Stalker-

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Aardvark - 12 Apr 2005 06:45 GMT

We have a phone stalker who is harrassing my friend and her daughter.
When they called Cingular to report the problem, they were told that
it would be $35 (or approx.) to change each number.

This does not seem right. Is there someone at Cingular who we could
contact about this?

Thanks-

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Scott - 12 Apr 2005 07:35 GMT

They should first talk to their local police department. There might
be a law that has been broken. Here in California it is a crime to
annoy, threaten, or harass someone by phone. I know on landlines that
when a report like this is filed, they often change numbers for very
little cost if any at all. I don't know how Cingular handles that.

>We have a phone stalker who is harrassing my friend and her daughter.
>When they called Cingular to report the problem, they were told that
[quoted text clipped - 4 lines]
>
>Thanks-

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Aardvark - 13 Apr 2005 03:19 GMT

The landline companies seem to be very helpful in the case of
harassment. So it was a surprise to find that Cingular seemed to
consider the situation to be a profit opportunity.

>They should first talk to their local police department. There might
>be a law that has been broken. Here in California it is a crime to
>annoy, threaten, or harass someone by phone. I know on landlines that
>when a report like this is filed, they often change numbers for very
>little cost if any at all. I don't know how Cingular handles that.

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Jiu Jitsuperfly - 15 Apr 2005 13:29 GMT

> The landline companies seem to be very helpful in the case of
> harassment. So it was a surprise to find that Cingular seemed to
[quoted text clipped - 5 lines]
>>when a report like this is filed, they often change numbers for very
>>little cost if any at all. I don't know how Cingular handles that.

Go into a local company owned retail store and let one of the sales staff
know what's happening, and what you would like to do. It's sad but I handle
situations like this at least twice a month.

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JJ

http://www.cingular.com
http://www.texaspowerhouse.com
http://www.txmma.com

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Jack Zwick - 15 Apr 2005 13:37 GMT

> > The landline companies seem to be very helpful in the case of
> > harassment. So it was a surprise to find that Cingular seemed to
[quoted text clipped - 9 lines]
> know what's happening, and what you would like to do. It's sad but I handle
> situations like this at least twice a month.

Now make a useful post. Under what conditions will a customer get a FREE
number change?

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Scott Stephenson - 17 Apr 2005 02:06 GMT

> Now make a useful post.

Why don't you practice what you preach?

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Aardvark - 15 Apr 2005 17:51 GMT

Thank you very much, your post *was* useful. Problem solved!

>> The landline companies seem to be very helpful in the case of
>> harassment. So it was a surprise to find that Cingular seemed to
[quoted text clipped - 9 lines]
>know what's happening, and what you would like to do. It's sad but I handle
>situations like this at least twice a month.

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