GPRS older SIM

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Jason Cothran - 27 Jan 2004 14:11 GMT

Does anyone know if older sim cars cannot be used with GPRS? On my
wifes phone, it has a sim card that is about 2 years older than mine. The
GPRS works fine on mine, and also allows the GPRS to work in her phone when
I swap SIM cards, but we cannot get GPRS service on hers for some reason.
Several calls to Cingular assures me they have it set up properly, and we
can even connect using CSD with her phone, just no GPRS. All the required
features appear to be activated from looking at the online account info.
Both accounts have the same GPRS and CSD options on them.

One other note, her SIM card only stores a max of 110 numbers, while mine
stores 250. This is why I was thinking maybe it had something to do with the
card? Or am I just looking to hard and trusting the Cingular has everything
enabled properly? <wink> .

Thanks in advance.

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tom glaab - 28 Jan 2004 16:40 GMT

> Does anyone know if older sim cars cannot be used with GPRS? On my
> wifes phone, it has a sim card that is about 2 years older than mine.

She needs a new SIM. Been there, done that. Insist on the new SIM at
no charge. The old SIM will NOT support GPRS, even when your account
is provisioned correctly.

> One other note, her SIM card only stores a max of 110 numbers, while mine
> stores 250. This is why I was thinking maybe it had something to do with the
> card?

New SIM cards have more memory. This allows them to store more numbers
and new service types (like GPRS).

tg.

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Jason Cothran - 28 Jan 2004 22:07 GMT

| She needs a new SIM. Been there, done that. Insist on the new SIM at
| no charge. The old SIM will NOT support GPRS, even when your account
| is provisioned correctly.
|
| New SIM cards have more memory. This allows them to store more numbers
| and new service types (like GPRS).

Thanks a ton for your response. I would have never even thought of this as
the problem had I have not noticed the lower memory on her older card. I
wish they would properly train their CS to resolve these issues so you
didn't have to sit on the phone with them for hours with the insisting the
settings must be incorrect on the phone. I knew the settings were right
since my sim allowed GPRS to work on her phone. Now, to call them back and
try to get a free sim from them <wink>. This should be interesting.

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Lisa Drake - 29 Jan 2004 03:35 GMT

> | She needs a new SIM. Been there, done that. Insist on the new SIM at
> | no charge. The old SIM will NOT support GPRS, even when your account
[quoted text clipped - 10 lines]
> since my sim allowed GPRS to work on her phone. Now, to call them back and
> try to get a free sim from them <wink>. This should be interesting.

My son has lost his phone twice and both times Cingular has given him a
new SIM at no charge (this is outside of any insurance, which I finally
dropped because it ain't worth it...)

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Jason Cothran - 29 Jan 2004 13:04 GMT

| My son has lost his phone twice and both times Cingular has given him a
| new SIM at no charge (this is outside of any insurance, which I finally
| dropped because it ain't worth it...)

I haven't called yet, but that sounds very promising!

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