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Cellular Phone Forum / Providers / Cingular / October 2004

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Motorola VoiceMail Won't Answer

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Buck Turgidson - 27 Oct 2004 13:33 GMT
I have a Motorola v400 phone from Cingular.  The voice mail doesn't answer
when someone calls.  It just rings and rings.  Is there a setting, either
with my account or the phone itself, that I have to activate?  I have gone
through the setup, administered a personal greeting and all that.  But no
one can leave messages for me.

Any advice would be appreciated.
Jack Zwick - 27 Oct 2004 15:44 GMT
> I have a Motorola v400 phone from Cingular.  The voice mail doesn't answer
> when someone calls.  It just rings and rings.  Is there a setting, either
[quoted text clipped - 3 lines]
>
> Any advice would be appreciated.

Since Voice Mail is controlled and saved on the Cingular side of things
it has zero to do with which phone you have. Call 611 and let them work
their magic. VoiceMail is one thing they usually handle well.
Buck Turgidson - 27 Oct 2004 16:17 GMT
> Since Voice Mail is controlled and saved on the Cingular side of things
> it has zero to do with which phone you have. Call 611 and let them work
> their magic. VoiceMail is one thing they usually handle well.

Thanks. Out of curiosity, does 611 time come out of my minutes?
John Navas - 27 Oct 2004 16:35 GMT
>... Out of curiosity, does 611 time come out of my minutes?

No.

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Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular

John S. - 29 Oct 2004 02:20 GMT
>Out of curiosity, does 611 time come out of my minutes?

No.

Not for any carrier in the USA as far as I know!

--
John S.
e-mail responses to - john at kiana dot net
John Navas - 27 Oct 2004 16:42 GMT
>> I have a Motorola v400 phone from Cingular.  The voice mail doesn't answer
>> when someone calls.  It just rings and rings.  Is there a setting, either
[quoted text clipped - 7 lines]
>it has zero to do with which phone you have. Call 611 and let them work
>their magic. VoiceMail is one thing they usually handle well.

Voicemail can be controlled from a GSM phone (on a GSM plan) using standard
GSM codes.  See "Divert Voice Calls" at
<http://www.mobileshop.org/usertech/gsmcodes.htm>

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular

Jack Zwick - 27 Oct 2004 16:56 GMT
> Voicemail can be controlled from a GSM phone (on a GSM plan) using standard
> GSM codes.  See "Divert Voice Calls" at
> <http://www.mobileshop.org/usertech/gsmcodes.htm>

Your link says Zero, nada, zilch about VoiceMail.
John Navas - 27 Oct 2004 17:53 GMT
>> Voicemail can be controlled from a GSM phone (on a GSM plan) using standard
>> GSM codes.  See "Divert Voice Calls" at
>> <http://www.mobileshop.org/usertech/gsmcodes.htm>
>
>Your link says Zero, nada, zilch about VoiceMail.

Try actually reading it.  Hint: "destination" is the voicemail number.

Signature

Best regards,        HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas           <http://navasgrp.home.att.net/#Cingular

Glenn - 27 Oct 2004 21:13 GMT
Had this same issue just last night with my wife's phone.  Come to find out
voicemail had not been activated on her line; apparently it's a "request
only" feature.

I called the 800.331.0500 number and walked through the menu tree until I
got to the help with voicemail option and my wife's phone was set up in
under a minute.

Best,

Glenn

>I have a Motorola v400 phone from Cingular.  The voice mail doesn't answer
> when someone calls.  It just rings and rings.  Is there a setting, either
[quoted text clipped - 3 lines]
>
> Any advice would be appreciated.
 
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