Cellular Phone Forum / Providers / Cingular / July 2004
POP3 and SMTP servers?
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Bruce Chastain - 19 Jul 2004 19:48 GMT I'm trying to set up email on my Motorola phone and I can't find any information about what the POP3 and SMTP server names should be set for? This is presumably for GPRS, if that's important.
Also, does anyone know of a good link to a Cingular site that covers all the various phone settings? I've already gotten a couple of wrong answers from their 611 info line, and the Motorola manual doesn't include service provider specific help.
Thanks, Bruce.
R?bert M. - 19 Jul 2004 21:23 GMT > I'm trying to set up email on my Motorola phone and I can't find any > information about what the POP3 and SMTP server names should be set for? > This is presumably for GPRS, if that's important. mycingular.com
> Also, does anyone know of a good link to a Cingular site that covers all the > various phone settings? THERE ARE NONE.
> I've already gotten a couple of wrong answers from > their 611 info line, EVEN THE SUPERVISORS ARE CLUELESS.
> and the Motorola manual doesn't include service > provider specific help. > > Thanks, > Bruce. Bruce Chastain - 19 Jul 2004 21:59 GMT > mycingular.com Thanks.
> THERE ARE NONE. > EVEN THE SUPERVISORS ARE CLUELESS. Yeah. I'm beginning to regret both my purchase of the Motorola V400 and my choice of Cingular. Sigh.
Bruce.
R?bert M. - 19 Jul 2004 22:32 GMT > > mycingular.com > [quoted text clipped - 5 lines] > Yeah. I'm beginning to regret both my purchase of the Motorola V400 and my > choice of Cingular. Sigh. Under any circumstances any cell phone is a poor platform for handling email. Good Technology makes the best handheld email device (IMHO) and works well on the Cingular Network.
John Navas - 22 Jul 2004 20:10 GMT >> > mycingular.com >> [quoted text clipped - 8 lines] >Under any circumstances any cell phone is a poor platform >for handling email. ... Nonsense. A good cell phone (e.g., the better Sony Ericsson models) handle email quite well, including ASMTP and IMAP4 in addition to POP3. I send and receive email with my Z600 regularly. Works great.
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John Navas - 22 Jul 2004 20:06 GMT >> mycingular.com > >Thanks. Designed for WAP. Won't help with POP3 or SMTP (for a mail client in your phone).
>> THERE ARE NONE. >> EVEN THE SUPERVISORS ARE CLUELESS. > >Yeah. I'm beginning to regret both my purchase of the Motorola V400 and my >choice of Cingular. Sigh. Why? Both are quite decent.
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Bruce Chastain - 23 Jul 2004 00:24 GMT > >Yeah. I'm beginning to regret both my purchase of the Motorola V400 and my > >choice of Cingular. Sigh. > > Why? Both are quite decent. If you say so John. I just upgraded from a Nokia phone which didn't require configuration AT ALL to send and receive email (AT&T was the email host).
With this V400 and Cingular, I'm in acronym hell and total information overload.
As best as I can tell, my old Nokia piggy-backed email on SMS, which worked perfectly for what I wanted. I was assigned an email address by AT&T and I could send and receive without configuring anything, usiing that assigned email address.
With Cingular, I can't make the simpler email over SMS reliably (noted in other threads), and the Cingular email requires (to get rid of the Cingular spam on outgoing messages) an external SMTP and POP3 server, which is hopelessly complicated to configure, and doesn't seem compatible with my ISP's SMTP server (I believe due to authentication reasons, but that's just a guess).
And even if I could get that to work, The V400 seems to be limited to checking the POP3 server for email no more often than once every 30 minutes. Totally unacceptable considering the near instantaneous delivery I got with email over SMS I got with AT&T and the Nokia phone.
And even if I could get the V400 to poll more often, wouldn't I have to pay for the bytes exchanged every time, even if there is no new email for me?
I'm extremely disappointed.
Bruce.
John S. - 23 Jul 2004 00:28 GMT >With this V400 and Cingular, I'm in acronym hell and total information >overload. ANYTHING other than a Motorola would be a better choice - as you have found out, unfortunatly!
-- John S. e-mail responses to - john at kiana dot net
Bruce Chastain - 23 Jul 2004 18:55 GMT > ANYTHING other than a Motorola would be a better choice - as you have found > out, unfortunatly! I'm afraid that seems to be true on more than one front. The camera quality seems to be very poor compared with others I've seen of similar resolution.
Bruce.
John Navas - 23 Jul 2004 00:38 GMT >> >Yeah. I'm beginning to regret both my purchase of the Motorola V400 and my >> >choice of Cingular. Sigh. >> >> Why? Both are quite decent. > >If you say so John. I do, based on considerable experience.
>I just upgraded from a Nokia phone which didn't require >configuration AT ALL to send and receive email (AT&T was the email host). When you use a supported phone, OTA provisioning usually makes it a breeze.
>With this V400 and Cingular, I'm in acronym hell and total information >overload. Did Cingular sell you the phone? If so, boogie on in to a (real) Cingular store and get it fixed. If not, then you have no one to blame but yourself.
>As best as I can tell, my old Nokia piggy-backed email on SMS, which worked >perfectly for what I wanted. I was assigned an email address by AT&T and I >could send and receive without configuring anything, usiing that assigned >email address. Email doesn't work "over SMS." Perhaps you're thinking of SMS-email *gateways*.
>With Cingular, I can't make the simpler email over SMS reliably (noted in >other threads), Cingular's email-SMS gateway is reliable.
>and the Cingular email requires (to get rid of the Cingular >spam on outgoing messages) an external SMTP and POP3 server, which is >hopelessly complicated to configure, and doesn't seem compatible with my >ISP's SMTP server (I believe due to authentication reasons, but that's just >a guess). That's not Cingular's fault. If you like ATTWS features better (I don't), then go back to ATTWS.
>And even if I could get that to work, The V400 seems to be limited to >checking the POP3 server for email no more often than once every 30 minutes. >Totally unacceptable considering the near instantaneous delivery I got with >email over SMS I got with AT&T and the Nokia phone. That's SMS push, not phone checking. You're comparing apples and oranges.
A real email client is much more capable than email-SMS.
>And even if I could get the V400 to poll more often, wouldn't I have to pay >for the bytes exchanged every time, even if there is no new email for me? > >I'm extremely disappointed. It sounds like you didn't do your homework first. Features can and do vary by carrier, and by type of hardware.
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Jason Cothran - 23 Jul 2004 13:13 GMT | As best as I can tell, my old Nokia piggy-backed email on SMS, which worked | perfectly for what I wanted. I was assigned an email address by AT&T and I | could send and receive without configuring anything, usiing that assigned | email address. You can send "email" through Cingular over SMS in the same manner using Cingular's SMS gateway. In all your hard research before flaming, I guess you missed that.
Bruce Chastain - 23 Jul 2004 18:52 GMT > You can send "email" through Cingular over SMS in the same manner using > Cingular's SMS gateway. In all your hard research before flaming, I guess > you missed that. Not at all. Az I've noted in this and other threads (do the research), the Ciingular email over SMS doesn't work properly.
All the incoming message show as being from "36-245" in the inbox, and replies to those messages go in to a black hole somewhere, and are never delivered to the message originator.
The Cingular email over SMS is unusable for those reasons, and calls to Cingular haven't helped.
If you have any hints on how to make that work, I'd sure appreciate your constructive reply.
Bruce.
John Navas - 23 Jul 2004 21:52 GMT >> You can send "email" through Cingular over SMS in the same manner using >> Cingular's SMS gateway. In all your hard research before flaming, I guess >> you missed that. > >Not at all. Az I've noted in this and other threads (do the research), the >Ciingular email over SMS doesn't work properly. As he wrote, the Cingular SMS-email *Gateway* works properly.
>All the incoming message show as being from "36-245" in the inbox, The sending email address is at the beginning of the SMS message.
>and >replies to those messages go in to a black hole somewhere, and are never >delivered to the message originator. You need to address your messages properly. That's a snap on my SE Z600 -- I just highlight the sending email address, press Send, compose the email message, and then send it to the SMS-email Gateway (121).
>The Cingular email over SMS is unusable for those reasons, Works fine.
>and calls to >Cingular haven't helped. Did you buy the phone from Cingular? If so, it should have been auto-provisioned properly.
>If you have any hints on how to make that work, I'd sure appreciate your >constructive reply. Just as I'd sure appreciate your more constructive attitude. ;-)
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Robert M. - 23 Jul 2004 22:20 GMT > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 33 lines] > > Just as I'd sure appreciate your more constructive attitude. ;-) Care to point us to a Cingular URL with instructions?
John Navas - 23 Jul 2004 22:24 GMT >> Just as I'd sure appreciate your more constructive attitude. ;-) > >Care to point us to a Cingular URL with instructions? I've already done that, as you should know if you've been paying attention.
 Signature Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular
Robert M. - 23 Jul 2004 22:28 GMT > >> Just as I'd sure appreciate your more constructive attitude. ;-) > > > >Care to point us to a Cingular URL with instructions? > > I've already done that, as you should know if you've been paying attention. So arrogant.
John Navas - 23 Jul 2004 22:41 GMT >> >> Just as I'd sure appreciate your more constructive attitude. ;-) >> > [quoted text clipped - 3 lines] > >So arrogant. I didn't think so.
 Signature Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular
Cambie - 24 Jul 2004 20:48 GMT >>>>Just as I'd sure appreciate your more constructive attitude. ;-) >>> [quoted text clipped - 3 lines] > > So arrogant. My guess is he's just familiar with your reputation around here.
Jason Cothran - 25 Jul 2004 00:28 GMT | >>>>Just as I'd sure appreciate your more constructive attitude. ;-) | >>> [quoted text clipped - 5 lines] | | My guess is he's just familiar with your reputation around here. I figured everyone had him on kill file by now.
R?bert M. - 23 Jul 2004 22:35 GMT <http://alliance.cingularinteractive.com/products/pdf/DeviceSoftwareSetti ngs.pdf>
Is more of a reference manual than a how to.
But how does one get there from http://www.cingular.com ?
John Navas - 23 Jul 2004 22:44 GMT ><http://alliance.cingularinteractive.com/products/pdf/DeviceSoftwareSetti >ngs.pdf> > >Is more of a reference manual than a how to. Indeed. It's for those determined to walk their own path without help from Cingular. If you want help from Cingular, then you need to have a phone supported by Cingular, and use OTA provisioning, which makes it dead simple.
>But how does one get there from >http://www.cingular.com ? One doesn't, as should be obvious -- such documents aren't appropriate for average consumers.
 Signature Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular
Bruce Chastain - 24 Jul 2004 00:13 GMT > <http://alliance.cingularinteractive.com/products/pdf/DeviceSoftwareSetti > ngs.pdf> > > Is more of a reference manual than a how to. It made for interesting reading, those parts that I understood, but didn't offer anything that helped in my case.
Bruce.
Bruce Chastain - 24 Jul 2004 00:11 GMT > As he wrote, the Cingular SMS-email *Gateway* works properly. Sorry, but it's not working on my phone. As I said, it's unusable as implimented and documented.
Thanks for the info John, but nothing you've offered has improved the situation here at all.
> You need to address your messages properly. That's a snap on my SE Z600 -- > I just highlight the sending email address, press Send, compose the email > message, and then send it to the SMS-email Gateway (121). I have no idea what that means. I've tried chanfing the to: on replies to 121 and the message just goes in to the same black hole as always.
On my v400, all the incoming messages show as "36-245" (regardless of sender address) so there's no email address to hightlght.
> Works fine. I wish.
> Just as I'd sure appreciate your more constructive attitude. ;-) Like I said, it still doesn't work.
Bruce.
John Navas - 25 Jul 2004 20:13 GMT >> As he wrote, the Cingular SMS-email *Gateway* works properly. > [quoted text clipped - 3 lines] >Thanks for the info John, but nothing you've offered has improved the >situation here at all. The Cingular email-SMS gateway can be used with *any* phone that can send and receive SMS messages.
>> You need to address your messages properly. That's a snap on my SE Z600 -- >> I just highlight the sending email address, press Send, compose the email >> message, and then send it to the SMS-email Gateway (121). > >I have no idea what that means. I've tried chanfing the to: on replies to >121 and the message just goes in to the same black hole as always. It will work if the message is formatted properly.
>On my v400, all the incoming messages show as "36-245" (regardless of sender >address) so there's no email address to hightlght. The email address is in the body of the SMS message.
>> Works fine. > [quoted text clipped - 3 lines] > >Like I said, it still doesn't work. Why am I not surprised.
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Bruce Chastain - 26 Jul 2004 00:45 GMT > Why am I not surprised. That's enough. Welcome to my killfile.
Bruce.
John Navas - 26 Jul 2004 02:19 GMT >> Why am I not surprised. > >That's enough. Welcome to my killfile. How childish. Again, why am I not surprised.
 Signature Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular
Jason Cothran - 26 Jul 2004 13:56 GMT | [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] | [quoted text clipped - 3 lines] | | How childish. Again, why am I not surprised. For whatever reason, Bruce already decided it wouldn't work. That's why I quit replying. It is very simple to do, but he was here to rant about his shortcomings instead of look for help. He then got mad when he found out he was dead wrong.
Bruce Chastain - 26 Jul 2004 15:18 GMT > For whatever reason, Bruce already decided it wouldn't work. That's why I > quit replying. It is very simple to do, but he was here to rant about his > shortcomings instead of look for help. He then got mad when he found out he > was dead wrong. Jason, my apologies if you posted something here that would make my v400 work. I remember no such posting, and I believe I've tried everything everyone suggested without success. Email messages to me still come in with a reply address of 36-245 (regardless of source) and replies to those messages go nowhere. Nothing has changed.
As for John, he has a long history of combative and personal attacks (he was the only one I ever filtered in a photography newsgroup). I had hopes he would be able to stick to the issues here, but it quickly became apparent that he is here for the combat, not to help people..
Bruce.
John Navas - 26 Jul 2004 16:30 GMT >> For whatever reason, Bruce already decided it wouldn't work. That's why I >> quit replying. It is very simple to do, but he was here to rant about his [quoted text clipped - 3 lines] >Jason, my apologies if you posted something here that would make my v400 >work. And for your attitude?
>I remember no such posting, There were a number of such postings by a number of people here.
>and I believe I've tried everything >everyone suggested without success. It's pretty clear that you don't really want to be helped -- you mostly want to vent and argue. The information provided is fairly simple to use and *does* work.
>Email messages to me still come in with >a reply address of 36-245 (regardless of source) and replies to those >messages go nowhere. Nothing has changed. Indeed, including your attitude. As has been explained to you: 1. That's the address of the incoming Gateway. 2. The sender's email address is in the body of the message. 3. You have to send your reply to the outgoing Gateway. 4. The reply email address must be in the body of your message. How (3) and (4) are accomplished depends on the particular phone, but can always be done manually. If you'd had less attitude and a more open mind, you'd know that.
>As for John, he has a long history of combative and personal attacks (he was >the only one I ever filtered in a photography newsgroup). I had hopes he >would be able to stick to the issues here, but it quickly became apparent >that he is here for the combat, not to help people.. Ad hominem. Why am I not surprised. At least you're consistent.
 Signature Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular
R?bert M. - 26 Jul 2004 16:56 GMT > As for John, he has a long history of combative and personal attacks (he was > the only one I ever filtered in a photography newsgroup). I had hopes he > would be able to stick to the issues here, but it quickly became apparent > that he is here for the combat, not to help people.. I disagree, he seems as much interested in trying to pat himself on the back.
John Navas - 26 Jul 2004 17:00 GMT >> As for John, he has a long history of combative and personal attacks (he was >> the only one I ever filtered in a photography newsgroup). I had hopes he [quoted text clipped - 3 lines] >I disagree, he seems as much interested in trying to pat himself on the >back. Pot ... kettle ... ;-)
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Frau Himmel - 26 Jul 2004 22:48 GMT Røbert M., while diddling his dog..answered:
>>As for John, he has a long history of combative and personal attacks (he was >>the only one I ever filtered in a photography newsgroup). I had hopes he [quoted text clipped - 3 lines] > I disagree, he seems as much interested in trying to pat himself on the > back. at least he doesn't get his jollies fellating his dog like you do.
Frau Himmel Still trying to outrun the death grip clutches of The Strangler
R?bert M. - 26 Jul 2004 23:23 GMT > obscene childish insults... But tis to be expected from the children of Germany.
PLONK
John Navas - 27 Jul 2004 03:01 GMT >> obscene childish insults... > >But tis to be expected from the children of Germany. > >PLONK OK, Røbert and Frau Himmel, enough already. This exchange clearly violates the charter of this newsgroup (which I wrote). If it continues, complaints will be filed with your news providers. Either grow up, or go someplace else.
 Signature Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular
R?bert M. - 27 Jul 2004 03:11 GMT > OK, R?bert and Frau Himmel, enough already. This exchange clearly violates > the charter of this newsgroup (which I wrote). If it continues, complaints > will be filed with your news providers. Either grow up, or go someplace else. Poor Navas, thinks he runs USENET.
This group is unmoderated.
Go complain to a German ISP and see what it gets you.
John Navas - 27 Jul 2004 05:25 GMT >> OK, Røbert and Frau Himmel, enough already. This exchange clearly violates >> the charter of this newsgroup (which I wrote). If it continues, complaints [quoted text clipped - 5 lines] > >Go complain to a German ISP and see what it gets you. Irrelevant -- we can filter your posts to major news servers. So keep right on being a jerk, and see where it gets you. ;-)
 Signature Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular
R?bert M. - 27 Jul 2004 11:29 GMT > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > [quoted text clipped - 13 lines] > Irrelevant -- we can filter your posts to major news servers. > So keep right on being a jerk, and see where it gets you. ;-) You sure have delusions of grandeur. I am not the one using bad language and calling people names.
Jason Cothran - 24 Jul 2004 03:07 GMT | > You can send "email" through Cingular over SMS in the same manner using | > Cingular's SMS gateway. In all your hard research before flaming, I guess [quoted text clipped - 12 lines] | If you have any hints on how to make that work, I'd sure appreciate your | constructive reply. If you can't get that to work, you can always go MMS route, which is better (albeit more expensive) than SMS due to what it can contain anyway. Addess to (10digit#)@mms.mycingular.com
Mark E. Daniel - 23 Jul 2004 10:10 GMT > phone).
> >> THERE ARE NONE. > >> EVEN THE SUPERVISORS ARE CLUELESS. > > > >Yeah. I'm beginning to regret both my purchase of the Motorola V400 and my > >choice of Cingular. Sigh.
> Why? Both are quite decent. Cingular service is good. It works in most places I have tried here. In areas where the in building signal is weak, the phone locks on attws and roams fine. My only complaint so far is that my minutes show up as none used. No activity on the account at all. I turned it on June 7th, changed my plan to nation850 on July 2 and still no call detail now on July 23rd. The only calls it ever showed were roaming on attws. No native Cingular usage whatsoever. Yes I have made plenty of calls on the phone.
Jason Cothran - 19 Jul 2004 23:35 GMT | I'm trying to set up email on my Motorola phone and I can't find any | information about what the POP3 and SMTP server names should be set for? [quoted text clipped - 4 lines] | their 611 info line, and the Motorola manual doesn't include service | provider specific help. Check Cingular.howardforums.com and particularly the FAQ there. It is a very active forum. Just be sure to search first, as the people there get bent out of shape when you ask a question thats been asked several times. Chances are you will find exactly what you are looking for there, already posted several times. It is much more active than this newsgroup is. The FAQ there is where you will likely find all the settings for your particular phone.
Bruce Chastain - 20 Jul 2004 14:22 GMT > Check Cingular.howardforums.com and particularly the FAQ there. It is a very > active forum. Just be sure to search first, as the people there get bent out > of shape when you ask a question thats been asked several times. Chances are > you will find exactly what you are looking for there, already posted several > times. It is much more active than this newsgroup is. The FAQ there is where > you will likely find all the settings for your particular phone. Thanks very much!
Bruce.
John Navas - 22 Jul 2004 20:04 GMT >Check Cingular.howardforums.com and particularly the FAQ there. It is a very >active forum. Just be sure to search first, as the people there get bent out >of shape when you ask a question thats been asked several times. Chances are >you will find exactly what you are looking for there, already posted several >times. It is much more active than this newsgroup is. The FAQ there is where >you will likely find all the settings for your particular phone. With all due respect, I think it's better to search the Web and/or Usenet with Google. Web forums tend to Balkanize the Internet.
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John Navas - 22 Jul 2004 20:26 GMT >I'm trying to set up email on my Motorola phone and I can't find any >information about what the POP3 and SMTP server names should be set for? >This is presumably for GPRS, if that's important. The POP3 and SMTP settings come from the email provider, not the carrier. While Cingular does provide email service, that service is WAP/Web-based, not POP3/SMTP. Thus you'll need to use some other email provider (e.g., regular ISP or email service).
Receiving email by POP3 (or IMAP4) is a simple matter of entering the right settings from your email provider. Sending can be more difficult, because many providers require some sort of authentication as an anti-spam measure, and authentication can be problematic with a cell phone.
photo.mycingular.com can be used as an outgoing SMTP server if you're willing to put up with a Cingular ad being tacked on to the end of your outgoing messages.
>Also, does anyone know of a good link to a Cingular site that covers all the >various phone settings? I've already gotten a couple of wrong answers from >their 611 info line, and the Motorola manual doesn't include service >provider specific help. My website below has a link to Cingular's technical reference on phone data settings -- <http://alliance.cingularinteractive.com/products/pdf/DeviceSoftwareSettings.pdf>
 Signature Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES: John Navas <http://navasgrp.home.att.net/#Cingular
Bruce Chastain - 23 Jul 2004 00:26 GMT > [POSTED TO alt.cellular.cingular - REPLY ON USENET PLEASE] > My website below has a link to Cingular's technical reference on phone data > settings -- <http://alliance.cingularinteractive.com/products/pdf/DeviceSoftwareSettings .pdf>
Thanks very much for the info and links John. It'll probably take me a few days to absorb a lot of the new terminology.
Bruce.
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