My service has about 11 months left and I have the $19.99 National Basic Plan, but this can be easily upgraded. Please email me if you are interested or want to see pictures of the phone. Thanks. > Do I have any hope of getting out of this contract or am I stuck? I > have been a loyal T-Mobile customer paying $70+/month for two years, > but they did not care. They said there is a $200 fee to end my > contract early. Go back to the CSR that helped you and see ask him about your situation. If he is no longer a T-Mobile employee or is unwilling to help, it looks like you're stuck. > If I am stuck, they said I can transfer the account to someone else, > so if anybody is interested in taking over my GSM T-mobile service I [quoted text clipped - 4 lines] > upgraded. Please email me if you are interested or want to see > pictures of the phone. Keep in mind that if someone takes over your account, they will have to sign a new 12 month agreement. Since anyone can easily get a tri-band phone for free with activation, I suggest highlighting the fact that there won't be an activation fee. You might also consider actually paying someone to take over your line. If anything, try asking a family member. A friend of mine asked me earlier if I (or anyone else I knew) wanted to take over one of her lines, but it's a bit hard when you can easily get a new phone for free/near-free if you go directly to a store. Good luck. On Wed, 23 Jul 2003 13:38:31 GMT, "xNokia_3390x" <ofc2-ivom@REMOVEspamex.com> >> Do I have any hope of getting out of this contract or am I stuck? I >> have been a loyal T-Mobile customer paying $70+/month for two years, [quoted text clipped - 4 lines] >he is no longer a T-Mobile employee or is unwilling to help, it looks like >you're stuck. You're not entirely stuck and your advice to go back to the specific rep who deceived you is not (IMNSHO) your responsibility. T-Mobile is screwing me over right now too - They told me they sent a UPS label for me to return their POS phone on 7/16. It hasn't arrived yet. Hmm - Different CSRs have given me different answers. Either they have to receive the phone by 7/30 (isn't that today?) or they understand the situation and won't stick me with a buttload of fees if they don't get it today. Should I believe them? Experience tells me "NO". I'm still in a conflict with AT&T over roaming fees I specifically asked if I would incur if I used my phone in a certain city. After making sure the CSR understood I was asking about making calls FROM a certain area and not TO a certain area, I used my phone liberally and was then stuck with several hundred dollars in roaming fees. I spoke to 3 CSRs who all said they would remove the roaming fees IF I switched to a different plan which would include them. BUT, whenever I actually tried to do that, they couldn't or wouldn't. (i.e., computers are down, dropped call - no record of conversation when I called back, etc...) There's more to it than that, but I don't want to go into details - suffice it to say, their customer service reps took me for a ride, and I'm happy I saw that roughly 1,000 of them were going to be laid off a couple weeks ago. I'm not going to sue them, but I will file complaints with the FCC and whoever else might be appropriate. And I'm not about to pay the bill - screw them - I'm not worried about my credit. This will be my first black mark on my credit and it's really not going to affect me in any way. I even had a check in a sealed stamped envelope ready to send to them because I knew I owed them something - they didn't send me a bill for 2 months as part of the other crap I alluded to - but I tore it up when their CSRs started going back on their word and trying to blame me for their f.ck-ups. >> If I am stuck, they said I can transfer the account to someone else, >> so if anybody is interested in taking over my GSM T-mobile service I [quoted text clipped - 13 lines] >lines, but it's a bit hard when you can easily get a new phone for >free/near-free if you go directly to a store. Just be sure that if you do this, you get it switched over to them so you're not liable for their bill. It shouldn't need to be said, but people do stupid crap like this all the time. >Good luck. > On Wed, 23 Jul 2003 13:38:31 GMT, "xNokia_3390x" > <ofc2-ivom@REMOVEspamex.com> [quoted text clipped - 10 lines] > You're not entirely stuck and your advice to go back to the specific rep > who deceived you is not (IMNSHO) your responsibility. general comment to these problems: complaints to your state Public Utility Commission can be surprisingly effective > T-Mobile is screwing me over right now too - They told me they sent a > UPS label for me to return their POS phone on 7/16. It hasn't arrived [quoted text clipped - 55 lines] > > >Good luck. > general comment to these problems: complaints to your state Public Utility > Commission can be surprisingly effective WRONG... Wireless carriers do NOT fall under pervue of State Public Utility Commissions.... Also, billing and usch complaints do not get filed with FCC either... > > general comment to these problems: complaints to your state Public Utility > > Commission can be surprisingly effective [quoted text clipped - 3 lines] > Wireless carriers do NOT fall under pervue of State Public Utility > Commissions.... actually, looking at the following provisions of the California Public Utilities Code, I provisionally withdraw my previously issued "stand corrected" notice and hereby now characterize "GSM = My Life" as a dickhead ... 216. (a) "Public utility" includes every common carrier, toll bridge corporation, pipeline corporation, gas corporation, electrical corporation, telephone corporation, telegraph corporation, water corporation, sewer system corporation, and heat corporation, where the service is performed for, or the commodity is delivered to, the public or any portion thereof. 233. "Telephone line" includes all conduits, ducts, poles, wires, cables, instruments, and appliances, and all other real estate, fixtures, and personal property owned, controlled, operated, or managed in connection with or to facilitate communication by telephone, whether such communication is had with or without the use of transmission wires. 234. (a) "Telephone corporation" includes every corporation or person owning, controlling, operating, or managing any telephone line for compensation within this state. (b) "Telephone corporation" does not include any of the following: (1) Any hospital, hotel, motel, or similar place of temporary accommodation owning or operating message switching or billing equipment solely for the purpose of reselling services provided by a telephone corporation to its patients or guests. (2) Any one-way paging service utilizing facilities that are licensed by the Federal Communications Commission, including, but not limited to, narrowband personal communications services described in Subpart D (commencing with Section 24.100) of Part 24 of Title 47 of the Code of Federal Regulations, as in effect on June 13, 1995. 2896. The commission shall require telephone corporations to provide customer service to telecommunication customers that includes, but is not limited to, all the following: (a) Sufficient information upon which to make informed choices among telecommunications services and providers. This includes, but is not limited to, information regarding the provider's identity, service options, pricing, and terms and conditions of service. A provider need only provide information to its customers on the services which it offers. (b) Ability to access a live operator by dialing the numeral "0" as an available, free option. The commission may authorize rates and charges for any operator assistance service provided subsequent to access. (c) Reasonable statewide service quality standards, including, but not limited to, standards regarding network technical quality, customer service, installation, repair, and billing. (d) Information concerning the regulatory process and how customers can participate in that process, including the process of resolving complaints. Hands dictionary to Boatman... Nothing listed here includes WIRELESS... TMobile does not provide wired telephone service.. they provide GSM PCS Wireless telecommunications..  SignatureRTFM, and Your Contract... Then Get A Life!!! "BoatMan" <BoatMan0609@aol.com> wrote in article <69WVa.1287807$ZC.188614@news.easynews.com>: > > > > general comment to these problems: complaints to your state Public [quoted text clipped - 53 lines] > charges for any operator assistance service provided subsequent to > access. Nope not here... TMObile does not, nor is it required to provided "0" service anywhere... > (c) Reasonable statewide service quality standards, including, but > not limited to, standards regarding network technical quality, > customer service, installation, repair, and billing. No carrier, not just Tmobile is "statewide" in just about any state... so if they do regulate it.. ooppss... > (d) Information concerning the regulatory process and how > customers can participate in that process, including the process of > resolving complaints. Tmobile doesnt have to provide doucments to PUC... other enitities yes... Learn what you are saying yourself for you go casting stones... And learn what the hell you are trying to talk about > Hands dictionary to Boatman... how would a DICTIONARY shed any light on this ? > Nothing listed here includes WIRELESS... California PUC regulates "telephone companies" and from my read here I see nothing that excludes WIRELESS telephone companies ... > TMobile does not provide wired telephone service.. they provide GSM PCS > Wireless telecommunications.. so now you mention PCS; there is an exemption indexed to 47 CFR 24.100 for paging services using narrowband PCS ... wouldn't think TMob would fall within it ... looks like you might be within the jurisdiction of CA PUC either way, you have a bad attitude ... RTFL ... > -- > RTFM, and Your Contract... Then Get A Life!!! [quoted text clipped - 81 lines] > > [posted via phonescoop.com - free web access to the alt.cellular groups] SignatureRTFM, and Your Contract... Then Get A Life!!! "BoatMan" <BoatMan0609@aol.com> wrote in article <MdYVa.869834$Ho4.6307379@news.easynews.com>: > > > Hands dictionary to Boatman... [quoted text clipped - 5 lines] > California PUC regulates "telephone companies" and from my read here I see > nothing that excludes WIRELESS telephone companies ... Again, Tmobile, Cingular, Verizon are NOT repeat NOT, nyet, nin, non, etc. TELEPHONE companies in this regard... Sure, it doesnt exclude WIRELESS companies... It also doesnt include your cousin Bubba and his two tin cans and string... It also doesnt exclude a lot of things... Not excluding something does not mean it IS included... > > TMobile does not provide wired telephone service.. they provide GSM PCS > > Wireless telecommunications.. [quoted text clipped - 4 lines] > > either way, you have a bad attitude ... It is because of self proclaimed EXPERTS like you who may cause me to appear that way... Doesnt matter what field you are in, or endeavor, always run into them... > RTFL ... Again, I guess you are speaking from your years of experience.. why dont you just go and play with the other children until you learn a bit about what PCS, and Wireless, and GSM, and CDMA, and all really MEANS, not what your little noggin THINKS it means... Then come back and talk like an intelligent adult... Oh and re your previous post about not lasting long on usenet... I have been active in one way or another on usenet, in approximately 150 groups since a 286 with a 2400 baud modem was considered state of the art... So crawl back to your Mommy, open the other comic book, take your little pacifier and shut the hell up... > > -- > > RTFM, and Your Contract... Then Get A Life!!! [quoted text clipped - 82 lines] > > > > [posted via phonescoop.com - free web access to the alt.cellular groups] > Again, Tmobile, Cingular, Verizon are NOT repeat NOT, nyet, nin, non, > etc. TELEPHONE companies in this regard... > Sure, it doesnt exclude WIRELESS companies... It also doesnt include > your cousin Bubba and his two tin cans and string... it INCLUDES telephone companies and T-Mobile, Cingular and Verizon are f.cking telephone companies (and Bubba isn't) ... where is the exception ? no need to get excited ... just cite the rule > It is because of self proclaimed EXPERTS like you who may cause me to > appear that way... Doesnt matter what field you are in, or endeavor, > always run into them... actually you started off nasty ... I wasn't claiming to be an expert in this matter .. which would be clear to you if you ever read anything; I DID read the applicable statute, albeit quickly (this topic is not THAT interesting), and presented some hard evidence that the California PUC has jurisdiction over wireless operators; I don't know that that's a final and/or good answer but what have you presented except a bald assertion that it ain't so ?? and an assertion that you KNOW all about this sh.t ... so, either present your case or shut the f.ck up ... > Oh and re your previous post about not lasting long on usenet... another case of you not reading; I said you wouldn't last at your EMPLOYER with your attitude ... USENET will let you stick around forever SignatureRTFM, and Your Contract... Then Get A Life!!! "BoatMan" <BoatMan0609@aol.com> wrote in article <UV1Wa.1314171$mA4.184345@news.easynews.com>: > > > Again, Tmobile, Cingular, Verizon are NOT repeat NOT, nyet, nin, non, [quoted text clipped - 6 lines] > f.cking telephone companies (and Bubba isn't) ... where is the exception ? > no need to get excited ... just cite the rule Im stating what has been presented in numerous situations before... YOU are the jerk who is stating it includes Wireless.. YOU cite me the FACT that it does... Form what you presented, it doesnt... > > It is because of self proclaimed EXPERTS like you who may cause me to > > appear that way... Doesnt matter what field you are in, or endeavor, [quoted text clipped - 5 lines] > and presented some hard evidence that the California PUC has jurisdiction > over wireless operators; Your "evidence" stated NOTHING, ZERO about wireless.. It stated only telephone companies... and used terminology for wired telephone ("landline") companies... I see NO hard evidnece in what YOU Presented.. Cough up proof, SPECIFICALLY stating wireless companies are part of Public Utilities, and then I will concede... But you havent presented anything to prove THAT point.. I don't know that that's a final and/or good answer > but what have you presented except a bald assertion that it ain't so ?? and > an assertion that you KNOW all about this sh.t ... > > so, either present your case or shut the f.ck up ... Show me where it states WIRELESS compnaies are Public Utilities... Your the one making the claim... Proof it or drop it... > > Oh and re your previous post about not lasting long on usenet... > > another case of you not reading; I said you wouldn't last at your EMPLOYER > with your attitude ... USENET will let you stick around forever Dingbat... I have lasted with my employer, my employer knows me well, my employer has NOTHING to do with what I do outside of my job, and wouldnt matter... I have NEVER presented myslef as anything but another poster, have NEVER said I work for ANY wirelss company (much less Tmobile as you asserted)... Have never claimed to be "expert", just merely stated you are full of crap in your comments... You stated better be careful what I say and where... THAT is why I stated re my expericne in USENET... I have stated MY personal beliefs, and opinions in MANY forums... Some have disagreed, some have agreed... And here, you are the only one I see arguing a losing side, and personally acttacking me... becasue I tell you to either put up or shut up... Duh.... Nobody in the world is gonna take over your acct for a free, used Mot P7389 phone, (discontinued 3 years ago and completely outdated, NO GPRS for starters) when they can walk in anywhere and get a new, warrantied latest technology free phone from any dealer. Unfortunately, you need to come up with a new incentive program. > Last month I transferred my Tmobile account from a business account to > a personal account due to a job change. I went to my local TMobile [quoted text clipped - 31 lines] > > Thanks. I note that you have a triband phone (albeit a dated one), do you have international roaming active and if so when. If you have grandfathered international roaming rates (e.g. 0.29 a minute for most of Western Europe), that might be your hook to get someone to take it over. I'm not personally interested, but it is an idea. > Nobody in the world is gonna take over your acct for a free, used Mot P7389 > phone, (discontinued 3 years ago and completely outdated, NO GPRS for [quoted text clipped - 37 lines] > > > > Thanks. I understand what you mean about the Mot P7389 being outdated and not much incentive. I also have a V60i (with J2ME) GSM phone with extra batteries and an FM Radio Kit. I will give this to anyone willing to take over my plan. (This is the phone I actually used -- I only used the P7389 when I was in the boat / at the beach <grin>) http://commerce.motorola.com/cgi-bin/ncommerce3/ProductDisplay?prrfnbr=249092&pr menbr=126&phone_cgrfnbr=1&zipcode= I'll even through in the old P7389! I suddenly feel the need to watch a Let's Make a Deal rerun <grin>. > Nobody in the world is gonna take over your acct for a free, used Mot P7389 > phone, (discontinued 3 years ago and completely outdated, NO GPRS for [quoted text clipped - 37 lines] > > > > Thanks. > I understand what you mean about the Mot P7389 being outdated and not > much incentive. I also have a V60i (with J2ME) GSM phone with extra > batteries and an FM Radio Kit. I will give this to anyone willing to > take over my plan. (This is the phone I actually used -- I only used > the P7389 when I was in the boat / at the beach <grin>) http://commerce.motorola.com/cgi-bin/ncommerce3/ProductDisplay?prrfnbr=249092&pr menbr=126&phone_cgrfnbr=1&zipcode= > I'll even through in the old P7389! I suddenly feel the need to watch > a Let's Make a Deal rerun <grin>. Now *that* is a good deal! I'm sure you'll be able to find someone to take over if you're giving away a V60i AND a P7389. Good luck :) This appears to be a true account conversion, from Biz to personal... Not a Chaneg of Responsibility For a COR, you would have the contract remaining... based on what you stated, anyone eligible to COR your acct would assume the remaining 11 months... But since you changed, it is not a COR.. a cahneg of acount does mandate a 12 month commitment... Chekc your papewrork... SignatureRTFM, and Your Contract... Then Get A Life!!! tom601866@hotmail.com (Tom) wrote in article <997acc0a.0307230505.50115fa4@posting.google.com>: > Last month I transferred my Tmobile account from a business account to > a personal account due to a job change. I went to my local TMobile [quoted text clipped - 31 lines] > > Thanks. > Last month I transferred my Tmobile account from a business account to > a personal account due to a job change. First, I have to say that I often feel sorry for some kid or old lady who signs up for wireless service and does not read what they sign and are surprised when the run into this kind of thing. I find it much harder to have any sympathy for someone who has a "business account". This implies some minimal understanding of contracts, etc. I find it amazing that someone like this would sign something without reading it or getting a copy. Having said that, I would now request that T-Mobile provide you a copy of what you signed. It is possible that you did not sign or agree to an extension of your contract. If it is not explicit in the contract, then you may not have had a meeting of the minds, without which there can not be a contract. If they can not show that you agreed to an extension, then you can just tell them to meet you in court. Donald Newcomb DRNewcomb (at) attglobal (dot) net You can bash this poor loser all you want people, but the short of it is that when you do ANY transaction with T-Mobile (add a phone, upgrade or COR) they change the anniversary of your conrtact to the date of the transaction. The CSR may tell you that (or not), but on the piece of paper you sign it is not so stated. Legally that's a hidden clause and is not really enforceable, but they rely on your complacency and fear of the judicial to essentially extort money. BTW, ALL carriers do the same, the most notorious being Sprint PCS. Regards, Doru Roll > Last month I transferred my Tmobile account from a business account to > a personal account due to a job change. I went to my local TMobile [quoted text clipped - 31 lines] > > Thanks. Without getting into a ton of detail, I have found first hand that T-mobile customer service is lacking in many areas. I have never met a company that has so many ways to screw a customer. I should have stayed with Verizon. If the schmucks at T-mobile would let me out of my contract, I would leave in a heartbeat. Just me .02 cents worth on how much T-mobile sucks! "Doru Roll" <doruroll@optonline.net> wrote in article <Lg8Ua.136773$ye5.23855216@news4.srv.hcvlny.cv.net>: > You can bash this poor loser all you want people, but the short of it is > that when you do ANY transaction with T-Mobile (add a phone, upgrade or COR) [quoted text clipped - 44 lines] > > > > Thanks. I would say that ATTWS is the exception, I've made a number of changes over the years with AT&T without a contract extension, they have made it very clear to me if the change would require a contract extension. > > BTW, ALL carriers do the same, the most notorious being Sprint PCS. > > > > Regards, > > Doru Roll In alt.cellular DH <upyours@cox.net> wrote: > I would say that ATTWS is the exception, I've made a number of changes > over the years with AT&T without a contract extension, they have made it > very clear to me if the change would require a contract extension. Verizon doesn't require a contract extension unless you are taking advantage of a promotion or a subsidized price on a phone. I'm _pretty sure_ Sprint's policy is the same. In article <vi3osrci621q23@corp.supernews.com>, >> > BTW, ALL carriers do the same, the most notorious being Sprint PCS. >> > >> > Regards, >> > Doru Roll SignatureJustThe.net Internet & Multimedia Svcs. [The Fusion of Content & Connectivity] 22674 Motnocab Road * Apple Valley, CA 92307-1950 Steve Sobol, Proprietor 888.480.4NET (4638) * 248.724.4NET * sjsobol@JustThe.net Actually on the transfer paper it says this will renew your contract for one year from the day you sign it right on the paper written right a long with everything else. It is not hidden or written smaller....go in and ask to see one. You will see it this time. "Doru Roll" <doruroll@optonline.net> wrote in article <Lg8Ua.136773$ye5.23855216@news4.srv.hcvlny.cv.net>: > You can bash this poor loser all you want people, but the short of it is > that when you do ANY transaction with T-Mobile (add a phone, upgrade or COR) [quoted text clipped - 44 lines] > > > > Thanks. > You can bash this poor loser all you want people, but the short of it is > that when you do ANY transaction with T-Mobile (add a phone, upgrade or COR) [quoted text clipped - 3 lines] > but they rely on your complacency and fear of the judicial to essentially > extort money. "add a phone" as in add a family plan phone? That does _not_ extend your contract for any previously existing phones. I got a phone. Then I got another phone. Then I combined them onto a family plan. Then I added another phone, and later on another phone. My second to last contract recently expired; I have on contract left. Adding more phones did _not_ extend the life of my contract. Each phone number has an independant contract end date. In terms of the CSRs not telling you that upgrading a phone will extend your contract, every single time I've asked about upgrade costs for phones, without getting anywhere near actually asking them to do the upgrade, they've mentioned that the contract would be extended. They specifically mention that I will have to verbally agree to that on the phone; presumably they will record my agreement. In terms of them hiding the clause, nobody ever reads the small print anyway, so they would be stupid to skip that and make it unenforceable. So few people read the print, so why not just throw it in there and make it actually enforceable? You obviously encountered only competent, courteous and honest CSRs in your neck of the woods. Remarkable... Regards, Doru Roll > > You can bash this poor loser all you want people, but the short of it is > > that when you do ANY transaction with T-Mobile (add a phone, upgrade or COR) [quoted text clipped - 25 lines] > unenforceable. So few people read the print, so why not just throw it > in there and make it actually enforceable? It is not hidden, and it is legal... Tmobile normally uses "verbal contracts" for sduch issues... If you agree to various changes, and agree to teh verbal contract.. it IS legally binding... If it is a requirement to make a change, and the change was made, and if you happeneded to use and even pay for service... it is hard in COurt to say you didnt know... SignatureRTFM, and Your Contract... Then Get A Life!!! "Doru Roll" <doruroll@optonline.net> wrote in article <Lg8Ua.136773$ye5.23855216@news4.srv.hcvlny.cv.net>: > You can bash this poor loser all you want people, but the short of it is > that when you do ANY transaction with T-Mobile (add a phone, upgrade or COR) [quoted text clipped - 44 lines] > > > > Thanks. "GSM = My Life" <None_Of@Your_Business.Org> strained himselft greatly, panted, grunted and finally squeezed out: > It is not hidden, and it is legal... > Tmobile normally uses "verbal contracts" for sduch issues... > If you agree to various changes, and agree to teh verbal contract.. it > IS legally binding... > If it is a requirement to make a change, and the change was made, and > if you happeneded to use and even pay for service... it is hard in COurt > to say you didnt know... LOL! Is that what they told you at the T-Mobile sales associate training course? ROTFFL! Let's ask Judge Judy! ROTFFHMB! No I am NOT a Tmobile sales person... THAT comes from college, and too much experience in Courts as a public service individual.... If you read some, instead of using Judge Judy, and Judge Wapner as your frame of reference... Maybe youd know something about contracts.... and what is enforcable... SignatureRTFM, and Your Contract... Then Get A Life!!! "Doru Roll" <doruroll@optonline.net> wrote in article <nr7Wa.1893$Wd5.415552@news4.srv.hcvlny.cv.net>: > "GSM = My Life" <None_Of@Your_Business.Org> strained himselft greatly, > panted, grunted and finally squeezed out: [quoted text clipped - 14 lines] > Let's ask Judge Judy! > ROTFFHMB! > No I am NOT a Tmobile sales person... > [quoted text clipped - 4 lines] > frame of reference... Maybe youd know something about contracts.... and > what is enforcable... ROTFFHMBL! Dude, you've got to stop this. You're killing us! (I just pissed myself) Here's the final word on contracts (I hope). T-Mobile requires a contract (written or verbal): (a) when beginning a new line of service (b) when upgrading your phone to a newer model (c) when accepting a change of responsibility (d) when accepting a promotional offer I know that most of us tend to remember what people SAY to us and forget to READ the paperwork. It is only human, but by accepting and using the service, you agree with what you signed at the store (para 2 of Terms). Did I forget anything?? > Last month I transferred my Tmobile account from a business account to > a personal account due to a job change. I went to my local TMobile [quoted text clipped - 31 lines] > > Thanks. > Here's the final word on contracts (I hope). > [quoted text clipped - 3 lines] > (c) when accepting a change of responsibility > (d) when accepting a promotional offer <snip> > Did I forget anything?? yeah ... there's no such thing as the "final word" around here ... Most of the written contracts have a clause that nullifies any implied verbal contract that might be valid otherwise. There is usually a space that can be used to document any such verbal conditions, since there may be late breaking offers, incentives, or rates not accomidated by the standard written contract. > Here's the final word on contracts (I hope). > [quoted text clipped - 46 lines] > > > > Thanks. If you transfer it to someone else they will have 12 months left. I told my t68i on ebay a while back like this. It had 2 months left but the buyer got stuck with a year contract. I didnt see it until the deal was done as he signed the form first. > Most of the written contracts have a clause that nullifies any implied > verbal contract that might be valid otherwise. There is usually a space [quoted text clipped - 54 lines] > > > > > > Thanks. |
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