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Cellular Phone Forum / Providers / Cingular / June 2005

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Outrageous bill from Cingular

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Cheeky Bastard - 20 Jun 2005 17:34 GMT
Has anyone else gotten an outrageous bill from Cingular?

They said a high level adjustment would take two weeks but it has been
longer and they are dragging their feet.

We never went over our minutes but the billing is just nuts with tons of
call waiting charges saying we were on hold 50 minutes or more.

CB
Tropical Haven - 20 Jun 2005 22:22 GMT
> Has anyone else gotten an outrageous bill from Cingular?
>
[quoted text clipped - 5 lines]
>
> CB

I had a corporate billing error in which I was only getting half of my
discount, and Cingular was really co-operative with the whole issue.  I
explained I would make my approximate monthly payment, they were fine with
that, and the additional credits were on my account before I got the next
bill.

TH
Cheeky Bastard - 21 Jun 2005 04:41 GMT
>> Has anyone else gotten an outrageous bill from Cingular?
>>
[quoted text clipped - 14 lines]
>
> TH

That is what we did but it has been two months now. We paid what the bill
has always been.
CB
Ric Kaysen - 20 Jun 2005 23:42 GMT
> Has anyone else gotten an outrageous bill from Cingular?
>
[quoted text clipped - 3 lines]
> We never went over our minutes but the billing is just nuts with tons of
> call waiting charges saying we were on hold 50 minutes or more.

Join the club. Cingular's billing practices suck.
robb4248 - 21 Jun 2005 05:49 GMT
when i first got my phone they charged me $500, im like wtf?! we calle
and got t straightened out... 2 days later my phone *magicly
disapears! and since i didnt want to pay for a new phone at the time o
cancel ($175 fee) i let it at the $30 a month for the rest of th
year... I HATE YOU CINGULAR!!! lo
Tropical Haven - 22 Jun 2005 01:34 GMT
> when i first got my phone they charged me $500, im like wtf?! we called
> and got t straightened out... 2 days later my phone *magicly*
[quoted text clipped - 7 lines]
> Cell Phone Forums: http://cellphoneforums.net
> View this thread: http://cellphoneforums.net/t179040.html

It's not Cingular's fault that your phone disappeared.  Verizon would have
treated you the same way.  You could have always bought a CHEAP phone off
e-bay to use for the remainder of your contract.  You noted it was near the
beginning of your contract, "when i first got my phone", then "2 days later"
you lost your phone.  $175 would definitely have been cheaper than
$30/month, for we'll guess 10 months, which would equal $300 BEFORE taxes
and fees.

But, it was all your choice.

TH
 
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