Getting out of contract

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Albert Blingington - 11 Jun 2005 12:26 GMT

I am moving very soon to an area with (gasp!) no Cingular coverage.
unfortunately I recently signed a new 2 yr. contract and replaced one of my
two phones.

What should I expect when I call Cingular to cancel service?

BTW there is no Cingular coverage within about 8-10 miles of my new
residence only Verizon, Nextel, and Alltel so I think that would be a valid
reason for ending the contract.

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Tony Clark - 11 Jun 2005 15:14 GMT

>I am moving very soon to an area with (gasp!) no Cingular coverage.
> unfortunately I recently signed a new 2 yr. contract and replaced one of
[quoted text clipped - 7 lines]
> valid
> reason for ending the contract.

Don't count on it. How would Cingular actually verify that you've 'moved'?
If they allowed this reason then many people would be 'moving' out of
Cingular's coverage area. Second, I believe you can get a plan with Cingular
that doesn't charge for roaming, so as long as there is cellular service you
can still make a call with no additional charges. If you're within your 30
day window of signing the contract I believe you can get out but after that
you're in, sort of like the mafia. Blood in, blood out. :)

Personally I think the fees to opt out are ridiculous but that's what we all
signed up for.

TC

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Fred - 12 Jun 2005 03:51 GMT

Yes and no. Most of their plans now offer no roaming nationwide however
they will NOT WORK wherever there is cell service. Only in areas where
there is Cingular or one of the companies they have signed agreements with.
The map they publish as their coverage area INCLUDES the areas covered by
roaming agreements. With very few exceptions if the map says no service
plan on your phone not working.

Fred

> >I am moving very soon to an area with (gasp!) no Cingular coverage.
> > unfortunately I recently signed a new 2 yr. contract and replaced one of
[quoted text clipped - 20 lines]
>
> TC

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Albert Blingington - 12 Jun 2005 04:50 GMT

>>I am moving very soon to an area with (gasp!) no Cingular coverage.
>> unfortunately I recently signed a new 2 yr. contract and replaced one
[quoted text clipped - 21 lines]
>
> TC

Well I am within the 30 day window for the new contract so I may try that.
Quickly. Neither Cingular handset works at all for miles. Either way they
will not be getting much more of my money.

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Isaiah Beard - 14 Jun 2005 16:51 GMT

>>BTW there is no Cingular coverage within about 8-10 miles of my new
>>residence only Verizon, Nextel, and Alltel so I think that would be a
>>valid
>>reason for ending the contract.

> Don't count on it. How would Cingular actually verify that you've 'moved'?

Well, they COULD ask for your new address to send your final bill...

> If they allowed this reason then many people would be 'moving' out of
> Cingular's coverage area.

Doing so would entail having to find a valid address out in the sticks
where that person could reasonably hope to drive out there and retrieve
their final bill.

> Second, I believe you can get a plan with Cingular
> that doesn't charge for roaming, so as long as there is cellular service you
> can still make a call with no additional charges.

That would require a carrier that offers GSM service. The OP has said
the only carriers out there are Verizon (CDMA), Alltel (CDMA) and Nextel
(iDEN). Doesn't look like there's GSM coverage out there.

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prc2u - 11 Jun 2005 17:17 GMT

Moving will not be enough of an excuse. Nation plans have free
roaming and that is what they will encourage. You do have the first
30 days to cancel thanks to the ATT merger, after that it is $150 -
$250 cancel contract fee to be paid all at once.

>I am moving very soon to an area with (gasp!) no Cingular coverage.
>unfortunately I recently signed a new 2 yr. contract and replaced one of my
[quoted text clipped - 5 lines]
>residence only Verizon, Nextel, and Alltel so I think that would be a valid
>reason for ending the contract.

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Elmo P. Shagnasty - 11 Jun 2005 18:39 GMT

> Nation plans have free
> roaming and that is what they will encourage.

Cingular's contract is very explicit about the amount of usage they
require that be done on Cingular-owned equipment.

So I don't think his roaming 100% of the time will solve the problem.

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Scott Mc - 12 Jun 2005 08:03 GMT

Is this a new requirement? I've been using 100% non-
Cingular/non-AT&T signals for over 1 year without any problems or
notifications from Cingular.

(I have the Nation Plan with GAIT option.)

>> Nation plans have free
>> roaming and that is what they will encourage.
[quoted text clipped - 3 lines]
>
> So I don't think his roaming 100% of the time will solve the problem.

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dr.news@better.price.biz.nospam - 14 Jun 2005 19:57 GMT

Call and explain the situation. Best if you start with that you LOVE
Cingular. Unfortunately, you have moved to an area without service. You'd
like to see your options, but on your next move your definitely coming back
to Cingular. Ask for a supervisor/manager. Stay calm, and remember to lead
with that you LOVE Cingular. more often then not, they will let you exit
(for cause) without penalty, because you are a satisfied customer, possibly
returning when coverage in the area you've moved to improves. We have a 75%
success rate. Important to be nice. Raise your voice, never! dr

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