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Cellular Phone Forum / Providers / Cingular / May 2005

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Voicemail password

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thegoods - 19 May 2005 07:07 GMT
Do I really have to enter it then # every time I check my voicemail?
Jer - 19 May 2005 15:25 GMT
> Do I really have to enter it then # every time I check my voicemail?

Your phone should be programmed to dial the Vmail gateway number, which
varies depending on where your service is homed from.  Presumably, this
method requires only your PIN for access.

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jer
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mc - 19 May 2005 19:31 GMT
I think the OP is referring to the pin. Some carriers (I just came from
tmo) don't require a pin.

Such a system, while convenient, is susceptible to attackers than can
spoof CID (yes, there are ways to do this; tmo was recently in the news
over such vulnerabilities).

Is entering the pin the only way around this? I agree that this is
inconvenient to do.
Joseph - 20 May 2005 15:25 GMT
>I think the OP is referring to the pin. Some carriers (I just came from
>tmo) don't require a pin.
[quoted text clipped - 5 lines]
>Is entering the pin the only way around this? I agree that this is
>inconvenient to do.

If accessing from the phone program your phone to always pause when
you call the VM number and add the pauses and then send the PIN code.

I'm not sure how to do it on other models but on Nokia just press *
twice rapidly and then the digits required (when setting up the
voicemail number.)

- - - - - - - - - - - - - - - - - - - - - - - - - -
         
Isaiah Beard - 20 May 2005 16:24 GMT
> I think the OP is referring to the pin. Some carriers (I just came from
> tmo) don't require a pin.
[quoted text clipped - 5 lines]
> Is entering the pin the only way around this? I agree that this is
> inconvenient to do.

The other option is to implement ANI, which is significantly harder to
spoof, and perhaps to also have the software check to make sure the
incoming call is actually from the wireless network rather than a
wireline call.  But, between the expense of setting that up, and the
expense ($0) of just making everyone use their PIN, I think most
carriers are choosing the latter.

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Jer - 21 May 2005 01:04 GMT
>> I think the OP is referring to the pin. Some carriers (I just came from
>> tmo) don't require a pin.
[quoted text clipped - 12 lines]
> expense ($0) of just making everyone use their PIN, I think most
> carriers are choosing the latter.

Forget that part about ANI, customers don't have access to ANI data
because the protocol doesn't exist in the customer loop, making it quite
impossible to manipulate the data that controls billing.  And for all
the right reasons.

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jer
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thegoods - 20 May 2005 05:26 GMT
>> Do I really have to enter it then # every time I check my voicemail?
>
>Your phone should be programmed to dial the Vmail gateway number, which
>varies depending on where your service is homed from.  Presumably, this
>method requires only your PIN for access.

Insightful.
Edoardo - 19 May 2005 20:33 GMT
> Do I really have to enter it then # every time I check my voicemail?

If you are calling from your own cell phone, you may be able to program your
PIN to follow the voicemail dial number. On my Motorola V400, I went to the
voicemail setup and simply added a pause command ("p" on my phone) and then
the PIN to the end of the voicemail number. In this fashion, I do not need
to type the number anymore.
Jer - 20 May 2005 00:24 GMT
>>Do I really have to enter it then # every time I check my voicemail?
>
[quoted text clipped - 3 lines]
> the PIN to the end of the voicemail number. In this fashion, I do not need
> to type the number anymore.

That's what I do and I'm no longer concerned about it.

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jer
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Wirelessjuan - 20 May 2005 02:52 GMT
I jsut recently moved to a new state and got a new phone number.  On my
old number I had to program in the pause and the PIN when calling from
my cell.  However with my new number all I need to do is dial the
voicemail gateway and it goes right to playing my messages.  I'm not
sure if it's based on the system where you are at or if a new feature.
thegoods - 20 May 2005 06:47 GMT
>> Do I really have to enter it then # every time I check my voicemail?
>
[quoted text clipped - 3 lines]
>the PIN to the end of the voicemail number. In this fashion, I do not need
>to type the number anymore.

That's a good suggestion.  I can't seem to find the voicemail setup on
the V3.  Does anyone happen to know where it is?
thegoods - 20 May 2005 07:39 GMT
>>> Do I really have to enter it then # every time I check my voicemail?
>>
[quoted text clipped - 6 lines]
>That's a good suggestion.  I can't seem to find the voicemail setup on
>the V3.  Does anyone happen to know where it is?

Thanks, found it and it worked.
Jack D. Russell, Sr. - 20 May 2005 12:11 GMT
===============================================
* Reply by Jack D. Russell, Sr. <jackru$$ell2@notmail.com>
* Newsgroup: alt.cellular.cingular
* Reply to: All; <thegoods>
* Date:Fri, 20 May 2005 06:04:03 -0500
* Subj: Re: Voicemail password
=====================================================
>>> Do I really have to enter it then # every time I check my
>>> voicemail?

>>If you are calling from your own cell phone, you may be able to
>>program your PIN to follow the voicemail dial number. On my Motorola
>> V400, I went to the  voicemail setup and simply added a pause command
>>("p" on my phone) and then  the PIN to the end of the voicemail
>>number. In this fashion, I do not need  to type the number
>>anymore.

If calling from your cell phone, you should just need to press and hold the "1" key and you'll be connected to your VM and hear your messages without a password, etc. Another way would be to go to "Messages>>VM" and press "CALL" (right soft key on my phone) and again you'll be connected to VM ready to hear the options w/o any password required.
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Jack

thegoods - 21 May 2005 05:38 GMT
>===============================================
>* Reply by Jack D. Russell, Sr. <jackru$$ell2@notmail.com>
[quoted text clipped - 14 lines]
>
>If calling from your cell phone, you should just need to press and hold the "1" key and you'll be connected to your VM and hear your messages without a password, etc. Another way would be to go to "Messages>>VM" and press "CALL" (right soft key on my phone) and again you'll be connected to VM ready to hear the options w/o any password required.

What's strange is that I am calling from my cell phone, and voicemail
always asks that I enter the password.  Despite the fact that the
Motorola V3 manual (which sucks BTW) says it's not possible to enter a
pause in the voicemail dialup number, I was able to.  I programmed in
the pause and then my password and # key.  Now when I hold the "1" key
down for 2 seconds it calls my voicemail, the voice prompt comes on and
asks for the voicemail password, the phone dials my password and #
automatically and I'm in.  It does work well, but there is about an
extra 7-8 second wait before I can get to my messages.

I never had a cell phone provider require a password when calling from
the cell phone before, and from what people are saying here, it sounds
like this isn't a regular Cingular thing.
Jer - 21 May 2005 15:10 GMT
>>===============================================
>>* Reply by Jack D. Russell, Sr. <jackru$$ell2@notmail.com>
[quoted text clipped - 29 lines]
> the cell phone before, and from what people are saying here, it sounds
> like this isn't a regular Cingular thing.

According to my Cingular pals, Cingular's ongoing efforts to merge
orange and blue (which according to my little color wheel makes purple)
includes upgrading the voicemail systems across their entire network.
It could be the newer equipment does things a little differently, and
overnight conversions may offer some confusion between one user and
another, depending on area - and then when one considers handset
differences, things get clouded even more.

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jer
email reply - I am not a 'ten'

 
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