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Cellular Phone Forum / Providers / Cingular / April 2005Free2Go to Pay As You Go
I have 3 phones on Free2Go. I received a text message from Cingular telling me about the change to Pay As You Go. I went to the website they included in the message but it wasn't that clear about what was going to happen. So I stopped by my local Cingular store. I was told that when I switch (add on a Pay As You Go card instead of a Free2Go card) I will lose all of my Free2Go minutes I have built up!! Was anyone else told this?? I don't understand why I should lose my minutes when they are just changing the type of card I have to load. Then I asked about a new phone because mine is giving me problems. I was told that they don't have any that would work with Free2Go. I assume this has to do with Free2Go being TDMA and Cingular Pay As You Go being GSM capable and they are trying to get rid of TDMA??? And I wouldn't mind changing to GSM to see if I'd get a better signal. But, if I would get a new phone right now from Cingular, I would have to use Pay As You Go cards, I was told I would lose my minutes I had built up on my Free2Go account! I don't understand that either. I switched to a different phone under Free2Go and my minutes weren't lost. I searched Cingular's website and couldn't find anything else. Has anyone switched from Free2Go to the new Cingular cards or purchased a new phone? What happened to your built up minutes?? >I have 3 phones on Free2Go. I received a text message from Cingular telling >me about the change to Pay As You Go. I went to the website they included in [quoted text clipped - 4 lines] >why I should lose my minutes when they are just changing the type of card I >have to load. Welcome to cingular. You have been assimilated. Resistance is futile. In case you weren't aware cingular's aim is to screw former AT&T Wireless customers as thoroughly as possible (and won't even provide any Vaseline!) - - - - - - - - - - - - - - - - - - - - - - - - - - Did you read the information on this page? http://www.cingular.com/payasyougochanges > I have 3 phones on Free2Go. I received a text message from Cingular telling > me about the change to Pay As You Go. I went to the website they included in [quoted text clipped - 18 lines] > switched from Free2Go to the new Cingular cards or purchased a new phone? > What happened to your built up minutes?? Yes, I did read the info on that page. As I said, I felt it didn't explain that much so I went to a Cingular store and was told that when I switch I'll lose my minutes. I was hoping someone may have switched to the new cards already and could let me know if they did lose their built up Free2Go minutes. I still have some AT&T cards that I'll be using the next time I have to add time (I was told as long as I have them and they haven't expired, I can use them). So if I know I will definitely lose all of my minutes when it's time to switch, I'll start using my cell when I normally use my land line just to eat up the minutes. But I don't want to waste them if they do carryover to the new plan. > Did you read the information on this page? > http://www.cingular.com/payasyougochanges [quoted text clipped - 29 lines] > > switched from Free2Go to the new Cingular cards or purchased a new phone? > > What happened to your built up minutes?? I have usually added time online or by phone, charging to a credit card. My next expiration is 4/29/05 and I presently have over $200 banked. Cingular recently transferred my Free-2-Go account over to their site from AT&T and everything remained the same. I don't know how it's going to work refilling time with the cards but I was told everything would remain the same charging the minutes via credit card. As far as replacing the phone, I think your only option will be to go to a plan with a new phone (GSM). At this point, I plan to buy only the minimal amount of time and keep a low balance banked until eventually going with a new phone and plan, which I really have no need for. If my phone were to break now ...$200 down the drain. I also believe that if Cingular takes your banked time after using their new cards, you should look for another carrier. > Yes, I did read the info on that page. As I said, I felt it didn't explain > that much so I went to a Cingular store and was told that when I switch I'll [quoted text clipped - 9 lines] > eat up the minutes. But I don't want to waste them if they do carryover to > the new plan. Yes, I noticed that my account is accessible through Cingular's site to check my expiration date, etc., and it is the same as before. I'd just like to find out if the info the salesperson gave me is correct about losing the AT&T minutes. It wouldn't be the first time I received bad info from a salesperson concerning prepaid, so I thought I'd see if anyone has actually added a Cingular card yet. Since you are due to refill your minutes next week, I would really appreciate it if would you post to this newsgroup via this thread if you retain your $200 after your refill. Thanks!! > I have usually added time online or by phone, charging to a credit card. My > next expiration is 4/29/05 and I presently have over $200 banked. Cingular [quoted text clipped - 11 lines] > I also believe that if Cingular takes your banked time after using their new > cards, you should look for another carrier. Yes, I'll definitely post but I will be adding time via their web site, not a card. > Yes, I noticed that my account is accessible through Cingular's site to > check my expiration date, etc., and it is the same as before. I'd just like [quoted text clipped - 24 lines] > new > > cards, you should look for another carrier. From the cingular web site: "Review your original brochure and user guide for Free2Go or KIC prepaid rates and service agreement details. The denominations with the applicable expiration periods listed above are the only ones available with GoPhone Pay As You Go. Your service, including the terms and conditions provided to you when you activated, remains the same in all other respects." All that is different is the $25 card is the 90 day one now, old $20 cards are still 90 day till they expire. "Any KIC or GoPhone Pay As You Go card will work on your service. If you have an unused Free2Go or KIC card continue to use it until the card expires; then purchase a new Pay As You Go card. Check your card for applicable expiration. " I would always refill my phone from my phone via dialing 611. You just enter your credit card and tell it how much you want to purchase. $100 expires in 365 days and gets you a good 12 cent a minute rate. I am switching to the Cingular pay as you go phone for $29.99 as my wife has a Cingular phone subscription and I can call her for free with the unlimited mobile to mobile that comes with the 10 cent a minute plan (with a $1 access charge per day). Dave > I would always refill my phone from my phone via dialing 611. You just > enter your credit card and tell it how much you want to purchase. $100 [quoted text clipped - 5 lines] > > Dave wouldn't it be cheaper in your case to go with the 39.95 plan, the 450 or whatever it is called? According to the info on the message when you dial in to 611 and at Cingular's website, the Cingular $100 cards now have a 180 day expiration. > I would always refill my phone from my phone via dialing 611. You just > enter your credit card and tell it how much you want to purchase. $100 [quoted text clipped - 5 lines] > > Dave You're correct: http://www.cingular.com/payasyougochanges > According to the info on the message when you dial in to 611 and at > Cingular's website, the Cingular $100 cards now have a 180 day expiration. [quoted text clipped - 8 lines] > > > > Dave > You're correct: > http://www.cingular.com/payasyougochanges And it appears from the web site that the only pay as you go offering now is the (old) AT&T Go Phone plans. The even still call it "GoPhone" I added more time today via the Cingular web site charged to Amex. Everything went smooth. Remaining time was carried over to new date and confirmation page, with purchase number and all details of purchase was printed. > Yes, I noticed that my account is accessible through Cingular's site to > check my expiration date, etc., and it is the same as before. I'd just like [quoted text clipped - 24 lines] > new > > cards, you should look for another carrier. I'm glad to hear that, and thanks for letting me know. Once again the salesperson in the store gave me bad info on prepaid. One question, when you added this time with Cingular, do they give you an option to select between the 25¢ per minute plan and the 10¢/min. w/$1.00 daily access fee plan?? > I added more time today via the Cingular web site charged to Amex. > Everything went smooth. Remaining time was carried over to new date and [quoted text clipped - 12 lines] > > week, I would really appreciate it if would you post to this newsgroup via > > this thread if you retain your $200 after your refill. Thanks!! No, I never saw anything about the p/m plans, only their instructions to refer to the original "contract" with ATTWS. They only offer the "bullet" selections for $15, $25, $50, $75. $100. > I'm glad to hear that, and thanks for letting me know. Once again the > salesperson in the store gave me bad info on prepaid. One question, when you [quoted text clipped - 5 lines] > > confirmation page, with purchase number and all details of purchase was > > printed. Just to add to this, I received an email from Cingular, today, confirming the purchase of the additional time. I never received this from ATTWS. > I added more time today via the Cingular web site charged to Amex. > Everything went smooth. Remaining time was carried over to new date and [quoted text clipped - 37 lines] > > new > > > cards, you should look for another carrier. |
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