Home | Contact Us | FAQ | Search & Site Map | Link to Us
Sign In | Join | Other 45 Sites in Network
Home
Discussion Groups
General
General TopicsGSMBluetooth
Providers
AlltelATT WirelessCingularFidoNextelSprint PCST-MobileVerizon
Manufacturers
EricssonNokiaMotorola
Country Specific
Australian GroupUK Group
Related Topics
PocketPCPalmMore Topics ...

Cellular Phone Forum / Providers / Cingular / July 2005

Tip: Looking for answers? Try searching our database.

Negotiate a bill?

Thread view: 
Enable EMail Alerts  Start New Thread
Thread rating: 
Poseur - 10 Jul 2005 15:34 GMT
I started up with Cingular on the 450 minutes thing. But by the
time I realized how much I was using it I had cranked to over
2000. I've since upped the plan but now I got a $1100 bill for
that 2nd month.

It's correct and it is my fault for not tracking them better. If
I had had the right plan in the first place, the same # of
minutes would have cost me $150 and would have cost them the
same.

Anyone ever try to negotiate them down? Any success? Who'd you
get a hold of? What was your argument?

Any advice appreciated.Hysterical cackling, finger pointing,
pity, scold looks...not so much.

Signature

Poseur
"That's just kooky talk." --Kramer

Rick Heller - 10 Jul 2005 15:54 GMT
Any agent you speak to has the power to give you 25% off of any bill.  I had
a similar situation a few months ago because I forgot to track my rollover
minutes which I was trying to use up.  I got a bill for $650 and they
knocked 25% off.  If you don't have a contract you can negotiate a better
discount by threatening to take your business to another provider.  However
if you have a contract it' s hard to egt anything more than that 25% because
they have you by the b*lls.

I started up with Cingular on the 450 minutes thing. But by the
time I realized how much I was using it I had cranked to over
2000. I've since upped the plan but now I got a $1100 bill for
that 2nd month.

It's correct and it is my fault for not tracking them better. If
I had had the right plan in the first place, the same # of
minutes would have cost me $150 and would have cost them the
same.

Anyone ever try to negotiate them down? Any success? Who'd you
get a hold of? What was your argument?

Any advice appreciated.Hysterical cackling, finger pointing,
pity, scold looks...not so much.

Signature

Poseur
"That's just kooky talk." --Kramer

Poseur - 10 Jul 2005 16:00 GMT
> I started up with Cingular on the 450 minutes thing. But by
> the time I realized how much I was using it I had cranked
> to over 2000. I've since upped the plan but now I got a
> $1100 bill for that 2nd month.

Answering my own question??? (Poseur, I thought I told you to
always do a google group search first!)

1/24/04 Todd Allcock wrot:

> Not if there is actually an error.  Plus, Cingular is good        
> about "rerating" people.  For example, let's say you're on a    
> 400 minute plan for $40, but you used 2000 minutes this month.    
> If you catch it before the billl cycle ends, they'll switch  
> you a bigger plan that month, to reduce your coverage

I checked back. Cingular confirmed that I had changed my plan to
2000 minutes on 6/16 and my billing cycle started again on 6/20.

Todd Allcock (great name BTW), you still out there?

Signature

Poseur
"That's just kooky talk." --Kramer

Jer - 10 Jul 2005 20:54 GMT
>>I started up with Cingular on the 450 minutes thing. But by
>>the time I realized how much I was using it I had cranked
[quoted text clipped - 16 lines]
>
> Todd Allcock (great name BTW), you still out there?

I'm not Todd, but you owe that CSR lunch.  A big lunch.

Signature

jer
email reply - I am not a 'ten'

Michael MacMahon - 10 Jul 2005 21:44 GMT
    Am I the only one who uses *646# and the website to check my minutes on
my Family Plan????

Signature

MICHAEL J. MacMAHON
Captain (ret.) KCPD

Remember, Golf is not a matter of Life or Death;
it is MUCH more important than that.

NOTE: All outgoing mail is scanned by McAfee Virus Scan for your safety.

> >
> >>I started up with Cingular on the 450 minutes thing. But by
[quoted text clipped - 19 lines]
>
> I'm not Todd, but you owe that CSR lunch.  A big lunch.
Poseur - 10 Jul 2005 22:28 GMT
"Michael MacMahon" <maccop@worldnet.att.net> wrote in
news:rNfAe.407940$cg1.205541@bgtnsc04-news.ops.worldnet.att.ne
t:

>      Am I the only one who uses *646# and the website to
>      check my minutes on
> my Family Plan????

Now there are 2.
Signature

Poseur
"That's just kooky talk." --Kramer

 
Sign In
Join
My Latest Posts
My Monitored Threads
My Blog
My Photo Gallery
My Profile
My Homepage

Start New Thread
Enable EMail Alerts
Rate this Thread



©2009 Advenet LLC   Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.