HS810/HS850 replacement earhook

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tom glaab - 09 May 2005 14:09 GMT

My two-year-old was yanking on my headset while we were walking, and
apparently pulled off the earhook (the part that folds out and wraps
around your ear).

Does anybody know a source for replacement earhooks?

thanks,
tg.

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razor - 09 May 2005 15:20 GMT

>My two-year-old was yanking on my headset while we were walking, and
>apparently pulled off the earhook (the part that folds out and wraps
[quoted text clipped - 4 lines]
>thanks,
>tg.

First, did you try and reattach it. The ear hook is removable so you can
set it to favor which ear you like to use? The manual shows you how to
remove/attach it.

If it is actually broken try calling Motorola support. They are very
lenient when it comes to replacing items, especially inexpensive ones

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tom glaab - 09 May 2005 18:22 GMT

> First, did you try and reattach it. The ear hook is removable so you can
> set it to favor which ear you like to use?

It's not just detached, it's missing. That's why I need a replacement.

> If it is actually broken try calling Motorola support. They are very
> lenient when it comes to replacing items, especially inexpensive ones

Their web people are not at all helpful. I don't suppose you have a
phone number.

tg.

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Mark W. Oots - 09 May 2005 22:53 GMT

> > First, did you try and reattach it. The ear hook is removable so you
> can
[quoted text clipped - 9 lines]
>
> tg.

800-331-6456

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razor - 10 May 2005 00:01 GMT

>> First, did you try and reattach it. The ear hook is removable so you
>can
[quoted text clipped - 9 lines]
>
>tg.

I've used this number a few times 800 668-6765

After you speak to a live operator and tell them your problem be prepared
to be transferred to India.

Best bet is to explain to them that the earhook was defective from the
get-go and you would like it replaced.

--
An optimist drowned today in a half-full tub.

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